Wish
Reviews and Complaints

I made 2 orders, 1 on May 30 and the other on June 2 to Egypt. Until today, I only received 1 item from the 2 orders. There were around 10 items in the 2 orders. The orders contain mainly clothes, accessories, and makeup. The item received was delivered today to the post office, so I had to go by myself, and was not delivered to the address in the order. I need to know where the other items in the order are. Please help! I need someone to contact me to know where the orders are.

My name is Carolyn Rawlinson I'm sending this message do to two pairs of shades I have been trying to return. PayPal told me try and contact you'll, but I haven't had much success, and I am getting very up sick with this, shouldn't took so long on this matter but rest assure I won't be ordering from Wish no more in life, and going to spread the word about your. I'm not looking for nothing for free, but I want this issue dealt with. PayPal not happy either so after this complaint. PayPal going to handle it.

I ordered a orange sapphire ring size 8 I never received it I sent back 2 shirts a brown one and a coral colored one too small I still haven't heard anything I asked for a larger size like a 4 x also I ordered a juicer and I only received the bottom of it the blade and the plastic around it I have been a good customer w/wish also I can't remember my password so I can't access the website

I was ordering MANY things from you in 2016. There were things I paid for & never received, so I stopped ordering at all. For months after I stopped ordering, you were still taking money out of my account.
I reported it to my bank and they changed my debit card & told me to take legal action.
Because I like the things you offer, I decided to try again. Only this time I'm writing everything down, so I don't get ripped off again.
Your company is NOT authorized to take out any funds from my account unless I order it and receive a confirmation email!

I received most of what I ordered, except the scull leggings, a hair extension, & a few other things. I'm sure you can check your records.
I will be checking my statements monthly, if it happens again, there will be legal action taken. I've saved every bank statement from after I ordered nothing. There are over 20 transactions that no orders were placed.
I hope you take this as serious as I am. I also ordered from "Cute" & "Home" which are both your companies!
Thank you, Lisa Lane

I ordered a leather bag from xiangtianxia store, when I ordered my items this page says it was optional to put my apartment # so I assumed that my package would be delivered in the lease Office apartments but I never got my package. I am very disappointing about wish because the customer support phone never answered you and don't give you any options how I can find my package. If somebody have had a problem like mine PLEASE let me know how I could find my package.
This is my email [protected]@.gmail

Well I'm not happy that my order has been cancelled when I never asked for it to be cancelled? The money has transferred through what is going on I am not happy at all as I've sent yous a few emails now and the ones yous have replied with do not help at all I would like this matter resolved asap thank you. I only checked my orders other day and some said shipping and some said processing but now I look and everything has been refunded? Why?

Since may 2017 I ordered 4 baseball hats. I received 2 and still waiting for the 2 others. It's been almost 3 months im waiting for my order. I've tried everything i can to talk to their Customer service but couldn't. I really don't know where I can file a complain to get my 2 hats or have my money back. So I'm seeking advice or help to take a legal action against this fake company that treat so poorly honest people.

I ordered bath bombs, chrome nail powder, and knit cover boot socks. These were all ordered at the beginning of June. I got a message to contact support. When I went into the support section I selected that I haven't received the items and then go to continue, it says whoops you haven't selected the item you have a question about. which I've done several times! Please refund if the items will not be sent soon. Thank you.

Why is it that there is one price when you browse then when you go to checkout it is a higher price and there is no way to remove it from the checkout? I tried to contact customer support but apparently there's no account with my email address so I can't even get past the first stage...I assure you there is an account with that email or I wouldn't be able to buy anything. I have noticed I bought a few things that were higher than the advertised price...I currently have a top sitting in my cart that is higher than advertised and I am continuously getting reminders to pay for it, which I will not until the discrepancy is rectified. Plus I would like a refund of the difference to other items that were higher than advertised as well.
Thank you for your time.

Orders 596e479a966ddfb00d186f43 and 596e40ccc47c42f1036263cd will not be delivered because payment was declined. However, my bank shows you took $99.99 out on 7/17/17. I would like to cancel these orders and be refunded my $99.99 as soon as possible. This amount was ten times the amount you said it would be when I made the order. I am very upset about the whole thing. My email address is [protected]@gmail.com

I placed an order June 3, 2017 and have not received my entire order. Out of the 14 items it ordered 2 shirts were too small, eye shadow was damaged and 1 out of the two shoes I order was the wrong size.

I continue getting updates asking if I have received the order and I keep stating "NO".

I paid for shipping on items that I haven't received. June 3, 2017 was my first time ever using this site and it is also my last.

The customer service is awful and the items quality was sub-par. This is my second complaint and I still haven't had my issue resolved.

Dear Sir,
I have Ordered some of items from your website on 11 june-17 order no is - 593c3e167871923b806442e9, this suppose to deliver as on 14 July but after that status updated that it wi;; be delivered as on 20 July-17. but still the material is not delivered to me.
I just wanted to know that when i will received this order or if thier is any issue than please highlight so that i will cancel my order and you can refund my money back.

Regards,
Sukhwinder Singh
[protected]

I've made an order of clothing which came to a total of $457.00 and 2 days later when I check the status of the order it says 'refunded'? None of the funds have been returned to my account? I've contacted customer support and that was no help at all! I've tried calling your contact number that you provide and that doesn't even ring! It just hangs up on me! I'm not happy at all! And now i'm writing a complaint which no one will read or worry about! All I want to do is talk to someone over the phone and have this mess sorted out now! What a waste of $457.00! I want my money back!

My items came late and when I did get my items they were to small so I sent all items back in one box with the label on it and only a couple of items been refunded and I'm trying to see what's going on with it, so please contact me with an email at [protected]@yahoo.com or [protected]@gmail.com. I do have pictures of all the items and it's on my order history.

I ordered and paid for a 3 pack of bella cream must up breast enhancement cream and i only recieved one 100g bottle. I want the other two 100g bottles of bella cream i paid for, Or my money back please?on the order history it was 3 bottles.i would like the products i paid for or my money back on pay pal . What do i do now? First time shopper here?

My name is Susan Farrell. I am an Artist from Australia. It has been brought to my attention that Wish is selling a shower curtain with one of my images on it. The Chakra Tree of Life. This is my painting and is subject to copyright. I have not given my permission for my image to be used in this manner. Please put me in touch with someone in authority at Wish. I am finding it very difficult to find a Contact email.

Susan Farrell
This item needs to be removed from your Shop. My email is [protected]@gmail.com

Hi.
I have tried unsuccessfully to order 3 items, 3 times.
When I try to use Paypal I get an error that simply says "OOOOOPS" with no explanation as to why is has not been accepted.
I tried a different card, with the same result.
Then I tried to contact you through your web pages but apparently I need to log in with my email (I previously logged in through FaceBook) when I try to set up an email/password account I am told to log in through FaceBook, which I can but then I can't use the "Contact Us" option as I do not have an email account.
Your site looks fab and the prices are good, but if I'm experiencing all these difficulties with my first order, then I might go elsewhere.
My email is : [protected]@gmail.com
I look forward to your solution for this issue.

In may of 2017 I purchase two orders with no problem i didn't think anything about until purchase my second and wish saying things where on date past for awhile saying my orders where on my doorsteps one order I mean.after contact them that say it mistake and was over seas and its way then I waited a while I didn't hear nothing that when I find my orders where on unrecorded page from email null. Under privacy terms of wish account I have scene shots orders numbers about the day purchases I just email again it over seas and start all over again this was mother's day gifts from my husband in may 9th 12th 2017 its July 19th I just refund back I never had problem with wish and love. There stuff but never get it and they page Facebook account telling friends and family all I wanted was my orders not all that page made for wish under privacy page email null please help figure out Thank you Ms Lilly

This is the second e.mail I have sent regarding the issue. On July 3th 2017, 16.86 was taken from my chequing account without my consent and without me knowing about the purchase. I did not purchase anything or wish to purchase anything that day and would like to be refunded in full as soon as possible. Please get back to me as soon as possible to resolve the issue and so I can get my money back. If the issue is not resolved soon I will have no choice but to go to the police. Thank you.

Please e.mail Leah.[protected]@Hotmail.com with updates.