Walmart
Reviews and Complaints

On 02-21-2017 I called the Wal Mart Pharmacy and the Mgr. Billy answered and was very rude and nasty. I tried to explain to him Bystolic changed to generic metoprolol succinate interactions 100 mg and Vesicare to Oxybutyniner 10mg per my doctor. Dr. Williams office [protected] said they called Wal Mart 02-02-2017 and gave the new prescriptions to them. He did not want to hear anything I had to as he raised his voice at me He kept saying my refills have been changed and I tried to give him the name. He was speaking over me, saying they had not gotten anything from my doctor. I hung up on him and had the doctor’s office to call. He is a said Manager and I will not allow anyone to handle me as he did. I transferred my scripts to Wal-Mart (Store 6577) and already I am regretting it. I then learned he is the Manager and that makes me sick. If he is having a bad day, he should go home and not take it out on others. Thank you, and if he is the only one to wait on me I will transfer to another pharmacy. Manager Wayne out of the store as of this morning. Was told would give me the Asst. Mgr. Brenda. She took my information and referred to Chad, which was out of the store also.
Sincerely,

AnnTwinette Bickham

purchaced I robOT over internet and was supposed to get it before jan 30ih, it is now feb. 20th and all i have seen is they took my money with no return of it after contacting by phone and internet with no response. now i am out 300.00 dollars and have to fight to get it returned. watch out ordering over the net it has been a nightmare for us. they have enough money now they have to steal from the honest hard working people. GOOD LUCK TO ANYONE TRYING TO ORDER THIS OR ANY ITEM WALMART.

In December 2016 I purchased an apple adapter through Walmart.com. and received a date of arrival in Jan 2017. Figured this was due to holidays and was okay with this. Finally the item arrive and much to my surprise it was shipped from out of the country{China} now we determined the item is not capable to my laptop so all I want to do is return it. I go on line and it states you can not return to the store since this is a 3rd party and need to send your request via their site and will receive a response in 48 hours. The first request went out in the beginning of Jan. No response. I waited 2 weeks and resent another request and this time I keep the email this request went out Jan 24 once again I get a response from Walmart.com stating we contacted your Mini Order Box on your behalf and someone will contact me in a day #[protected] Still not resolution/no contact. so on 2/1 I went to the Walmart store located in Farmingdale NY I went to the return area where these folks said oh thats not us it s a 3rd party we have nothing to do with them. I am baffled aren't you Walmart . I purchased this on Walmart.com can't anyone help me they said you need to call the 1-800 number so I made them call while I was there sure enough spoke with someone name Michael they refuse to give last names who gave me a reference number [protected] and apologized first apology by the way I have received . He stated they would escalate my complaint and I would receive a response in 48 hours. Once again waiting waiting no response. Once again I call back [protected] on 2/4 and speak to Marco who went me to some women named Melody in the escalation unit who stated they received a response and I should hear back in 7-10 days. I am very upset with the service I am receiving. I asked why I did not hear back she could not respond very nasty, I asked why can't you just give a return address to ship this item back she said this is a third party sale. I have never once again heard that Walmart did this and am shocked. I will no longer shop at Walmart nor use this site. I am still waiting to hear back . Oh by the way even asked the name of who heads walmart.com and was advised Michelle but they could not give me her last name. This is outrageous. I have never heard of such poor customer service . Would love for some resolution of this matter

Date Feb 6, 2016

My last package from Walmart was left in the trash area by my garage. That is a no no.
Please have driver either leave in my mail box, if small enough or come to my front door, ring bell and leave the package.
Tracking-1L720800621572

Ships from Walmart

Arrives by: Fri, Feb 3
We'll send an email with tracking
info when your order ships.
Shipping to:
​Dawn Haygood
​6415 Chew RD
​Upper Marlboro, MD 20772
Item Qty Price Total
Faded Glory Women's Long Sleeve Peasant Top with Lace Detail Bell Sleeves 1 $6.00 $6.00
Items may arrive in multiple boxes on different days. $6.00

Ships from Walmart

Arrives by: Fri, Feb 3
We'll send an email with tracking
info when your order ships.
Shipping to:
​Dawn Haygood
​6415 Chew RD
​Upper Marlboro, MD 20772
Item Qty Price Total
Sundown Naturals B Complex with B-12 Sublingual Liquid Vitamin Supplement, 2 fl oz 1 $5.79 $5.79
Items may arrive in multiple boxes on different days. $5.79

Ships from SlickBlue

Arrives between: Tue, Feb 7 and Mon, Feb 13
We'll send an email with tracking
info when your order ships.
Shipping to:
​Dawn Haygood
​6415 Chew RD
​Upper Marlboro, MD 20772
Item Qty Price

(Order # [protected])
I order a glass tea kettle from Walmart, after two days used its smell burn? Then I contacted Walmart customer service and got a response within two days from cheapees.com. They said I can return the product but they are not responsible for the retuning fee? Ridiculous? Why I got to pay for the return fee, it's not my problem?...

I went to get gas, and it preauthorizarion my card for $120. I called and they told me my money would be back on the 1st, which would be a week after the preauthorization. It is now the second, my money is gone, and the pending transaction is no longer even showing! You can see all the transactions and how they don't add up! The $120 is just gone. And of course who can I call? They're "customer service" people have been giving me the run around all morning. One hung up on me, another had me hold while waiting for a supervisor which never happend because he told me "Oh I see it will be back on the 4th" I asked to please leave me on hold for a supervisor, he disconnected my call and sent me to the customer survey, after which the call ended. The next time I called the girl told me after 10 minutes that it would be back on the 7th. HOW IS THIS LEGAL? Ithe can't be. I will surely close my account AFTER I get my money back. I am a college student, already struggling, and this was the money for my textbooks and calculator. Now I have no clue how I will pay for it. Something needs to be done about this, it's just another form of social stratification, a way for the big 1% to keep us little people down. I am officially boycotting walmart and green dot. This isn't right.

What does it mean when I receive emails stating, Congratulations Shelly Bittner you have won a $500.00 Walmart gift card please confirm your mailing address so we can ship your card to you! Please reply because I get these all the time for different amounts of money. Also to let Walmart know that I have never received any of these cards. After I have confirmed my mailing address for the second time I never receive anything. I get upset but I think that more importantly Walmart needs to know about this. I shop at Walmart but I have shopped elsewhere because of these emails. I get the same emails coming from Target, Walgreens, Costco, Kirklands. Is there anything that can be done to stop this kind of negative postings. Because I think it is a negative impact on Walmart and myself.

At one time Wal Mart cared about their employees. That was years ago. They lie. They manipulate. They use their employees and walk all over them. Take it from an employee with 18 years in! They are doing all they can to get rid of older employees that have benefits.

They have demoted all the full time employees with benefits, which means a cut in pay. They have also removed them from positions they have filled for years, efficiently and well. They have given them jobs they feel the employee will quit over.

NOT A GOOD PLACE TO WORK!

On December 11, 2016 my son purchased 6 or more gift cards at the Walmart store #3495. He sent me a $100 gift card. Before I came to Florida I tried to register it. It was not working so I checked the balance and it stated there was only $10 on the card. I proceeded to check the transactions and there were two, one for $60 and one for $30 and I believe it stated they were done on December4th. How can this be if my son didn't purchase them til the 11th. The only way I can see is if the clerk switched it out with another?
I would like a new gift card for the $100 that my son paid for it. I would like this resolved within the next two weeks. Also he lives in Clarksville, Tn. and I live in Glenburn, Maine. If you need any more information my email address is [protected]@aol.com. He does not have the receipt as he did not believe he would need to keep it, I am also attaching a copy of my license as I was requested to do.

I purchased on Dec 18th 2016 a 10kt gold rope chain necklace for 48.00 plus tax. Less than 2 weeks later I was standing in my kitchen and felt something on my neck thought it was my shirt tag and maybe I had my shirt on backwards. I barley pulled the collar of my shirt out to see if it was the tag and the chain popped off like it had been pulled on very hard. I couldn't believe it had broke that easy since I had not put any pressure on it at all. When I tried to swap or return it the lady jewelry dept. supervisor told me it was broke and she couldn't help me with it in any way because I didn't have the receipt for it and I couldn't prove when I purchased it. I pulled my phone out and showed her where my bank debit card had cleared that purchase and she told me I could of purchased gas for that amount and there was no way to prove it otherwise. She then turned to the 2 young girls working behind the counter and said "you need to start telling people about these rope chains we're getting way too many of them back!" I thought about her saying that for a couple of days and went back this past Saturday and spoke to a different supervisor and told her my story, she said my need to come back during the week and talk with Barry Hill the store manager because if they were getting way too many of them back something must be wrong with them. I went back (for 3rd time) today and was told Barry was on vacation (by Brian another manager) but a copy of the receipt could be pulled up and for me to wait there for a minute. He came back with the same rude woman and said sorry but she said it's broke in the middle and we can't do anything about it. I said broke is broke what does where it's broke have anything to do with it? He said sorry and walked off. I'm stuck with a 48.00 piece of crap and very hard feelings about the way I was talked to & treated. NEVER again will I purchase anything there and will also let my friends and family know!

This is the worst pair of shoes I've ever owned. After just 5 wearings the synthetic leather cracked open on the left shoe, at the point at which it flexes. Then the entire sole came detached from the upper. With so little wear the soles are like new, but the entire shoe fell apart. The sole material is very heavy, which gives the impression that the shoes would be durable. But the opposite is the case - the materials are inflexible and they split and fall to pieces. It's a defective product, poorly designed and poorly constructed.

I been coming in Fargo, ND Walmarts for over 2 weeks every weekend for Pert Plus shampoo w/moisture & its always not there & empty where it suppose to be thats terrible service to your customers like me I'm on the waiting list on Walmart.com for when it comes in & thats also over 2 weeks & that goes for some of the rest check your inventory like on the shelves because for Pert Plus I had to go to Amazon because Target stores doesn't handle Pert Plus Walmart & its hard to find your employees for help on things like where items are at so start improving your service to the customers at this second Walmart employers!

On Oct. 2, 2016 I went online to refill my medications at Wal Mart in Madison Tn. I picked those up the 4th. When I got home the pharmacist had duplicated the refill for the Coreg. When I started to take my first dose of Lasix from this refill I noticed they were different, I called the pharmacy and was told that sometimes they get medications from different companies therefore they will be different. I believed him. After taking them twice a day for a few days my problems only increased, even to the point of having to pull over on the side of the interstate because I was so impaired. A few days later I was so sick I went to the E.R. but didn't take my meds with me. more days went by and I was retaining so much fluid that I wouldn't walk across the room without being short of breath. I then went to my primary doctor taking my meds with me, the medication they gave me for Lasix was Hydrocodone a controlled narcotic. I am 63 years old with congestive heart failure there mistake could have cost me my life. The manager at the pharmacy laughed and said I bet you were sleeping a lot. There was nothing to laugh about and now it is January and Wal Mart doesn't care to talk to me.

I have been attempting to return a black 500w portable folding electric motorized treadmill running fitness machine. Sales order id [protected]; id [protected] for $174.00. I have called walmart many times who stated that they contacted this best choice products on my behalf. They said that they would contact me within 1 business day. This has not happened. I ordered the on friday, december 16th. Then discovered i was given one. I started to try and return before christmas. This has been frustrating because my many phone calls and emails and small mail of been ignored. This package has not even been opened.

I ordered a Samsung j7 phone and was sent a Samsung j5 so I returned and ordered again.I chatted with Customer Care Service and was told would get a j7 this time but again j5 .

Samsung Galaxy J7 J710M 4G LTE Octa-Core Smartphone with 13MP Camera (Unlocked)

Price: $233.54

Sold by Walmart.com

Returned
This item was returned on Thu, Jan 12 Order #[protected]

Returned items

Samsung Galaxy J7 J710M 4G LTE Octa-Core Smartphone with 13MP Camera (Unlocked)

Price: $233.54

Sold by Walmart.com

Returned
This item was returned on Thu, Jan
then when I chatted with Customer Care Service they told me there listing is for A j5 not j7 ! j5 is smaller cheaper phone I tried to tell person and I told her she was wrong and she cut chat off?!

This is a scam. It should be considered false advertisement. I spent over three hours filling out forms and answering the same questions. All the while it telling me that there is only one more question and I can claim my free $1000 gift card as soon as I finish. I mean it says no purchase or obligations nessacary. The gift is already yours just fill out these few questionnaire and we will tell you were to go claim ur prize. I feel like i should get the prize just for the aggravation.

I went to go rent a movie and turns out that it wasn't the movie I wanted or even chose and the one I received is currently not out for redbox rental so I would like a refund or some red box credit please. Y'all should really check every movie after a costumer drops them off for this reason. I really wanted to enjoy the movie but instead I get another different one that's not even out for red box rental

Incompetency and rudeness!

Twice we have received the wrong medicine. Almost every visit we get less than all our medicine — we ask them to look for more — they say, "that's all."

Just like this time, january 2, 2017. When my I went back to the store on this day to get the rest of our medicine (That was ready to be picked up on december 31, but they said there were no more there), I spoke to the pharmacist about it. He said, as they always do, "I don't know why they didn't give it to you." that gets so old. I offered my take on why they didn't give it to me. I told him they were too lazy to actually walk over 2 steps and look. Michael said oh no! That's not why. I said, "well I disagree." michael told me maybe I should go home. Michael is the manager. That is how much good it does to complain — and we are not complainers. Otherwise we would have sued when we received the wrong medicine — twice.

My wife did write a complaint last december and got a response from someone who cared. This time she wrote a complaint to wal-mart's consumer feedback and received absolutely no response! They don't care. (If it were you — you might use all caps too)

Just on the slightest chance that someone cares — I will take all our business to kroger unless michael, the manager of walmart pharmacy in starkville, ms, personally apologizes to me. That is all I want. That was uncalled for on his part. He owes me that. He had to call last time, but he did not apologize. He only said he wished he had been there. Why? So he could tell my wife she should go home?

Larry gregg
[protected]
[protected]@bellsouth.net

As soon it was available to purchase online I submitted for the 55" Philips advertised for $298. I got the confirmation that I would get it in 5-10 days delivered to the store and that I would be charged when it was shipped.

It is now Jan 2nd and still no TV. Not to worry because they charge me back on Dec 5th and created a label (3 agents couldn't find it until I mentioned a lawsuit). When I called I was told that a few stories. 1. My order was cancelled. 2. I was charged because it's on the way. 3. It's at the store. 4. It will be to the store within a few days. I waited. A week later I stopped at the store where I thought it would be and it wasn't there. They told me it was showing at a store up the road. I called there first and was told at first that they don't get TV's. It wasn't until a manager got on the phone that I found out they indeed get TV's but mine was there.

I checked the status of my order online and it says cancelled. I asked the manager to check the order and in the Walmart system it shows in transit.

Here I sit with no TV, my money taken and no idea if I will receive my TV. So I called CS again and before you're done with the conversation they are more than willing to return the money. I explained I want the TV not my money back. They tried talking me into taking my money back and going to buy one from the store but they are $398 in the store so that's not going to happen.

The bottom line is, money taken before the shipping, lie after lie whether intentional or not, still no TV in sight AND I have recordings of the agents and the promises.

Your move Walmart.

I took my car for an oil change on christmas eve.. Big mistake they broke my car. I was told they used a power tool on something that required a special hand tool leaving me stranded from then until monday afternoon. We had plans for my grandsons 2nd birthday (Christmas eve) as well as hotel reservations to be near our daughter and grandsons for christmas. We missed out on memories we cant get back. On monday when I went in they did fix my car and gave us 2 movie tickets with popcorn and dinner for 2 plus$100 and told sorry but goodbye! I've called cooperate several times, I have tried to speak with the store manager but he is never there. I even called fox 6! I really didnt think this was the way walmart would want to leave even 1 customer feeling, I see I was wrong.