Walmart review: Online shopping, delivery of groceries. Order never received and charged in full.

My name is Beatriz Estrada and my husband's name is Dante Perez, the order number is [protected], our home and billing address is 600 22nd Street West, Basement, North Vancouver, BC, V7M 2A7

I never received the order, I had to leave for work and it turns out the delivery person dropped the order at the neighbors porch but my neighbor had left already so he didn't notice the box with merchandise until he came back that afternoon and had no clue why it was there.. so when I went out knocking doors he realized there was a box with merchandise there but it had been sitting outside since 8am and it was almost 7pm already..

I lost whatever needed refrigeration and recovered the dried items but just because I went out knocking doors to look for the order, I confirm, I never received it at home

Items lost: Milk, Orange Juice, Eggs, Tapioca pudding, fresh basil..I recovered the rest, I have not received any follow up or willingness to resolve this from part of Walmart, just evasives and absurds requests like having my husband call them instead of me when I´m the account holder and the person who orders every single item from their store, am I being discriminated for being a woman?