Whirlpool
Reviews and Complaints

Bought 1/4/18. I had seen this range but was unaware of how dangerous this range is. The 2 power burners are way too hot to be on front of the cooktop. The only burner you can simmer on is at back right, and I know of no cooks who don't have several things that need simmering at same time.

The 2 cast iron grates interlock and are heavy, you cannot clean this cooktop without moving both of them. The grates also are only a cross over the burners, so you cannot safely use a 1 qt pan, as it could tip over to either back or front of stove, burning you badly.

The heat from the power burners when being used, is to intense even on low that the handles get hot enough to burn your fingers, even on the low of the power burners.

Inside the manual which of course you only get and open after you get this stove, it tells you that you need straight sided flat bottomed, which I guess is why we are not seeing all of the squared off pans and skillets for sale?

Any way you look at it, this stove is dangerous to use.

I've had a part break 4 times in 2 years. Part number W10326469N . It's a guide between the two crisper drawers. The part is plastic and has a small flange at the end. The flange breaks off regularly. I purchased the replacement and installed it myself thinking it was my fault. After the 4th break at the exact same place, I think it's a manufacturers defect.

I contacted Whirlpool and got the highly polished standard responses.

I would stay away from Whirlpool appliances. Apparently they don't stand behind their products and definitely don't have a useful quality assurance program.

I have already filed a claim against Lowes in Hickory NC concerning my washing machine. I cannot get anyone to repair it at my convenience. It has been tore up since Dec 25. 2017. I have not been able to wash any clothes. I want a full refund or a new replacement. I have spoken to Whirlpool once and the customer service person did not care whether I got my washing machine repaired or not. Nothing could be done on weekends or during the weekdays from 8-5. I work from 8-5 and I have to to be able to pay my bills, which one of them is for my Whirlpool washing machine & dryer.

Purchased this item at Lowes, Nicholasville KY on 9/16/2016, trans. # [protected]. The microwave has stopped working, will not shut off, inside light stays on, and fan will not work. Checked with Lowes, their warranty is only 30 days and your warranty is one year. I realize that I have had this unit for approx. 15 months, very little use since my son is the only tenant in my rental house. Have had numerous Whirlpool appliances in the past and never had such a short life. I purchased a replacement one this morning at the same Lowes, another Whirlpool. Can anything be done regarding the broken unit?

We bought our appliances brand new from a local reputable dealer. 2 years and of course after the warranty has expired, two of my appliance, the refrigerator and the dishwasher are starting to rust! I was left on hold for over 50 minutes for them to tell me it would cost me $169. to have a service person come out and assess, then any repairs or replacement would be on me! So not only do we have to pay a service tech, we also would have to pay to have doors, etc., replaced! Appliance only last 2 years now? Just long enough for the warranty to expire! Got it! I am so angry! I will never buy a Whirlpool appliance again. The person on the phone was not helpful and also a little rude! Thanks for nothing.

frig went out on nov 20. Called whirlpool and they scheduled a repair man the next day with BPH in Cumberland Md . When bph did not show I called them they said whirlpool had nothing to do with their schedule and that they could not be our for 10 days. Came a day after one promised and said the mother board was bad and they would get one right away. After two weeks I tried to call them but they would not answer. I called whirlpool parts on Dec 22 and ordered the part myself. Told the part was on backorder but we would have it by Jan 3. Called today and was told it would be Jan 29 but that was just a guess. It took 30 minutes to get through. When i complained they switched me to customer service. On hold for 45 minutes. when i explained the problem. I was switched back to parts. another 40 minutes only to be told that I had the water filter department. 45 minutes now and still on hold.

I purchased this cooktop about 12 years ago as soon as it was installed had to have service tech come to my home 5 or 6 times as when I would try to cook the cooktop would cut off for no reason finally after the last visit the cause was cooktop was not getting enough air due to the oven a whripool gold which was a match for the cooktop when place over the oven. Well it wasn't a match like I was told by whripool and the service tech, the oven had to be modified to make the cooktop function right which isn't the way to have to do something that it was supposed to work. Since I've owned the cooktop I've had to replace the glass 4 times including the order I just placed today I've spent enough in glass to purchase a new cooktop spent another 352.00 for another glass today I sure hope it's something you can do to compensate me for some of the glass the cooktop works great when it works but when it don't it's no good. I know it's been a lot of years since I purchased the cooktop I'm not a person to complain or nothing like that but 4 glasses in the amount of time I've owned it is a lot I would appreciate whatever you can do for me I hope you understand the frustration I have with this issue.Thank You Timothy Moore

I had placed order for 3 whirlpool appliances on 11/21/2017 (Order # [protected]). Initial delivery date i got for this order was 12/11/2017. Based on this date i schedule my moving date to my new home on 12/10/2017. To my surprise, Whirlpool rescheduled my order delivery (on friday evening 12/08) to 12/18/2017. On 12/15 then postponed that date to 12/20, then postponed that date to 12/27 & now again postponed it to 01/03/2018. Now i am living in my new home without these appliance for almost 2 weeks & still will have to manage another 2 weeks (that too if they deliver appliances on 01/03). Now i am loosing my patience. I know that delivery of the product is based on availability, but there has to be a time limit for this. Products cant be unavailable for infinite time and if Whilpool knows that they cant deliver that product for next 1 month (due to holidays etc) then they should not make those products available for ordering. Now i am stuck with this order as i lost all others deals on the products available during holidays.
Customer agent give me "dont care" attitude when i called them. They said i signed agreement that delivery is base on availability & they cant do anything about it. One agent said that, you can cancel your order. is this how Whirlpool treat their customers?
I hope Whirlpool will resolve this issue & deliver my appliances ASAP.

We purchased all new kitchenaid products when our kitchen was remodeled at a cost of $8, 000 in 2014. The refrigerator experienced a problem during the first month and had to be repaired. The glass on the cooktop had to be replaced in three months because there was a manufacturing defect. Now the circuit board in our microwave failed . We just had to purchase a new microwave at a cost of $540. Whirlpool said they don't provide repair parts because microwaves are consider throwaways after the first year . Whirlpool's customer services hung up 3 times when they gave us a scheduled call back. They referred us to the parts department and they only stock the glass tray inside the microwave. There is a standard 1 year warranty on their products. KitchenAid was considered a high end product in the past and they charged for their products accordingly. Now they are still charging premium prices and the products have obviously gone downhill. They should inform customers that their microwaves can not be repaired. Potential customers should consider these issues before making a purchase.

Been having a rough time with whirlpool products. First with a stove a while back now a refrigerator. Doors don't line up right since day one. Ice maker leaks and have to chisel out blocks of ice every couple days. Had repair man come out under warranty said was fine but never was. Kinda gave up but its not ok. Just 3 people use this fridge no children and we take care of are stuff. Just over a year old this is what 1, 000+ dollars buys you these days. Unacceptable...

Didn't realize whirlpool made such junk, didn't think I had to look at reviews before buying a Michigan made product but I was clearly wrong!
Cabrio top load washer just out of warranty and bearing already went out. After reading several review on several different boards it looks like my best bet is to take the set to the junk yard and cut my losses. ABSOLUTELY DISAPPOINTED AND YOU SHOULD AS WELL FOR DEFRADING THE CONSUMERS OUT OF THE HARD EARNED MONEY!

We had purchased whirlpool semi automatic washing machine in 29 November 2015. And at the time of purchase, the dealer said that the agent of whirlpool will come to Ur house for giving demo. But even after 2 years nobody came. We don't know how to clean machine internally, in its rod too much dirt has. And at the time of purchase we had extended the warranty period from bajaj allianz.
Name:-Pankaj Kumar
Phone:-[protected]
Email:[protected]@gmail.com
Address:-25-A gali no.8 Pratap Nagar Mayur Vihar Ph-1
We want its cleaning demo.
So plz provide us this.

After reading consumer reports, we purchased a Whirpool Duet washer and dryer from the Sears outlet 6/17. We also purchased an extended warranty on the items. On three separate occasions, we have gotten multiple error codes on the washer (E01 and F03) with the alarm setting continuously beeping and are unable to open the door until the service tech arrives (4-5 days out). The issue on going and is still not resolved (again, this is the 3rd time). The dryer only works on one setting. Customer service is unhelpful and will only place a service call (they are not forth coming with serial numbers and service call history even though they have the information in the customer file). When we asked how to open the washer door, so that the clothes don't mildew, we were told to turn off the breakers. They will not replace the units, even though they are clearly defective, and despite multiple requests to do so. Do not buy these products! They are a waste of time and money. Customer service will send a tech out but you will pay and the issue will not be resolved. Consumer Reports should review their stance on this company.

I recently purchased your gas range sliding RONA and I need the slide in range trim kit RONA sent me to Home Depot because it would take seven weeks to come in so it ends up costing me $163.85 plus tax. Now they're charging me $50 to deliver a piece of trim that should've been there with the range. Overall bad experience. I've cancelled buying the fridge and dish washer . At this point I'm gonna go with a different make for the rest of my remodelling.

This appliance is less than 6 months old. This is the third time I've had to call two previous service calls that I had to wait forever for a technician.still waiting to speak to someone after 45min on hold. Service techs are not available for over a week .second time since I bought this refrigerator that I've lost all my food. totally unacceptable .is there a lemon law protecting customers from bad appliances and poor service

Purchased whirlpool refrigerator model WRF757SDEMO1 one year and one month ago. We are a retired couple with no one else living in our home, no small children to damage anything, yet our refrigerator has what appears to be rust spots bleeding through the doors, both top and bottom. I purchased the cleaner wipes and the spray and have used them according to the individual package instructions. Yet the stains remain. We purchased the refrigerator from our local Best Buy who will not service it unless an extended warranty was purchased from them. How convenient! I have been on hold for over an hour waiting for a representative from whirlpool to answer and finally decided they have outlasted me.

Bought in July. This thing is HORRIBLE. I find dirt in the bottom of the washer drum. It goes off balance constantly no matter how hard I try to balance each load. Other cycles happen than what I set it for. SO frustrating. Also, after washing, MUCH water remains in the fabrics and my dryer runs and runs and runs to try to dry them. I am a cancer patient and I REALLY NEED clean clothes.

In the photos you can see it is set on DRAIN & SPIN. WATER is flowing in! I use DRAIN & SPIN after each wash load trying to get water out of the fabrics because so much remains that my dryer runs 2 hours to get my clothing dry.

I am so upset about this. I will help pay the difference for a better washer.

In July, I went to Home Depot for a front loader like what I had. They said they were way overpriced and that this washer is MUCH better. It is NOT. I cannot stand it. All the people at church and in groups I am in cannot believe the bad situation I am in with this that Maytag - Whirlpool made such a bad product and will not help me. I am trying to get a better service company to look at it but continue to be on hold at Whirlpool-Maytag for 43 minutes. This is Tuesday and I am told it is a better time to call than Monday.

Please can you help me?

I purchased Whirlpool top loading washing machine in April 2014. My washing machine stopped working in Nov 15 and got replaced free of cost as was in warranty period.
Again PCB stopped working in 25sep2017 got replaced and paid amount was 3400rs.

I am facing some weird humming noise in wash cycle. It has been only three and half year of purchase . Highly dissatisfied and disappointed of quality of Whirlpool.

My Registrered mobile.no-[protected].
I bought a fridge 4years back.but now it was repaired.the engineer came and checked the fridge and said that it was repaired due to gas leakage in compressor and also collected the amount of ₹300/-..The compressor have 5years warranty.The engineer was asking 3000 for gas filling.why I need to give ₹3000 for gas filling.Because of fault in compressor only know the gas was leaked.And the compressor was come under warranty know.but still they are asking ₹3000.Whirlpool company is cheating their customers by giving Duplicate Fridges with fake warranty.please kindly take action

I purchased several Whirlpool appliances during a Kitchen remodel. One was a whirlpool over the range microwave. I've had it for less than two years. For the last couple weeks the microwave had continued to run while the door was opened. It stopped working on Thanksgiving Day while the guests were waiting for the last few things to be heated. I just recently had my Whirlpool Duet Dryer stop working. Whirlpool used to be an appliance you could count on. It seems this is no longer holds true. There is no recourse. I will no longer purchase Whirlpool products.