Walmart
Reviews and Complaints

We have recently moved and our previous home is still for sale. I've retained a neighbor to mow and trim and he requested we use Walmart to send his money. The closest store is 30 minutes (minimum) away so I elected to go on-line. I did everything that was asked and received an email with a confirmation number. Moments later I received an email with a notice to call an 888 number. It was answered by an obviously Indian call center (another reason not to use Walmart). A long and very difficult to understand conversion was held. It lasted 20 minutes and many many invasive questions were asked. I felt very uncomfortable giving someone over the phone such detailed personal information. They then put me on hold for at least 5 minutes only to tell me the transaction was denied. My only alternative would be to take cash to a Walmart and do the transaction in person. I felt the service was a ripoff anyway - more than 10% fee - which I figure is another Walmart ripoff of poor people. I will never never never ever use this service again and will tell everyone (including my several thousand twitter followers) not to use this service and to even think about buying from Walmart at all. Maybe Amazon had a money service. I wish our former neighbor had Venmo as I find that service to be excellent.

I purchased a 32 oz block of Great Value Sharp Cheddar cheese and when I used it, I found that it is rubbery ( like processed velveeta cheese product) and did not taste like a Sharp Cheddar cheese. I use you product frequently and know that it hasn't been like this before. I have taken a picture of this one should you need the bar code, etc. I am not at all happy with this purchase. Please advise asap!

I got a case of 12 drinks and they were all splattered with what looked like the same thing that comes in the drink. I drank all but the last three. I opened one today and took a swig only to find something thick in my mouth. I spit it out and it was a huge chunk of MOLD. I purchased this box from the Walmart on Hwy 16 in Denham Springs Louisiana. I have felt ill all week and now am thoroughly disgusted and sick to my stomach. I want a new carton. I have noticed often that the cases in all Walmarts are beat up, open or stained. I still have the mold and the bottle it came in as well as one of the unopened product.

I have used this product for many years but recently I bout a package with the two crusts in it to make a quiche for a friend and myself. I was shocked to find that the crust no longer fit the 9" pie plate that it is designed for. I did the best I could for the first quiche, but it did not provide the nice crust edge that I am used to. Today I made the quiche for myself. I blind baked the crust and when I took it out of the oven the crust had shrunk. I don't mean just a little. The crust shrunk down into the pie plate more than 3/4". I did nothing different than I usually do. Either the crust is being made smaller, which I think is the problem, because in the past I had a great deal of crust hanging over the edge that I would trim off. Now I didn't even have enough to roll the edge to crimp. The other possibility is that the recipe has changed. Either way it will no longer be my go-to crust for any of my quiches or pies that I bake. If I cannot count on a product to be right each and every time I use it than I can't use it anymore. When I bake for others it is terrible to make something and have it provide an inferior results and that is certainly what this Wal-Mart product has become, an inferior product that I can't count on.

I placed an order on Walmart.com and decided that the item was incorrect causing me to have to immediately cancel the order within about five minutes of ordering. I used the Walmart.com process to cancel as required, and I received a confirmation email shortly afterward telling me that the supplier had been notified of the cancellation. Two days later I get a message from the supplier that they don't pay for return shipping for an item that shouldn't have shipped at all! I then sent emails up both the supplier and to Walmart customer service with all the details. No response. A few hours later I got notification of shipment from the supplier from Walmart.com for an order I CANCELLED two days earlier! Is it take the money and run at Walmart!? I WILL NOT PAY to return the item, and I will contact my credit card company to notify them of the erroneous charge.

Hello. I have had 3 of these dryers and this last one is the worst. I've had it for approx 4 months and started smelling something burning. I really didn't think much of it until I saw where it was coming from...the top of the dryer was melting and smoking. Drops of plastic going into the heating element. Had I not caught this in time there is a good chance that it would have caught fire and possibly burned myself or one of my family. The dryer is kept clean and the filter gets cleaned once a week. So this isn't due to misuse. It is manufacture defect.

I followed all the steps provided and I was told that I would get an email with it gift card in it for the amount of the phone I called they gave me an answer I've never heard of before they said my phone was picked for some kind of Salvage something never heard of it anyways my phone arrived at their facility on the 23rd and 25th and I haven't received my gift card via email they said they had to check over it and make sure it was the same product that was purchased and it was on some kind of Salvage hold they never mention that one time until today when I called and they've been doing nothing by giving me the runaround they said I would receive my gift card via email as soon as they receive the product because I purchase year extended warranty plan I've tried numerous times to contact him explain tissue and give them a chance to resolve this but I've been unsuccessful and every route I've tried to take leading me to this complain

These pretzel sticks used to be fantastic. They are super thin which I love and a year ago they had plenty of salt on them. Slowly over the last year, they have practitically no salt at all! They are such a disappointment. Most pretzels have only 1 grain of salt and many have none at all. No one wants to eat a saltless pretzel. NO ONE! If you would put 15 grains of salt on each ultra thin pretzel stick, My family would biy about 5 sacks a week!

Shortly before moving to Tennessee from Texas, I had been forced to close the bank account that was linked as a direct payment method to my phone bill with Walmart Family Mobile, as the account I had was will a local credit union. I had opened a new account with a different (national) bank and had updated my information online to reflect the new changes before paying my bill. When I paid my December bill with Walmart family mobile, I even received a text on my phone saying that the payment had been processed. Little did I know that the Walmart Family Mobile system had not updated properly, and the payment was pulled from my closed account. WalMart Family Mobile then put a late notice on my phone, cut off my service before payment was due, and doubled my bill to $64.02. I could not even use my phone to call a representative, but instead had to use my husband's. After contacting the company, I paid the "overdue" bill (still before the actual payment date) and told them to cancel my service. I was told that I would have ONE more payment to make three different times by the representative. My service was cut off two weeks before the date quoted to me as my last day of service, but as I planned on getting a new provider I didn't bother reporting it. I made my last payment of $39.72 on January 13th, which is reflected in my bank account. On March 10th I started receiving letters from Walmart Family Mobile that I was past due to the amount of $47.69. The charges on the bill are listed as starting on February 7, a full month after my service was closed. Upon contacting the 800 number provided on the letters, I was informed by the representative that the bill was for the previous month of service, which makes no sense as I had no service at that time. Upon mentioning that my service was cut off early, the representative responded that "since you didn't report it, at the time then your complaint is no longer valid." How could I report that I had no service when, in fact, I had no service? The representative did nothing except insist that I still owed money. I am legitimately concerned that this is going to continue to be a vicious cycle, and that I will just keep receiving letters saying that I didn't make my "final" payment. I simply do not want to have to continue paying for a phone service I don't even have anymore.

I purchased some tires and paid extra for the warranty. Well I had a nail in the tire and they refused to fix it. I want to know is what is the extra warranty is for? It states that anything that happens to the tire they would fix it or replace it. The attendant stated that the tire had been plugged, which was a lie. I carried the tire to another shop and the attendant pulled out a nail. So what should I do. I want to file a formal complaint against Walmart. I have pictures of the tire getting repaired at the other shop

I made my order on Walmart and was promised 2 day shipping. Their rep said that they had a special offer and shipping was free. First of all shipping was not free and in the end I was still charged. And the second thing was that it took more than two days to get my item. It arrived 15 days later.
When I contacted Walmart customer care I asked them to refund the money they charged for shipping but they refused. The rep I spoke to was very nasty and impolite, he said that there was no way to refund me.
When I asked for a manager he simply disconnected! Horrible lack of manners!

I have purchased a laptop from Walmart and it arrived broken and simply did not work. I tried everything and wasn't able to turn it on.
Walmart customer service did nothing to help me. I told them about the broken laptop but they said that was not their fault and that they were not responsible for that. And of course they refused to give my money back because they were sure that was not their problem. I wasted over $200 and lost my money. I must say that was the worst experience ever and taught me a lesson - I will not buy anything from Walmart again!

On 02-21-2017 I called the Wal Mart Pharmacy and the Mgr. Billy answered and was very rude and nasty. I tried to explain to him Bystolic changed to generic metoprolol succinate interactions 100 mg and Vesicare to Oxybutyniner 10mg per my doctor. Dr. Williams office [protected] said they called Wal Mart 02-02-2017 and gave the new prescriptions to them. He did not want to hear anything I had to as he raised his voice at me He kept saying my refills have been changed and I tried to give him the name. He was speaking over me, saying they had not gotten anything from my doctor. I hung up on him and had the doctor’s office to call. He is a said Manager and I will not allow anyone to handle me as he did. I transferred my scripts to Wal-Mart (Store 6577) and already I am regretting it. I then learned he is the Manager and that makes me sick. If he is having a bad day, he should go home and not take it out on others. Thank you, and if he is the only one to wait on me I will transfer to another pharmacy. Manager Wayne out of the store as of this morning. Was told would give me the Asst. Mgr. Brenda. She took my information and referred to Chad, which was out of the store also.
Sincerely,

AnnTwinette Bickham

purchaced I robOT over internet and was supposed to get it before jan 30ih, it is now feb. 20th and all i have seen is they took my money with no return of it after contacting by phone and internet with no response. now i am out 300.00 dollars and have to fight to get it returned. watch out ordering over the net it has been a nightmare for us. they have enough money now they have to steal from the honest hard working people. GOOD LUCK TO ANYONE TRYING TO ORDER THIS OR ANY ITEM WALMART.

In December 2016 I purchased an apple adapter through Walmart.com. and received a date of arrival in Jan 2017. Figured this was due to holidays and was okay with this. Finally the item arrive and much to my surprise it was shipped from out of the country{China} now we determined the item is not capable to my laptop so all I want to do is return it. I go on line and it states you can not return to the store since this is a 3rd party and need to send your request via their site and will receive a response in 48 hours. The first request went out in the beginning of Jan. No response. I waited 2 weeks and resent another request and this time I keep the email this request went out Jan 24 once again I get a response from Walmart.com stating we contacted your Mini Order Box on your behalf and someone will contact me in a day #[protected] Still not resolution/no contact. so on 2/1 I went to the Walmart store located in Farmingdale NY I went to the return area where these folks said oh thats not us it s a 3rd party we have nothing to do with them. I am baffled aren't you Walmart . I purchased this on Walmart.com can't anyone help me they said you need to call the 1-800 number so I made them call while I was there sure enough spoke with someone name Michael they refuse to give last names who gave me a reference number [protected] and apologized first apology by the way I have received . He stated they would escalate my complaint and I would receive a response in 48 hours. Once again waiting waiting no response. Once again I call back [protected] on 2/4 and speak to Marco who went me to some women named Melody in the escalation unit who stated they received a response and I should hear back in 7-10 days. I am very upset with the service I am receiving. I asked why I did not hear back she could not respond very nasty, I asked why can't you just give a return address to ship this item back she said this is a third party sale. I have never once again heard that Walmart did this and am shocked. I will no longer shop at Walmart nor use this site. I am still waiting to hear back . Oh by the way even asked the name of who heads walmart.com and was advised Michelle but they could not give me her last name. This is outrageous. I have never heard of such poor customer service . Would love for some resolution of this matter

Date Feb 6, 2016

My last package from Walmart was left in the trash area by my garage. That is a no no.
Please have driver either leave in my mail box, if small enough or come to my front door, ring bell and leave the package.
Tracking-1L720800621572

Ships from Walmart

Arrives by: Fri, Feb 3
We'll send an email with tracking
info when your order ships.
Shipping to:
​Dawn Haygood
​6415 Chew RD
​Upper Marlboro, MD 20772
Item Qty Price Total
Faded Glory Women's Long Sleeve Peasant Top with Lace Detail Bell Sleeves 1 $6.00 $6.00
Items may arrive in multiple boxes on different days. $6.00

Ships from Walmart

Arrives by: Fri, Feb 3
We'll send an email with tracking
info when your order ships.
Shipping to:
​Dawn Haygood
​6415 Chew RD
​Upper Marlboro, MD 20772
Item Qty Price Total
Sundown Naturals B Complex with B-12 Sublingual Liquid Vitamin Supplement, 2 fl oz 1 $5.79 $5.79
Items may arrive in multiple boxes on different days. $5.79

Ships from SlickBlue

Arrives between: Tue, Feb 7 and Mon, Feb 13
We'll send an email with tracking
info when your order ships.
Shipping to:
​Dawn Haygood
​6415 Chew RD
​Upper Marlboro, MD 20772
Item Qty Price

(Order # [protected])
I order a glass tea kettle from Walmart, after two days used its smell burn? Then I contacted Walmart customer service and got a response within two days from cheapees.com. They said I can return the product but they are not responsible for the retuning fee? Ridiculous? Why I got to pay for the return fee, it's not my problem?...

I went to get gas, and it preauthorizarion my card for $120. I called and they told me my money would be back on the 1st, which would be a week after the preauthorization. It is now the second, my money is gone, and the pending transaction is no longer even showing! You can see all the transactions and how they don't add up! The $120 is just gone. And of course who can I call? They're "customer service" people have been giving me the run around all morning. One hung up on me, another had me hold while waiting for a supervisor which never happend because he told me "Oh I see it will be back on the 4th" I asked to please leave me on hold for a supervisor, he disconnected my call and sent me to the customer survey, after which the call ended. The next time I called the girl told me after 10 minutes that it would be back on the 7th. HOW IS THIS LEGAL? Ithe can't be. I will surely close my account AFTER I get my money back. I am a college student, already struggling, and this was the money for my textbooks and calculator. Now I have no clue how I will pay for it. Something needs to be done about this, it's just another form of social stratification, a way for the big 1% to keep us little people down. I am officially boycotting walmart and green dot. This isn't right.

What does it mean when I receive emails stating, Congratulations Shelly Bittner you have won a $500.00 Walmart gift card please confirm your mailing address so we can ship your card to you! Please reply because I get these all the time for different amounts of money. Also to let Walmart know that I have never received any of these cards. After I have confirmed my mailing address for the second time I never receive anything. I get upset but I think that more importantly Walmart needs to know about this. I shop at Walmart but I have shopped elsewhere because of these emails. I get the same emails coming from Target, Walgreens, Costco, Kirklands. Is there anything that can be done to stop this kind of negative postings. Because I think it is a negative impact on Walmart and myself.

At one time Wal Mart cared about their employees. That was years ago. They lie. They manipulate. They use their employees and walk all over them. Take it from an employee with 18 years in! They are doing all they can to get rid of older employees that have benefits.

They have demoted all the full time employees with benefits, which means a cut in pay. They have also removed them from positions they have filled for years, efficiently and well. They have given them jobs they feel the employee will quit over.

NOT A GOOD PLACE TO WORK!