Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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a recent order
Wish charged my card 5 times for one order and I want the money back for all transactions! I didn't want to be charged more then once for one order and I used wosh all the time and this is the FIRST time this has happened to me! I am not sure why I was charged 5 times for one transaction and that needs to be fixed immediately! I am very in happy that this happened to me and I hope this can be fixed as soon as possible!
Kayla Hoyle
shipping double charged
I got my free gift from wish, but then not only did they charge me twice for shipping, they also put it on hold. Then they want me to email them and they have not responded at all. Nor does the companies phone number answers. All it tells me to do is go back to the application and submit a complaint with the email that wish provides. I am very upset and don't know how to get this fixed. Angry customer.
two items were never received and status is delivered. please help.
I need an investigation opened or please guide me on how to start an investigation for 2 items never received. Please help me and/or email me back at [protected]@aol.com
What happens now? Do they mail me the items again because if they do I just want to just put my dad's address that has cameras facing the mailbox. This way I have proof in what the heck happen to my packages. Please guide me. Thank you.
ordering
I've had a hold put on my account because they say, im not me, sent them back statement of all wish transactions for the month of Oct 20 2016, they went through on the 21 because my bank Chase paid and charged me a fee, I've been with Chase for years and I've had my email for years and they say it doesn't match . Also sent license with bank statement, I don't like sending my bank statement and license through email, it's not safe, so I told them I'm not sending anything else, I've ordered clothes, shoes, hats, shades, jewelry, etc. My ole old email is [protected]@yahoo.com
nail products & other
I am very disappointed in wish services. I have order more than 3 months ago and still did not received any of my packages. I even contact the post offices and they could not track these packages. I will not ever buy from wish again. Very disappointed.
1. YT1721006596001164
2. [protected]
3. LAOJM1000091912YQ
4. [protected]
5. YT1719206214407373
6. YLCMY20447050
7. SYLMY17658388
8. CNAEL3144219795804
9. SYLAA05112456
10. YT1719209151307635
11. [protected]
12. [protected]
13. [protected]
14. SYLAA05112410
15. YT1719306596006007
16. SYLAA05111351
17. UA878832754YP
18. YT1719206214407505
19. [protected]
20. [protected]
21. [protected]
22. UA878867594YP
23. YT1719209151307634
24. [protected]
25. [protected]
26. YT1719290005688093
27. YT1719206214407373
28. YT1719206214407505
29. [protected]
30. AA193847346YN
problem with order history
What happen to my order history. I have ordered a couple things and they are not showing. Everything I bought has been deleted except the free Oder I got for signing up. I need to know where my order history is or has it been deleted all together. Please let me know something soon, thank you. Please contact me, I don't have anything else to say, but order history is missing where I have purchased several things. I need to know if I am going to get the items or am I going to get reimbursed the money I paid you?
you all have me down as level one when I should be level two and all the stuff that I wanted to order is gone
Margot Pringle
[protected]@iCloud.com
You guys have me as a level one when I'm actually level for all the merchandise that I ordered is going on and I have ordered a lot from you guys please explain why I have been drop down to level one when I'm actually level four I have wore a lot of items from this company and don't get me wrong I love everything I bought
Hi I was looking through the list from WISH on my phone and I picked out many items. when I looked back how can I find the items I choose to make my decision and or take off some items
blockerad
Har blivit blockerad och vet inte varför, frågar flera gånger men får bara samma svar att ni inte kan ta bort blockeringen pga av er policy. Men förstår inte varför jag blivit blockerad. Har saker som inte kommit som jag vill ha pengar tillbaka för, annars kan ni betala tillbaks allt de som är kvar, så kan jag avsluta mitt konto sp handlar jag inte mer. Dåligt att inte ge ett ordentligt svar på varför msn blivit blockerad.
my order and account
I submitted an order back in september and the order was cancelled and refunded to my card on account! I am not sure why the order was cancelled because I sure did not cancelled. So now I am not even able to make any other orders. Please fix my account! I
Nautical anchor rustic wood-3d rugs bath mat bath rugs anti-slip kitchen mats bathroom mat bathroom carpet
3 piece bathroom rug set anchor printed bath rug contour rug and lid cover colors I refuse to sink quote wall sticker home decor kids room anchor design wall decal living room diy art decals nautical anchor rustic wood - shower curtain - water, soap, and mildew resistant - machine washable - shower hooks are included fishing lures nautical anchor modern abstract painting symbol wooden frame rustic vintage style home fashion art printed accessories decor fish theme polyester fabric shower curtain teal brown black, I am very upset at the fact that I ordered all this stuff and then my order was cancelled and no one contacted me by phone! This is very unprofessional! I love shopping with wish but some changes need to take place for providing the best service for your customers! I want these items and now am afraid that my account has been hacked or something. Please contact me at [protected], thank u
[protected]@wish.com
INTENTO COMPRAR PERO NO ME LO PERMITE, Me aparece que hay un problema con mi cuenta, tiene tiempo, antes me pedía una foto para comprobar mi identidad, llevo años en facebook, entro a wish y me manda al enlace del asunto [protected]@wish.com y los teléfonos están saturados, que hago?, quiero solución :(
PORFAVOR
mi correo [protected]@gmail.com
Hola me sale este comentario:
Problemas con la cuenta :(
Algo está mal con tu cuenta de usuario. Escríbenos a fraud-detection@wish.com., ya mande un estado de cuenta con mi identificación y no tengo noticia alguna por parte de wish, como lo puedo resolver.
Anteriormente pague con otra tarjeta de débito y lo descontaron y no hay productos, ¿que pasa? quiero respuestas, gracias.
I have been buying from wish for some time now. I had an issue with someone trying to use my card fraudulently and my card was stopped. I was issued with a new card but wish will not accept it.
Angus Frame
do not understand why my payment will not
be taken. Have been dealing with Wish for several years!
cannot understand why my payment will not be taken
I have been shopping Wish for years!
james white jr
order 5975a22e3bf3felead086989
I have ordered and payed for a backpack July 24, 2017. I made paypal payment of $43 and have proof of payment. This item has not been delivered at Sederkam Apteek, 1 Augsburgweg, Clanwilliam, South Africa.
My Orde history at WISH showa empty as if I have never ordered anything.
Awaiting your assitance.
Mrs Anne-Marie van der Merwe
[protected]@mylan.co.zaOrder ID: 5975a22e3bf3fe1ead086989
Item Total $33.00
Shipping $10.00
Order Total $43.00
Shipping Address:
Anne-Marie Van der Merwe
Sederkem Pharmacy
Augsburgweg 1
Clanwilliam, WesternCape 8135
South Africa
Payment Method:
PayPal
Super Big Water Resistant Trav...
Store: Elive Limited
Quantity: 1
$33.00
Color: Red
Processing Order
We expect your order to be processed between:
Jul 25, 2017 - Jul 27, 2017
Contact Support
Request Refund
my product refunded (message me)
Dear sir, My name is vishal shah ( India )
I have purchased 4 items in 17 - Oct - 17, and Message me 19 - Oct - 17 Your item is refunded why ?
My money deduct and not received back, check and reply.
Order Id : 59e5e09d2649d01d1df52527
360° Clean Replacement Microfi...
Musical Electronic Xylophone G...
Ultrasonic Electronic Indoor A...
High quality Portable Handheld...
Pls. check and reply as soon as possible
orders ordering itself!!!
Hi I have a huge complaint! My sister had ordered something from the wish app and then it started ordering from itself! We have been trying to contact you guys, but all we get is a voice mail! We are very furious and wish to speak to someone! If we aren't able too, then we'll have to do something about it! I thank you for your "time" and "effort. This app sucks.
black dress too small
Trying to fill out return page. I hit the item I want to return and it ask me for a photo even though I selected one. Website is poor when you want to return an item. I had this problem with another return.
I tried filling this out about 5 times, trying something different. This is highly unusual for a company to have no problem ordering but trying to refund is trying to say the least.
Thank you.
double billed have not received half my stuff
I have not received half the things I ordered my last order of the nail power power double billed me and can get ahold of that store hear is a list of all the things I have not got
Shower head
Gold panties
Pink fishnet
Love shirt
Free bracket set for signing up
Brown box
Wall sticker (vace and flower )
My address is 2160 n East apt a and b I use both name Virgina shaffer phone [protected]
won't accept perfectly valid card
I recently got a $100 MasterCard as a gift, got it registered today, and went to spend almost $80 on Wish for Christmas presents. I entered all the information, and went to pay. The site won't accept my card. I know it works just fine as I successfully ordered stuff from another site earlier. I checked and the balance is definitely there. There is absolutely no reason for Wish to not accept my card, it just won't. Fix this!
order I never received
I placed an order in august of this year, I was given tracking number but the numbers could not be found, one item the order was cancelled which was the glass screen protector, I didn't cancel this, genuine brand jewelry9.25, 2016 vintage antique sterling silver anket, sterling silver ear studs, luxury bling diamond embossed phone wallet, and the vintage tibetan silver bib party statement necklace.
I never get an answer even though I have sent numerous emails
I have contacted them by email but I never get an answer.
search option
I absolutely love wish.com. I have purchased hundreds of items and have been satisfied almost every time. However, the latest update has changed the search window. I begin scrolling through the pictures and click on one that interests me. Then, when I leave that item window, I am automatically put back at the start of the search screen. It is too frustrating to continue. I would love to look through the items, but because of this new method, I do not search anymore. Please fix this issue; return to the way it was before.
Thank you,
A Constant Customer
placing a free order I won
I won a free gift on the daily giveaway. It will motley me place my order. A boxpopped up they said " You have invalid daily giveaways in your cart". I was on the app ten minutes early looking through the items and when I selected the one I wanted whic was a 5 or 6pc Let her house combination. If I was supposed to select the 5pc why was the 6pc even an option?!
apartment sized washer & dryer
About 3 weeks ago, I went on line and ordered a things.
I used our debit card to pay for them. I also started a wish list, Those items was on a wish list for a reason. There was a group of us, and I was charge $140 .00 that should not have taken at that particular time.
I am disabled and on benefits, you (wish company) have used my debit card information in a fraudulent way.
I am called, I have tried to email and fax, and yet nothing. This in the way you
want to loose your status? By stealing government benefits. Sorry I can't and won't stay silent
Wish Reviews 0
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About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
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3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
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8. Submission process:
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Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.
Overview of Wish complaint handling
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Wish Contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
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Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
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Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
- View all Wish contacts
Most discussed complaints
Item ordered on 2020-04-28Recent comments about Wish company
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