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Wish

Wish review: Jewelry 975

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Author of the review
12:03 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Do not order from wish! This web site is a scam... Don't use them. The products are cheap, and they will only send you one item per order, even if it's suppose to be in pairs. The representative from the iloveyou store (tina) was very rude and refused to help solve my issue. The wish web site claims "they got your back" but in all reality they don't even care enough to read your complaint let alone help resolve it. They just pass you over to the merchant and say good luck. I will not use this website ever again and I do not recommend them to anyone. My advice is to find another web site... Their products are cheap and their service is a joke!

975 comments
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hrakoczy
US
Jul 09, 2019 11:50 am EDT

Trying to order on wish and get issue with user account.

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Shirley best
US
Jul 10, 2019 8:55 am EDT

I am trying to pay for my order

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Marilou M. Gecale
US
Jul 10, 2019 3:23 pm EDT

Always ask the card no. I provided already and take a pictures, i did.

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Monica Dunlap
US
Jul 10, 2019 3:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been asked to verify my identity by photo copying my bank statements.
I have tried to update my payment information several times. I Can Not get a human being, there is no way to actually speak to anyone about your account or how to correct the problem Wish is causing. Seems like they don't want you to use their services.

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chelsearuetz
US
Jul 10, 2019 6:10 pm EDT

I placed my order July 1 st I was told I would recieve it by saturday but this morning when when I woke up it said I had been refunded only one Big Problem with that the money's not back on my card so please help me.

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Jude leo
GB
Jul 10, 2019 7:11 pm EDT

Please I need to cancel all my orders which I have placed on wish.com yesterday.by mistake from cart I just wanted to place only 1order but total 27 orders have been send which were saved in cart

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Kimbo11
GB
Jul 11, 2019 3:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm am getting a message of problems with account and it keeps asking for driving licence and I don't drive what can I do I need to put a order through and I cant now I have always been a good costumer and order alot at a time can you please sort this problem out I don't want to go else where when I am very happy with my orders

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Geoff Ireland
US
Jul 11, 2019 4:40 am EDT

My account as been stop but firstly the first account was janice lumb which my partner first ordered and i changed the account to me as followed i have told my sister inlaw that we changed to my account

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Alan jackman
GB
Jul 12, 2019 4:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

What more info do you want for goodness sake the item is too bid I need to return it

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Elle-rey
US
Jul 12, 2019 2:04 pm EDT

Your customer service is inadequate. I don't want to answer prearranged sentences. That does not get me the answers I want. Because they are the wrong questions.

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Paul frank
US
Jul 13, 2019 8:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I dont have 350 words to write am just trying to get this fix.why the hell i need to write 350 words for .my account seen to not be working and i need it fix.i don't need to write u 350 words this is not an s.a compitishion

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Nigel steane
GB
Jul 13, 2019 4:25 pm EDT

MY account was frozen asked for bank statement to prove last trans actions. Plus photo of driving license. All my payments went threw ok. I find this bad practise I am a regular shopper . Sort this out. Was very happy with wish most off my purchases have been jewellery which should not have been the cause if the problem

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Anu Datt
NZ
Jul 13, 2019 4:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi,
I had ordered black colour and have received light brown.
Light brown is very light fro my skin.
Can I return the wrong colour and recieve thr correct colour?

Thanks
Anuradha

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claude bouchard
CA
Jul 13, 2019 11:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have been an outstanding customer and don't know why my account was frozen, please fix this problem so i can start shopping or I will be forced to shop somewhere else. thank you for wasting my time. Claude Bouchard phone#[protected]

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Stephanie Atkins
US
Jul 14, 2019 6:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have order a couple of items and they are not here yet.. Like my husband ring came in but not my ring this is for our wedding in September..

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Peashooter
US
Jul 14, 2019 1:48 pm EDT

Name: Linda Blanchard
Address: 5000 Cypress Point Cir #201
Virginia Beach VA 232455

Order placed June 6; Order #5cf93ed9098bcc71a8de8b598

Never received the products. Wondering if they will ever com. Suppose to arrive Jun 30th?

email : zappyjo@yahoo.com

Please contact me and let me know the status.. Charged to Mastercard 9731.

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Danelle barrier
US
Jul 15, 2019 12:09 am EDT

I cant buy anything cause it saids i owe a payment but everything has been tooken off my card

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madeline morales
PR
Jul 15, 2019 12:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

its been a month that i ordered item above it hazen't arrived, I recived a gift from wish but not the item that I ordered please send me the item if not i need wish to refund my money back. my adress is po.box 1695, barceloneta P.R 00617

Thank You to your's :

MADELINE MORALES

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hrakoczy
US
Jul 15, 2019 4:38 pm EDT

Trying to place order and keep getting issue with account . Tells me to go to wish.com/ payment . When I go to wish.com that is no help. What can I do next to fix this problem?

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Beckysue84
US
Jul 16, 2019 2:10 am EDT

It keeps popping this up payment issues it need to be fix or I will just go some where else so it is what it is

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Cheryl G Holland
GB
Jul 17, 2019 10:46 am EDT

I do not have any ID due to epilepsy not allowed a driving licence what can I do as I have no passport too can I get this resolved please

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Jodi Baker
US
Jul 17, 2019 11:31 am EDT

I have been trying to make purchases but my card keeps getting declined because of payment issues. I have been with WISH for years and have had no problems. Please fix this problem

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Alan jackman
GB
Jul 17, 2019 12:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I need to return a denim jacket too small this is ridiculous that this message is too short I have been a good customer to Wish but never again I need a refund for this item

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hayley robinson
US
Jul 17, 2019 8:07 pm EDT

You are being ripped off by Google. It is simply showing the same one of your ads to single users hundreds of times. This will be having the opposite effect to that you desire. You should demand they only show your ads to the same user 5 times maximum.

Good luck.

siobhan mitchell
siobhan mitchell
GB
Jul 17, 2019 10:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have been a loyal customer with wish and enjoyed all the lovely gifts i purchased for christmas and birthdays now sadly they won't accept my new payment card which my bank issued to me I want to remain a happy customer for years to come but my card is the only card i have to pay with .please accept my visa card .
siobhan mitchell

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Echo40
US
Jul 18, 2019 12:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I cannot use any of my cards every time I swipe to pay for my stuff it says contact Wish.com can you please help me so I can complete my purchase and be on my way

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Tabitha Hoffman
US
Jul 20, 2019 1:29 pm EDT

Everytime I go to claim a free gift I NEVER GET ONE! Its crap. I buy from yall alot and I cant even claim a free gift? Where is my free gift?

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Beverly Thimpson
US
Jul 20, 2019 8:34 pm EDT

I keep putting in my credit card and you all won't take it. I lost my credit card and had to get a new one from my bank. Facebook deleted my account cause they said it was fake or something. How can I send you my photo ID?

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Holl P
US
Jul 20, 2019 8:42 pm EDT

I've purchased many many items in many orders and now I'm having this issue with submitting my order it won't go through it keeps saying there is a payment issue with my user account someone please help I've contacted them many times to please fix the issue and nothing no response nothing

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hails_7273
US
Jul 20, 2019 11:03 pm EDT

ive been trying to order a phone case for my brother and it wont lets me and its annoying us and its stupi like your app fix this please

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Sylvia Spidle
US
Jul 21, 2019 1:12 am EDT

There is nothing wrong with my card or account. There's no hold or block on my card what's the problem?

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Bob Kenny
US
Jul 21, 2019 5:15 am EDT

I ordered led lights there were suppose to be 6 in a set. I ordered 3 set's and I got 1. Were are the rest. How many times can I say I won't what I paid for. Or I'll never buy from you's again.

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Elle-rey
US
Jul 21, 2019 7:18 am EDT

June 22nd I ordered 2 3d birthday cards, a Peacock and a Unicorn. Received the peacock and not the Unicorn. I want the Unicorn.

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Gloria D Mcclendon
US
Jul 21, 2019 8:31 am EDT

I place an order for one wigs and was sent 4 I want to return 3 of them, but I don't have the return address . my address is 6100 Tidewater Dr. Arlington Texas 76018. g_mcclendon@yahoo.com. Gloria McClendon.

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Elovuyo Makohliso
US
Jul 21, 2019 1:42 pm EDT

I ordered a wallet and a watch yesterday and the app says "payement pending" since yesterday so I woyld like to know the issue.Is the problem my card or something else?

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Nelson12
CA
Jul 21, 2019 7:01 pm EDT

Ordered this item and it broke on the third swing . I want it replaced. How do I do this. I have tried contact customer service and all it asks is if I received the club.
I want this request solved and I am very dissatisfied with my first time ordering on Wish. I would not recommend this web shopping site to anyone!

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Cindy L. Huizar
US
Jul 22, 2019 2:36 am EDT

I have been ordering from Wish for a while. Now when I try to pay for something that I want to order I get the bank statement thing. I do not feel that I should be required to send a bank statement since I have been ordering from them for a while Now with no problem.

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Ofori
US
Jul 22, 2019 2:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

payment declined, why ? am I gonna receive my made payment order? since I cannot proceeds to further purchase

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Nyota Ali
GB
Jul 22, 2019 3:21 am EDT

I am trying to place the order on this website but isn't going to work I don't know what the reason. Please let me know if is there anything else you want me to do to resolve this issue ASAP.
My email address is : nyotaali@yahoo.com

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Daniel Marlitt
US
Jul 22, 2019 3:41 pm EDT

My order says it was delivered but i didn't receive it it has been 2 weeks since i ordered it. It says it was delivered 2 days ago i want to know where it is if i don't get it soon i will call my lawyer let me know

  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
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    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 22, 2024
  7. View all Wish contacts
Wish Category
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