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Walmart review: Tire service

J
Author of the review
8:57 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

My Buick Verano 2016 got "Tire Pressure Indicator as Service Tire Monitor system". I drove car to Windsor Heights Walmart asked for service on December 05, 2023. They replaced 3 new valves as they said all were bad with the cost of $107.65. I was advised drive around for system reset automatically.

I believed of what Eddie (Auto Care Manager) said but did not reset at all. I brought my car back store on December 13, 2023, but received an aggressive attitude from Eddie due to not thing wrong with it. As a customer paid for tire service, the problem (tier service monitor) still on dashboard that I think I need Walmart to find out the problem, but Eddie did not do it by overacted his voice over me.

Today, December 15th, I was on Highway from Ames to Des Moines and got flat tire that made me almost got a traffic accident from broken valve.

I changed spare tire then got back to store and met Eddie right there and once again he did not admit his fault by blaming me did not respect him and told me I hit something broke the valve, and my tires worn out (actually I got it in July 2023)

Claimed loss: $107.65

Desired outcome: Get the work done

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