Walmart
Reviews and Complaints

Back in february 2017 I returned an rca tablet to wilmer product care plan they sent me a mailing label I sent my 125.00 tablet that had 2 years extended warranty which I paid 37.00 and the tablet still had about 2 weeks before it would be a year that I had that tablet. So they get the tablet and they send me an email pick a tablet as replacement for the one I had sent in I pick the nextbook ares 8. It comes in the mail I start to set it up and started to use it. On the second day the tablet would not pick up the wife anymore. I went onto walmart product plan where I had placed my claim and was told it was out of there hands. They had done there part in replacing the tablet they couldn't do anything else. They said get in touch with asurion directly since they are the ones who sent the defective tablet. They should help you out. They gave me a number and a website talked to some people there they sent some links that was supposed to fix the problem but didn't. So they said it's not our problem get in touch with nextbook well book did do something but I have to be in the same room as wifi router or tablet won't work and that is not possible. So they sent me back to walmart. And they back to asurion to nextbook. I was so upset that one last time I decided to call walmart product plan and ask to speak to a supervisor and they put a man named gus this was around 4-12-17 I explained to him everything that had happened and he said give me a week and i'll work something out send you a mailing label so you can send back the tablet and I will send you a check for the amout you paid for you previous tablet and insurance. Well i'm still waiting no check no label. I have been a loyal walmart asurion customer for years I had never had a problem like this before I just can't believe it nobody wants to take responsibility for a defective product. If you can help it would be great if have copy of my receipt if needed.

In December 2016, I purchased 2 Walmart money cards & placed $500 on each card. One card was loaded correctly but the 2nd had only $100 instead of $500. After several calls to Customer Service with no assistance & several trips to the original store with no response, I loaded a complaint online. I finally received a response from Customer Relation that they would research my claim along with fraudalant charges. After sending the final information they requested to resolve these issues, they delete or restrict the access number previously given to me so that I would be able to contact them. So now I have no way of speaking to them! They are a complete joke and have no intention of resolving any problems you may have! They have stollen $400 plus permitted fraudalant charges on my account even after I had advised them that I did not authorize any charges. My claim # was 2911692. I filled out a fraudalant charges form 30days ago and received nothing back. The form states is takes 10 days! They abide by their own rules and they treat all customers extremely poorly, even their Customer Relation department ( which is considered their supervisor level-NOT!)

I purchased a package of 20 variety chips. Every chip bag out of the pack only has about 5 to 10 chips in it. It also has a bunch of nasty packed together so called flavor. It is terrible. I wish I had not wasted my money. I will never purchase another great value item, I feel as though I am just wasting my money. I thought that great value meant you would get your moneys worth but instead it just takes your money. I would like to be compensated for this inconveince.

Thanks for nothing.

Sandra Harris
[protected]@gmail.com

There are shelves falling down, employees standing on rolls of paper towel to stock shelves, it is obvious that this store has not been cleaned in awhile! Alot of empty shelves! Very disorganized.
The employees have given up. I called and emailed corporate office but nothing has been done . No one replied back! If corporate doent care why would the employees. This store is disgusting!

Purchase an RCA Maven Pro Tablet around December 2015. In Nov 2016 the screen would start to flicker erratically and would not keeo a charge. In simple English, this 2yr Rpl Plan is a worthless plan for electronic purchases. Neither RCA or Walmart honors their warranty. Walmart calls it an "existing condition" because after you call [protected] first, like they tell you at purchase, they will send you to the manufacturer first if within the manufacturers warranty period...in this case 1st year. Manufacturer, in this case RCA gives you the email run around for months, does nothing. So if the manufacturer does nothing, then Walmart says "its plan still does not cover existing condition". Why have you paid for this extra "plan"? So Walmart can have another revenue scheme to pad their pockets. Lets STOP buying bogus Walmart Warranty Plans Today.

order a tablet seens two month ago and haven recieve it because when i was placing the order for the city it was surpose to be miami and when i put it kept putting doral so i left doral and i never got the package and i am from saint lucia and this is not the first time that doral thing came up and i never got any of them so i am pleading that you send my package for me if you want the information.name andrea paul addres line 1. 10813 nw 30th sreet . address line 2. bldg 115 apt bsl 11485 . city miami . state florida . zip code 33172 please need the package . THANK YOU.

I had my direct deposit go into that account and on November 25, 2016 my direct deposit went in but I didn't know it and never imagined it would go in that early, so on November 30, 2016 I checked to see if my check was there yet but it wasn't so I waited until December 1, 2016 and it still wasn't there, so I called the number on the Wal-Mart card and they said they never received my deposit. So The next business day that Social Security was open I called them and they told me my check had been sent. So for one week I went back and forth with the bank and S.S. before I finally got someone at S.S. that told me my check posted on November 25th! So I call the bank or Wal-Mart card and ask them about it and yes it did, now mind you that was Black Friday! SO I ask them where my money was and they told me that I had all these transactions on my account that I DIDN'T MAKE. One to Wal-Mart for $509.50, one to Nigeria for a hotel room for $125 ad some change, so I tell them that I did not do these transactions and I want my money back so they tell me I have to dispute it which I do. I file a police report and wait. Weeks later I get a letter from them that the dispute has been dropped because I either did the transaction or authorized it. So again I dispute it, and again I get the same answer, so I tell the both times I want proof that they have done any investigation into this because if they had they would not come to that conclusion. Because after I filed the first dispute they told me that I had to find out who did the transactions and where they were from so I did. I contacted the Wal-Mart they said the transaction was from and that Wal-Mart told me that they checked there records four days before the transaction was done and two days after and my card was NEVER used at their store! SO right there I knew that they never did anything to try to find out who really took my money. SO five disputes later they are now telling me that none of the transactions took place, but they can't tell me where my money is. When I called the last time the woman I talked to told me that the didn't look into it because I didn't dispute little transactions that were done at Wal-Mart so they just assumed that I did the large one. Well they closed my account as soon as I told them I didn't do it and I could not get into my account to see what was on there to dispute. This has been very hard for me as I live on Social Security and that was my whole check for the month, and it caused me to be behind on all my bills for two months! I'm still not caught up, and they still won't give me my money back. I have filed a sixth dispute. But I don't hold out any hope of getting my money back. All I want now is the $509 back that is such a large amount of money for me almost my whole check. I have been trying to find someone to help me with this but to no avail. I hope you can help me.

i called for a replacement card with Wall-Mart money card on march 28th and they said 7 to 10 business days. On the 7th day I looked for the card and it was not in. So I called them to ask why, and they said it was never order. So to make a long story short I cant pay my bill because they messed up. Now I have to wait for another 7 days. my money is just hanging around waiting on them, it's crazy how they do things.

We have recently moved and our previous home is still for sale. I've retained a neighbor to mow and trim and he requested we use Walmart to send his money. The closest store is 30 minutes (minimum) away so I elected to go on-line. I did everything that was asked and received an email with a confirmation number. Moments later I received an email with a notice to call an 888 number. It was answered by an obviously Indian call center (another reason not to use Walmart). A long and very difficult to understand conversion was held. It lasted 20 minutes and many many invasive questions were asked. I felt very uncomfortable giving someone over the phone such detailed personal information. They then put me on hold for at least 5 minutes only to tell me the transaction was denied. My only alternative would be to take cash to a Walmart and do the transaction in person. I felt the service was a ripoff anyway - more than 10% fee - which I figure is another Walmart ripoff of poor people. I will never never never ever use this service again and will tell everyone (including my several thousand twitter followers) not to use this service and to even think about buying from Walmart at all. Maybe Amazon had a money service. I wish our former neighbor had Venmo as I find that service to be excellent.

I purchased a 32 oz block of Great Value Sharp Cheddar cheese and when I used it, I found that it is rubbery ( like processed velveeta cheese product) and did not taste like a Sharp Cheddar cheese. I use you product frequently and know that it hasn't been like this before. I have taken a picture of this one should you need the bar code, etc. I am not at all happy with this purchase. Please advise asap!

I got a case of 12 drinks and they were all splattered with what looked like the same thing that comes in the drink. I drank all but the last three. I opened one today and took a swig only to find something thick in my mouth. I spit it out and it was a huge chunk of MOLD. I purchased this box from the Walmart on Hwy 16 in Denham Springs Louisiana. I have felt ill all week and now am thoroughly disgusted and sick to my stomach. I want a new carton. I have noticed often that the cases in all Walmarts are beat up, open or stained. I still have the mold and the bottle it came in as well as one of the unopened product.

I have used this product for many years but recently I bout a package with the two crusts in it to make a quiche for a friend and myself. I was shocked to find that the crust no longer fit the 9" pie plate that it is designed for. I did the best I could for the first quiche, but it did not provide the nice crust edge that I am used to. Today I made the quiche for myself. I blind baked the crust and when I took it out of the oven the crust had shrunk. I don't mean just a little. The crust shrunk down into the pie plate more than 3/4". I did nothing different than I usually do. Either the crust is being made smaller, which I think is the problem, because in the past I had a great deal of crust hanging over the edge that I would trim off. Now I didn't even have enough to roll the edge to crimp. The other possibility is that the recipe has changed. Either way it will no longer be my go-to crust for any of my quiches or pies that I bake. If I cannot count on a product to be right each and every time I use it than I can't use it anymore. When I bake for others it is terrible to make something and have it provide an inferior results and that is certainly what this Wal-Mart product has become, an inferior product that I can't count on.

I placed an order on Walmart.com and decided that the item was incorrect causing me to have to immediately cancel the order within about five minutes of ordering. I used the Walmart.com process to cancel as required, and I received a confirmation email shortly afterward telling me that the supplier had been notified of the cancellation. Two days later I get a message from the supplier that they don't pay for return shipping for an item that shouldn't have shipped at all! I then sent emails up both the supplier and to Walmart customer service with all the details. No response. A few hours later I got notification of shipment from the supplier from Walmart.com for an order I CANCELLED two days earlier! Is it take the money and run at Walmart!? I WILL NOT PAY to return the item, and I will contact my credit card company to notify them of the erroneous charge.

Hello. I have had 3 of these dryers and this last one is the worst. I've had it for approx 4 months and started smelling something burning. I really didn't think much of it until I saw where it was coming from...the top of the dryer was melting and smoking. Drops of plastic going into the heating element. Had I not caught this in time there is a good chance that it would have caught fire and possibly burned myself or one of my family. The dryer is kept clean and the filter gets cleaned once a week. So this isn't due to misuse. It is manufacture defect.

I followed all the steps provided and I was told that I would get an email with it gift card in it for the amount of the phone I called they gave me an answer I've never heard of before they said my phone was picked for some kind of Salvage something never heard of it anyways my phone arrived at their facility on the 23rd and 25th and I haven't received my gift card via email they said they had to check over it and make sure it was the same product that was purchased and it was on some kind of Salvage hold they never mention that one time until today when I called and they've been doing nothing by giving me the runaround they said I would receive my gift card via email as soon as they receive the product because I purchase year extended warranty plan I've tried numerous times to contact him explain tissue and give them a chance to resolve this but I've been unsuccessful and every route I've tried to take leading me to this complain

These pretzel sticks used to be fantastic. They are super thin which I love and a year ago they had plenty of salt on them. Slowly over the last year, they have practitically no salt at all! They are such a disappointment. Most pretzels have only 1 grain of salt and many have none at all. No one wants to eat a saltless pretzel. NO ONE! If you would put 15 grains of salt on each ultra thin pretzel stick, My family would biy about 5 sacks a week!

Shortly before moving to Tennessee from Texas, I had been forced to close the bank account that was linked as a direct payment method to my phone bill with Walmart Family Mobile, as the account I had was will a local credit union. I had opened a new account with a different (national) bank and had updated my information online to reflect the new changes before paying my bill. When I paid my December bill with Walmart family mobile, I even received a text on my phone saying that the payment had been processed. Little did I know that the Walmart Family Mobile system had not updated properly, and the payment was pulled from my closed account. WalMart Family Mobile then put a late notice on my phone, cut off my service before payment was due, and doubled my bill to $64.02. I could not even use my phone to call a representative, but instead had to use my husband's. After contacting the company, I paid the "overdue" bill (still before the actual payment date) and told them to cancel my service. I was told that I would have ONE more payment to make three different times by the representative. My service was cut off two weeks before the date quoted to me as my last day of service, but as I planned on getting a new provider I didn't bother reporting it. I made my last payment of $39.72 on January 13th, which is reflected in my bank account. On March 10th I started receiving letters from Walmart Family Mobile that I was past due to the amount of $47.69. The charges on the bill are listed as starting on February 7, a full month after my service was closed. Upon contacting the 800 number provided on the letters, I was informed by the representative that the bill was for the previous month of service, which makes no sense as I had no service at that time. Upon mentioning that my service was cut off early, the representative responded that "since you didn't report it, at the time then your complaint is no longer valid." How could I report that I had no service when, in fact, I had no service? The representative did nothing except insist that I still owed money. I am legitimately concerned that this is going to continue to be a vicious cycle, and that I will just keep receiving letters saying that I didn't make my "final" payment. I simply do not want to have to continue paying for a phone service I don't even have anymore.

I purchased some tires and paid extra for the warranty. Well I had a nail in the tire and they refused to fix it. I want to know is what is the extra warranty is for? It states that anything that happens to the tire they would fix it or replace it. The attendant stated that the tire had been plugged, which was a lie. I carried the tire to another shop and the attendant pulled out a nail. So what should I do. I want to file a formal complaint against Walmart. I have pictures of the tire getting repaired at the other shop

I made my order on Walmart and was promised 2 day shipping. Their rep said that they had a special offer and shipping was free. First of all shipping was not free and in the end I was still charged. And the second thing was that it took more than two days to get my item. It arrived 15 days later.
When I contacted Walmart customer care I asked them to refund the money they charged for shipping but they refused. The rep I spoke to was very nasty and impolite, he said that there was no way to refund me.
When I asked for a manager he simply disconnected! Horrible lack of manners!

I have purchased a laptop from Walmart and it arrived broken and simply did not work. I tried everything and wasn't able to turn it on.
Walmart customer service did nothing to help me. I told them about the broken laptop but they said that was not their fault and that they were not responsible for that. And of course they refused to give my money back because they were sure that was not their problem. I wasted over $200 and lost my money. I must say that was the worst experience ever and taught me a lesson - I will not buy anything from Walmart again!