Yanwen’s earns a 1.0-star rating from 549 reviews, showing that the majority of international shipping clients are dissatisfied with logistics services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
where is my order s00000044738101
Hi
I ordered products under order number S00000044738101 on 21/8/19. I am still waiting for my order to be delivered to NZ. I need them delivered asap as I need to make my wedding bouquet. I'm getting married in October 2019.
Could you please get it delivered asap?
Please let me know where is my order as there is no update after 23/8/19
Thanks
Shivani
Yanwen economic airmail/AliExpress
I need to know where my courier is-S00000044738101.
There are no updates on the tracking system since it left China on 23/8/19. I need my projects asap as I need to make my wedding bouquet and I'm getting married in October 19.
Could you please get it delivered asap and let me know where it is
yanwen economic air mail
Dear Sir, I have recently New Rose Plated Gold Rings For Women Crystal Jewelry Fashion Silver Plated Ring Female Wedding Promise Rings For Ladies Gifts. S00000044919239traking i have not received my parcel yet but while tracking it showing that the item has already been delivered to my address (England). Why is it so? I have not get my parcel and have even
order has not been delivered
parcel tracking number VR115585536YP
received message from ebay that package has been
dropped off 25th Sept 08:17 AEST
I I have been home all day and no package has been delivered to this address
and on the ebay tracking site
It is saying package was droped off 24th Sept
So there are 2 different dates marked as drop off
something is not right there
can you please check and advise me as soon as possible
Thank you
Dennis Cryer
electronic anti snoring device - order no 15833
Richard Clements, Flat 2, Granville Court, 194 Dover Road, Walmer, Kent CT14 7JQ
United Kingdom
I emailed contactjeenstore on August 30th, Sept 4th and 16th and did not receive a reply, can you please help
The unit battery only lasts around 2 hours not the 6 as per your product details
The rubber cap that fits into the nose does not fir properly
Would you please replace the unit
Richard Clements
I have not received my product yet
I have booked an online product n it has to be delivered through the yanwen logistics in India but while tracking my product online cannot get the proper information can u help me out n at least provide an appropriate time when my product will be delivered it has been 29 days I haven't received my product till date
My tracking number is as follows: s00000041481204
I am complaining about the screen protector I ordered
I ordered a screen protector on the 17th of August on aliexpress with yanwen economic air mail and the estimated delivery time has passed. Its tracking number is S00000041997017 and I was asked to contact you guys..Can you please help me resolve this issue?...I really need this product and I think it has already reached Nigeria but it hasn't gotten to me at all..You people have to give customers better services because bad reviews are not good at all..
shoes
Dear Sir, I have recently bought a shoes from Ali express with tracking number PR043321458YP.
Unfortunately i have not received my parcel yet but while tracking it showing that the item has already been delivered to my address (England).
Why is it so? I have not get my parcel and have even went to my local post office (Royal Mail) but no parcel with this tracking number.
alibaba products
I ordered few products from Alibaba Express. According to the App, all the products have reached to me and the order is finished by the seller. But none of them have actually arrived.
I am a resident of Bhopal, MP, India. I have checked in my local post office gpo but they need a local tracking ID.
Tracking no-
S00000030973352
S00000030399301
S00000030144791
S00000029921829
S00000029872598
S00000029654445
S00000029729414
Please help me out!
multiple orders on aliexpress not received now for almost 2 months
I have few orders from AliExpress 2 months ago.
As per last tracking updates, items are shown to reach in India last month 17th . Since then there have been no updates on them yet.
Tracking numbers:
S00000028386713
S00000028945099
S00000028483866
S00000028467933
I found only this way to contact Yanwen support in any way.
Please let me know how I can track it and get them delivered
Any update on this?
I had been purchased product from "ali express" but product not received yet so please help me and provide indian postal tracking number please.
Yanwen Economic Air Mail S00000018015184
2019.06.26 19:56 (GMT-7): Departed country of origin
2019.06.26 14:56 (GMT-7): Shipment accepted by airline
2019.06.26 14:56 (GMT-7): Shipment left country of origin warehouse
Yanwen Economic Air Mail S00000018039521
2019.06.25 09:00 (GMT-7): Departed country of origin
2019.06.25 04:00 (GMT-7): Shipment accepted by airline
2019.06.25 01:57 (GMT-7): Shipment left country of origin warehouse
View More
shipping service
I have booked an item from amazon and it was shipped through yanwen and then Gati in India. The shipment was received to Hyderabad India yesterday and it was scheduled to deliver yesterday itself. I called Gati customer support and they said they are arranging the delivery but they have not delivered the item. There is a poor service from Gati and the local delivery person is not responding to calls/text. I complained about this to Gati support team but they did not taken any action. I am hoping you will take some action and arrange the item delivery as soon as possible.
Gati tracking number [protected].
Yanwen tracking # UE819117864YP
my product is sent out of origin since it was departed for the destination country
Plz sent my order to destination country India it is sent to hongkong plz do it it is taking more time then i thought it would be i had orderd it from wish since people are telling that through yanwen logistics you will receive out of 10 packages you will receive 1 so bad service but as a costumer i have faith in your company plz send my package as fast as possible plz
tracking # lw624213355cn
Wig product order # [protected]
I haven't received my merchandise yet and it shows that it has been delivered.
It shows a date that my merchandise was delivered on September 9th of 2019 and I haven't received nothing.
It also wants me to approve delivery. What delivery am I approving if I didn't received my merchandise yet? I didn't received my wig yet!.. where is my wig at?
Where was my merchandise was delivered too?
If I don't get my merchandise soon . I will make a consumers report!
I will also let Donald Trump know about your company ripping me off!
I want my order or my money back now!...
aliexpress
Hi. I actually ordered multiple stuff from AliExpress and due to auto detection of location on that app, the zip code that app used for my delivery address is wrong. All details of my address and contact number is correct. Only the zip code mentioned is wrong. Please help me with this problem. Most of the parcels i think have already arrived in India. Kindly help me how to go about it. If i can know the courier service who handles such parcels and can get in touch with them. Thanks alot. Waiting for a response from you.
I want to ask you a favor about my package with the track number uc496397750yp
can you change my package delivery address, because I made a mistake filling my package address with track number UC496397750YP
if indeed you want to help me please change the shipping address to my new address below
Name: Andre (kocrit)
Address: Lina Putra Game Center, Jl. Dr. Cipto No.57, Jombor, Jetis, Bandungan, Semarang, Central Java 50665
City: Semarang
Province: Central Java
Postal code: 50665
Country: Indonesia
phone number: [protected]
I really beg for your help, please just change the old shipping address because I am in the same country but when filling in the old address I made a mistake
where is my product
it was in transit from 20 days I oreder my order from aliexpress and i Didn't receive this order from 20 days My order Id S00000044998382 please help me regarding this query and reach me as soon as possible my contact is +[protected]
Emai [protected]@gmail.com please contact me by any method I will reply you as soon as possible please reply fast beacause i need this product
product
Hello. I have order some products from Ali Express its estimated time is 60 days and the days were already passes and after some time I see that my parcel was confirmed and received automatically but I did not get any parcel. The provided tracking number is not showing correct information about the product. I am very much disappointed with the service and already contact the customer service many time but I did not get any useful information. I hope you will able to provide me with the helpful information.
aliexpress order id [protected]
I am Sahil Gupta from India. I ordered a product from Aliexpress and its been 2months and my order is still pending for delivery. It was from yanwen economic air mail and its tracking number is S00000029659153. Please update me with the details where is my product right now. My email is [protected]@gmail.com and my contact number is +[protected]
ordered dress size xxxxl and when delivered was v small hardly fit a child. I would like to return it and get a refund. my order no was 4004032
Too small dress want refund. V poor comments about Yanwen and problems getting refunds and returning goods.Address listed for Yanwen F2P is Unit 5 Trident Way Southall UB2 5LF and some customers have said this address does not exist. I am extremely worried re my refund. Look forward to your reply. Susan Watters. Order no 4004032 the tracking no was UE814801480YP
order never came
UC388499771YP is the tracking number and my package never came I've been waiting for 42 days and nothing haven't showed up yet. I called the post office they said that the package couldn't be tracked .What do I suppose to do now. The order was placed on July 29 2019 and it says it has reached its destination but haven't received anything. It was ordered from wish.com.
Yanwen Reviews 0
If you represent Yanwen, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Yanwen
Here is a guide on how to file a complaint against Yanwen on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don’t have an account yet.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Yanwen in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Yanwen, including key areas of concern, relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any additional supporting documents that can help validate your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint against Yanwen on ComplaintsBoard.com.
Overview of Yanwen complaint handling
-
Yanwen Contacts
-
Yanwen phone numbers+86 106 462 1881+86 106 462 1881Click up if you have successfully reached Yanwen by calling +86 106 462 1881 phone number 76 76 users reported that they have successfully reached Yanwen by calling +86 106 462 1881 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 106 462 1881 phone number 75 75 users reported that they have UNsuccessfully reached Yanwen by calling +86 106 462 1881 phone number1%Confidence scoreBeijing, Sales+86 106 466 9779+86 106 466 9779Click up if you have successfully reached Yanwen by calling +86 106 466 9779 phone number 16 16 users reported that they have successfully reached Yanwen by calling +86 106 466 9779 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 106 466 9779 phone number 25 25 users reported that they have UNsuccessfully reached Yanwen by calling +86 106 466 9779 phone numberBeijing, Sales+86 106 465 6790+86 106 465 6790Click up if you have successfully reached Yanwen by calling +86 106 465 6790 phone number 11 11 users reported that they have successfully reached Yanwen by calling +86 106 465 6790 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 106 465 6790 phone number 22 22 users reported that they have UNsuccessfully reached Yanwen by calling +86 106 465 6790 phone numberBeijing, Tracking+86 213 603 1631+86 213 603 1631Click up if you have successfully reached Yanwen by calling +86 213 603 1631 phone number 2 2 users reported that they have successfully reached Yanwen by calling +86 213 603 1631 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 213 603 1631 phone number 15 15 users reported that they have UNsuccessfully reached Yanwen by calling +86 213 603 1631 phone numberShanghai, Sales+86 213 603 1637+86 213 603 1637Click up if you have successfully reached Yanwen by calling +86 213 603 1637 phone number 4 4 users reported that they have successfully reached Yanwen by calling +86 213 603 1637 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 213 603 1637 phone number 14 14 users reported that they have UNsuccessfully reached Yanwen by calling +86 213 603 1637 phone numberShanghai, Sales+86 213 635 9765+86 213 635 9765Click up if you have successfully reached Yanwen by calling +86 213 635 9765 phone number 11 11 users reported that they have successfully reached Yanwen by calling +86 213 635 9765 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 213 635 9765 phone number 21 21 users reported that they have UNsuccessfully reached Yanwen by calling +86 213 635 9765 phone numberShanghai, Tracking+86 755 8357 6869+86 755 8357 6869Click up if you have successfully reached Yanwen by calling +86 755 8357 6869 phone number 4 4 users reported that they have successfully reached Yanwen by calling +86 755 8357 6869 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 755 8357 6869 phone number 17 17 users reported that they have UNsuccessfully reached Yanwen by calling +86 755 8357 6869 phone numberShenzhen, Sales+86 755 8357 6658+86 755 8357 6658Click up if you have successfully reached Yanwen by calling +86 755 8357 6658 phone number 1 1 users reported that they have successfully reached Yanwen by calling +86 755 8357 6658 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 755 8357 6658 phone number 15 15 users reported that they have UNsuccessfully reached Yanwen by calling +86 755 8357 6658 phone numberShenzhen, Sales+86 755 6158 6158+86 755 6158 6158Click up if you have successfully reached Yanwen by calling +86 755 6158 6158 phone number 0 0 users reported that they have successfully reached Yanwen by calling +86 755 6158 6158 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 755 6158 6158 phone number 10 10 users reported that they have UNsuccessfully reached Yanwen by calling +86 755 6158 6158 phone numberShenzhen, Tracking+86 579 8523 8581+86 579 8523 8581Click up if you have successfully reached Yanwen by calling +86 579 8523 8581 phone number 3 3 users reported that they have successfully reached Yanwen by calling +86 579 8523 8581 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 579 8523 8581 phone number 12 12 users reported that they have UNsuccessfully reached Yanwen by calling +86 579 8523 8581 phone numberYiwu, Sales & Tracking+86 203 650 5001+86 203 650 5001Click up if you have successfully reached Yanwen by calling +86 203 650 5001 phone number 3 3 users reported that they have successfully reached Yanwen by calling +86 203 650 5001 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 203 650 5001 phone number 16 16 users reported that they have UNsuccessfully reached Yanwen by calling +86 203 650 5001 phone numberGuangzhou, Sales+86 203 650 5002+86 203 650 5002Click up if you have successfully reached Yanwen by calling +86 203 650 5002 phone number 3 3 users reported that they have successfully reached Yanwen by calling +86 203 650 5002 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 203 650 5002 phone number 14 14 users reported that they have UNsuccessfully reached Yanwen by calling +86 203 650 5002 phone numberGuangzhou, Sales+86 208 633 1015+86 208 633 1015Click up if you have successfully reached Yanwen by calling +86 208 633 1015 phone number 5 5 users reported that they have successfully reached Yanwen by calling +86 208 633 1015 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 208 633 1015 phone number 25 25 users reported that they have UNsuccessfully reached Yanwen by calling +86 208 633 1015 phone numberGuangzhou, Tracking+86 400 108 5656+86 400 108 5656Click up if you have successfully reached Yanwen by calling +86 400 108 5656 phone number 0 0 users reported that they have successfully reached Yanwen by calling +86 400 108 5656 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 400 108 5656 phone number 0 0 users reported that they have UNsuccessfully reached Yanwen by calling +86 400 108 5656 phone number
-
Yanwen emailsinfo@yw56.com.cn100%Confidence score: 100%Supportmarketing@yw56.com.cn98%Confidence score: 98%sales
-
Yanwen addressLantian Rd, Huaqiang North, Futian, Shenzhen, Guangdong, China
-
Yanwen social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 17, 2024
- View all Yanwen contacts
Most discussed Yanwen complaints
faulty productRecent comments about Yanwen company
Incorrect orderOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!