1xBet review: Closing my account (withdrawal code not sent to me)

Hello good time

My account number : [protected]

I created an account on this site about six months ago. When I wanted to make a withdrawal, I was asked for documents. I sent all the necessary documents to the security department. They asked me for several months for various documents to verify my account. I have provided them with my documents in the form of a video and a photo of the back and the front. I did everything that was needed. I filled several forms on the site. During two stages, I made a video call (Skype). At the end of the site, it asks me for a withdrawal code. According to the website, an email should be sent to my email address (screenshot of the attached page of this message). Whenever I send a message that I have not received this code, they do not understand and do not give me an answer. Please follow up that I have this code. Let's say that I have been withdrawing my money for several months, but I can't log into my account.

I forgot the password of the e-mail I used to register on the site and I have shared this with the security department. I think my e-mail has not changed and this code was sent to the e-mail whose password I forgot. This e-mail is I have registered on the site with it and I don't remember the password "aazam.[protected]@yopmail.com" I requested to change the email and the security department told me that your email has changed to this new email "aazam.[protected]@gmail.com" follow up to send me this code thanks

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