Wells Fargo review: customer service/terms 92

Where to start with Wells Fargo. I first financed a car with WF in 2017. I was never late and never had a problem until I lost my job. The day I lost my job, I called WF to inform them to update my employer information, big mistake keeping them informed. This is when the phone calls started; before I was ever late, I started getting phone calls both at home and on my cell phone from WF asking if I had found a job. I told them my payments are current and I still maintain full coverage insurance so there is no need to call me daily. There is nowhere on my contract that says I must maintain a fulltime job in order to keep the SUV! One month after I lost my job, I switched my insurance from AAA to State Farm, still maintaing full coverage. I called WF, had both insurance companies fax all the needed documents to WF. Everything should be fine. In December 2017, I get a phone call from WF saying that I am 45 days past due on my car payment and they have the right to repo my car at any time...WHAT? I asked the girl to tell me my last payments, which didn't match up to what my records said. I then asked her to tell me in detail where every dollar is going (as far as interest, etc.). Then I find out I have been charged over $800.00 for there minimum coverage Balboa auto insurance. I told her I that I have insurance, and once again had to call my past & current insurance companies and have them fax coverage dates to WF. I get a cancellation letter for the WF insurance in January, but then I'm charged $120.00 at the end of January for insurance. Thus again, making my payments fall behind. Now I'm told on top of the $17.00 each month they say I'm late, there is also a "MISC" $117.00 late charge. I asked what this was for and no one could explain it to me. One person said it was the balance from last month, another said it was late charges and the last said it was insurance. In the end, I am still waiting to be creditied the full amount of the insurance, plus the $117.00 and the other late charges. All together I faxed my insurance information about 4 or 5 times... The company is so incompetent that I wouldn't be shocked to get a phone call in the next hour with a rep asking me why I don't have insurance. This is by far the WORST company I have ever dealt with.

I also have been harrassed by Wells Fargo Auto Finance with multiple calls in one day stateing befor the "grace period" had ended. My husband and I had both lost our jobs and when we tried to contact this company to try to make some kind of arrangements we were told we just to find a way to pay. The web site is the worst I have ever dealt with. I have tried to make payments online to avoid the addidtional fees and i can never get the site to accept my user name or password. When I contact the site help desk I am treated Like I am a complete idiot. I would do anything to get away from this company, but because of our job situation it isn't possible.

After 19 payments and 19 months of this companies nonsense I am joining the legions of hard working folks and filing a complaint here about Wells Fargo Auto Finace. I read all over this site the horrible collection tactics this company resorts to and the self righteous employees of Wells Fargo and collectors who say "well if you weren't late" in response to the HUNDREDS of complaints against this company. For you self righteous collectors I submit that In 19 payments time, I have NEVER been more than 5 days late on my car loan. Not only have I never been late I pay my loan in advance of the amount due. Each month I send an extra 30-50.00 dollars, in a responsible effort to pay this loan off early.

Just today I was "complimented" in letter format by Wells Fargo for being such a responsible customer. Of Course the Thank you Letter is an effort to lock me into another loan with them. They must be smoking crack if they think I will ever take another dollar they offer. In the same day they want to thank me and give me more "CASH NOW CALL TODAY", Wells Fargo Auto Finance started its habitual monthly harassment because my payment was due 4 days ago. They start phoning at 8:00 am in the morning and their last call was just moments ago at 8:30 pm. No less than 6 times today they've called and I pick up the phone and I hang up the phone. Next time I will blow a whistle in their ear.

I urge anyone who is considering doing business with this company to pursue an alternative loan source. This company is the most over-zealous, unscrupulous and without normal morals of late and past due I have ever seen. RUN AWAY and before you RUN and tell them to shove their money where the sun doesn't shine, make sure you tell them how horrible their reputation is. I tell them just that at every opportunity. I know the moment I can get rid of this car, loan, and this company it will be the best moment of my life.

If you didn't know, http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf will explain to you your rights as a consumer and your legal right to fair debt collection. Wells Fargo Auto Finance is in CLEAR violation of many of these rulings in the fair collection of debt. In my own personal case, they violate this ruling: Causing a telephone to ring or engaging any person
in telephone conversation repeatedly or continuously
with intent to annoy, abuse, or harass any person at the
called number.

Learn your rights and hopefully hard working consumers can stop this company in their tracks.

they repossessed a vehicle that we had financed through them back in september or october of last year. evidently it was auctioned and supposedly we "owe" them money because they keep calling. they have yet to send written documentation of the amount owed. I will not give financial information over the phone or make any payment/settlement arrangements over the phone. Until I receive written documentation of the amount owed and a address where I can send payments to, I'm considering this a scam.

I have been trying to register my auto in Virginia and it has taken Wells Fargo over 6 months to send the certificate and necessary documentation to the Virginia DMV.

This is a standard procedure - you have a lien on your car, but you can still register your car, right? Not if it's with Well's Fargo.

Everytime I've called I've had to re-tell my story to a "new" customer service rep who has no idea what has happened with my account. Several times I actually had someone hang up on me! When I finally got the names of two service reps - and used them - I was told by the customer service rep on the line that they didn't know who these people were. BTW - these two people were the only two people that were actually helpful.

Wells Fargo has a customer "call center" - so there is no one-on-one relationship with any of the customer service reps. Which would be fine if there was any continuity, but since there isn't...you have to ask, what's the point?

I'm looking forward to not having a relationship with this company - and I'll never do business with them again.

So it's taken me six months to register my car.

Know your facts they can not harrass you or make treats of repossesion. i also have a car financed with this crap company and I have payed 25 payments I need to change the due date and they will not cause my payday has change I also get harrassing calls and they told my 15 year old daughther she was a child of a none paying loser and she is a going to be a loser to for lying for me. I was taking my young son with cancer to the hospital and that is what she told them. That was today I will be letting the car go back I WILL NOT PAY ANOTHER payment to those A**holes and I really do not care anymore who are they to treat people who do pay that way. If they treat me this way I bet they treat others worse. WE ALL NEED TO QUIT PAYING SO THEY WILL GO UNDER.. LOL I WOULD LOVE TO SEE THOSE PEOPLE JOBLESS. I never get late charges my payment is due on the 25 I get payed on the 1st always pay on the first.

have a car loan with WF and owe 3063 and some change. When I got the loan I was making double what I do now and making my payments were easy. Over the last two years, I fell on hard times (haven't we all) and called the company to ask for help and to see what my options are/were. I was told I could put in an offer to settle below what I owed if I could prove I wasn't making what I was when I originally purchased the car. I gave them an offer and they accepted. I was told that I would have the paperwork faxed to me and that I was the proud owner of my car!

The next day (original call was a Tuesday), I got a call from a different person saying I still owed 900 bucks and that my car was in repo. When I told them I had spoken with Angel (he was anything but)and that we were settling the account, I was sent to a manager and told that Angel, didn't have that authority and that basically for 2 days I was lied to. When I lost my cool and reiterated my entire 2 day ordeal, I was told in no certain terms too bad, so sad. For two weeks they called me 12-15 times a day, and actually called my job and demanded that I speak with them, because I had stopped answering my home phone. When I told them I could get fired for getting personal calls they told me "well, we'd stop bugging you if you would pay us." I understand they are in business to make money but to be degraded and belittled is very upsetting and to be sent to repo for no good reason, seems a bit extreme.

I purchased an aout in 2017 and wells fargo is my finance company. I have been with them now for 3 years on a 6 year loan, I lost my job in april of this year2009. So I called them and asked them what the could do to help me. Nothing, zilch, nata. We are sorry sir there is nothing we can do for you, and oh buy the way when r u going to make your april payment its 3 days past due. So iv'e been making my payments out of my savings but now im out. Iv'e called them countless times to see if they could lower the intrest rate from 15% to 8, 9, or 10. Just to help and they said no. Nothing they can do. So I said look put me on the phone with someone who has some common sense because if you dont help me you will get this car back that I owe 25, 000 on so use your brain here. They said we r sorry sir there is nothing we can do, have a good day. Does anyone know if there is a program from the gov. To make finance companys lower intrest on loans? Thanks for your help. And oh yes I will never finance anything thru wells fargo again as long as I live. When your payment is 3 days past due they start calling 5 to 6 times a day every day, even on sundays and holidays, wanting you to set up a check by phone. I hate wells fargo!

its most likley not a scam sometimes if they sell the car at auction and the full loan amount is not taken care of sometimes they will still hold you responsilbe for the balance that is left over just like in forclosures and stuff like that.

I AM LOSING MY JOB OCT./31 AND I TRIED TO GET THEM TO LOWER MY PAYMENTS AND THEY WOULD NOT EVEN TRY TO WORK WITH ME. BRENDA JACKSON

I am been paying on my car for 2 1/2 years and still owe the same amount. I get calls 7-8 times a day. I told them 1 year ago not to call me at work because they called me 7 times in one day and I am not to get personal phone calls. That lasted about a month and then they started again. I lost my documentation or I would have filed with the attorney general. I was told the number would be erased and now here I am again getting calls at 7am till 9pm 7-10 times a day and started receiving calls at work and the message that was left with my receptionist was "it is in my best interest to call". I am behind and doing the best I can and have every intention of getting caught up but they wouldn't even accept smaller payments.
Earlier this year I had made the payments promised and was woke up 2 weeks later by a very rude and intimidating repro man who didn't care about my receipts I had found out through him the order was placed a week after my payment was made and they had received my confirmation through Money Gram. I did not sleep the rest of the night and called until they opened and they apologized and said the car would be back within the hour. It was several hours later.
I am just so tired of all the harrassing phone calls and being threatened constantly to have it repossed.

thats why people shouldn't take loans out for autos they cant afford

I experienced the same issue with them when I purchased my 2017 Nissan Xterra. I initially signed the paper work for 12% interest rate because I had a bankruptcy that I had filed during my divorce, I found that acceptable, knowing that a higher interest rate would be the result of the bankruptcy.

Low and behold once I received the payment book, my interest is 20.99% interest and they had financed the truck at 120% of it's value and no one will re-finance the truck at a lower interest rate and now that I have one year to pay off the truck, they have come back and said they didn't receive payment from May it is now August. Needless to say now they are threatening to repossess the truck for which I still owe $12, 000, which is the original purchase price. So, they call daily while I am pulling paper work out of every place possible to show that the payment was made.

When is the banking commission going to look into these shysters?

Since the early out return of my leased vehicle through Wells Fargo, I have been receiving daily calls (up to 4 times a day) from Wells Fargo Auto Finance saying I owed them $1700.00 for damages to my vehicle. I returned the vehicle in almost pristine conditions, but was foolish not to take pictures or have them sign-off on no damage to teh vehicle.

I have asked them to send me pictures of the vehicle and the rude and obnoxious representative told me it is not possible to do this. I told them on numerous occasions to show me proff of the damage (with proof of VIN number) and I will determine if I caused the damage. They refused me this option, therefore they told me they would continue to call until I paid the amount. I told them to please do so and I will not answer, nor return their calls. They can call everyday if they like, i will not answer.

My point is, I got a cease and desist order against them and they were rude enough to tell my lawyer that he does not have the "right" to order this against them and said that this will not stop them from calling. They are the most rude people I have ever dealt with and have since closed my Wachovia Bank account because they are owned by Wells Fargo.

If you are applying for a loan, please make sure the financing is not through Wells Fargo. It will be a horrible experience.

I understand exactly where you are coming from . I'm going through the same thing right now with them and I'm at my wits end. Mostly with how rude they are.

I moved to a new state 18 months ago. Shortly after moving I made every attempt to get the documentation this state requires to register my vehicle. It turns out that in this state they require the title in order to register a vehicle, and without the title it cannot be done. It came as no surprise to me when Wells Fargo refused to provide the local state agency with the proper documentation. I even had the paperwork requested by the local courthouse. Wells Fargo demands that they do not have to provide the title until the loan is paid off. Since I don’t have the money to pay off the loan I am unable to register my vehicle in this state. It is sad that 18 months later it hasn’t been resolved.

At this point I have given up. If they won’t provide the paperwork to the state when asked I do not believe that I stand even a chance to gaining it. The local state office says they have never had a company be so unreasonable about dealing with state law. Interesting how they don’t care if I have to break the law so they can keep their stupid title. My experience with Wells Fargo has been subpar at best. I will never do business with them again.
I would recommend that anyone considering loaning with them be cautious. If you plan on moving or might move out of state don’t do it. If you cannot bring your payment in person to a local branch, don’t do it. If you might be even 1 day late EVER, don’t do it. And NEVER NEVER NEVER give them your work phone number. When the bank teller messes up your payment (and I promise you they will) they will call you at work relentlessly until they are able to realize that they are to dumb to look at their computer screen and see that – oh yes the payment is there it just got logged as a principal payment instead of a regular payment. Seriously these people do not realize how to read. I had to get a mediator involved to solve that clerical error. For I am the customer and I MUST be wrong.

Wells Fargo Auto Finance, aka ACS Inc Wells Fargo Auto Finance, is a collection agency located in Aberdeen, SD.

I do not have an account with Wells Fargo, and never have. But someone who used to have the same cell phone number as I have now and have had for 2 years apparently does/did have an account with them. The same individual has called and harassed myself and my wife, lying to me and her, every day for the past 3 weeks. Every day we tell him that the individual he is looking for is not at this number and has not been for some time, but he continues to tell my wife that have I said one thing and me that my wife said something else. I have asked him for his name and badge number but gives us different names and refuses to give his badge/ID number. I have called the number back and requested to speak/complain to a mananger, but since I do not have an account number and I am no about to give them my SSN they say that I cannot file a complaint and will not let me speak to a supervisor. I have filed a complaint with the better business bureau and am in the process of filing one with American Scammers, not to mention that I am a retired service-member. I just wanted to warn someone that this is not a good company to do business with and they WILL unnecessarily harass you!

The local Wells Fargo office in Conway, SC cold called me asking me if i wanted to refinance my auto loan. I set up the appointment and put my 18 month old daughter in day care for the morning so that I could give the representative my full attention. The office was 30 minutes away from my house. The appointment was set for 11:00 am. At 10:45 I recieved a call from the office notifying me that I was not elligle for refinance. I am now out $50 for day care and 2 hours of my time. The worst part is that the underwriters would not accept the application because I had put too many miles on the truck ( I am a carpenter who often travels 50 miles or more one way to get to a job site). I have perfect credit and money to spare, as well as being the perfect customer for over 3 years.

WELLS FARGO AUTO FINANCE IS A JOKE...If you are looking to finance your auto loan...DONT CHOOSE WELLS FARGO...They don't care about how good of a customer you are...and they don't care about how valuable your time and money is...TAKE YOUR BUSINESS ELSEWHERE

I made the mistake of co-signing an auto loan for a friend who needed a car to drive to her new job 50 miles away. Later she lost her job and was not able to make the payments for a few months while looking for a new job. I did not know of this until the phone calls started. At first I answered them and contacted the girl about catching up. I made a couple of payments for her and so did her parents who have very little income. My wife and I now live on social security and are making mortgage payments. The girl I was helping got two part time jobs and tried to set up a payment schedule with them. But when you talk to them all the do is scream at you and demand full payment. The phone calls start at 8:00 A.M. and continue every half hour to two hours until 9:00P.M. every day. One time my daughter had an emergency and was at the hospital and called me. I answered a call on the second line which was from some woman from Wells Fargo. I told her I could not talk to her right now and she screamed at me that she was more important than my daughter and I should hang up on her! After that I stopped answering any of their calls. It did not matter if any payments or arrangements were made because they would keep calling and claiming that we had not talked to anyone. They went as far as calling us liars. I would not reccomend anyone to finance with this company at any time.

After reading the terrible experiences that the customers, as well as myself, dealing with or has dealth with involving Wells Fargo Auto, I wish that attorney or government rep would come forward and handle the needs of the customers. The customers can't battle with Wells Fargo Auto alone and apparently Wells Fargo Auto is overiding the customers insurance companies, and doing whatever they wish to do. So if there are any attorneys or government reps out there and reading or have read some of these complaints against Wells Fargo Auto, would please provide your contact information or contact the ones that have left their email address. Thank You

Awful. Refused to reimburse me for an overdraft fee created when they charged me for an automatic payment after I paid off my loan because I didn't stop the automatic payments. Spoke with a 'manager' who was more than happy to loose a customer for life.

Then, they salted my wounds by telling me that they mailed me my vehicle title but it never showed up. I had to pay $25 to the state of MA for a dupe.

Your a idiot, look at how auto loans work, all these people in the country want their interest lowered and want everything for nothing, the ONLY way to get interest lowered on a auto loan is through a re finance, wells fargo or any bank cannot just decide to lower it one day, YOU signed the loan, YOU agreed to the interest, maybe you should look up what is legal before you start talking, large companies dont care if you threaten to turn in your vehicle, they will sell it at auction and YOU owe the remaining balance, if you dont pay it, they garnish your wages!

get educated people

how do you know they are a bad company to deal with if you have never done business with them? cry me a river

The same exact thing happened to me. And I feel that everytime I want to speak to a supervisor, there just doesn't seem to be one available at that moment. They have the rudest people ever to work in a company that is so big. The phone calls are relentless and I have asked repeatedly for the last 8 months not to call me at work, and they still continue to call me there. I told them that I work with kids and I cannot be on the phone fighting with a car company because I will get fired and then how will I pay for the payments then? and I was then told that it wouldn't make a difference because I don't make my payments as it is, which is bull. They failed to tell me that I was paying 90.00 dollars a month for their insurance because I didn't have any, which is also bs. I always had insurance through another agency and it never got cancelled, but they claimed (after having the car for a year) that they had no proof of insurance and they were charging me that extra money, which then made my car payments late by months! I too had to fax my insurance papers mutlitple times for them to realize that I actually was covered. And no one there can ever get their story right. One person will tell me that I owe 2 months, and another will tell me that I am all caught up. When you try to tell them that, they laugh at you and talk to you like you are an idiot. I have hung up on them on more than one occasion. I was even being threatned at work that they were going to repo my car because she didn't have proof that I made payments. Boy did she feel like the biggest jerk when I prooved to her that I did. That was the day I was called at work 3 times in a row by them. Worst company ever. Kind of want them to just repo the car so I can get them out of my hair.

Wells Fargo has customer service/collection reps/team members who are obnoxius, rude and down right mean! In order to get a job there, it's my belief that one must be the biggest LOOSER around who can't get a job anywhere else. They are all trained to scream at customers and be demanding and discourteous, regardless of the situation. They act as if they are God's gift to the financial universe. Their favorite word is "let me help you." Hark, get a grip! I rue the day that I ever did business with them and by the way, I would never bank at Wachovia, and would highly recommend that anyone re-consider ever doing business with them or any of their affiliates.

Irish, who are you talking to? What vehicle and what damage?

We have received calls at home for 6 months or longer for a person that we have never heard of. We have told Wells Fargo numerous times that we don't know the person they are calling for. I tell them I am going to contact the Attorney Generals Office and they won't call for a week... and then... they call again. Harrassing is right! They are horrible and I have never done business with them!

I have had my auto financed with Wachovia for about three years. I was always on time with my payment until my husband lost his job last year. I have to say Wachovia was always willing to work with me, and respectful, until they were sold out to Wells Fargo. I never asked to do business with Wells fargo. After all of the horrible things I heard about their financing practices I would have never agreed to the loan if I knew I would eventually be doing business with WF.

In the last several months I have been constantly harassed by this company. They have called me constantly (during my work hours) they have called my friends, neighbors, and family. Each time they are rude and condescending. There is one gentleman who I did talk to who was very nice and helpful, I believe he was previously at Wachovia.
After being verbally abused this last time, I informed the customer service rep. that I was recording our conversation; she immediately told me she did not authorize me to record the call, that it was illegal to do so and then she hung up on me. Is this correct? When you call to talk to a rep, there is an automated recording that states “this call may be recorded for quality purposes”. Does that not give the customer the right to record the same conversation? Gee, maybe WF dealer services doesn’t want consumers to have proof of their horrendous “customer service skills.” I say we take a stand and start recording these calls and turn them in to a major news network. Maybe then something will change. There is a way to be stern with customers without being rude, insulting, and disrespectful. I work at a medical office for 13 doctors, we have patients who are delinquent on payments and sent to collections. If I ever treated any of them with the same discourtesy I was treated with I would have been fired a long time ago!

I agreer immensly they are arrogant I am disabled with a stroke and they said Ihad no buisness buying a car with my income . Hopefully we will see them go under the way they treat people . Their day is coming . They couls care less about you or any of us they dont even try to work with you .

i agree there all messed up and confused down there if they take your car claim a bankruptcy then theyll be without not you

screw wells fargo theyll mean thgen theyll get what they deseve yhe lord says reverges is mine

I paid my final car payment to pay my car off in December BEFORE the due date. Since then they have been calling me and trying to repossess the car saying I owe Interest. I have explained to them over and over I paid all my payments (granted some were late) and paid it off prior to the final payment due date and since the interest is built into the payments I do NOT owe interest. They will not stop. They won't send my title. They tell me I owe no late fees or collection fees, just interest. I have talked to attorneys and looked at the contract and there is no way I owe them any interest. I am going to have to pay an attorney to sue them in order to get my title on my car and get them off my back. This is RIDICULOUS

I use NAtionwide Insurance for my auto insurance. Back in Feb 2017 I received a letter from wells fargo saying my auto insurance for the vehile I financed thru them, was cancelled, and that if I did not provide proof of insurance, they would purchase insurance and add it too my car payment. I was never late on my insurance. I thought It was a mistake on their part, called and straighten it out. Had Nationwide send over a copy of the insurance. Then in July of 2017 the same thing happened, they blamed my insurance company for not sending them proof - I again straightened it out. Now, on Oct 8, 2017 I received another saying the same thing. WELLS FARGO SUCKS! THEY CAN'T get it right! I provided them with proof back in july of 6 months worth of insurance, yet 3 months later now, they are saying they are going to add insurance premiums to my car payment if I don;t get insurance. I HAVE INSURANCE, I HAVE HAD IT THE ENTIRE TIME.

Same thing Happenign To my Wife. She had insurance on it 1 day before buy at car lot. Sent them info and dealer.And had geico send it over 2-3 times now. Yet they still send another letter.Each time say lien name inst right. Yet i asked them for exact name had geico send over. Still a letter. These are obvious scam people.Looking to charge unsuspecting people.Ive foudn complaint after complaint on them.IF i knew before i got car i never used them.Ive been severley sick for past 9 months . ONly got car travel to doctors as my illness isnt being found.Yet they contiune to aggravate cause pain and worry.And call after call dont help. Never use this company Avoid it. And if i can refinance with another company i will. Very sad they are allowed to do this and makes me sick amount greed .We make all payments never missed.
Contact me on eastendassassin.com if needed.

I lost my job a year ago, I was never late on my car payments now I am having problems making the full amount on my payments every time I ask for some advice I am getting the run around. Sept, 2017 I put $200.00 down on my car payment, I did not see the amount was not taking off for my payment. I need my car for looking for jobs can you please have some that will take the time and see if we can make arrangement I do not have enough money to put tires on my car.In october I will send some money for my payment. Thank you for listening. October 17, 2017.

I have similar issues, very similar including a repo last week after 4 years of timely payments and being 15 days late - that's right and my credit and that of my co-signer is now destroyed. Once the car is back in my possession, we are paying it off but I'm concerned after reading about lost titles. Regardless, I'd rather file for lost title than have these bottom feeding pig [censor] life ruining jerk-bags to deal with.

OH AND:
For whomever thinks Wachovia is NOT Wells Fargo, you are incorrect. Wachovia is a wholly owned subsidiary of Wells Fargo Bank N.A.

Regardless:
1. Keep this alive. I have a few calls in to legal organizations. Class action is necessary and there are far too many complaints across the board here for one or more of the attorneys I've called to not accept the class pro-bono or for post settlement payment. These idiots have to be stopped.
2. Use what you have and contact the elected officials in your area: Congress signed off on the bail outs to keep these clowns in business so in this time of mid-term elections, use the congressional bozos to put pressure on the WFAF bozo teams. Having worked for a major bank for years, believe me the last thing they want is the government or any agencies crawling up their [censor]
3. Continue to keep Balboa in the mix as Wells Fargo claims no affiliation however, Balboa is strictly part of the Wells Fargo family
4. Play their game to their face - make the payments and on time and please check back here. We have a class now we just need the action of the lawsuit.

Don't ever get a loan from these theives!

I've commented on others' complaints but need to expound a bit on my experience.

I purchased a vehicle in 2017 with a co-signer at 12.5% (sub prime). it's supposed to be almost paid off however, they just reposessed my vehicle after almost 4 years of timely payments, the loan being 13 calendar days late, my car is gone. also, as many other people have posted in their complaints, I have had collateral protection insurance attached on and off over the course of the last 4 years regardless of the fact that I have had full coverge insuance.

I really want people mostly to know that there are class action law suits open and moving full steam ahead for most of these violations. i'm working on ensuring that I am considered in any and all of them. I have posted links below for those of you who have had the unfortunate experience of being completely raped, bullied, ripped off and lied to by these clowns. I am working to get my car back in my possession by playing their game for now but being the fourth largest bank in the nation, completing a multi million dollar purchase of wachovia and being named in many lawsuits for preditory lending, ruining credit scores falsely and other inappropriate and illegal practices, I hope everyone knows there is a way out of your situation.

Get your paperwork in order because these guys are going down and you may be part of the injured class, keep contacting local representatives in congress (it's mid term election season!) and make sure to keep balboa named in your complaints as they are very tightly connected to the wells fargo bank n. a., wells fargo auto finance and wachovia conglomorate!

Please keep posting your experiences! I may be lucky and get my car back, pay it off and they had better hope they have the title as I do have the resources to take them for a long walk off of a short pier!

Yes, something needs to be done about Wells Fargo Auto Finance. My car was just repossed and like the majority of the people I am almost finished with my payments. I have battling with Wells Fargo for the last four years. They are rude, lie, nasty, and a bunch of crooks. I am not behind in my payments and have made payment every months. It is time for people to take a stand and fight for our rights. Not one person at the Corporate Office can tell me anything. They go from one lie to the another. They cannot keep their stories straight. When you catch them in a lie, they get upset and get loud. I have contacted an attroney, , but if anyone knows of an attorney handling cases against Wells Fargo, let me know. I want to be included in every suit. I was scheduled to go out of town for the holiday, but because my car was illegal repossed, my thanksgiving has been ruined.