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Dear advisor
A football game between
hertha bsc vs 1. fc magdeburg
Was used by me in a multi bet slip
( The betslip number is
[protected] )
The corners from the 1xbet shows different from the official page of the league and GOOGLE itself
This is how it is
" The total corners are
9 & 4 - in total ( end of the match)
3 & 2 in first half
The above is displayed as per official site
But 1xbet stats shown as and settled as
9 & 3 (end of the match)
And 3 & 1 in first half
And in my betslip
I've placed a bet over 4 corners in first half
So it's been pushed out
I've attached the offical source link below and screenshots too
Have a glance and kindly
https://www.bundesliga.com/en/2bundesliga/matchday/2023-2024/22/hertha-bsc-vs-1-fc-magdeburg/liveticker
The email respond just for the betslip and revert back at all
It's been two + days
And when I spoken with advisors in call say " they are looking into "
Everyone answering the same
rudely again n again
Claimed loss: 1400 INR
Desired outcome: The betslip number is46395569269
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Greetings
My gaming I'd is [protected]
And an update :
Now those bet are been refunded!
Why is that settled as refunded
It has to be settled as WIN
As I Won over 1.5 yellow cards
Kindly fix it soon
This so distributed to see such silly errors!
Dear Alex
I m attaching the screenshots of those betslip
Where you can find the betslip numbers as well the you can see the result ( settled as refund )
Which you're saying as win !
Hope this helps to fix it soon as the outcome is over 1.5
Hi
Looking forward for a response
and waiting to settled it probably
Cheers .
Ignore the betslip ends with 269
And yes
I got a reply saying that
It was a mistake from the 1xbet staff
But end of the what matters is the result, right !?
And the result is over 1.5 cards in match
Hence I seek for a win , not for a rund
Which fair for me ask
Why should I bare a mistake of 1xbet employee!
So seeking those two betslip of over 1.5 yellow cards to settled rightly.,
Thank you.
It's not frustration
It's a reaction when someone is unfair doing
Its unacceptable doing by you guys
How should i accept it as refund because of your guy huh mistake Alex !
Completely unfair
Even in the mail it was said clearly by advisor
" Even if your bet should have been calculated as "win"
But
Still showing clause on for your favor to avoid the truth of setting aa win !
Okay
Happy to accept it as at least as promo code or something
But cant let go it as its a
Carelessness of error create me loss.!
Hopefully you understand.
And end it in a fair manner .
Cheers .
This complaint has been resolved automatically due to user's inactivity.
