Walmart
Reviews and Complaints

About two weeks ago my wife purchased a childs gift for our grandaughter on line. She paid for the gift via credit card. The info provided said that the gift should arrive within two business days via Fed Ex. After waiting several days we did not get the gift but noticed that our card was debited for the amount of the gift. My wife called several numbers for Walmart to check on it but was seemed to be given other numbers to call.She did this but was given the run around. Someone told her that she would have to contact the delivery agency but Walmart did not give her a tracking number or anything to provide reference on the status of the package. Walmart said that they would "try" to find out what they could and would send her an e-mail.She has not received anything to this date. She has gotten nothing but excuses. It is a Christmas gift and time is running out. I am going to wait until the closing of the buisness day Monday and if I have not gotten some type of information that is helpful, I am going to report this unexceptable practice to the BBB, Corporate Office and whom ever else I can to complain. We do a lot of business with Walmart but I will avoid doing anything further with Walmart in the future. I have nothing in the way of numbers, receipts or tracking numbers to give you to go on.

I bought a product care plan for my I pod touch for 3 years. I was given a phone number to register a device if it ever broke .I called that number so they can replace/fix it, so they asked for an email address to send their address via email so I can ship my product, but they never sent me an email. I called multiple time's, even gave them a second email address, but the email I was supposed to receive so they can fix it never came.

On 12/12/16 I arrived at the Walmart Auto Service Center at 1607 W. Bethany Homes Rd., in Phoenix, AZ a few minutes past 5 p.m. I ordered 2 new Goodyear Tires with warranties and purchased 2 wiper blades and requested service in installing them. My car was parked on the far side of their garage and sat untouched while they took one car after another, that came after me, and provided service. At about 6:30 p.m.. I told the cashier if they weren't going to work on my car to just cancel the order. I was exhausted and been there for almost 2 hours, while my car sat untouched and cars that came after mine, were gone already. She kidded that they must like my car. The cashier went and checked with the mechanic. They said 20 more minutes. When I was told my car was done, at 7:15 p.m., all the other cars were long gone. When I walked out to my car I saw that they had placed the unopened wiper blades on top of my car next to the used blades. I immediately walked back to the garage entrance and knocked repeatedly on the door. They appeared to be long gone. This is the worst mechanic service I have ever received at any garage.

The ID # on the receipt for the windshield wipers : 7K0L2JQWBKU $12.75 Debit #**** **** **** 2255 . After they put the new tires on the back of the car I paid with my debit card, but did not receive the receipt. I do not think they wanted me to complete a Customer Service Survey. The Debit Card # is the same **** **** **** 2255.
Sincerely,
Robin McDonough
Roberta McDonough is the name on the card.

On Black Friday I tried to put two orders in both for an apple iPhone both were canceled. I tried a different debit card and both were canceled again. I called an got incident # [protected], I called again and tried an was advised they had to submit info to corporate so my cards would not be canceled to wait at least 30 min. to call to re-order so I wanted several days and then called and again both orders were canceled. I was put thru to corporate by phone in which Christopher, whom was very very rude told me he had to submit info so my cards would not be canceled and I told him this had already been done and I wanted to speak to someone else and he absolutely refused to put me thru to another person so I hung up on him. I spend a lot of money in Walmart stores and online and I do not appreciate this at all that I can not order with my money the things I want to buy. I was guaranteed black Friday prices but I cant order the 2 phones I want so what good is the black Friday price. I will put negative feedback all over the internet if somebody does not get this straightened out and compensate me for all the stress this has put me thru. I am very very upset. My phone number is [protected] Gina Sanderson
2nd incident # [protected]
3rd incident # [protected]
4th incident # [protected]

On cyber monday I ordered a xbox one bundle pack, order number [protected], order wasn't completed, so I called to clear this up and ordered it again [protected], once again the order was not competed so I called again, I was promised it would be fine I received another canceled order, I ordered this bundle pack for the 3rd time and spoke with the costumer rep, I was promised the this bundle pack was going all week, which it is not xbox one bundle with a movie and 40 gift card, I very upset that I didn't receive this gift for my son at the discounted price, i'm writing the better business bruea

Store 301, I purchased a lawn mower in 2014 and in 2 years failed to start. I purchased the Walmart extended warranty with the item. The cashier told me if I have a problem with the mower to "bring it back to the store".

I also read online about the warranty. "3-day Service Guaranteed, or your money back. (If your product has a covered failure, we'll repair it within 3 days of receiving it, ) or have a service technician in your home within 3 days of your claim call. '

I returned the Lawn Mower to the store where I purchased it yesterday and they told me they could not accept it because it had gas in it. I was also informed that I had to call some 1 800 number which I did and they informed me that they would have a tech call me the same day.

Nothing happened so I called the next day and they informed me that they would have a tech call me within 72 hours. Now, this is a lot different than have it repaired or replaced within a 72 hour period.

Do not purchase the extended warranty from Walmart on lawn mowers.

There are a few of rude cashiers at Walmart in Carleton Place, Ontario. I am so polite when conducting business and expect the same. Manners are important.

Walmart must vet and monitor cashier customer treatment.

Swearing and talking under one s breathe is common among some of the cashiers.

Price matching is frowned upon and always met with resistance.

Customers are viewed as cheap or worst yet dishonest.

I purchased a Dyson V6 Slim Cordless Vacuum during Black Friday thru Walmart online store. I received a purchase confirmation within minutes after the purchase as well as an email telling me that the item would be ready for pickup at the store within the same day. The item was not available at the store when I went to pickup it up the following day. So I contacted customer service today (11/26) and chatted with attendant Maria M. She assured everything was ok with my purchase and that my item would be ready for pickup today Saturday (11/26). As a surprise I received an email from Walmart saying that my purchase was cancelled. I once again contacted Walmart thru online chat and attendant Jose T told me that the item was cancelled because it was out of stock. I replied that this was unacceptable practice and that Walmart has sold me an item and delivered my item to another customer or to someone else. He offered me to buy a totally different item at a higher price as a compensation for their 'mistake'. I rejected the offer. he than proceeded as to offer me a 10% discount on any purchase at Walmart. I told him that this was once again unacceptable and the the discount I had on my item was at 35%. I even mentioned that a VERY similar item is being offered at the online store and I would be more than pleased to buy the similar item at the same price I had purchased the original price. After waiting for almost an hour, attendant Jose came back with no solution and with a rather automatic answer as to say that the item was 'unfortunately' out of stock. I did not settle for such answer. He than proceeded to forward our chat to supervisor Karen who had the same automatic answer as attendant Jose. She only added that it was not Walmart's fault because the item was being sold by a partner! What? I didn't by the item from any partner. I bought the item from Walmart! I have been escalated to attendant Whittley P. But no luck and the problem persists. This is clear consumer violation as well as false advertising as I understand. Stay away from Walmart.

Do not apply and work at Walmart as a cart pusher, because female customers lie on cart pushers! When you do customer carryout customers get smart and talk crazy on cart pushers.Female customers lie to store management about cart pushers harrassing them and the store management believes female customers over cart pushers! When it get's hot or cold outside you break out in a heat rash, You can get heat stroke, You can catch cold, get sick and get frostbite.The store managers don't care what happens to you when you push carts in the hot and cold weather! The store management will lie on you about your job performance! When Walmart gets crowded with customers and there are no more care carts the store mangers blame you for that.The store management don't hire enough cart pushers to do the job! Don't ever work at Walmart as a cart pusher, because if you do same thing will happen to you!

I went in last night to return a battery charger in a Walmart plastic bag. Seeing there's line at the returns desk I went to walk around the store for 20 minutes to pick up any items I may need. I picked up 3 items. Initially just 2 items carrying them in my hand. Then I got tired and stuck them inside the plastic bag knowing I'd pay for them the same time I do the return. Same with the 3rd item. The 3 items totalled less than $5. After I did the return and purchase with Tobathia at the Return desk and walked out the door, the LP stopped me and said he saw me taken stuffs that I didn't pay for then checked my receipt and items. Despite explaining to him what happened, he was rude and told me I violated section xxxx of the store policy and next time don't put stuffs in the bag. I should've said he violated my civil rights and was profiling an minority. He embarrassed me in front of my father in law and other customers. I said to him what ever and left. These deuch bags have no decency to apologize when they make a mistake and I shop there all the times thinking it was a great place. Wrong.

Hi, I am complaining about your huggies size 6 diapers. I bought the mega box from Walmart about a month ago & some were fine then the rest the tabs on the sides were stuck to the diaper so badly you had to rip the diaper to pull the tab and this would rip the tab making for a useless diaper! I tried to take back & they would not let me! Usually I love your products but this is unreal, what a waste of money!

I shopped Walmart Groceries the other day in fact I am a frequent shopper but it's getting to where I am fixing to shop somewhere else for my groceries.
The lack of products, the products are diminishing or being discontinued that I usually buy. Each time I shop I ask where a product is that I always buy just to find it's been discontinued. Not to mention there is hardly no variety in brands. Also I own a Sams Club card, if I wanted large amounts in products I'd be going to Sams. If you offer food in bulk that's fine but then you should have a choice of bulk or smaller packages of food. The lack of variety, food products being discontinued, when I pay for a membership to go to a food club to buy in bulk then you shouldn't have to buy in bulk in the grocery store.

Hi let me tell you what happened to me after buying a bunch of lunchables at our local walmart market not a complaint just wanted to let you know i got about a dozen or so lunchables last week and when i opened one to eat it i noticed there were no crackers I'm just glad the Oreos were there as they are my favorite cookie thanks for a good laugh made my day mike [protected]@yahoo.com

I bought a half gallon of GV soy milk a few wks ago. There was something strange in the bottom. I noticed bc it felt chunky. I poured the remaining milk out of the container and cut off the top to have a look. I then took pictures of what I found along with pictures of the label. I would like to know what this is. I kept it in a glass jar in my fridge

I bought (6) 2 - liter bottles of pepsi products
(3) pepsi's
(2) mountain dew's
(1) dr. pepper

From the walmart near my house in salisbury md 21801

this is the only the 2nd time I have shopped there because I just moved to on october 1 2016. the first time I shopped there I had only bought (3) 2- liters and they were all flat in taste.
I just thought okay maybe I picked ones that had got shaken up so I brushed it off and didnt think anything of it anymore but when I purchased the (6) 2- liters this week and again they were all flat in taste. now I know theres no way I only picked out all the flat ones again.

So I am assuming either they were all flat or aleast most of them. I dont know how things are handled there at walmart with moving products to and from delivery to being put out on the floor or if may products sat out in the sun but I dont t I will be purchasing any more pepsi products from that walmart any more.

Even though they are pretty close to my house. I will go somewhere else.
This has been an inconvience for me to have to go some where else an shop so I was hoping you might be able to accomidate me due to me wasting my money on products that were flat. I have my reciept if you need me to prove I purchased these products.

Tammy collins
705 marquis ave
Salisbury md 21801

[protected]@gmail.com

I bought a case of coke for my sons birthday party and the whole case of can sodas were flat in taste no fizz at all . i am very disappointed
Was wondering if you might be able to make this right
I buy come products all the time but i have never had this happen and it was basically an inconvience because i had to have my husband leave during my sons party to go and purchase another case of coke products but from another store i didnt want to go back and purchase any more from walmart . because i was afraid we would get another case of coke and they would be flat in taste.
I am very sorry about complaing but i thought you would like to know .
See i just wanted everything to be right for my sons birthday party. I mean besides my husband having to leave an miss some of my sons party. To go and purchase more coke. Everything else was perfect
Hoping you can make this right .
Thanks. Tammy

Why you guys discontinued woman's clothing, that we customers where very happy about. It looks like walmart's fashion section for woman's it's going to die soon. Horrible colors. Only black, dark grey and dark brown, very, very few brighter colors. It use to be so nice to buy everything in one store but not anymore. Nobody is interesting in those ugly 100% polyester colors fashion.
Shame on you Walmart Canada. It's not win win situation anymore, we females, we are so disappointed.

I’m writing about a purchase i made at the walmart™ in elverson, pa.
I always had a good experience at that store till this purchase
I stop to check on prices of tires at a person at the tire department stated if you buy four you get one free. I stop back a few days later to make a purchase and after that i was charged for four tires.
I call the corporate that had the assistant manager call me and said that person never said that.
Just a warning to use some other walmart for tires. There saying i’m a liar not their man.

Mike

I have no idea why so many people like Walmart! Yes, there are a lot of interesting things there, prices are also great, but they also have terrible customer service and they are highly unprofessional.
I heard a lot about Walmart and decided to try it. Since so many people ordered from this place I never expected something bad to happen.
I made my order, paid and received all the necessary confirmations.
Waited and waited but my order did not show up, and when I contacted Walmart they said that I need to be more patient. Waited for over two months and gave up. They never even bothered to help! Terrible!