Mark VanDamme
430 Edgewater Av
Syracuse In.
46567
I am disabled man that has to wear prescription sun glasses do to an eye problem related to liver failure.
I purchased a pair of Oakley Prescription glasses in Feb. 2023.I paid for all the extra protection on the glasses. Soon after purchase I noticed the center of the glasses becoming foggy I took them to Walmart in Goshen Indiana to let them know my dissatisfaction. The bottom of the glasses were good to see through but the middle was cloudy. The solution was to clean them so the store did. No help.
Being disappointed with my purchase I bought a pair of Panama Jacks for $15 . They work great.!
Today October 19 while cleaning for fall I came across my expensive Walmart Oakley glasses and was going to throw them away in disgust but instead decided to go back to Walmart Goshen to see again what could be done.
They looked at the glasses said yep they’re cloudy but it all your fault. I’m like what I haven’t been able to wear these becof the issue.I explained the middle of the glasses were cloudy but the top and bottom were clear so in my mind we have a glass issue. I was then scolded on the scratches on the glasses( you can not see a scratch till they magnified the lens!) I and another lady still could not see anything but the fog.
I can’t use these glasses. I asked to have them sent in for defects. I was told no! So here I am with a pair of glasses that will be thrown away.
Is this a normal practice of Walmart. I send you the glasses on my dime for you to inspect then you can toss them.!
Thanks for standing behind the Seniors in your community.
I’m sure I’ll never hear a word and that’s sad, but I will make my voice be heard!
Sincerely Mark G. VanDamme
430 Edgewater Av.
Syracuse Indiana
46567
Desired outcome: Hopefully something better then “tuff luck”