Menu
For Business Write a review File a complaint
Wish

Wish review: my order history 33

A
Author of the review
4:15 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have had to reset my phone and install wish app again, i have items ordered awhile ago, but cannot track items because no history, I have signed in with email and Facebook as well. I have emails regarding my orders but when I open them, I get error message 404, what is that, my bank account shows I have paid for the items, but just can't get any information, the app help feature is no help at all

33 comments
Add a comment
C
C
cj holzhaus
US
May 11, 2017 4:46 pm EDT

This stuff they send is cheap junk and it's not easy to contact these people.

D
D
Donna Hines
US
May 31, 2017 2:51 pm EDT

Im tired of my account being used this is the secound time its happened ive not order a thing from wish.com

L
L
Lawrence. Clark
US
May 31, 2017 3:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I. Have. Been. Shopping. With. Wish.com
For. Some. Time. Now. If. You. Go. To
Support. They. Are. Supposed. To. Help
You. They. Did. Nothing. For. Me. So
I. E-mailed. Them. Wish.com/support. Team. Rick
They. Said. They. Refunded. A. Backpack. From
Bag. The. World. For. $23.00. Dollars. Never. Got
The. Backpack. Said. I. Could. Keep. It. Keep
What. I. Still. Haven't. Received. It. And. It's. May
Ordered. It. In. March. I'm. Quite. Sure. It. Was
Returned. To. The. Store. They. Told. Me. It
Was. Still. In. Transit. I. Think. They. Lost. It!?!
I. Also. Ordered. Slippers. In. January. They. Said
They. Refunded. My. Money. I. Could. Keep. The
Slippers. Keep. What? Never. Got. The. Slippers
It. Is. May. For. God's. Sake. Just. Another. Thing
Lost. Who. Are. They. Kidding. It's. BS. Then. There
Was. The. Time. I. Rebooted. My. Phone. METRO
PCS. Told. Me. To. Restart. My. Phone. My. Google
Acct. Was. Wrong. I. Put. My. E-mail. In. They. Did. Not
Recognize. It. Put. My. User. Name. They. Said. Some
One. Already. Had. This. That. Someone. Was. Me!
Never. Reboot. Or. Restart. Your. Phone. This. Is. How
I. Lost. My. Order. History. With. Wish.com. it. Was
Very. Hard. To. Get. Back. Wish. Is. Always. Losing
Something. And. It's. Hard. To. Get. REFUNDS

L
L
Linda schiffino
US
Aug 01, 2017 6:23 am EDT

My name linda schiffino i made and order july 2017 doent show up on my store history i purshed $30.00 in merchandise.

View 0 more photos
J
J
Jacquelyn Spencer
US
Sep 20, 2017 11:23 am EDT

I cannot talk to a real person when I call contact number with my complaint that I have "NO ORDER HISTORY " on my laptop bu t I do on my phone what's up with that? So basically I have two complaints HELP! I have tried settings, logging in and out on different days and times, etc. I don't want to talk to a recording especially with no positive feedback, no feedback at . I do like shopping with WISH but this a been going on long enough. Thank you.

M
M
Mirton
US
Jul 19, 2018 3:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I RECEIVED A MINI COMPRESS THAT ABSOLUTELY DOESN'T WORK. Getting a complete run around from Wish. Keep asking for a picture for the item that clearly shows. How stupid is the request?

D
D
Diana Bolger
US
Sep 02, 2018 5:49 pm EDT

It has been 3months sences I put in my order it has been taking out of my bank account .I receiverd a little pack of ginger root seeds.I have not heard from you please return my funds

A
A
Archie Williams
US
Oct 06, 2018 3:21 am EDT

MY ORDER WAS SENT BACK : HOW CAN I GET MY MERCHANDISE BACK GBOMAN662@GMAIL .COM ARCHIE WILLIAMS

O
O
Oscar Dupree
US
Nov 16, 2018 12:11 pm EST

I order my merchandise on Oct 1, 2018 and I have not received my package.

L
L
lloyd bjorn
US
Dec 13, 2018 7:10 pm EST

hi I received wrong item. stay a way from wish they sent wrong item...twice... WISH .com hotlloyd60@hotmail.com

C
C
Charanjit Arora
CA
Dec 02, 2019 10:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I been trying to get my orders list for the year 2019 but i failed.even I sent several email to wish customer support.
Can you find my orders?

R
R
Ronald Schueler
US
Dec 23, 2018 7:03 pm EST

their system in general is hard to navigate. when you type in "order History" a page offering items for sale appears? In the drop down space on the top of the page there is no listing for "order history" Items are generally decent but he customer service (or noi service) sucks! Can't talk to a human? Never had this problem with "ANY" other online sales company What's up with that?

M
M
mary ann stegmaier
US
Jan 11, 2019 11:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I can not get on your site. I do not know why facebook I am no longer using. I hate facebook

A
A
Anthony Nana Sarfo
US
Jan 11, 2019 1:52 pm EST

i have got one of the four iterms i bout, i have been waiting for it but still dont get it, it has left with one sneaker and thwo wrist watches

A
A
Anthony Nana Sarfo
US
Jan 11, 2019 1:58 pm EST

i need the rest of my items please, my visa card shows that i paid all of the iterms i bought but only one has been brought to me

I
I
Ivan Woods
US
Mar 17, 2019 10:41 pm EDT

IVAN L. WOODS
I HAVE ORDERED TWO DIFFERENT JACKETS, SIZE 3X, AND HAVE RECEIVED THEM. HOWEVER, THESE EXs ARE AT BEST XL. WHERE CAN I RETURN THESE SO I CAN ORDER A 6X.
PLEASE ADVISE.

T
T
Tisheena Middleton
US
Jun 13, 2019 7:29 am EDT

I haven't ordered a thing from wish but yet they keep charging my account. Its very hard to contact someone. This is overly fustrating.

A
A
archie wraggs
US
Aug 08, 2019 10:30 pm EDT

My Name Is Archie Wraggs AT 1801 lONGFORD DR St.LOUIS COUNTY I HAVE NOT GOT MY ORDER, I ORDER MY SHOES JULY 3 THEY SUPPOSED BE HERE AUG 1 YOU THEY WILL BE HERE AUG 8 THEY ARE NOT HERE DONT PLAY WITH ME SEND MY SHOES MY ZIP WAS WRONG IT IS 63136

J
J
Jon Altonen
US
Aug 22, 2019 11:07 pm EDT

How do you return a purchase you do not want and receive my payment back.

M
M
margomc
US
Aug 25, 2019 7:14 pm EDT

I received from Wishpost something that I don't remember the but I do have the #UD258203206CN, Does this help?
Thank you very much!
Margo

L
L
lorenda spry
US
Sep 02, 2019 10:55 am EDT

I only received a portion of my order.. ordered a blanket where is it

R
R
russell 2
US
Oct 06, 2019 3:19 pm EDT

I order a item from wish on sep. 18 2019 and it oct. now and have not receive it yet they said they delivered it on sep the 26 but I did not get it they even gave me a tracking number so I talk to the post office the post office said the item they delivered was small enough to get into the mail box and the tracking number was wrong. I also have camera all around the house and no package was delivered on that day or any other day until this day I had to involve pay pal still waiting for them to resolve the issue .

L
L
Lindia Venter
ZA
Oct 14, 2019 12:46 am EDT

Their don't come back to you about your account i asking support group to help me to get my history of all the orders i put in but their don't come back to me or help me so i don't know where is my orders i order 8 items but now i don't know where is it and i paid for it it show in my bank account that their taken the money but their customer service is very bad

D
D
Dahlia Ephrat
IL
Oct 23, 2019 11:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered 2 items on Sept. 28, one was due to arrive on Oct.20 and the other on Oct. 23. None has arrived. I find it impossible to get to my order history.
attempts to find out the shipment status of these items failed. The Wish Post China Post recognizes none.

I cannot submit this post, because I don't remember my display name or password

George E Brooks
George E Brooks
Burnaby, CA
May 09, 2020 5:30 pm EDT

my name is George E Brooks E-mail gebb10@yahoo.ca
I cannot find my order
my address is 7805 Graham Ave. Burnaby, BC Canada V3N1V6

View 0 more photos
S
S
Simone_Diva
US
Jun 04, 2020 2:19 pm EDT

I have made a order around the beginning of may an it was set for my order to arrive around the mid part of may then my tracking was updated to June an I’m still waiting on my stuff. This is bad business. An u can’t even talk to a live person.

L
L
Lillian A. Brown
Tallahassee Florida 32303, US
Jan 13, 2021 8:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have made several attempts to collect my items from wish, since last year of ordering 3 different items and today i have not received them yet. I am not getting any feed back from anyone and to my knowledge i have been faithful in allowing them to take money off of my card and patiently waiting for my items to be returned to me. I understand the Covid-19 but at some point there should be someone contacting me about my items. Wish had no problem in taking my funds therefore it should not be a problem in me receiving my items. Either my items be shipped to me or refund my funds back on my card and i will not purchase from them again. Please give me some feed back ASAP!

J
J
Jeff Peper
US
Feb 19, 2021 1:01 pm EST

did you ever resolve this. im in your situation right now...>>.it would be nice to know where my items are. thanks

R
R
Ramli Ngot
US
Feb 24, 2021 12:22 am EST

I already placeed my order on 21 Feb 2021. Myr order is:
1. Bluetooth (normal quality 1 unit
2. News Notfaz Type A 1 unit

But when I checked on 24 Feb 2021 there is none in My order history. I already make the payment on 21 Feb 2021. Please check about this issue

J
J
Jeannette Matney
Sulphur Louisiana 70663, US
May 18, 2021 10:04 pm EDT

I just wrote a comment the was my third but I never receive a response my last one disappered so I don't know if you received it please send me and email and let me know if you received my comment Jeannette Matney

J
J
Jeannette Matney
Sulphur Louisiana 70663, US
May 18, 2021 10:07 pm EDT

If you need my bank statement I can get you a copy. You are not Acting in good faith. Jeannette Matney

E
E
Eileen Nadeau Ouellette
US
Jun 14, 2021 9:55 pm EDT

I need to get a print out of all my orders starting August 2019 thru January 2021. Can anyone tell me how to go about this? Thank you.

R
R
Rosemary Smith Franks
Fresno, US
Aug 09, 2021 10:21 pm EDT

I have made several orders, what I didn’t care for I gave to ones that wanted them. My only problem, I ordered a silver ring with a “P” on face size 4. I’ve so far not received it. Everything else arrived. Please help me.

  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 25, 2024
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category