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Yanwen Complaints 548

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2:04 pm EDT

Yanwen 4GB+64GB+64G TFcard 2020 with order ID 5f772ccfcc826c2715f07bf2

4GB+64GB+64G TFcard 2020 with order ID 5f772ccfcc826c2715f07bf2

Colour: black
Size: US plug
store: wuhuiling216

Desired outcome: Pls send to federal University of technology Akure, Ondo state

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1:35 pm EDT
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Yanwen Package not delivered assumed lost or destroyed

Your Tracking #, UF756292533YP
Package picked up in friday february 19, 2021 port of departure feb 24, 2021, port of destination arrival, february 25, 2021Arrived in USA in March 3, 2021, shipped to Orlando FL March 5, 2021 ands has not bee tracked since the arrival in Orlando FL

I Assume package is lost or destroyed.

Please replace [protected]@bdzaizai.top

Purchase price $120.00USD. Their order # WSZ94701

Joe Ziomek
[protected]@terranova.net
[protected]

Desired outcome: Replace ordered Item or refund full purchase price $120.00 USD

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11:53 am EDT

Yanwen Amazon tracking # [protected]. Yanwen tracking # UF755510064YP Never received my package.

I ordered 2 puppy outfits on February 14, 2021 from Fishoneion pet clothes. I had to complain to Amazon only then my package suppose to be delivered at my address 76 Imperial Drive Apartment F in Manchester, Connecticut 06040 on March 18, 2021 at 9:46 AM. I never received my package
AmazonTracking # [protected]
Yanwen tracking # UF75510064YP

Desired outcome: Where's my package

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8:57 pm EST
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Yanwen Unethical behaviour: marking delivered when clearly was not.

YANWEN LOGISTICS - the most unreliable service: you marked the parcel as delivered when it clearly not even reached the destination country.
Now I'm conducting the dispute with Seller and AliExpress, but they ask for "shipping company's missing parcel documents within valid time", which you do not support.

07 Dec 2020- 01:45
DELIVERED YANWEN LOGISTICS
This is the final status. Carrier doesn't provide further tracking updates.
06 Dec 2020 - 22:47
WITH DELIVERY COURIER YANWEN LOGISTICS
04 Dec 2020 - 06:58
RECEIVED AT OPERATIONS FACILITY YANWEN LOGISTICS
01 Dec 2020 - 10:44
SHIPMENT RECORD CREATED YANWEN LOGISTICS
01 Dec 2020 - 10:42
SHIPMENT RECORD CREATED YANWEN LOGISTICS
01 Dec 2020 - 10:00
SCANNED IN H2H DEPOT YANWEN LOGISTICS
26 Nov 2020 - 14:09
Assigned destination country post tracking number [protected] YANWEN LOGISTICS
26 Nov 2020 - 08:10
Departure to country of destination YANWEN LOGISTICS
26 Nov 2020 - 06:50
Parcel received and processed YANWEN LOGISTICS
19 Nov 2020 - 06:25
Port of destination - Arrival YANWEN LOGISTICS
17 Nov 2020 - 17:58
Port of departure - Departure YANWEN LOGISTICS
14 Nov 2020 - 23:52
Assigned destination country post tracking number UF517462062YP YANWEN LOGISTICS
14 Nov 2020 - 21:52
Departed Yanwen sorting center
Yanwen
YANWEN LOGISTICS
13 Nov 2020 - 16:30
Processing information input YANWEN LOGISTICS
13 Nov 2020 - 12:54
Pickup scan
Yanwen

Desired outcome: Full reimbursement for missing parcel

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6:55 am EST

Yanwen Delivery

I have ordered something from the website IVrose.com they shipped it to the netherlands with Yanwen. Trough the shipping information provided from the customer service of IVrose I was able to track my package. After not much new information I contacted customer service at ivrose. They told me Yanwen lost my package.

Desired outcome: Either relocate my package and deliver or contact me with an other option

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1:00 pm EST
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Yanwen My 5 parcels

Please tell me where are my 5 parcels with these tracking numbers:
UD321624424YP, UD321737854YP, UD321563946YP, UD321733486YP, and
UD321564014YP Surely from December 2020 to date no any news why ?
These parcels where ordered in China, to be shipped to Lusaka-ZAMBIA zipe code:10101. Address: Mr.TOM MDUMUKA, c.o.ZAMPOST Main Office Cairo Road Lusaka-ZAMBIA, Phone: +[protected] or +[protected]

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12:19 pm EST
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Yanwen Undelivered parcel

Ordered parcel with Tracking number UF703525770YP
Feb12, 4:20 am - Shipment en route
Feb12, 11:56am - The item being returned to the sender went out for delivery
Fer 12, 1:09pm - Successfully collected at parcel locker

I was never notified that Parcel was delivered and I never picked up. Moreover, why the history of tracking showing that the item was returned to sender, then it says parcel successfully collected.

Desired outcome: return payment

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8:44 am EST

Yanwen Pot and pan set

I order a pot and pan set on nov 28th and it says it was delivered Jan 19th but I never received the dishes UF641893834YP this is the tracking number of my package

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1:19 pm EST
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Yanwen Product not delivered

I ordered 2 cameras from a company named Shuioshop. The cameras were shipped by your company on 12/05/2020. The tracking# is UF5849480YP.
When I run the tracking # it shows that the product was delivered to me on 12/31/2020; however, I did not receive the product.
Because Shuioshop will not give me a refund, I am filing this complaint with you. I expect a refund of $30.34 to cover the purchase cost of the cameras.

Desired outcome: $30.34 Refund

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8:00 am EST
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Yanwen My shipment

I want to now with which company you send my order I ordered from 27-12 till know I didn't receive my order send me the name of the company and the contact number as soon as possible

VR388613278YP

order #B17217

I need contact number

Please help me please this gift for valentines and no more time
I am trying to found yanwen company in Cairo I can't please contact this company and let me now how can I contact them in Egypt
RH154915441TR
Why till now you didn't deliver it is in Cairo from 4 February and till now no body call me
My email [protected]@gmail.com
Order name hisham

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1:11 pm EST
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Yanwen Package not received sent the 10th december

where is the package ud321702872yp? sent from china the 10th december 2020

Desired outcome: receive the item

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4:23 am EST
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Yanwen Parcels 3 months in my country but not delivered

I've attached 3 screenshots of all parcels that have been sent from aliexpress sellers through canino-yanwen&sunyou

All are just sitting in auckland nz shipping depot still from 3 months ago and not been delivered to me!

Why? Are the workers stealing or incompetent?

Cost me time, money & my business!

When is someone going to sort it out?

Desired outcome: DELIVER MY PARCELS ! ! !

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8:37 pm EST

Yanwen 3pcs backpack

I ordered for a 3 in 1 bag pack since November till date I still haven't received it, I've been going to the local post office for weeks and I still got nothing.
I was told the order number is invalid and doesn't exist
The order number is UH900816411KG, please I'd like you to help deliver my order on time or refund my money
I've been receiving mails that it has arrived but still got nothing

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12:49 pm EST

Yanwen Item I ordered

My order when I got it was broken. Here is my tracking number 92612927005303010030386404

Desired outcome: Want my money back or a new one

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4:00 am EST

Yanwen My order didn't arrive to me yet

Hi I'm Hasna Nawas from Sri Lanka
I ordered 8 items form AliExpress on November 2020 and not its January 2021 and none of them arrived me. I am really disappointed.These are my tracking numbers, please check and let me know where they are.
S00000175306724
S00000175133032
LP00419246715571
S00000173539845
LP00418281630745
S00000174086019
S00000173881852
S00000173664613

I am hoping for a good reply. :(

Desired outcome: A good reply

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7:33 am EST
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Yanwen 4px express uk co limited unit 5 trident way southall ub2 5lf

Ordered a gaming system and and was sent wrong item checked were they sent my package as had tracking and was sent to Salford Manchester have tried getting in contact with this company so can send back what was sent to me and recieve what I ordered but can't seem to find any information about this company have looked online for details of company but can not find anything

Desired outcome: Want what I ordered

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10:03 am EST

Yanwen Package from dhgate

Hi

My order number [protected] was ordered on
[protected]:56:32. The name of the seller is
Customized Coins Store
Hunan, China (Mainland)
The tracking ID is VR382121690YP which changed to LP517396099MY.
The tracking shows that parcel is delivered to India on 28.12.20 at 5.54pm IST but I HAVE NOT RECEIVED MY PARCEL. How can it show delivered when nothing came ? This is worst service ever.
My email id is [protected]@gmail.com
Mail me and let me know where my parcel is or else I will have to give negatively reviews about your courier company.

Thanks

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7:48 am EST

Yanwen Delivery

Ordered printer chips from Aliexpress
Track nr LP00412684236760 or [protected]

I tracked the parcel until delivered to SA - destination country.
Then it disappeared.

Who was this delivered to in South Africa?
Waiting since 30 Oct 2020
Tracking attached

FJ Marais

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2:09 am EST
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Yanwen Delivery missing

Hello, I missed my delivery and the package returned to regional Center in Israel.
How can we resolve it.? Tracking no. UF [protected] YP. Please, contact me or mail your address in Israel or a telephone number.
Thanks.
- [protected]@yahoo.com

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8:40 am EST

Yanwen Ashinday oversized sunglasses

I ordered the Oversized sunglasses from Ashinday on July 6th 2020 and was sent to Yanwen for delivery it is now January 4th 2021 and I still haven't received my product, it is obvious that was a scam, so I have been robbed. It wasn't that expensive but I do not appreciate being taken like this. I wanted to report them to the BBB! Order number UD159244535YP

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About Yanwen

Screenshot Yanwen
Yanwen is a logistics service provider specializing in e-commerce parcel deliveries. They offer international shipping solutions with a focus on the Chinese market. Services include tracking, warehousing, and customs clearance support. Yanwen caters to businesses looking to streamline their shipping process.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Yanwen in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Yanwen, including key areas of concern, relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any additional supporting documents that can help validate your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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Ensure to follow these steps to effectively file a complaint against Yanwen on ComplaintsBoard.com.

Overview of Yanwen complaint handling

Yanwen reviews first appeared on Complaints Board on May 13, 2011. The latest review I stopped ordering through TEMU because of YANWEN services was posted on Oct 23, 2024. The latest complaint Package Lost was resolved on Jun 19, 2020. Yanwen has an average consumer rating of 1 stars from 549 reviews. Yanwen has resolved 5 complaints.
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  1. Yanwen Contacts

  2. Yanwen phone numbers
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    More phone numbers
  3. Yanwen emails
  4. Yanwen address
    Lantian Rd, Huaqiang North, Futian, Shenzhen, Guangdong, China
  5. Yanwen social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 23, 2024

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