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1xBet review: 1xbet/account blocked with 879.42 euros 524

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Author of the review
3:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
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My account with 879.42 euros has been blocked since 04/25, I have returned an appeal form that asked me to wait 72 hours, after 72 hours, 1xbet sent me a new message asking me to wait another 72 hours.
Before that, 1xbet had already required a series of documents, all of which were delivered. (Photo of the identity card, photo of the holder holding the identity card and photo of the holder holding an ID card next to the email conversation on the computer). All this process only occurred after a withdrawal attempt. Long time. I wait for your help.

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Aug 31, 2020 6:05 am EDT
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CY

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Dear @Enner250,
Specify please did your issue resolved? Did you withdrawn your funds?

Best regards,
The 1xBet Support
Jun 12, 2023 4:21 am EDT
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CY

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Hello!

Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way

All the best,

The 1xBet Team
Nov 06, 2023 2:37 am EST
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CY

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Hello!

Thank you for reaching out to us. To assist you with this case, we would need some more information on this situation from you. Please don't send any personal data nor information regarding your transaction, as it could be used by scammers (if you can, please delete all the personal data from your review), and contact us at public.relations@1xpartner.com so that we could help you with your situation

All the best,

The 1xBet Team
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

524 comments
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160 Md Habibur Rahman
US
Aug 02, 2023 10:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have made a deposite amount of 1500 tk through Nagad payment. but my payment got rejected by operator. and i didn’t get the money back either.

The transaction time and amount is in the attachment.

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Sabirmiya
Bharatpur, NP
Aug 05, 2023 6:06 am EDT

Player id:[protected]

Transaction ID:OEER2JD

Client ID:[protected]

Agent no:[protected]

Time:12:02

Date:2023-07-28

Amount: 1000

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Tipper pro
Satkhira, US
Aug 05, 2023 2:54 pm EDT

I need help please help me

I send all proved..but 1xbet company not solveing my account blocked problem now what I do? Please help me..., it is never possible to send them in this way from my home in Bangladesh

Now what I do? Please help me solveing my account blocked problem ...

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Shabbir official work
US
Aug 05, 2023 5:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i every time lose please cheak my account

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store sell_24h
Vancouver, US
Aug 06, 2023 6:08 pm EDT

I charged 1000 usd in roulette on the 1xbet site and played, but all the violation numbers were falling in it.

And made my balance 0!

This is an abuse of the user

I want to file an official complaint against 1xbet

My email in 1xbet: 38amirhasani3839@gmail.com

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Thank I
US
Aug 07, 2023 4:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have sent all the information on security team but they said you need to login from via website and submit another form.what will happen from now on?Other people don’t have that kind of problem.Their case over with just email exchange with security team but why my case need to submit another kind of form via website.

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Celestine obiorah
US
Aug 09, 2023 3:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have sent email to info-en@1xbet-team.com with my id yet no reply I opened multiple account I want to merge, please help me I have money in both of the account, it's my hard earn money please 😭😭😭 [protected] to [protected]

Please I have sent a mail yet no reply

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Amaresh Kori
US
Aug 12, 2023 1:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have put withdraw on 30th July 2023 and in app on 1st August its showing withdraw successful of 10000. But not got in my bank account I have called customer care they are not resolving it they are telling we sent amount I have shared my bank statement also.

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Zzdd
US
Aug 13, 2023 8:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Payment of 10000INR deposited yesterday at 2.15 pm (Indian local time) via g pay but amount in the account still not credited

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lucyjk
Kiambogo, KE
Aug 15, 2023 4:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi, I deposited money into my 1xbet account through mpesa. After a number of bets , I decided to withdraw money from 1xbet but the mpesa option was removed from withdrawal option.I tried other options but I was told to use the same methods I used will depositing . So what should I do then and mpesa is removed from withdraw option. Please help

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ඉන්දියන් වන්ඩී
US
Aug 19, 2023 5:14 am EDT

Problem

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Md Arif uddin
US
Aug 19, 2023 8:53 am EDT

What obligations did the company fulfill by blocking my account and not withdrawing money? Your company cheated by blocking my account. You are frauds. I will broadcast your frauds all over YouTube. My gaming id [protected]

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Bhawana Malbul
US
Aug 19, 2023 11:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Date:2023.8.11 time:3:14Pm

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Bricking stronf
US
Aug 19, 2023 1:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

betslip number : [protected]

betslip number 2 : [protected]

i had placed a bet on crossbar

it happened on 12th minute of the match but did not get updated on the app. and as you can see i'm attaching proofs. they are updated on all website too.

please settle my bet accordingly

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Edwin Mwangi Nderitu
US
Aug 20, 2023 11:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposited 4000 Kenya shillings via Mpesa on the 2nd of August and it has never reflected despite numerous follow up in email.I also deposited 500 on the 7th of August and it has not reflected yet.My case Id is fa13279d for the 4000 while my case Id for the 500 is 80c408e9.Kindly help.

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Jalal Uddain
US
Aug 22, 2023 10:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I cannot withdrew my money 1xbet told me contract security department then i send them email but they never answer me i submit my national id card but they never reply my answer

Account id [protected]

Email address jalal365365365365@gmail.com

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Blaise sossou
Porto-Novo, BJ
Aug 26, 2023 5:27 pm EDT

1xbet commence a devenir de l'anarque, quand on parie, vous ne demandez jamais des documents, mais quand ton gagne, vous commencez à demander des documents et c'est difficilement que vous répondez ou vous bloquer les gains.

Vous devriez être sérieux comme les autres bookmakers

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Abdulrahman Mohamed
US
Aug 26, 2023 6:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was watching the match and the reault was 3/0 for team 1 until 58mins however i see my bet calculated as lost ?

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Bzulaaa
Ulan bator, MN
Aug 27, 2023 3:10 am EDT

Its been almost 6 days since i go through security department still no response at all only telling me to wait on company policy verification can take up to maximum 72 hours but now i have to wait week or 2 week maybe a month? I dont know when to get answer info-en team is not answering my email

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Vishesh jain
NARSINGHPUR, IN
Aug 29, 2023 6:23 am EDT

On 21 August at 11:59 I have deposited 300 rs in the account of jeetendra singh and this is transaction I'd T2308202011206367970397

I have also submit deposit request but request is rejected by operator and money is not shown in deposit column

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Shaheen ha
US
Aug 29, 2023 1:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

1st problem -Sir i have diposit 18/08/2023

But do not sulation.all documents sent emal

2nd problem-i withdraw but 12 hours ago but do not withdraw no body response my problem.

Please help me sir

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Tamer teto
Abo hamade, EG
Aug 30, 2023 3:30 pm EDT

شحنت بمبلغ 49جنيها مصريا ولم يتم اضافة المبلغ الي البرنامج وانا مستاء جدا

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Tussadaque Uxman
US
Aug 31, 2023 4:50 am EDT

I deposit money via easypaisa but my transaction complete but i didn't receive money in 1xbet account i deposit 4000rs

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Michael Ulysse Dela Cruz
US
Sep 03, 2023 4:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposited 400 pesos into my 1xbet account and upon confirming it said it was unavailable now my 400 pesos is lost and I don't know how to get refund of it.

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Nandhakumar Nandhakumar
Tanjore, IN
Sep 04, 2023 4:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sir or mam my payment is successful 1750 rupes, date 6th agust but money is not added my gaming account after 14 days completed today. 1xbet customer care is daily same message all support please required my problem

UTR:[protected]

Date:6/8/2023

Transaction I'd:T2308062253194099188431

Curent date:14/08/2023

Bank Name:Indian overseas bank

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Karl Pacturan
US
Sep 09, 2023 1:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

August 31, 2023 (07:07 PM) - Php 9000

August 31, 2023 (07:58 PM) - Php 700

Payment method - Gcash

Account # - [protected]

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Mariam Sholano
US
Sep 09, 2023 2:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

September 3rd 2023

All games was win but one the slip stated unsettled and payment was not made.

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Christian Derick Disacula
US
Sep 10, 2023 1:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just deposit 104,249₩ yesterday but i got rejected and it deducted on my bank card.

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Magicmohit
Kathmandu, NP
Sep 10, 2023 11:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I withdraw money from the cash agent but he is not giving me the money.

user id : [protected]

Transaction id : [protected]

telephone: [protected]

cashier I'd : Kathmandu -Ratopul

epos I'd : 1111849

Amount: 45000 NPR

issue : wihdraw amount not received

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Phyo Wai
US
Sep 10, 2023 11:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposited 10k and the time is shown in the photo and it was rejected. Still didn't get back my money back. Hope u will help me out.

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Edna Gyasi
US
Sep 11, 2023 12:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My deposit of 100ghc was rejected today 4th September 2023 but it was been debited from my account

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hamzah aziz tarar
US
Sep 11, 2023 2:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposited 25500PKR but i have not received the money although it is deducted from my account.

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Emart
US
Sep 11, 2023 10:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

A very bad company. When I won, they withheld my money. I emailed them and did not respond. I do not advise anyone to bet.

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Jack823
US
Sep 11, 2023 10:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My deposit was rejected. I have deposited 500 Nepalese rupees

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Mohamed Enno
EG
Sep 11, 2023 6:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

the issue is fixed,

thx a lot 1XBet,

i love you gays, and sorry for thinking badly of you،

1XBet is the Best

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Syrax plays
US
Sep 23, 2023 4:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

1) Game ID : [protected]

2) Transaction ID : 726KIRFN

3) Client Number : [protected]

4) Agent Number : [protected]

5) Date and Time : 6:38pm / Today

6) Amount : 438 BDT

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Okiiiii
Nairobi, KE
Sep 23, 2023 6:39 am EDT

[protected] This is my betting slip. I placed a bet with total over 2 option, the game ended with a total goal score of 3 (2-1) instead of a win I got a refund. Why ?

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Ruwantha Sapumal
US
Sep 23, 2023 8:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My payment has been rejected without any reason and not even refunded

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Shaad Hossain
US
Sep 23, 2023 1:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposited 850৳ BDT...It’s almost 16 hours i didn't git my deposit yet...what the [censored]...how can i get back money...i have mailed several times...still got no reply or update

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Gopal Giri
US
Sep 23, 2023 4:38 pm EDT

I bet games of upto 26 of September 2023 in bet but after some time my slip are not shown in my 1x account plz recover my slip

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