Wish
Reviews and Complaints

Не могу произвести оплату за заказ. При оплате мне выдаёт С вашей учетной записью что-то не так. Чтобы устранить проблему, посетите страницу https://www.wish.com/payment-issue. Раньше оплачивал по другой кредитной карте. Прошу помочь

I purchased a smart phone from wish.com they said its been marked as delivered on 3rd of febuary but I havent recieved anything so far I checked with my local post office and my neigbors if they have received my parcel and both said no post office said they would leave me with a card if they leave an item with the postoffice or elsewhere and then I contacted wish customer service they said wait til 16th feb you should receive it by that date I told them I will wait and today is 21st feb the phone hasnt still come?

Hi

Everytime I cancel and order my bank takes off money for each order cancelled, I then have to pay the ttal amount to my bank, I want to know if wish refunds me for every order I cancel that my bank subtracts!

This is unaceptable the Bank should not be deducting money from my account everytime I cancel and order with WISH!It has accumulated to almost R300 (zar)

Natasha. A. Jackson
EMAIL: [protected]@hotmail.co.uk

This started in may 2017 and ongoing although WISH have constantly closed the case.
DEAR SIRS...
I have been using this cheap but ok site for a good few years and never had to deal with a repeat message saying I was 30 days over the time limit that I hadn't complained to the where a bouts of the several pairs of Earrings I had purchased and paid via PayPal. Knowing Wish being up to six weeks and sometimes more waiting on a small product can be a bit of a jaunt but as cheap they are some items are worth the long jaunt waiting for spending a £1.00 sterling British pound! I was given a message asking me to wait for longer than usual and then still no delivery of my products they suggested to send a second lot of all the earrings I had previously ordered but no avail! And now they say I was out the 30 days time scale they originally asked me to wait, its now been may last year ive been asking fir either my earrings or my money back, " I wouldn't even mind if I had the products delivered in the first place to be able to start this complaint! in the first place. I am a disabled woman I cant walk or use my hands and I like pretty things to make me feel happy and all they have done is make me so sad and feel like they have stolen both my money and my pretty sets of earrings I never had delivered.
I am so sad. All I want is them to send my earrings I ordered.
I hope this is of help.

Kindest Regards Natasha.

I was checking my account and there is a 107.60 and I have not ordered that much at one time so I would like to know what is going on the # 5a4ee069cb98557ca054332b. 3Y9116454D1181970W please check this out that's 107.60 and i. Want to tell u that I have been ordering sometsomethings and they have been having holes in them and the insides not in them and i have not got some of the orders they never came U I am thinking about not shopping with wish anymore because the quality is not there. You are. Charging diffedifferent prices it might say 3.00 on the item and you go to buy it and it coast 10.00 why is it not the 3.00 like it said it was that is false advertisement you need to put the real price on them and some of the shipping prices are more that the items cost the item said 1.00 and the shipping is 5.00 I don't know what's going on but I am very upset about all of this. Thank you Teresa Hedrick

Hello this is not a complaint I am just wondering if I can delete my old order history I have three pages of orders something that were not even ordered they were cancelled can I delete them off the order history.I would grateful if you could do so are even replied and told me how to thank you very much.I have tried myself but I can not seem to find the option if any, I would gratefully be much pleased if you could help me with my dilemma teak you.

Yours grateful
Ray Doyle

Using the image of an African woman on a door mat to me is very offensive. Shirley's Door Mats Anazing Cartoon African Woman bathroom kitchen workstations Decor Mat(23.6 15.7) decor rug mat welcome doormat should no longer be available. I like buying item from wish but I can't continue to shop there if they allow the selling of racially offensive items on their site.

We ordered one of these back in the end of October last year. A couple of days later I came to the realization that we were charged $568 for this scrapbook. I have been disputing this charge ever since. Wish had the indecency to not honor their mistake. I will be looking into doing some sort of small claims court or the better business bureau to sort this out if nothing else works out in my favor. Wish is a scam site. I wish I knew of this before I made any purchases.

I have 16 orders from you that I haven't gotten. It doesn't do any good to track it cause you say it will arrive by this date and it never does. There is an order for a Gothic jacket you said I have received and I have not yet. I'm very upset with the wait and if u can't deliver them within this month you can refund me my money! I have been very patient I want the things I ordered soon or a refund. My email is [protected]@outlook.com.

On February 9th, I made an order for an iPhone 6s Plus case, it was expected to be delivered on March 20th, but after some days it says that I submitted it was delivered but it never came to my house. I tried ordering another case but all the colors weren't available. I ordered the color gold. I'm very worried because I need this case, please please please help me deliver this to my house.
My address is 3539 23rd Ave South Moorhead MN 56560
My name is Judy Mohammed and my email is [protected]@hotmail.com
I would really appreciate fixing this situation.
I tried calling, emailing, and requesting a refund but all no help.

I had orderd eye shadows, since I did I cannot review my order. I go to 'my orders' than I chose the ithem, page starts loading and that it just blank. I tried to do it in the app and on the web site it does not show anything. Now, this've been happening with all of the options, only the noftications showing the info, the others doea not. I live in Ukraine, and it's too expensive to call to the costumer support. And I have idea what to do. I have ordered a few ithems and I don't know if anythings cominig. Fix your app!

On 2-11-18 my daughter placed and order for $254.51 and received a response that the order had a problem and had not been placed. Then this fraud of a company charged my credit card and refuses to answer the simple question of is the order coming or not. There is no one to speak to and the support emails are a joke. You have the order number, you have the last 4 of the credit card, you have the date. Fix the issue.
I have filed a dispute with my bank and will be contacting the better business bureau and the attorney general. This is fraud.

I am very disappointed in your service. My account has been blocked for no reason meanwhile I can not even track my package that I was supposed to receive a week ago. Please fix this problem because I have been a loyal customer always and I have even given you guys positive feedback. U can not but other stuff because my account is blocked. Please fix this problem asap because I did upload a recent purchase of bank statement from you guys but still you not giving me any solutions.

On 02/09/18 at 10:26 pm an unauthorized purchase was made on my CC ending with 9131 in the amount of $ 218.50. Ref # [protected]. Do not fill this order. I need to know who made it and from where. They used one of my email addresses: [protected]@gmail.com
Send info about this matter to :
[protected]@yahoo.com
Your immediate attenten will be apperciated to stop
Any further action.

Hi wish 13 January I ordered (Hot sale solar power gadget 4 pack )which is $16 each and i ordered 2 pack but i recieved only 2 lights it supposed to be 8 lights .where is my other six lights ?can you please send them or else my money will go in waste and this will be the last time and i will never reccomend my friends to buy from wish again.
Thanks.
Regard Forhad Bhuiyan

Nov. 24, 2017
I ordered two 14-inch laptops from the Geek app. for Christmas gifts, advertised to include Windows 10, but when it arrived Dec. 2017, there was no active license for the Windows OS. This means the computer cannot run anything.
So, using their contact customer support link, I sent a request for the product key. I received very quickly, within 24 hours, a response directing me to a link provided. This link is zip file that contains a video that is blank and a pdf file that is written in a language other than English.
I tried to reply to the email with the link and got redirected to start over through my order history as the only option is to ask a new question to which I received the same email with the same link to the same contents. I went through this loop at least a dozen times, I even tried to contact through my desktop computer only to be told I had to contact them through my app. I tried to call and only got an automated message directing me to the app and to use their provided contact us form, so I did in the off chance I got somewhere else...can you guess? This took me to the same link to the same bad information.
Now it has been more than their 30-day return period and they won't let me return the laptops.

I've been trying to email or speak to someone for over a week to try to find out how do I go about returning these pairs of shoes I ordered and am very unhappy with. All of the shoes are poorly made and don't look anything like the pictures I saw when I ordered them. It's very unprofessional that I can't speak to a person and that they have a phone number that is just a recording saying go to the website and the website is not helpful either.

Dear Wish:

I made an order on February 1, 2018 and it was paid in full . I am ordering from your company for the first time because I heard many good things about your products and your fast delivery. It is now February 10, 2018 and I have not received not even one of your items, why is it taking so long when the other states in the United States gets the items within a few days. I l live in Miami, Florida. I hope I will get a quick response on this, I am worried about my order . I was going to continue ordering from your company. Please let me know.
Thank You.

Yes! I bought a bedspread w/ pillow case $59.00. A car seat warmer and, car seats. It said, ' one thing and at time of check out - there's another price. Please send me through e-mail the items I purchased so that I can review them. [protected]@att.net you sent only one confirmation, that is for shipping. But, you took (3) payments from my credit account.

Joselyn williams [protected]@att.net

708.234.2030

Ordered on november 4th! 2 moana costumes
Order #: 59fdffc55aedb4e6c8584570
And also two moana necklaces

Items haven't arrive (it is february 10th!)

I stated more than 4 times that I didn't get the order, and it says there to contact the support within 30 days of expected arrival date. The "expected arrival date" was january 5th, and I wrote the support about a week later.
No reply, no items, no refund - nothing!

Very sad and very angry, will never shop with wish again!