Yanwen’s earns a 1.0-star rating from 549 reviews, showing that the majority of international shipping clients are dissatisfied with logistics services.
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Jaguar emblem stickers
I purchased these stickers on June 28th 2022 Order # [protected] from Amazon, Tracking # claims my package was delivered on 7-18-22. I never received it. My name is Ira H Beyer 4727 Meise Dr Baltimore, Md 21206 E-mail is [protected]@comcast.net
Desired outcome: Please refund I'd appreciate a response, or my stickers.
Amazon order returned to sender without explanation
I ordered a phone case/wallet from a seller on Amazon who then proceeded to ship it using Yanwen tracking #UG488033832YP. All seemed to be OK, it arrived at customs, but stayed there for days and days. Upon tracking it through Amazon itself, I was appalled to see it labelled as "Undeliverable" with the message of "there was a problem with shipping & order was sent back to the seller." I was then told I would be getting a refund for the "returned" item. That's all good & well, but I would've liked an explanation as to what the problem was! Amazon's tracking history shows that it was "delivered" on 7/5/22. I don't know if that means it was actually delivered back to the seller or to someone else. I DEFINITELY did NOT receive this package!
Desired outcome: A better explanation as to why my Amazon order couldn't be delivered than just a generic "there was a problem" excuse.
Rip off
I ordered pants, size x large
What I fire was pant for a child, no way to return stuck with this crap horrible this is why we don't do business with China!
Yesterday in the mail from China these horrible pants 8 did not order these, but i'm sure in paid.
I want to know how in the he'll xl we xxs! These pants would for a child
They rip us off!
There is no invoice, no paper in your bag, no way to return just craped on...
Desired outcome: Pay me back
Product not delivered
Product not delivered! Said lack of enough address! Tracking # UG460277477YP purchase date 5/24/22 transaction ID 18Y44523U4345282B from [protected]@hardlandgear.com
Desired outcome: Want my product
Parcel not received but entitled as delivered
Ordered items from china, it was meant to be delivered through Yanwen. I have not received the parcel but the tracking id shows it has been delivered. I have neither received a call from delivery agent nor any email updates. They have not provided any valid contact number. Emailed them 4 times, no reply come from their side. This kind of behavior is unacceptable. I have already paid for my package.
Tracking id - UG455041972YP
Desired outcome: Either refund me the price or deliver the parcel along with delivery agent contact number.
I haven't received my parcel
Hello. I have bought a baby cot bed from Moanos at 10th of January and I've been waiting for my package tracking number (UG325743909YP) for five months now. I have contacted with Moanos several times and they assured me that my parcel was posted and it is with your courier. Tracking number shows that it was delivered to my country on 20/01/22 and the trace of it has been lost. I sent two emails to [protected]@yw56.com.cn asking to check the progres of the package, but no one replied. I'm providing a receipt and screenshot of tracking details.
Please check the status of the package and reply to my email please. Thank you regards Agnieszka
Desired outcome: Please refund
My order says delivered but I did not receive this item.
Tracking number: UG394655365YP
details
Case ID:
PP-D-[protected]
Disputed amount:
$35.93 USD
Seller info:
creategundam Information Technology Co., Ltd.
[protected]@gmail.com
Shipping address:
695 Swan Creek rd
East Tawas, MI 48730
Date reported:
April 10, 2022
Invoice ID:
250773-ONL00000581
Transaction ID:
8WU02016LM838180H
Transaction amount:
$35.93 USD
Tracking info:
UG394655365YP
Shipped by app.carrierNames.carrierNames.yanwen
Additional Info
Your note:
Never received item!
Item details
Item name:
💖Rustic Farmhouse Antler Wreath / BUY 1
Item description:
💖Rustic Farmhouse Antler Wreath / BUY 1
Item number:
LLDEER1
Quantity:
1
Desired outcome: Can you please research where this item was exactly delivered? Was it handed off to my post office 48730 zip. I did not receive this item! My address is 695 Swan Creek rd east tawas, mi. Thank you Deidre Osborne.
A mí me está pasando lo mismo donde se localiza esos paquetes que según entregan y no lo asen en mi caso ponen la ciudad y el código postal así no se save ni donde lo entregaron
Fnaf plushies ordered I'm december
It's now been months since I ordered and I haven't received the package for my son. 🥺 The seller told me to contact yodel but I couldn't get through the phone number so I used the website and said the package number wasn't recognized. I didn't know I had to call to get my package I am so confused I have never had to do that before even when I order stuff from China. I won't be ordering from international sellers anymore I know that much.
Desired outcome: Refund
I meant to write that it has been five months since I ordered and haven't received the package.
Sunglass delivery ordered from Ambassador online store but stuck at Your Nigerian branch.
Good day, I am Charles,
I ordered a sunglass from ambassador, an online glass company. I have ordered for over a month now. The details are as follows
Order number #11038
Track number: VR457966370YP
From your online tracking platform, I released its being in Nigeria for more than 3weeks and it's stuck.
Worst of all is that there's no contact to call or address whatsoever. Kindly assist me with contact information as I need my delivery as soon as possible.
This is very poor if you as me.
I look forward to your promote response.
Thank you.
Charles.
Desired outcome: I want my sunglasses delivered immediately. I'm tired of waiting endlessly
Intbbee.com
I ordered a modern desk and chair set on February the 8th it never came. I am annoyed. Then I 2as informed that on March 3 the package was delivered. The only thing I got in march was a small silver ring that looked nothing like a computer desk and chair. since then usps have had me tracking all over the usa. The original tracking number was
S00000249377518, then I got this one 0B0513025000D36234982 then this one 9400111202508385659847
Desired outcome: Would like to know what happened to my computer desk and chair
Order tracking
Hello
My 2 parcel tracking status stuck from 8 march
UQ318024819SG
UQ318117467SG
No updates about where is my parcels
Bhot parcel has same issue
Stuck on *Shipment sent to transshipment hub*
Please help me
My email: [protected]@gmail.com
Desired outcome: UQ318024819SGUQ318117467SG
Slow deliver time
Such a poor delivery service I ordered something from Amazon ages ago and it still haven’t come if u can use DPD or DHL I give this dumb yanwen company 1 STAR
DO NOT USE
My order not yet delivered
As per information received,my parcel has reached the destination country but it has still not been delivered to me, please look into the matter as soon as possible and deliver my order at the earliest
From China to UAE
Tracking number-UD549113267YP
Desired outcome: Please deliver my order at the earliest
VR452080504YP - invalid tracking
This tracking shows that my package was delivered to me on the 4th of February 2022.
I have not received anything. I do not even live in the town that it shows to be delivered. The Greek post office said that this package has never entered Greece.
The seller in China will not help.
I have paid him and I want my package found and delivered to me.
Please help me find it.
Please email any evidence or message
gina.[protected]@gmail.com
+[protected]
Desired outcome: PLEASE FIND MY PACKAGE
Canon PF 10 print head
Item has not be delIver after indicated processed through Nigeria for more than 10 days.
Tracking info:
Tracking No: VR453343856YP
Store name/location : ebay.com
Item shipped on : 07 January 2022
Shipped location : China.
Time 5: 06 PM
Please see the attached file for more details
Please I need urgent reply.
Thanks
Baby cot
Order not received, when I track on the app, it shows it was delivered successfully at Richards bay in SA, but I don't Stay in Richards Bay, I Never Put Richards Bay as my address. My address is uMhlabuyalinga Municipality, Manguzi, Kwangwanase 3973, that's the address I put when placing an order. My order #11021 was not delivered to me. the track and trace is :VR448628952YP. please deliver to me, my contact number [protected], email:[protected]@hotmail.com
thank you
Desired outcome: Deliver to my address
Update on the order
I am waiting on a parcel from China to NZ and it is showing as arrived in the country on 23rd November-2021 and still now it is showing the same info. I have called NZ Post and they could see the item using the tracking number but no other information is available. (tracking details below)
Number: UD534067107YP
Package status: Expired
Country: China -> New Zealand
Destination:
Origin:
2021-11-23 14:40 Oakland, Destination Country - Arrival
2021-11-17 03:00 Port of departure - Departure
2021-11-06 23:15 Port of departure - Received by carrier
2021-11-06 00:10 SHEN ZHEN, Package data received
2021-11-05 11:37 Yanwen facility - Outbound
2021-11-03 12:31 Processing information input
2021-11-03 00:31 Yanwen Pickup scan
======================================
Powered by www.17track.net
haven't delivered
dear concern,
shipment haven't delivered yet
Small Parcel ex China to NZ
Ordered 28 August. 110 days later not delivered. S00000226084716. This unfortunately is typical of YANWEN - worst ex China ever and getting worse year on year. I have learnt that free freight via Yanwen is an error. Better to pay a few more dollars and get a reliable service with delivery at worse in 60 days.
There is no recall against Yanwen and suppliers in China using Yanwen have no tracking availability. Send by Yanwen and hope!
Order not received - UD528524885YP
Hi Team,
I am still waiting for my order made on 7th of October from roguereal and it was shipped by Yanwen logistics. Order number is UD528524885YP. The last update is of 25th of October and since then there is no update and I have not received my package yet.
Below is the complete status so far of the package showing on the tracking website:
2021-10-25 13:57
Package data received
2021-10-21 05:05
Port of destination - Arrival
2021-10-20 09:51
Port of departure - Departure
2021-10-16 04:06
Yanwen facility - Outbound
2021-10-11 08:03
Last mile=> Destination country post, number UD528524885YP
2021-10-10 00:43
Processing information input
2021-10-09 12:43
Yanwen Pickup scan
Request you to look into it on priority as we really need the cuna for our little baby.
Looking forward to hear from you.
Best Regards,
Gaurav
email: gaurav.[protected]@gmail.com
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Yanwen emailsinfo@yw56.com.cn100%Confidence score: 100%Supportmarketing@yw56.com.cn98%Confidence score: 98%sales
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Yanwen addressLantian Rd, Huaqiang North, Futian, Shenzhen, Guangdong, China
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Yanwen social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 23, 2024
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