1xBet review: 1xbet account blocked for unknown reason and security check problem

Dear Tsermaa Chimeddorj,

We appreciate your cooperation in our efforts to verify your account. We wish to underline that our Security Service requests specific documents for verification based on individual circumstances.

Our Security team has asked you to provide certain documents via postage for the completion of the verification process. It's essential to highlight that these documents are individually sought to ensure the most effective account verification process.

We would like to remind you that while registering, you agreed to adhere to our Company's Terms and Conditions. As per the Terms and Conditions, we reserve the right to request all pertinent data and documents, including via postal services if necessary:

7.1.3. - The company’s management is entitled to request at their discretion any documents from the bettor substantiating their identity or other data they have provided (for example, passport details, residential address).

Please note that according to the Terms and Conditions, the bookmaker is not liable for incidental expenses incurred during this process. (clause 2.21)

Your understanding and cooperation in this matter are highly appreciated. We assure you that these steps are taken with the utmost care for the security of your information.

Thank you for your understanding and cooperation.

Best regards,

Alex, the 1xBet Team