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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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A
6:08 am EDT
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Wish fraud

I recently received an email stating I had made a purchase for $76.10 usd. A transaction number was quoted as 1lk285555v2327445 and payment was through PayPal. I have no account with you and have NEVER placed any order with you. This is fraud and should any money go out of my bank account then I will be involving a soliciter and the police. I don't even know the company and have no dealings with it

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V
1:47 am EDT

Wish not able to shop

my name is vater jones/williams my sister name is sheila colbert we share the same credit account but the account is in my name we have different card numbers and i would like to know why you will not let her shop we live together in the same house we like what you have i would appreciate it if you could fix this problem she pays her bills and i pay mines our emails are vater.[protected]@yahoo.com and [protected]@yahoo.com thank you vater jones

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Rockie Lugo
US
Jul 30, 2017 2:16 pm EDT
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i'm unable to log in and unable to change my password.

R
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Rockie Lugo
US
Jul 30, 2017 2:15 pm EDT
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I'm not able to log in for 4 days now. How can u help me? rockie lugo lugorockie@gmail.com

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J
1:15 pm EDT
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Wish 597918434740594c6a493011

I ordered my items on 7/26/ 2017, on 7/28/2017 I received 20 wish messages telling me my orders would be refunded to me and my card reimbursed with in 15 business days. I logged on to see what was going on, the messages indicated that I requested a refund ( which I did not) then it stated that there was a problem with my account ( which there is not) then when I went to customer support for purchases it wanted my email and a screen shot of my bank statement using you. What the hell is this garbage?. I check my online account which was charged the 313 dollars for items. So it takes you guys no time to take my money, but they you can't keep an order then I have to want 15 days for a reimbursement? And I can't even talk to a human person because your contact support number is garbage as well. IF my order is not fixed and I can't receive items I bought and it takes you 15 days to reimburse me I AM GOING TO REPORT THIS FRAUD COMPANY TO THE ( BBB ) and you can take my word on it.

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9:46 am EDT
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Wish can't reach anyone!!!

Some one has been trying to use my two different debit cards on 7/25 to buy $844.55, $899.00, etc. for purchases from you. I can't reach anyone @ your 800 number as I'm put into voice mail jail and directed to [protected]@wish.com, which comes up "No items found"!

I need to speak with someone about this and would appreciate a call @ [protected]

I would like the name and address of whom these items were being shipped

Thanks,

Cathy

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N
9:39 am EDT

Wish undelivered products

I ordered "womens spring summer dress" #LM437444215CN on june 5 and the order was processed june 6th, I have not recieved it ;
Also I ordered "Boho women chiffon summer casual", order processed may 29th, yet to recieve my package;
Again, "women elastic yoga tights leggings", size L, black/green color, I can not locate my order no, but the order was processed on the 29th
I do not know the whereabouts of these products, the tracking is not providing sufficient information.
Please handle as urgent, thanks!

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nancykessler
US
Jul 29, 2017 4:00 pm EDT
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I ORDERED SIT IN CAR FLOAT FOR A CHILD. ORDER #[protected] on July 7-2017. got an email it was being shipped, and I have yet to receive it. The payment was taken off my debit card. When I called to check on it, they to me I never ordered anything. So please send my product or put my $14.45 back on my card as soon as possible. thank you ...NANCY KESSLER

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L
8:00 am EDT

Wish order id: 590ac45469416dac225c77b7

Sir/Madam

I placed and paid for an order on Wish.com for my daughters for a total of 8 watches.

my order and payment was confirmed on the same day for an amount of 22 Dollars.

I am not able to track the order as it indicates error on page and that no orders have been placed?

This order went through my bank account on 4 May 2017 and I had to disappoint my kids because of it.

Please advise me if this is a scam and whether I should alert the authorities.

Regards

Lalane Janse van Rensburg
+[protected]

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8:44 pm EDT
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Wish led glow hand spinners not delivered

Recently we ordered 2 LED Glow Hand Spinners:
Order # 592b816f13ee96a943cc4e10a,
Tracking # YT1714909810312262,
ZWY store, location Shenzhen (base on information)
delivery to Concord, Ontario, Canada.
We placed an order on May 28, 2017 and the delivery date was estimated by July 3, 2017.
We still never received it. Contacting Support did not help - the item should be delivered within 29 business days since it shipped which is long time ago. Latest update shows: "shipment information received" on My 29, 2017 and the last part of update -" the item departed facility in Shenzhen" on June 2, 2017 while the estimated delivery by July 3, 2017 as I mentioned before.
Please deliver it ASAP and also provide us with information where it is now and what happened. It is a birthday gift so if it cannot be delivered by August 3, 2017 we just want full refund.
Lana King

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A
6:57 pm EDT

Wish n782-2 k2r002 [protected]

Hello, I ordered a black bag but the metal rings on one side were connected and I have no tools to open and repair. Please send a new bag or pay back the money, 10 €.
It seems to be a humbug with the lottery of precious gifts. I have tried to give my credit card number in vain but now I hope you will not save it or charge anything that I have not ordered, OK ? Best regards, Asta Kolma

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D
10:38 am EDT
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Wish refund of money

I ordered my stuff on wish july 12 and refunded 2 items. They said my money will be back on my card by wednesday, july 26 and it's still not back on my card yet and that's a serious problem. And I am still waiting for my money to come back on my card. One of the items was $8.00 which was the phone case and the other item was $5.00 which was a maxi skirt. If I don't get my money back I will go to the higher board and put in another complaint. Y'all should give me that stuff for free and put my money back on my card this is ridiculous, I am disappointed in wish, I will tell all my family and friends to not shop on wish anymore!

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3:59 am EDT

Wish application shop is unreasonably banned

I am from the Chinese region and my registered account number is [protected]@qq.com. I would like to apply for the shop seller. I have something to appeal to you. From the beginning of the month, I have tried five times, but every time say that there is something wrong with my picture .but I have corrected it seriously and have tried again and again. Because I would like to join the wish store, but today the photo was rejected again and just said because of blunk registration! But I have never blunk registration.I contacted with Chinese customer service, indicating that I did not do any violations and I can also provide any verification.Finally, they just said there is no way to lift the ban. But I want to say that ban my account due to bulk registration.Now I have no channels to appeal. This is an irrational refusal.

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1:32 am EDT
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Wish problem with my product order

Hi, I am Hanco Swart. I placed an order on Sunday 23 July for a jacket, sunglasses, fishing line, watches and fishing equipment. I made the payment via credit card. The payment went through. But a day after I received an email stating that my order didn't go through and that I will be refunded. I just want to find out exactly what the problem is with my order? And why it was cancelled?
Please can you respond to my email : [protected]@gmail.com
or [protected]@gmail.com

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A
12:53 am EDT

Wish debit card blocked

My debit card has been blocked for the past eighteen days all attempts to unblock it have been unsuccessfull after I have sent them a photo of my card like they wanted still no change I can not contact customer service through there app to get a refund on a shirt I got off of them because of the block on my debit card I would like to get this resolved before my 30 day warranty runs out in a couple of days

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12:12 am EDT
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Wish ring

I ordered a ring on July 4th for 95 cents and paid 3.95 for it and I am wondering where my order is and if has even been shipped yet. It is showing on the the app that I have no order history and I have proof that I ordered it on the fourth of July can you please tell me where my order is I am really looking forward to wearing the ring will you please get back to me thank you

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R
3:50 pm EDT

Wish I have not received my order

I have ordered a watch in May 7 I was supposed to have received my on the 16 July 2017, till now I don't have my order, and I have 3 more orders that I'm expecting in a month, now I'm not sure if I get them.

What frustrating no one is helping, or saying anything, I'm wondering if this is a scam or not.
I'm going to take this with my bank for a refund.

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2:05 pm EDT

Wish playstation 4 controller

My is James Copeland I was just trying to make sure because the address was a mistake it was 2012 Queens Point Dr. Suffolk Vermont 23434 which wrong the right address is 2012 Queens Point Dr. Suffolk, Va. 23434 it was a playstation 4 dual shock controll for $18.50. The order says it will be shipped July 20 -23 so i would like to know what i do to get it to the address since probably in Vermont somewhere

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L
1:43 pm EDT

Wish undelivered order

I have ordered 3x dresses which should have been delivered in may 2017.
I have been trying to request a refund but get the same reply about my account being frozen.
I have to forward a copy of my card and photo id which I send. Only to get a reply to forward the same details

This has been going on for 18days now.
Order placed on 7 may 2017
Order number 590f4b860be78fb875129c3b
What more do I have to do to get a refund

Liza

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1:18 pm EDT

Wish luxury fashion women men wireless headphones

ON JUNE 2, 2017 I purchase 3 items and only received 2 of them Those was the free ones but the ones I had to pay for I didn't receive and it shouldn't take that long . I want to continue to shop there but I don't want to be discourage for my money begin taken either .. All I asking if you can sing send my order asap or put my money back on my card that I used THANK YOU SINCERERLY YOUR FRIEND... MRS.ANNIE EASTER ...

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1:20 am EDT

Wish unauthorized credit card charges.

I made a purchase of two products with the cost of Fifteen sixty five. That transaction was made, three days later they made another transaction of the same value but I never made that purchase. I ask for help and they tell me to contact customer service, but it does not give me the option. What can I do or how to get this issue solve. Both option doesn't work.

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9:00 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Do you people even have a list of things that I've ordered and you haven't shipped yet, or do I have to go through my PayPal account? I see other things I'd like to order but not if I'm just giving you money for nothing. I'm sure I've been waiting over a month. I wonder how many items I just never received because I kept ordering and not paying a lot if attention. Must I go through my PayPal to check?

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6:37 am EDT
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Wish shipping method

Hi wish
There are a number of goods I ordered and haven't received them yet they say they have been delivered but I have not received them the only things I have received is the watch and the free necklace with the heart
I have ordered dresses and tops when I started ordering from wish but I have not got them yet. The postal idea is not a good idea
I live in south Africa Johannesburg gauteng
0a 23 clova road sandhurst village sandton
Please could you assist me in this matter
Regards
Lezelle Havenga
Cell +27 [protected]

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
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    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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