Walmart
Reviews and Complaints

I shopped Walmart Groceries the other day in fact I am a frequent shopper but it's getting to where I am fixing to shop somewhere else for my groceries.
The lack of products, the products are diminishing or being discontinued that I usually buy. Each time I shop I ask where a product is that I always buy just to find it's been discontinued. Not to mention there is hardly no variety in brands. Also I own a Sams Club card, if I wanted large amounts in products I'd be going to Sams. If you offer food in bulk that's fine but then you should have a choice of bulk or smaller packages of food. The lack of variety, food products being discontinued, when I pay for a membership to go to a food club to buy in bulk then you shouldn't have to buy in bulk in the grocery store.

Hi let me tell you what happened to me after buying a bunch of lunchables at our local walmart market not a complaint just wanted to let you know i got about a dozen or so lunchables last week and when i opened one to eat it i noticed there were no crackers I'm just glad the Oreos were there as they are my favorite cookie thanks for a good laugh made my day mike [protected]@yahoo.com

I bought a half gallon of GV soy milk a few wks ago. There was something strange in the bottom. I noticed bc it felt chunky. I poured the remaining milk out of the container and cut off the top to have a look. I then took pictures of what I found along with pictures of the label. I would like to know what this is. I kept it in a glass jar in my fridge

I bought (6) 2 - liter bottles of pepsi products
(3) pepsi's
(2) mountain dew's
(1) dr. pepper

From the walmart near my house in salisbury md 21801

this is the only the 2nd time I have shopped there because I just moved to on october 1 2016. the first time I shopped there I had only bought (3) 2- liters and they were all flat in taste.
I just thought okay maybe I picked ones that had got shaken up so I brushed it off and didnt think anything of it anymore but when I purchased the (6) 2- liters this week and again they were all flat in taste. now I know theres no way I only picked out all the flat ones again.

So I am assuming either they were all flat or aleast most of them. I dont know how things are handled there at walmart with moving products to and from delivery to being put out on the floor or if may products sat out in the sun but I dont t I will be purchasing any more pepsi products from that walmart any more.

Even though they are pretty close to my house. I will go somewhere else.
This has been an inconvience for me to have to go some where else an shop so I was hoping you might be able to accomidate me due to me wasting my money on products that were flat. I have my reciept if you need me to prove I purchased these products.

Tammy collins
705 marquis ave
Salisbury md 21801

[protected]@gmail.com

I bought a case of coke for my sons birthday party and the whole case of can sodas were flat in taste no fizz at all . i am very disappointed
Was wondering if you might be able to make this right
I buy come products all the time but i have never had this happen and it was basically an inconvience because i had to have my husband leave during my sons party to go and purchase another case of coke products but from another store i didnt want to go back and purchase any more from walmart . because i was afraid we would get another case of coke and they would be flat in taste.
I am very sorry about complaing but i thought you would like to know .
See i just wanted everything to be right for my sons birthday party. I mean besides my husband having to leave an miss some of my sons party. To go and purchase more coke. Everything else was perfect
Hoping you can make this right .
Thanks. Tammy

Why you guys discontinued woman's clothing, that we customers where very happy about. It looks like walmart's fashion section for woman's it's going to die soon. Horrible colors. Only black, dark grey and dark brown, very, very few brighter colors. It use to be so nice to buy everything in one store but not anymore. Nobody is interesting in those ugly 100% polyester colors fashion.
Shame on you Walmart Canada. It's not win win situation anymore, we females, we are so disappointed.

I’m writing about a purchase i made at the walmart™ in elverson, pa.
I always had a good experience at that store till this purchase
I stop to check on prices of tires at a person at the tire department stated if you buy four you get one free. I stop back a few days later to make a purchase and after that i was charged for four tires.
I call the corporate that had the assistant manager call me and said that person never said that.
Just a warning to use some other walmart for tires. There saying i’m a liar not their man.

Mike

I have no idea why so many people like Walmart! Yes, there are a lot of interesting things there, prices are also great, but they also have terrible customer service and they are highly unprofessional.
I heard a lot about Walmart and decided to try it. Since so many people ordered from this place I never expected something bad to happen.
I made my order, paid and received all the necessary confirmations.
Waited and waited but my order did not show up, and when I contacted Walmart they said that I need to be more patient. Waited for over two months and gave up. They never even bothered to help! Terrible!

Waikiki western australia we live near woolworths shop twice a week sat15 oct you had no frozen cherrys no one in the shop knew when a delivery due mon 17 still empty so i phone [protected] spoke to eddie he told me not many sold hence been pulled later he told me they sell well also could not e mail me to keep me informed now given we use 4 packets a week its poor service and very poor complaints to still no wiser that i was before i raised the matter can you help

Wa [08] [protected]

Martin.[protected]@bigpond.com

You would think that a place that distributes moneygram would cash a check from moneygram. Wal-Mart even called to verify this was a legit check and still certagy denied it. I waisted time that I do not have for this and came back empty handed and embarrassed. Poor business and customer service.

[protected] pulled into the parking lot seen a young man working for Walmart pushing a string of carts toward the front of the building. I seen him so I came to a complete stop. He just kept coming and hit by passenger front side with all the carts. Chipped the paint all he could say was I'm sorry. He got his manager out and I explained to her that he hit my car and here is the picture I took from that damage. This car is only 1 year old. She had me come and fill out a form and said that the Manger would call me that was yesterday when it happened. I asked her how long it would take she said I do not know. I am taking my car in for an estimate to get the damaged fixed.

be nice to have this taken care off ASAP

My daughter is 13. I took her to the Walmart vision center in Reidsville NC in May 2016 Dr J.E Hannon said that my Daughters vision was the same as it was in 2015. He gave her the same glasses and contact prescription as he did last year. It cost me close to $200 because her contacts were a special brand that he assured me that she needed so I ordered the higher brand. I took my Daughter for her annual physical which they do a small eye exam and they tell me my daughters contacts and glasses were no good for her she could barely see! And her doctor also informed me thats why my Daughter has been keeping headaches on a daily basis !I called walmart the Doctor is no longer there and they will not give me my money back even if its only been 3 months since we have been there! They told me to call another Walmart which I did and they will give me an exam but I have to pay $166 and thats not including her glasses or contacts! If I could afford all this money to give Walmart I could afford to take her to a real vision center! So now my daughter can not see at School and constantly has migraines! Walmart informed me that Dr Hannon has relocated to Charlotte NC but is yet to be found. Im currently in the process of speaking to a Lawyer seeing I have been ripped off! I will be writing the News Station and I will also be contacting the Better Business Association.

My Walmart Debit Card was set to expire on September 30th, 2016 and knowing that I should have received another card before this card expired, I called several days before the expiration date. Every single time I called I got an individual that could barley speak English, which also bothers me, because a person working with my hard earned needs to be able to speak to me in a clear understanding voice in English. However, I called to explain my card had never arrived to replace my expired card and the answer I got was that the card was on it's way and I would have it by the last day of the month. Never happened, finally I ask to speak to a manager, never happened. I got someone that started off speaking barley understandable English until I got upset and then they changed their tone and spoke half way understandable English. I was told that my card was mailed out on August the 4th, 2016. Well undoubtedly I never did get my card and of course this made me upset. Every time that I called Walmart Money Card center could have told me this and I could have made other arrangements but they didn't. Then they had the nerve to tell me that it was going to cost me $15.95 to have my card shipped to me and of course this wasn't going to work and I finally after 20 minutes told them that I wasn't going to pay for something that Walmart made a mistake on. Finally got someone that I hope is going to mail me my card. I have lost all faith in Walmart Money Card Institution.

I have Asked over & Over for them to please stock Old Milwaukee Beer ( Red Can) at 2120 US Hwy. 92 Auburndale Fla. They did it for about 3 weeks then quit--This beer always sells out so I don't understand why they wont keep it in stock. I have asked a dozen or more times with NO results. Please help.

The cap malfunctioned and all the contents came oozing out...all over the place...Don't buy Equate Shave Gel with the orange top. Much better to go to Walgreens and spend a little more on a can of Gillette Foamy. I once had this problem with a can of Barbasol too...thinking it was a good deal...

Dear Sir,
On [protected], I bought a new android cell phone from Walmart, Columbus, OH. The phone number is [protected], its serial number is [protected] and its sim card number is [protected]. It was activated on the same day. After using it for awhile, a friend told me that a name other than mine appears on his phone when I call him. The name which appears is Murphy Clayton whereas my name is Nasr Misak.
Yesterday, 9-15-16, I called the customer service and told them about the problem which made some people do not answer my call . I was told that they will take care of the problem and that if it will not be fixed within 24 hours I call them again. The problem was not solved and I called them to-day around 5-6 pm. After more than one hour of talk and transferring me from one person to another, the last gentleman who talked with me told me that if I call somebody on his land phone the wrong name will not appear on his phone. However, if I call a cell phone the wrong name will appear and there is no solution for that. I explained to him that I cannot use the phone because people with cell phones will not respond to my calls. He told me there was nothing to do for me. I asked him to transfer me to the manager to complain to him. He told me that he is the manager and there was no way before me except to write this complaint.
I hope that you kindly fix this problem which makes the phone difficult to use.
Thank you very much.
Nasr Misak

e-mail : [protected]@yahoo.com

Address: 4800 Knightsbridge Blvd, Apt 237 Columbus, OH 43214

9/6/2016
I found some fabric that was reasonable ($2.00 a yard). The young lady that worked in fabrics was nice and she cut the amount I requested (2 and 3/8 yards). I asked her the price of the fabric and she said $2.00 a yard. On the receipt she put $12.75 for 2 and 3/8 of fabric. I went to the check out thinking that someone would see something wrong here and went to the car with my groceries. While at the car I changed my and mind and went to customer service with the bolt of fabric to show the initial cost and my purchase. I explained to them the problem. At the time the manager was on the phone and the associate at the desk didn't know what to do. I told the associate the cost of the fabric $2.00 dollars a yard and what I had purchased 2 and 3/8 yard. The manager looked at the receipt and found it was hand written instead of a computerized paper with the information on it. I don't think he had a clue. He left it to the customer service lady and to both I explained to them what I requested when it came to the fabric. I requested to 2 yards and 3/8 fabric (the fabric amount was correct). The problem I had was what I had to pay (which was too much). The young lady at the cutting table didn't know how to calculate the price. I was told at customer service the young lady would be there shortly. I waited and after 2 or 3 customers got there issues taken care of, I couldn't wait any longer (I had groceries sitting out in the car with 90 degree weather and it was getting late). I couldn't wait any longer and left my purchase at the desk and told the lady they need to each her and the associate said what. I didn't say what it was but it's basic math. The young lady in the fabric section didn't know that 2 plus 2 is 4 and not 12. I can understand the fraction may be hard to calculate. But basic math I don't understand. She didn't have the knowledge nor the tools to work with. Came across with 3 people who didn't understand basic math. I left the fabric and receipt at the store. By the time I left there was a line of people who over heard this problem at the customer service. I won't be purchasing fabric at that store.

Recently, on a beautiful September morning after a relaxing Labor Day weekend, I walked into my favorite Walmart store to return some items I had purchased over the last 5 to 6 days. I had two receipts; one receipt showed I had paid for items totaling over 165.00--pd. with a check about 6 days before, and the other receipt was for around 119.00 for items I had purchased with cash while visiting relatives just over the state line over Labor Day weekend, mainly lots of toiletries, pajamas, and food. (We live near the state line and often just shop at other stores, including this Walmart which is about 45 mins from my home.) ) I know this particular customer service rep well; she is very meticulous and very probably has some type of personality disorder like obsessive compulsive personality disorder (not that there is anything wrong with that). It's just that she is often rigid, unfriendly, likes to return customers' items in a specific order/way and tends to get crabby and snappy if she is interrupted in her work. She often has very little if any insight and appears robot like. Im not judging; I tell you all this because it amazes me how frequently managers place people in the wrong positions--positions that do not match their skills or personalities at all. (Just makes everyone else have to work harder in life.) In my opinion, she, and everyone she comes in contact with, would be much happier if she were in the back of the Walmart store office working as a bookkeeper or something similar, rarely ever coming in contact with other humans. But I digress. However, knowing this woman and her habits, I got both my receipts out a head of time, and when it was my turn to walk to the customer service desk, I laid out all the items i was returning on the left side of the countertop that went with the receipt for 169.00, pd. for with a check about 6 days earlier, and i placed all the small items I was returning from the receipt for 119.00, pd for with cash a few days earlier, while we we out of state visiting relatives, on the right side of the counter...all symmetrical, just the way this customer service person likes it. Then I smiled and said I wanted to return the items for a refund. The items that I was returning from the 169.00 receipt probably totaled 116.00 or so. And the small toiletries I wanted to return, which were on the right, were on the receipt for around 119.00 for which I paid with cash. These small unopened toiletries for which I was requesting a refund, and which we did not use while visiting out of state, totaled around 22.00. Got it? ( I have to set the scene for you so you can appreciate just how much we customers HAVE TO PUT UP WITH JUST TO GET A REFUND.) Anyway, this lady is busy, busy, running her finger up and down one receipt, carefully and SLOWLY looking for one of the items on the counter, so I offer to help her find a few items on one receipt to get her motor started. She shoots me a a quick, lizard like look. Finally she found everything on the one receipt for 169.00 or so, and she marked lines through all the returned items and put big Rs next to every item returned. At one point, she dropped her handheld scanner...hard, on the floor, between scanning receipts. Since she had seemed to have it under control for the time being, I was looking through my purse for my cell phone at the time she dropped the scanner. When I heard all the clattering, i looked looked up. She picked up the scanner, smoothed both receipts with her fingers, touched all the items on the countertop, rearranging items so they were straight and symmetrical, again, and continued marking the second receipt abd scanning items for the second receipt. When she totaled everything, she waited on the machine to tell me I was approved and to sign on the machine's "dotted line". It took about two mins...longer than usual...for the cash register to approve the two transactions which she had combined, so she spent time reading through and staring at the receipts, fingering them, and smoothing the edges. She's a real pip. ; ). Then, bingo, I was approved, and eventually i signed on the dotted line and was given a full cash refund for all the items i had returned which totalled a little over 140.00 or so. But, not before I was handed a small piece of paper that popped out of her machine which basically stated that I was going to be given this refund, but that I was being WARNED that I MAY not get to return any more items for a refund for 90 days. She read the message before she gave it to me; probably twice. She mumbled that she was confused as to why I had received this message, especially since I had all my receipts. I asked if this was some new rule, and...why? She could not answer my questions...I'm still being polite and just curious...but she went into full OBSESSIVE COMPULSIVE PERSONALITY DISORDER MODE and started blaming me. She got all critical and Judgey and told me it was my fault bc I DO return a lot of items all the time. (Ok. Here's why...I am retired and have started my own decorating business and have done remodeling jobs. I also do Holiday baskets. I frequently shop for my aged mother and aunt and I sometimes keep my grandchildren and shop for them and my daughter. And yes, sometimes, I do return stuff. But as most of you have pointed out here, we all spend lots more than we return. But I didn't bother to explain all this to this customer service rep bc it would have been a waste of time...she will not have the insight to process all this, and she doesn't care anyway. And besides, there is just something not quite right about having to "explain" why you return items/your life and actions to a perfect stranger. I'm sure there is something in the Constitution about that.) As an afterthought, while I was walking away with my mouth hanging open, she said I could call the 1-800 number on the little tiny piece of paper if I wanted. I didn't "wanted", but I eventually did. ; ) One hour later...The nice man at the other end of the 1800 #, who I THINK worked for Walmart, but I'm not sure--he could have been working for some third party company affiliated with Walmart like TRE---kept telling me all about Walmart's refund policy when a customer has no receipt, so obviously that's what he thought the problem was. (However, the customer service rep never asked for my DL, and I was given a cash refund for the items on both receipts, which as I've said totaled a little over 140.00---she rang up the 2 separate receipts together as one transaction.) "But I had both of my receipts, " I said to the nice man at 1800. Then it was his turn to be confused, and his way of dealing with this was to refer me to their website so I could read their full refund policy. He also stated that this whole thing/policy was new this year and that I may have encountered a glitch in the system. He joked with me and tried to be charming, doing his best "helping the old lady across the street" routine. Again, I was lucid; I was calm; I was curious. This was becoming interesting, like something a college sophomore could research for a psych 101 class. Or an ethics class related to reigning in the egos of big business. And so, after I said goodbye to the nice 1800 man, I thought about this, and thought about this and thought some more. I asked myself lots of BIG questions: Is Walmart now tracking everything I buy and return? Is this a secret---are they keeping secret databases, and if so, do they have this info posted anywhere for customers to read? Like is there a sign anywhere in the store or on the back of your receipt that explains that if they think you shouldnt get a refund one sunny day in Sept., then you wont...until 90 days is up, which is conviently outside tgere turn window for most items. How safe is this stored information? If a librarian cannot legally give out info to anyone else, except maybe to police under a direct order from a judge, such as any info about books you've checked out, then why can stores gather this info about you and possibly share it with third parties in the name of protecting all of us/society/the local Walmart community from crime and terrorists who return things to Walmart to get extra money for terrorist activities? (Dont laugh; a Walmart spokesperson actually said that.) Do they track your purchased and returned items if you pay cash? If you pay by credit card or check, does the tracking begin at the point when you purchase items at the register and show your DL so they will approve your check? Who decides who can and cannot return items? Is there a cutoff limit or something related to the number of times you return, or the dollar amount you return, or the type of items you return? Or your credit score? I cannot make informed decisions about what and how to buy and return at a store if they play these kinds of games where they hold all the info and where the customer is uninformed. These are the questions that keep me up at night, and they should keep you up at night too. Because something foul, unholy and UNAMERICAN is going on IMO. These are all important questions we all need answers to so we can decide if we want to live with this or fight like hell to stop big business from becoming more of a big brother than they already are. But I had to also focus on more practical matters...like I've obviously been blacklisted from returning items to all Walmarts for 90 days...or almost. As one of my grandchildren would say, "You didn't get a red face sticker yet, Grandma, but you sure got a yellow face sticker." After much more thought, I really think the customer service rep with the severe personality disorder rang up/scanned the receipt for all the expensive items I was returning for which I wrote a check about 6 days earlier (so they knew who I was even if they did not ask for my DL. at the point of return at the customer service desk. So my info, probably from the receipt where I paid for items with a check, 6 days earlier, was STORED somewhere. I know, I know, scary, right? And yet I think she did not ring up/scan the receipt for all the smaller items for which I paid cash...these items on this receipt would have been under 23.00 dollars. She piled them altogether on one transaction and the computer must have recognized that there was "no receipt scanned" for the smaller items. That may be why it shot out a WARNING, WARNING, WARNING ticket like the robot from Lost In Space...and scared the heck out of me while giving the customer service rep a reason to have that "Make My Day" smirk on her face. She must have lost her rhythm and groove when she dropped her scanner, BANG, on the floor and "forgotten" to scan the second receipt which was the "paid for in cash receipt". Anyway, I'm going to a different Walmart tomorrow to return an item just to see what happens and test my hypothesis. Because the alternative is unthinkable--that Walmart is storing every bit of info about whatever ive purchased and returned at there store and the method of payment used with all my personal info. Pray for us as a nation if it has come to that. This reeks of all that stuff in the BIBLE about the end times. ; ) I totally agree with one of the posters on this site that stores which engage in tese types of policies have NO intention of implementing these policies in order to deter theft rings and droves of gangs and terrorists who are trying to garner funds for terrorist enterprises by returning a TV and a few videotapes. I mean, for one thing, no self respecting terrorist or gang member would put up with all this crap at the service desk for 140 plus dollars. The min. this customer service rep started symmetrically rearranging items on her service desk and smoothing the edges of the receipt again for the 10th time, they would just lose it and start shooting everyone in site. Can you blame them? These companies like TRE and policies buried within individual companies which are similar to TREs policies, are for one reason only and that is to deter honest, hardworking Americans from returning items. Just take a look at Ms. obsessive compulsive personality disorder...you either have to be the dumbest boss in the world to put her at the head of your customer service counter, or you are the cleverest boss around. AND, while trying to deter folks from returning items, they tell everyone what a friendly return policy they all have. How crazy making is that type of gaslighting? No wonder so many people are fed up and mad as hell. Get a clue folks and protest...walk out...write letters...do not buy at stores like this. Have an old fashioned sit in. Write your stories on-line and call your local news channel...write your congressmen and women...get petitions started...hire lawyers. It's your hard earned money; go get em!

Went into Wal Mart and bought a 1500 minute card for $30 plus tax.

Came home and scratched off the PIN # field, went to Straight Talk site and tried to activate my phone. It said this card is not compatible with your Smart Phone.

Chatted on the site and the rep told me Wal Mart should not have sold me the card as it is useless on the smart phone and you have to use the $45 card (unlimited).

I asked them to move the $30.00 to my phone and I would pay the additional $15 right now and they said no can do.

So tomorrow I have to go to Wal Mart and waste an hour or so of my time to argue with them and most likely be told I got screwed out of $32.60.

And someone else is printing up the card and selling it to fraudsters who are re-selling it for half the price.

What a scam!

BD - Zephyrhills, FL

I bought a box little snuggler size 1 diapers and a case of huggies wipes.. The wipes are great we haven't had a problem with them. The diapers on the other hand everytime he goes number2 which is quite often seeing how she is breast feeding it blows out the sides .. I don't believe there supposed to do this . im believe its supposed to stay in the diaper . we live week to week and can't really afford to go out and by all kinds of daipers so if we could get some vouchers or coupons that would be greatly appreciated ty