Yanwen’s earns a 1.0-star rating from 549 reviews, showing that the majority of international shipping clients are dissatisfied with logistics services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
4GB+64GB+64G TFcard 2020 with order ID 5f772ccfcc826c2715f07bf2
4GB+64GB+64G TFcard 2020 with order ID 5f772ccfcc826c2715f07bf2
Colour: black
Size: US plug
store: wuhuiling216
Desired outcome: Pls send to federal University of technology Akure, Ondo state
Package not delivered assumed lost or destroyed
Your Tracking #, UF756292533YP
Package picked up in friday february 19, 2021 port of departure feb 24, 2021, port of destination arrival, february 25, 2021Arrived in USA in March 3, 2021, shipped to Orlando FL March 5, 2021 ands has not bee tracked since the arrival in Orlando FL
I Assume package is lost or destroyed.
Please replace [protected]@bdzaizai.top
Purchase price $120.00USD. Their order # WSZ94701
Joe Ziomek
[protected]@terranova.net
[protected]
Desired outcome: Replace ordered Item or refund full purchase price $120.00 USD
Amazon tracking # [protected]. Yanwen tracking # UF755510064YP Never received my package.
I ordered 2 puppy outfits on February 14, 2021 from Fishoneion pet clothes. I had to complain to Amazon only then my package suppose to be delivered at my address 76 Imperial Drive Apartment F in Manchester, Connecticut 06040 on March 18, 2021 at 9:46 AM. I never received my package
AmazonTracking # [protected]
Yanwen tracking # UF75510064YP
Desired outcome: Where's my package
Unethical behaviour: marking delivered when clearly was not.
YANWEN LOGISTICS - the most unreliable service: you marked the parcel as delivered when it clearly not even reached the destination country.
Now I'm conducting the dispute with Seller and AliExpress, but they ask for "shipping company's missing parcel documents within valid time", which you do not support.
07 Dec 2020- 01:45
DELIVERED YANWEN LOGISTICS
This is the final status. Carrier doesn't provide further tracking updates.
06 Dec 2020 - 22:47
WITH DELIVERY COURIER YANWEN LOGISTICS
04 Dec 2020 - 06:58
RECEIVED AT OPERATIONS FACILITY YANWEN LOGISTICS
01 Dec 2020 - 10:44
SHIPMENT RECORD CREATED YANWEN LOGISTICS
01 Dec 2020 - 10:42
SHIPMENT RECORD CREATED YANWEN LOGISTICS
01 Dec 2020 - 10:00
SCANNED IN H2H DEPOT YANWEN LOGISTICS
26 Nov 2020 - 14:09
Assigned destination country post tracking number [protected] YANWEN LOGISTICS
26 Nov 2020 - 08:10
Departure to country of destination YANWEN LOGISTICS
26 Nov 2020 - 06:50
Parcel received and processed YANWEN LOGISTICS
19 Nov 2020 - 06:25
Port of destination - Arrival YANWEN LOGISTICS
17 Nov 2020 - 17:58
Port of departure - Departure YANWEN LOGISTICS
14 Nov 2020 - 23:52
Assigned destination country post tracking number UF517462062YP YANWEN LOGISTICS
14 Nov 2020 - 21:52
Departed Yanwen sorting center
Yanwen
YANWEN LOGISTICS
13 Nov 2020 - 16:30
Processing information input YANWEN LOGISTICS
13 Nov 2020 - 12:54
Pickup scan
Yanwen
Desired outcome: Full reimbursement for missing parcel
Delivery
I have ordered something from the website IVrose.com they shipped it to the netherlands with Yanwen. Trough the shipping information provided from the customer service of IVrose I was able to track my package. After not much new information I contacted customer service at ivrose. They told me Yanwen lost my package.
Desired outcome: Either relocate my package and deliver or contact me with an other option
My 5 parcels
Please tell me where are my 5 parcels with these tracking numbers:
UD321624424YP, UD321737854YP, UD321563946YP, UD321733486YP, and
UD321564014YP Surely from December 2020 to date no any news why ?
These parcels where ordered in China, to be shipped to Lusaka-ZAMBIA zipe code:10101. Address: Mr.TOM MDUMUKA, c.o.ZAMPOST Main Office Cairo Road Lusaka-ZAMBIA, Phone: +[protected] or +[protected]
Undelivered parcel
Ordered parcel with Tracking number UF703525770YP
Feb12, 4:20 am - Shipment en route
Feb12, 11:56am - The item being returned to the sender went out for delivery
Fer 12, 1:09pm - Successfully collected at parcel locker
I was never notified that Parcel was delivered and I never picked up. Moreover, why the history of tracking showing that the item was returned to sender, then it says parcel successfully collected.
Desired outcome: return payment
Pot and pan set
I order a pot and pan set on nov 28th and it says it was delivered Jan 19th but I never received the dishes UF641893834YP this is the tracking number of my package
Product not delivered
I ordered 2 cameras from a company named Shuioshop. The cameras were shipped by your company on 12/05/2020. The tracking# is UF5849480YP.
When I run the tracking # it shows that the product was delivered to me on 12/31/2020; however, I did not receive the product.
Because Shuioshop will not give me a refund, I am filing this complaint with you. I expect a refund of $30.34 to cover the purchase cost of the cameras.
Desired outcome: $30.34 Refund
My shipment
I want to now with which company you send my order I ordered from 27-12 till know I didn't receive my order send me the name of the company and the contact number as soon as possible
VR388613278YP
order #B17217
I need contact number
Please help me please this gift for valentines and no more time
I am trying to found yanwen company in Cairo I can't please contact this company and let me now how can I contact them in Egypt
RH154915441TR
Why till now you didn't deliver it is in Cairo from 4 February and till now no body call me
My email [protected]@gmail.com
Order name hisham
Package not received sent the 10th december
where is the package ud321702872yp? sent from china the 10th december 2020
Desired outcome: receive the item
Parcels 3 months in my country but not delivered
I've attached 3 screenshots of all parcels that have been sent from aliexpress sellers through canino-yanwen&sunyou
All are just sitting in auckland nz shipping depot still from 3 months ago and not been delivered to me!
Why? Are the workers stealing or incompetent?
Cost me time, money & my business!
When is someone going to sort it out?
Desired outcome: DELIVER MY PARCELS ! ! !
3pcs backpack
I ordered for a 3 in 1 bag pack since November till date I still haven't received it, I've been going to the local post office for weeks and I still got nothing.
I was told the order number is invalid and doesn't exist
The order number is UH900816411KG, please I'd like you to help deliver my order on time or refund my money
I've been receiving mails that it has arrived but still got nothing
Item I ordered
My order when I got it was broken. Here is my tracking number 92612927005303010030386404
Desired outcome: Want my money back or a new one
My order didn't arrive to me yet
Hi I'm Hasna Nawas from Sri Lanka
I ordered 8 items form AliExpress on November 2020 and not its January 2021 and none of them arrived me. I am really disappointed.These are my tracking numbers, please check and let me know where they are.
S00000175306724
S00000175133032
LP00419246715571
S00000173539845
LP00418281630745
S00000174086019
S00000173881852
S00000173664613
I am hoping for a good reply. :(
Desired outcome: A good reply
4px express uk co limited unit 5 trident way southall ub2 5lf
Ordered a gaming system and and was sent wrong item checked were they sent my package as had tracking and was sent to Salford Manchester have tried getting in contact with this company so can send back what was sent to me and recieve what I ordered but can't seem to find any information about this company have looked online for details of company but can not find anything
Desired outcome: Want what I ordered
Package from dhgate
Hi
My order number [protected] was ordered on
[protected]:56:32. The name of the seller is
Customized Coins Store
Hunan, China (Mainland)
The tracking ID is VR382121690YP which changed to LP517396099MY.
The tracking shows that parcel is delivered to India on 28.12.20 at 5.54pm IST but I HAVE NOT RECEIVED MY PARCEL. How can it show delivered when nothing came ? This is worst service ever.
My email id is [protected]@gmail.com
Mail me and let me know where my parcel is or else I will have to give negatively reviews about your courier company.
Thanks
Delivery
Ordered printer chips from Aliexpress
Track nr LP00412684236760 or [protected]
I tracked the parcel until delivered to SA - destination country.
Then it disappeared.
Who was this delivered to in South Africa?
Waiting since 30 Oct 2020
Tracking attached
FJ Marais
Delivery missing
Hello, I missed my delivery and the package returned to regional Center in Israel.
How can we resolve it.? Tracking no. UF [protected] YP. Please, contact me or mail your address in Israel or a telephone number.
Thanks.
- [protected]@yahoo.com
Ashinday oversized sunglasses
I ordered the Oversized sunglasses from Ashinday on July 6th 2020 and was sent to Yanwen for delivery it is now January 4th 2021 and I still haven't received my product, it is obvious that was a scam, so I have been robbed. It wasn't that expensive but I do not appreciate being taken like this. I wanted to report them to the BBB! Order number UD159244535YP
Yanwen Reviews 0
If you represent Yanwen, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Yanwen
Here is a guide on how to file a complaint against Yanwen on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don’t have an account yet.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Yanwen in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Yanwen, including key areas of concern, relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any additional supporting documents that can help validate your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint against Yanwen on ComplaintsBoard.com.
Overview of Yanwen complaint handling
-
Yanwen Contacts
-
Yanwen phone numbers+86 106 462 1881+86 106 462 1881Click up if you have successfully reached Yanwen by calling +86 106 462 1881 phone number 76 76 users reported that they have successfully reached Yanwen by calling +86 106 462 1881 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 106 462 1881 phone number 75 75 users reported that they have UNsuccessfully reached Yanwen by calling +86 106 462 1881 phone number1%Confidence scoreBeijing, Sales+86 106 466 9779+86 106 466 9779Click up if you have successfully reached Yanwen by calling +86 106 466 9779 phone number 16 16 users reported that they have successfully reached Yanwen by calling +86 106 466 9779 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 106 466 9779 phone number 25 25 users reported that they have UNsuccessfully reached Yanwen by calling +86 106 466 9779 phone numberBeijing, Sales+86 106 465 6790+86 106 465 6790Click up if you have successfully reached Yanwen by calling +86 106 465 6790 phone number 11 11 users reported that they have successfully reached Yanwen by calling +86 106 465 6790 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 106 465 6790 phone number 22 22 users reported that they have UNsuccessfully reached Yanwen by calling +86 106 465 6790 phone numberBeijing, Tracking+86 213 603 1631+86 213 603 1631Click up if you have successfully reached Yanwen by calling +86 213 603 1631 phone number 2 2 users reported that they have successfully reached Yanwen by calling +86 213 603 1631 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 213 603 1631 phone number 15 15 users reported that they have UNsuccessfully reached Yanwen by calling +86 213 603 1631 phone numberShanghai, Sales+86 213 603 1637+86 213 603 1637Click up if you have successfully reached Yanwen by calling +86 213 603 1637 phone number 4 4 users reported that they have successfully reached Yanwen by calling +86 213 603 1637 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 213 603 1637 phone number 14 14 users reported that they have UNsuccessfully reached Yanwen by calling +86 213 603 1637 phone numberShanghai, Sales+86 213 635 9765+86 213 635 9765Click up if you have successfully reached Yanwen by calling +86 213 635 9765 phone number 11 11 users reported that they have successfully reached Yanwen by calling +86 213 635 9765 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 213 635 9765 phone number 21 21 users reported that they have UNsuccessfully reached Yanwen by calling +86 213 635 9765 phone numberShanghai, Tracking+86 755 8357 6869+86 755 8357 6869Click up if you have successfully reached Yanwen by calling +86 755 8357 6869 phone number 4 4 users reported that they have successfully reached Yanwen by calling +86 755 8357 6869 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 755 8357 6869 phone number 17 17 users reported that they have UNsuccessfully reached Yanwen by calling +86 755 8357 6869 phone numberShenzhen, Sales+86 755 8357 6658+86 755 8357 6658Click up if you have successfully reached Yanwen by calling +86 755 8357 6658 phone number 1 1 users reported that they have successfully reached Yanwen by calling +86 755 8357 6658 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 755 8357 6658 phone number 15 15 users reported that they have UNsuccessfully reached Yanwen by calling +86 755 8357 6658 phone numberShenzhen, Sales+86 755 6158 6158+86 755 6158 6158Click up if you have successfully reached Yanwen by calling +86 755 6158 6158 phone number 0 0 users reported that they have successfully reached Yanwen by calling +86 755 6158 6158 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 755 6158 6158 phone number 10 10 users reported that they have UNsuccessfully reached Yanwen by calling +86 755 6158 6158 phone numberShenzhen, Tracking+86 579 8523 8581+86 579 8523 8581Click up if you have successfully reached Yanwen by calling +86 579 8523 8581 phone number 3 3 users reported that they have successfully reached Yanwen by calling +86 579 8523 8581 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 579 8523 8581 phone number 12 12 users reported that they have UNsuccessfully reached Yanwen by calling +86 579 8523 8581 phone numberYiwu, Sales & Tracking+86 203 650 5001+86 203 650 5001Click up if you have successfully reached Yanwen by calling +86 203 650 5001 phone number 3 3 users reported that they have successfully reached Yanwen by calling +86 203 650 5001 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 203 650 5001 phone number 16 16 users reported that they have UNsuccessfully reached Yanwen by calling +86 203 650 5001 phone numberGuangzhou, Sales+86 203 650 5002+86 203 650 5002Click up if you have successfully reached Yanwen by calling +86 203 650 5002 phone number 3 3 users reported that they have successfully reached Yanwen by calling +86 203 650 5002 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 203 650 5002 phone number 14 14 users reported that they have UNsuccessfully reached Yanwen by calling +86 203 650 5002 phone numberGuangzhou, Sales+86 208 633 1015+86 208 633 1015Click up if you have successfully reached Yanwen by calling +86 208 633 1015 phone number 5 5 users reported that they have successfully reached Yanwen by calling +86 208 633 1015 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 208 633 1015 phone number 25 25 users reported that they have UNsuccessfully reached Yanwen by calling +86 208 633 1015 phone numberGuangzhou, Tracking+86 400 108 5656+86 400 108 5656Click up if you have successfully reached Yanwen by calling +86 400 108 5656 phone number 0 0 users reported that they have successfully reached Yanwen by calling +86 400 108 5656 phone number Click down if you have unsuccessfully reached Yanwen by calling +86 400 108 5656 phone number 0 0 users reported that they have UNsuccessfully reached Yanwen by calling +86 400 108 5656 phone number
-
Yanwen emailsinfo@yw56.com.cn100%Confidence score: 100%Supportmarketing@yw56.com.cn98%Confidence score: 98%sales
-
Yanwen addressLantian Rd, Huaqiang North, Futian, Shenzhen, Guangdong, China
-
Yanwen social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 17, 2024 - View all Yanwen contacts
Most discussed Yanwen complaints
faulty productRecent comments about Yanwen company
Incorrect order
LaserShip
222 reviews
DHL Express
453 reviews
GlobalTex Finance Courier Service
16 reviews
ABX Express
752 reviews
India Post / Department Of Posts
90 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!