Menu
Login
Why has this Walmart stopped carrying so many items? It being the biggest retail here in Mountain Home, Idaho it makes absolutely no since to me. We as well as other people we know have completely quit shopping there, getting out prescriptions there, as the convenience is simply not there, and the prices are unreal. Paul's on a whole is more convenient for us unless we make a trip to Boise. Come on Mike you need to speak up for us on this Walmart or it will go down the drain like it's squiggle did. Having worked for Walmart when it first opened in New Mexico we have come a long way baby but keep it simple and what the people want. Idaho is a wonderful place but it's Walmart in Mountain Home sucks!
The complaint has been investigated and resolved to the customer’s satisfaction.
I just read all that and couldn't make much sense at all. Something about Walmart not carrying certain items anymore and thats about all I understood...
I can't find many things at my local wal-mart store as their products and selections contnue to dwindle. Very aggregating!
It's happening here too (Georgia).
What I have noticed is that when the price on a National Brand product becomes equal to or less than the Generic / Store Brand, then Walmart removes the National Brand from the shelf. I have seen this mostly in the grocery section. For example: We used to have a wide selection of about 8 different brands of canned peas, so the prices were a good spread - low-to-high. Now, we have 3 brands + 1 Store Brand - no real selection remaining.
I have also noticed that Walmart misleads consumers with it's "Rollback" pricing notices.
For example: The loaf of French Bread has a sign stating the price Was $1.50, and is Now $1.24. However, in the past 1+ year, the same bread was only $1.00 - it has not been $1.50 (in at least 1 year). I have seen this on so many products!
Now, I keep a spiral notebook with my grocery list each week. I write down the current price, and when I think it has changed, I simply review the previous weeks' list to see what it was - and I catch too many times where the prices have actually increased, sometimes a lot. (While at Kroger and Publix, the prices have remained the same, so it's not a manufacturing increase.)
Well unfortunately they try to carry what home office thinks is the most frequently bought items in that town or region. If the item is not popular than they will take it off the shelf. Also if the item is made more modern or newer and they believe it will sell better than they will take the old product off the shelf. They also are trying to make a profit so they tend to carry more items that they can sell at a higher profit. However to be a little more helpful, if you happen to have one of the items that you want and that your store near you does not carry I would encourage you to bring it in. Maybe the department manager/Merchandise Supervisor can bring it to their UPC associate and see if it can be a local item that your store can carry. Also that associate can e-mail their department and get an answer from home office if they can put it on their modular.
Deleted items are a huge source of cutomer dissatisfaction. Our local Walmart got rid of maternity clothing all together, for one. Also, it's not always reasonable what they delete. There is a deli item called buffalo ranch chicken wings. They were constantly selling out of them as they are very popular. (my personal favorite as well). Recently, the deli associates had started making them again but were forced to stop because it wasn't allowed...even though they were selling like crazy.
In response to mrs penguin, she is exactly right. I live in North Carolina and our local Walmart been doing this for a year or more. They have done this to so many items i like that was always sold out and they couldn't keep the items in stock. TO me that means that these items are very popular and selling more than they predicted and they cant keep in stock. What they do is they quit selling those items, which led me to believe that they would rather replace those items with something easier to keep in stock. I know for a fact that empty shelves look very bad for them. So they choose to keep their shelves full of lesser and slower selling items than having empty shelves all the time. For example, Cafe Escapes Vanilla is my favorite. They could hardly ever keep them in stock and then when they reorder, they would order only 5 boxes. They would sell out immediately and the shelf would stay empty for up to a month and a half and then they would order just 5 more and the cycle goes on. I asked what the deal was an they gave me some explanation that made no sense. They dont have trouble keeping any other flavor of Cafe Escapes in stock and they still sell everyone of those. This same thing has happened to many other items and about 12 of my family and friends say the same thing happens with their favorite items that are hard for them to keep stocked. Some of the other items i liked that this happened to are, granola bars, frozen meals, yogurt, certain kind of cookies from the deli, face cloths my wife used, shampoo and conditioner and many more. This has frustrated me to the point of when i see walmarts commercial about bring ur other grocery receipt and see how much money walmart can save u because of prices and them being YOUR ONE STOP GROCERY STORE, i feel like putting my foot through the TV. No one can save money because they arent going to have 25% to 50% of the name brand items u want. Walmart is becoming a joke. They not only do that, they dont open enough registers to where u wait longer in line than the time it took to shop and its all about their #1 priority…money. Right, they say the customer is #1, yet they stop selling what customers want and then make them stand in rediculously long lines.
Walmart sucks but so do all the other stores here in North Carolina