Wish
Reviews and Complaints

5A8B8313DBA4C143ABB

Canada Post has delivered my item to an address in Toronto Ontario.
Tracking number LZ079525360CN

It states that it has been delivered on March 13th. I called Canada Post and they gave me this number to give to you which is the complaint number with them.

[protected]

My item was to be delivered to 2712 Truteau
Longueuil, Quebec
J4L 4E3

My name is Helene Moisan and my phone number is

[protected]

I would really appreciate someone getting back to me on this matter as I have tried to call you but nobody answers the phone.

Kind regards

Helene Moisan

My daughter and son ages 10&13 are receiving pkgs from your company. I as the adult are very concerned, as to who is sending them. How could someone get our personal information. From your website? This has been going on for months. And how are they getting this information about us and our family? I would like answers about this it is very confusing

i ordered item back in May of 2017-- they ask me to wait and during that time i recieved other items that i ordered-- i may have ordered a couple of hundred dollars worth of items-- i was getting items almost every week and never really paid attention to the dates as some items wer late coming so when this order was late I never really worried because they say they had my back— that what there motto says
- anyway-- it never came-- when i went and asked the so-call "customer service" they said i was over a 30 return policy and i should have acted earlier-- so from there end its so sad/to bad -- we got you money. its my $25 bucks and they will not give it back nor give me credit nor send me the item-- im not very happy about this
They ask me to wait longer but never supplied the date to ensure I get back to them.
Bottom line is they ripped me off. Robbed me of my hard earned money

Pissed of customer

I ordered a smart watch from wish and it should have arrived 2 weeks ago, so i message them and they responded give it 5 more days according to them shipment is just delayed, so i did, 6 days past and still no item, tracking no. they provided i think is bogus just because everytime you try to track it its the same thing which stating that it left china, i think that this pretending to be a legit company is not what they claim to be..

I ordered two (2) phones from wish for U.S. use. They sent two wrong phones and EU chargers that were retailed at a lower cost than I paid based on their website promotion. I contacted wish to inform them that they sent me the wrong phones. They replied back indicating that they would replace the EU charger with a U.S. charger once I sent them photos of the phones and chargers. I had to write them again to stress that they not only sent me the wrong chargers, but sent the wrong phones made by a different manufacturer. WISH replied back indicating to return the phones for a refund because the shipper could not be reached.

I could not accept that explanation and informed them that I needed the phones and chargers replaced for the items that I ordered and that I would return the phones that they erroneously shipped once I received the proper phones. Wish again informed me to return the phones for a refund. After responding a fourth time with my dissatisfaction, wish agreed to replace the wrongly shipped phones with the proper phones that I ordered, but only after I had to return the phones that they erroneously shipped to me and stated that they would not pay for the return shipping on the wrongly shipped phones.

Has anyone else had this negative experience with wish?
Would you ship the wrong phones back to wish after being forced to pay the extra return shipping charges?
Do you think that wish will actually ship out the right phones to me?
Do you think that you can trust wish?

Here is their last response:

Mar 13, 2018
Wish Support said:
Hello ---------,

Thanks for letting us know that you still want to receive the right phones you ordered. We've got a response from the store and promise to replace another new one for you, however, you need to ship the item back first.

To proceed, please provide the required information in this return link and follow the instructions:

https://wish.com/return (address omitted in this string)
Once the item received and scan to our return center, they will resend the Homtom S9 plus phones you order.

We really appreciate your patience. Please let us know if you have any other questions or concerns—we'll be happy to help!

Rachell
Wish Customer Support

I ordered a wwe Alexa bliss twisted bliss T-shirt from wish size xxl . Picture on mobile app and listing says official Alexa bliss T-shirt
Showing also photo of official Alexa bliss T-shirt ... what I received I can only describe as a home printed T-shirt with a logo that is clearly ironed on. Missing the authentic wwe wear logo at the bottom and missing the back Alexa bliss print.. €13 spent €22 including the postage for the same money I can get it from wwe shop

I ordered a cute bustier..what I recieved can only be described as an ugly life vest! The jewelry I ordered was supposed to be .925 sterlibg silver..one looks silver plated the other is trash, neither is sterling silver! I ordered a paraiba stone ring .got some ugly green glass thing..nothing I oredered is what Wish claims it was! I will NEVER shop there again..and am tellibg everyone I know, and everyone on fb, NOT to waste their time or money on this site! They should be put out of business ...but they r in China! Fakes and frauds..

I ordered a bathing suit in a small & recieved a medium ugly dress.
Seems this company has lots of issues & complaints.
I'm a size 0 & would never order an ugly medium sized dress!
Cannot reach anyone by phone & the emails aren't being answered.
I'm one upset shopper & will never order from wish again. Now my bathing suit won't be here for my vacation...very upset customer right here & as I read, others are having the same issues. They NEED a contact support to speak to a real person.

I ordered a pair of sneakers on Jan 27th or 28th 2018.46 days later they have yet to arrive.High Top Rivet shoe red .
Order number 5a6d338b0eab8a10e697ec9d
This is unacceptable.What is the problem and why the delay.
Regards
Nancy
my e-mail is. hockeyrules_87aeastlink.ca
my phone number is [protected]
I can not reach you by phone on your 800 number from Cananda
please provide me with the proper number.

I purchased a refurbished laptop and the hard dive has been corrupted. Not only that when I tried to return the item wish only paid for a small flat rate box that is too small for the labtop to fit in it. I would have to pay for the item to be returned which I shouldn't have to because I paid for a broken item and shipping when the item was late in arriving also not working. I really loved this company up until now I very much dissatisfied with the customer of your company.

I ordered a drone from them and it says it was delivered yet I never received it. They will not refund or replace and expect me to do the running around to find the package. I have gone back and forth with customer support with no help in site. They refuse to help and pretty much told me to just go away. Do not give them business because they will just steal your money!

I have had wish for several years and have ordered products that I sometimes would receive and sometimes I would not receive.
A couple weeks ago I noticed that my account was restricted. Wish asked for a picture of my bank statement with Wish purchases. At first I did not feel comfortable with sending them that information. I have emailed the customer support asking why my account is restricted, when will it be available again, will I get the products that iv already paid for, why isn't anyone answering my questions.. and they keep replying with the same thing. They can't remove the block from my account at this time. I read the terms and conditions and there is nothing that says anything about restricted account. Then I sent them a photo of a bank statement showing purchases made and I have asked them again when will my account be opened and what is going on. Have not received an answer. This site has horrible customer service and I would not recommend anyone shopping from this site.

Hey
Ich wollte kurz für Urlaub einkaufen weil ich auf der Seite so schöne Sachen gesehen könnte nicht davon lassen
Also habe kurz eingekauf da wollte ich bezahlen kommt immer wieder account Problem!ich müss meine Kontoauszug fotografieren und senden als Beschäftigung
Oft versucht leider immer wieder account Problem 😠😠😠
Was soll ich tun ich habe eine Gutschein ausgelöst und war habby das ich mir was sparen kann, , jetzt klemmt es und kann noch bezahlen wieder Gutschein benutzen
Bitte bitte eine Erklärung ich gebe alle meine Daten aber meine schöne Sachen
Bitte um eine Erklärung
Heimke

I ordered a man's winter coat size XL and received a Large.They told me that if it didn't fit they would help me return it for a full refund.Its been almost 30days now.I told them that I think there waiting for it to run out.So I will be stuck with a coat that doesn't fit me.They said they need a picture of the coat.I tried to send the picture.But it wouldn't download, I tried everything.And I told them that all I wanted was the address to return the coat.And they refused to give it to me.Please Help ASAP.

I ordered several products from wish.com and it said that my order was confirmed and then immediately after said that my order could not be processed then it said my order was refunded yet I still not have received my refund on my card. I am very upset and need my refund back immediately seems how it already says it refunded it. I am not impressed.

My name is Gilbert Stevenson I live at 1114 brentnell Ave in Columbus Ohio. 43219 ph-[protected] I ordered the battery pack for my handheld baofeng it's the long heavy duty battery pack never received it they got their money I never got a package I called the postal services they said it was delivered I have a very big mailbox that he could put it inside of I got everything else in order from you guys accept my battery pack I've been trying to get in contact with you guys the traces thing I like to get my money back or something can you help me with this please I'm in need of this big battery pack for my handheld Gilbert Stevenson

Order placed 27th February 2018=5a94458c587ca9d7ce2da995, many of these goods are stated to have arrived in Australia. Delivery is by Australia Post which delivers parcels from anywhere in australia to anywhere in Australia within a week. One item has been sitting somewhere since 5th and it is now 15th = it is 9 days late. The suppliers are paying as little as 25c postage and are not paying for australia post tracking and will therefore not be informed as it arrives at a new location.
2 items from a previous order have not yet arrived and one of them has no tracking information at all!
My questions are no longer being registered on the customer service system.
One item for instance= Scarf CNAEL3164202220395 has no information at all and appears to still be at the source location. This item was previously refunded as it did not arrive and it looks like it is about to happen again.
Likewise BZ021881113CN and [protected] have no information. Several items appear not to have left the original location.
The 1800 number is disconnected.

This web. Site is not secure, can't contact anyone on phone. placed an order was going to wrong address, I know i added the Right address. Now my credit card information is going to someone else's address, I did call my credit company they reassured me that I Will not be responsible for the order, and wish did reply thought email that order was cancelled but am still worried that my credit information Will go to wrong address! This is not a safe site when u can't contact anyone by phone! What can u advise me to do! Thank you!

Well one day I decided to have a look at my activities as through the Christmas holidays we all can tend to splurge but there is a situation an issue if you will that I noticed a wish transaction, hmm I thought but began investigating what this was for. I scroll down to see a steep charge having been made, So I presume it must be a mistake certainly it can be resolved, I then look and see my wish charge has no tax fees applied nor any shipping fees charged then I proceeded to look into the matter more finding that really the geek.com is who the charge went to even though when I went to geek.com and attempted to "sign in with my Google gmail, my PayPal email name and I find There to be no account with geek under my email that was charged.
So who's what's and who ms begin to take up space in my head as to what the heck is going on,?
So, I begin my attempts to touch base with someone at wish.com to resolve and move on, I did receive email from wish asking for copy of my bank statement and of course i'm not comfortable with giving my banking info out I decline that request and then let it be know I will send a screen shot of paypal transaction made. So I sent screen shots and I havent heard from them since, what the heck just give me back my money and look for how this happen, ok.. Wish.com... Imagine if they didnt charge you tax or shipping?!?!?!?!?!? You wish, I wish I would get my money back, this is not even cool.. *wishful thinking uncool?!* charging with no authorization from a card holder or someone's bank or paypal account is not ok. I want my money back!

I ordered two items, the money was taken from my bank but I have not received the items. here is my tracking No. 5a96edf72a2abb7140301228

I would like a refund please. I have not heard a word from Wish.com. I ordered these items during the week of the 5 - 9th March.

I have emailed the address they provided. Nothing. I put a message on Facebook. Nothing. I have laid a complaint. Nothing. I don't know what else to do.

I am a Pensioner. I can't really spare the money. I ordered these as a gift for my daughter.