Walmart
Reviews and Complaints

I purchased this table and 4 chairs for my grandson for Christmas from Walmart.com. I purchased it 2 months before Christmas. It was shipped it the manufacturers box and no additional packaging. As such I did not open the box. On Christmas Day it was opened and it was obviously damaged and had been previously returned. Unfortunately I cannot locate my receipt. I am extremely disappointed that I was sold a damaged and previously returned item. I would hope that plumstuck would make this right.

I bought an iPhone 7 from Walmart and received a 32 GB instead of 128 GB! I can't say anything bad about the phone itself, it arrived in a timely manner and was in a good condition, but that was not what I paid for. I contacted Walmart customer service and they said that there was nothing they could do. There is a huge difference between 32 GB and 128 GB and 128 GB one costs more! They said I'll get a partial refund soon, but I don't need it. I'm stuck with 32 GB iPhone and everyone knows that iPhones can't have memory cards! 32 is not enough for me! I will sue Walmart!

We ordered a trampoline package order # [protected]. At the time we ordered we were given a date of December 23rd 2016 and after spending several hours/minutes on the phone just get the runaround and wrong information about truck arrival and different individuals to talk to we still have not received or able to communicate with a manager. Now we are given a date of the 27th if this was the case we would have never ordered it. We were able to leave out of town due to waiting for this item as we were told they had 2 trucks arriving on Saturday the 24th so we had no choice but to wait for it but again NO ORDER RECEIVED!

So the Walmart in new Hartford ny closes at 6 but they wouldn't let any one in after 5:30 so they could leave at 6 it was completely asinine they had the doors open but they had employees blocking the door saying that the reason they wouldn't let anyone in was so the could leave at 6 it was completely crazy and the store was supposed too be open until 6 not 5:30

Purchased drone as Christmas present online ship to store from Walmart.
The only reason I purchased was because the promised delivery date was prior to Christmas. They missed the promised delivery date so now I won't be able to give the drone to my son for Christmas. It wasnt a last minute order on my part. There was ample time to make the delivery. I feel like they promise delivery dates that they know they cannot meet. My first and last online purchase from Walmart.com. Never again.

I placed an online order for store pick up of samsung 50" 6300 series - 4k ultra hd smart led tv - 2160p, 120mr (Model#: un50ku6300) on nov 26 2016. Their system accepted the order for a price of $398. After couple of days the order got cancelled by walmart saying we're really sorry, but the items shown below are out of stock and we don't know when we'll get them in again. Now after 2 weeks I saw walmart is selling the same product for $547 with store pick up available in almost all locations. I contacted customer service department and they confirmed that the item is re-shopped and will be shipped for the same price. After many days of waiting and seeing no action happening with my order I contacted customer department again and later find out that they won't be able to honor the order for the price I initially ordered it for.

12/19/16: walmart is currently showing on their website this item for $309.00. This item retails for $199.00. The item is currently sold out everywhere, including walmart. Other retailers such as target, gamestop, and best buy are also sold out but continue to retail for $199.00.
Walmart has increased the price by greater than 50% of the retail cost during the holiday season. This is a toy intended for children being price gouged by a company which markets itself as family friendly.
Disgraceful. They should lower the price and refund the difference to their customers who paid $309.00 for this item. A refund can be delivered in the form of a gift card for walmart if that is the best way for the company to resolve the issue. I did not purchase this device and would not have at that price, but clearly many people did. Additionally they offer two additional purchase options from outside sellers, presumably because they are out of stock and this is a holiday wish list item for many children. The alternate seller prices are $309.99 and $314.88.

My son woke up in the middle of the night fussing I go to his crib and his diaper fell apart and was everywhere! I had to pick him up and change his diaper and clothes cause the filling was everywhere!and I had just changed him not even 2hours before he started fussing this is not the first or the second time I spend all this money for diapers to fall apart!these pictures are not when it happened but I took these in the morning time.

About two weeks ago my wife purchased a childs gift for our grandaughter on line. She paid for the gift via credit card. The info provided said that the gift should arrive within two business days via Fed Ex. After waiting several days we did not get the gift but noticed that our card was debited for the amount of the gift. My wife called several numbers for Walmart to check on it but was seemed to be given other numbers to call.She did this but was given the run around. Someone told her that she would have to contact the delivery agency but Walmart did not give her a tracking number or anything to provide reference on the status of the package. Walmart said that they would "try" to find out what they could and would send her an e-mail.She has not received anything to this date. She has gotten nothing but excuses. It is a Christmas gift and time is running out. I am going to wait until the closing of the buisness day Monday and if I have not gotten some type of information that is helpful, I am going to report this unexceptable practice to the BBB, Corporate Office and whom ever else I can to complain. We do a lot of business with Walmart but I will avoid doing anything further with Walmart in the future. I have nothing in the way of numbers, receipts or tracking numbers to give you to go on.

I bought a product care plan for my I pod touch for 3 years. I was given a phone number to register a device if it ever broke .I called that number so they can replace/fix it, so they asked for an email address to send their address via email so I can ship my product, but they never sent me an email. I called multiple time's, even gave them a second email address, but the email I was supposed to receive so they can fix it never came.

On 12/12/16 I arrived at the Walmart Auto Service Center at 1607 W. Bethany Homes Rd., in Phoenix, AZ a few minutes past 5 p.m. I ordered 2 new Goodyear Tires with warranties and purchased 2 wiper blades and requested service in installing them. My car was parked on the far side of their garage and sat untouched while they took one car after another, that came after me, and provided service. At about 6:30 p.m.. I told the cashier if they weren't going to work on my car to just cancel the order. I was exhausted and been there for almost 2 hours, while my car sat untouched and cars that came after mine, were gone already. She kidded that they must like my car. The cashier went and checked with the mechanic. They said 20 more minutes. When I was told my car was done, at 7:15 p.m., all the other cars were long gone. When I walked out to my car I saw that they had placed the unopened wiper blades on top of my car next to the used blades. I immediately walked back to the garage entrance and knocked repeatedly on the door. They appeared to be long gone. This is the worst mechanic service I have ever received at any garage.

The ID # on the receipt for the windshield wipers : 7K0L2JQWBKU $12.75 Debit #**** **** **** 2255 . After they put the new tires on the back of the car I paid with my debit card, but did not receive the receipt. I do not think they wanted me to complete a Customer Service Survey. The Debit Card # is the same **** **** **** 2255.
Sincerely,
Robin McDonough
Roberta McDonough is the name on the card.

On Black Friday I tried to put two orders in both for an apple iPhone both were canceled. I tried a different debit card and both were canceled again. I called an got incident # [protected], I called again and tried an was advised they had to submit info to corporate so my cards would not be canceled to wait at least 30 min. to call to re-order so I wanted several days and then called and again both orders were canceled. I was put thru to corporate by phone in which Christopher, whom was very very rude told me he had to submit info so my cards would not be canceled and I told him this had already been done and I wanted to speak to someone else and he absolutely refused to put me thru to another person so I hung up on him. I spend a lot of money in Walmart stores and online and I do not appreciate this at all that I can not order with my money the things I want to buy. I was guaranteed black Friday prices but I cant order the 2 phones I want so what good is the black Friday price. I will put negative feedback all over the internet if somebody does not get this straightened out and compensate me for all the stress this has put me thru. I am very very upset. My phone number is [protected] Gina Sanderson
2nd incident # [protected]
3rd incident # [protected]
4th incident # [protected]

On cyber monday I ordered a xbox one bundle pack, order number [protected], order wasn't completed, so I called to clear this up and ordered it again [protected], once again the order was not competed so I called again, I was promised it would be fine I received another canceled order, I ordered this bundle pack for the 3rd time and spoke with the costumer rep, I was promised the this bundle pack was going all week, which it is not xbox one bundle with a movie and 40 gift card, I very upset that I didn't receive this gift for my son at the discounted price, i'm writing the better business bruea

Store 301, I purchased a lawn mower in 2014 and in 2 years failed to start. I purchased the Walmart extended warranty with the item. The cashier told me if I have a problem with the mower to "bring it back to the store".

I also read online about the warranty. "3-day Service Guaranteed, or your money back. (If your product has a covered failure, we'll repair it within 3 days of receiving it, ) or have a service technician in your home within 3 days of your claim call. '

I returned the Lawn Mower to the store where I purchased it yesterday and they told me they could not accept it because it had gas in it. I was also informed that I had to call some 1 800 number which I did and they informed me that they would have a tech call me the same day.

Nothing happened so I called the next day and they informed me that they would have a tech call me within 72 hours. Now, this is a lot different than have it repaired or replaced within a 72 hour period.

Do not purchase the extended warranty from Walmart on lawn mowers.

There are a few of rude cashiers at Walmart in Carleton Place, Ontario. I am so polite when conducting business and expect the same. Manners are important.

Walmart must vet and monitor cashier customer treatment.

Swearing and talking under one s breathe is common among some of the cashiers.

Price matching is frowned upon and always met with resistance.

Customers are viewed as cheap or worst yet dishonest.

I purchased a Dyson V6 Slim Cordless Vacuum during Black Friday thru Walmart online store. I received a purchase confirmation within minutes after the purchase as well as an email telling me that the item would be ready for pickup at the store within the same day. The item was not available at the store when I went to pickup it up the following day. So I contacted customer service today (11/26) and chatted with attendant Maria M. She assured everything was ok with my purchase and that my item would be ready for pickup today Saturday (11/26). As a surprise I received an email from Walmart saying that my purchase was cancelled. I once again contacted Walmart thru online chat and attendant Jose T told me that the item was cancelled because it was out of stock. I replied that this was unacceptable practice and that Walmart has sold me an item and delivered my item to another customer or to someone else. He offered me to buy a totally different item at a higher price as a compensation for their 'mistake'. I rejected the offer. he than proceeded as to offer me a 10% discount on any purchase at Walmart. I told him that this was once again unacceptable and the the discount I had on my item was at 35%. I even mentioned that a VERY similar item is being offered at the online store and I would be more than pleased to buy the similar item at the same price I had purchased the original price. After waiting for almost an hour, attendant Jose came back with no solution and with a rather automatic answer as to say that the item was 'unfortunately' out of stock. I did not settle for such answer. He than proceeded to forward our chat to supervisor Karen who had the same automatic answer as attendant Jose. She only added that it was not Walmart's fault because the item was being sold by a partner! What? I didn't by the item from any partner. I bought the item from Walmart! I have been escalated to attendant Whittley P. But no luck and the problem persists. This is clear consumer violation as well as false advertising as I understand. Stay away from Walmart.

Do not apply and work at Walmart as a cart pusher, because female customers lie on cart pushers! When you do customer carryout customers get smart and talk crazy on cart pushers.Female customers lie to store management about cart pushers harrassing them and the store management believes female customers over cart pushers! When it get's hot or cold outside you break out in a heat rash, You can get heat stroke, You can catch cold, get sick and get frostbite.The store managers don't care what happens to you when you push carts in the hot and cold weather! The store management will lie on you about your job performance! When Walmart gets crowded with customers and there are no more care carts the store mangers blame you for that.The store management don't hire enough cart pushers to do the job! Don't ever work at Walmart as a cart pusher, because if you do same thing will happen to you!

I went in last night to return a battery charger in a Walmart plastic bag. Seeing there's line at the returns desk I went to walk around the store for 20 minutes to pick up any items I may need. I picked up 3 items. Initially just 2 items carrying them in my hand. Then I got tired and stuck them inside the plastic bag knowing I'd pay for them the same time I do the return. Same with the 3rd item. The 3 items totalled less than $5. After I did the return and purchase with Tobathia at the Return desk and walked out the door, the LP stopped me and said he saw me taken stuffs that I didn't pay for then checked my receipt and items. Despite explaining to him what happened, he was rude and told me I violated section xxxx of the store policy and next time don't put stuffs in the bag. I should've said he violated my civil rights and was profiling an minority. He embarrassed me in front of my father in law and other customers. I said to him what ever and left. These deuch bags have no decency to apologize when they make a mistake and I shop there all the times thinking it was a great place. Wrong.

Hi, I am complaining about your huggies size 6 diapers. I bought the mega box from Walmart about a month ago & some were fine then the rest the tabs on the sides were stuck to the diaper so badly you had to rip the diaper to pull the tab and this would rip the tab making for a useless diaper! I tried to take back & they would not let me! Usually I love your products but this is unreal, what a waste of money!