Yanwen’s earns a 1.0-star rating from 549 reviews, showing that the majority of international shipping clients are dissatisfied with logistics services.
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allkpoper item still in transit since july
Purchase Date : July 23, 2018
Client # : +[protected]
I have ordered an item from the ALLKPOPER site late July and have not received the item as yet. You're tracking info shows "IN TRANSIT 35 DAYS". How can an item be shipped within Asia be in transit for 35 days? Attached is the screen grab of the info from your tracking site.
Desired Resolution: I want the item delivered ASAP to me please as it has been way too long for a delivery within the same region.
Will anyone even bother to respond?
What's the point of a complaints board when the board itself is something to complain about?
Where is my package and when do you plan for it to arrive?
How are you even doing the delivery? By walking? Please advise so at least I know something.
product not received
Dear Mr./Madam,
I am writing because of product that I ordered from company cosplaycos2013. The tracking number of this order is YE113749798CN. We have ordered in January this year and the package still did not manage to arrive. When I check the delivery status on Your website, it says it is in transit and that it has been dispatched on 8th January (as You can see on the photo that I enclose). We have already paid for this order in January, the sum was 43, 99 €, that means 15, 99 € for the product itself and 28, 00 € for the express delivery, i.e. for the shipping. Our problem is, that we received neither the product or the money back. Because the order is still in transit, I assume there was a problem at Your side and the product got stuck somewhere. The product should have been used for one event which already happened, so it is no longer relevant for us. Because of this, the ideal solution for us would be You returning the product to the company and so, company could send us the money back. You have to understand that this simply is not an acceptable situation for us, having neither product or money, and it is needed to solve it. Thank You for Your quick answer and for solving this problem.
Filip Varhaník
I enclose the photo that I mentioned
packages not received
Good day
Herewith the tracking numbers of the packages i had purchased in June 2018, It is the end of August and i still have not received them.
[protected]
[protected]
UB109342022YP
YT1819300110034271
[protected]
Kindly assist. The date i was provided with was the date in August which i should have received my packages. It is now the end of August and i havent received those packages. Please will you look at this as a matter of urgency as i need those items before next week. I will be grateful if your offices assist me as soon as possible.
Thank you.
stuck product
DEAR FRIENDS OF THE YANWEN MAILING COMPANY.
I HAVE PURCHASED A PORTABLE MINI PROJECTOR ON AUGUST 11, 2018, TO THE EBAY COMPANY AND SEE THAT THE PRODUCT HAS BEEN STUCK IN THE YANWEN MAIL IN THE FIRST STAGE OF THE COURSE.
PLEASE COULD YOU TELL ME BECAUSE IT DOES NOT ADVANCE THE PRODUCT? WHY IS THIS STUCK? I NEED THE PRODUCT AS FAST AS POSSIBLE.
PRODUCT NUMBER: [protected]
FOLLOW UP CODE: UG906905066CN
A BIG HUG OF FRIENDS OF YANWEN. I HOPE YOUR SOON RESPONSE TO MY EMAIL ([protected]@hotmail.com)
TELEPHONE NUMBER +[protected]
GREETINGS FROM ARGENTINA! THANK YOU VERY MUCH
lp00104464297125
LP00104464297125 - still not recieved this item can you help i really need the items.
Jul 11, 2018
10:20 am
Arrived at UNITED KINGDOMYanwen
In Transit
Jul 10, 2018
11:58 am
Dispatch Out From TransitYanwen
In Transit
Jul 09, 2018
03:26 pm
Arrived at TransitYanwen
In Transit
Jul 06, 2018
03:15 pm
Arrived at HKGYanwen
In Transit
Jun 25, 2018
11:26 am
Items Sent Out of OriginYanwen
In Transit
Jun 21, 2018
11:00 am
Despatched from yanwen sorting center.Yanwen
Jun 21, 2018
07:07 am
Process completed in yanwen sorting center.Yanwen
Jun 21, 2018
06:54 am
Yanwen Acceptance.Yanwen
this site also sucks balls
waybill no ue671669642yp not delivered. tracking says "concerned customer person not available"
I am very much available at home. nobody came to deliver the parcel. I am not able to cantact the delivery boy as I do not have his Phone number. My mobile number +91 [protected] is available with the delivery service. Generally the delivery boy"s number is messaged to me and they used to contact me to know the exact address. First time I am facing this problem. I got so many parcells from China and the delivery was smooth. Kindly let me know the cantact no. of the delivery office in Uppal, Hyderabad, India.
did you recieve it then ?
delivery/tracking
I have numerous packages all stating "reached destination country post office" over a month to two months ago that I never received. All tracking numbers are similar to this one: UB260947450YP
They all start with the UB...
These packages have to be somewhere? They can't just disappear into thin air. Why don't they specify WHICH post office they went to at least? What can be done about this! I really wanted these items!
Thank you
items i've ordered online have not been delivered
I'm waiting for the items I ordered online to get delivered. But when I track them they say contact support team. Well this is my second time contacting you in a month and leaving my complaint but nobody has even bothered to contact me and help me figure out why almost everything isn't being delivered to me.i have all together 50 items ordered and I have only recieved 5 of them. Can you have your support team contact me so we can get this figured out.a
aliexpress
So i ordered three small things from aliexpress which are a bracelet a necklace and phone case and i have been waiting for a while now it was said to arrive maximum on august 11 but it still hasbt arrived and now it says to contact your support team. Also, this is my first time ordering online so im not sure how exactly this works so i just need to know where my things are cause this is starting to annoy me.
wish
so I have a few items that ordered off of wish and I accidentally put in the wrong address. it was an invalid address that I typed in. I put in 16 N New Jersey Ave, Atlantic City, New Jersey 08401 USA and the correct address is 19 N New Jersey Ave, Atlantic City, New Jersey 08401 USA. two questions. 1 can you call the company that received the package in the USA and have them make the change and 2 can I get the companies name that was in the US that is handling the shipment
where are my packages
I have 40 plus items ordered that are being flown hereby yanwen. Now I have recieved 4 items of the bunch. Now almost everything I have ordered when I track it on track 17 says contact support team. It took me a month and a half to find this site here. So who do I speak with in regards to making sure I get my packages or where do I go to get them. Cause I have about 15 items over the past month and a half that haven't made it here cause you don't even give a link to make it easier when you put on the tracking contact support team. Even more you don't even try to contact me as my contact information is on the packages you have in your posession. Can someone please tell me why the heck I'm supposed to do to get my things I've ordered.
give me a date
UC106629256MY its been 78 days did my package reached johannesburg i would love to go and collect it i been tracking it and it has stopped could u tell me where it is and how do i go about receiving it if its by an airport or by a post office with kind regards please help me in anyway u can thanks alot do yourl always take so long to deliver its been a long wait
where are my packages
So I've ordered aproxamitly 40 items online in the past little bit and almost everything that makes it here to Canada and the yanwen puts on my tracking page saying contact support team and no link giving me the right information on how I can contact them and even more they have never contacted me in regards to these packages. And some of these items have been in yanwens possession for now two month here in Canada. Tell me this if we need to get in contact with yanwen then why is there no link that would connect us so you can bring me everything I ordered.
So I've been tracking a bunch of my orders from wish, geek, and AliExpress and they just about make it here but in the end I get a message when tracking that says contact support team. How do I contact to find out where my parcels are or do I have to pick up my stuff from. I have things that are supposedly in Canada since June 13 but still haven't been delivered. Also have not heard from yanwen about a single thing.
tracking number uc099709124my
Hello,
I contact you from Romania.
A postal parcel was sent to me via your service on 05 May 2018, 17:33:32 PM, which has the tracking number UC099709124MY.
I have not yet heard of this referral.
Can you help me find out where the parcel is?
With what postal service do you work in partnership for the countries in Europe?
Thank you in advance for your support.
All the best!
Ciprian Racuciu
pram
Hi there,
I ordered a pram from ebay and was provided with this tracking number UB143404760YP. It showed that it has arrived but i dont know which post office to contact and where to pick it up from. Please get back to me as soon as possible. I messaged the person who sent me the pram so many times and he sent me the tracking number and said we recieved it. Im very upset and worried, i really need my baby pram as soon as possible because my baby is getting big and i paid so much money for it.
shipping issues
I placed an order over a month ago and was provided the following tracking number
: UB104083900YP. When I track this item it says my item, "Arrive at destination country post office" on June 19th but I still have not received the item. Is there any way to find out where it is or what happened? I understand international shipping takes a while but it has supposedly been in my country (USA) for a month. Do you know what post office it arrived at?
Regards,
Adam Gillam
[protected]@gmail.com
my shipment vr017785197yp
Dear Sirs,
I am eagerly awaiting the arrival of this package (VR017785197YP), which reached Sweden and was passed by customs as early as the 23rd of June, according to your tracking service. What happened to it next? I haven't seen it.
Please ascertain the whereabouts of this parcel and let me know.
Yours faithfully,
Maria Uzowuru, Bromma, Sweden
late parcels
I ordered a few things off of Aliexpress over a month ago. I noticed on the tracking info hasn't changed in a month. The tracking numbers of two I'm waiting for are LP00099042951572, and LP00099073184744. I have one more parcel it's not late yet but looking at how "quickly" these two are arriving I imagine this one will be late. I would please like to know what is the hold up. Ty
delivery
Hi there. I would like to ask information about a delivery I'm exempting since the 4th of July.
Tracking it I see that it is in hold in UK since the 15th of June.
The tracking number is UB075321967YP, can I know why it is not been delivered? Why it is in hold there?I contacted the seller already and I've been told that they can not do nothing, only the delivery company can do something.
Thank you very much
two packages have not been received
Good Day, I have ordered two packages from Wish and the carrier is Yanwen. I have yet to receive my packages and there is no record of them at my Local Customs/Post Office in South Africa. Please see all the information I have to date of these two packages:
First Package -
UB028959923YP-[21812574BL8PG8WG]-SB1018976917
2018-05-27 13:27 In Transit Arrived at SOUTH AFRICA
Destination Country South Africa
2018-05-14 10:15 In Transit Items Sent Out of Origin
Origin Country
2018-05-27 13:27 In Transit Arrived at SOUTH AFRICA
2018-05-26 17:38 In Transit Dispatch Out From Transit
2018-05-25 18:37 In Transit Arrived at Transit
2018-05-24 12:35 In Transit Arrived at HKG
2018-05-12 02:10 Despatched from yanwen sorting center.
2018-05-11 22:10 Process completed in yanwen sorting center.
2018-05-11 22:10 Yanwen Acceptance.
2018-05-10 09:01 The item information was created by the seller.
Second Package -
UB017261005YP-[205115-5-[protected]]-SB1017290981
2018-05-04 01:50 Despatched from yanwen sorting center.
Destination Country South Africa
Origin Country
2018-05-04 01:50 Despatched from yanwen sorting center.
2018-05-03 23:13 Process completed in yanwen sorting center.
2018-05-03 14:59 Yanwen Acceptance.
2018-05-03 04:20 The item information was created by the seller.
Please assist in advising where my packages are as I was supposed to receive them by 19/06/2018 and it is already the 28/06/2018 with no trace of them.
Kind Regards
Angelique du Plessis
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Yanwen emailsinfo@yw56.com.cn100%Confidence score: 100%Supportmarketing@yw56.com.cn98%Confidence score: 98%sales
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Yanwen addressLantian Rd, Huaqiang North, Futian, Shenzhen, Guangdong, China
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Yanwen social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 23, 2024
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