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7-Eleven

7-Eleven review: Bad gas problem! 88

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12:00 am EDT
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I purchased fuel from the 7-11 gas station on post road in indianapolis, indiana back in october 2005 while on my way to new york. I put about 13 gallons of gas in my 2004 isuzu rodeo, bought some refreshments and got back on the interstate. Less than 3 miles down the road my car began to lurch and billow thick clouds of white smoke out of the exhaust. I nursed my vehicle to the next exit and stopped at a shell station where my vehicle died and would not start again. Luckily there was an advanced auto parts store nearby and travis was of superb assistance. He quickly diagnosed the problem as being bad gas and recommended heet water remover and lucas fuel additive. After some time and two bottles of heet, one bottle of octane booster, and a small bottle of lucas fuel treatment, it started up again. Still smoking like crazy. We drove down to the advanced auto parts store and purchased another bottle of heet. Travis tried to find us a fuel filter, but they didn't carry one that would fit my truck, but advised there was an auto zone in greenfield which was on our way. My truck barely drove at 40mph on the interstate and everyone behind us backed off because of all the smoke. By the time we reached greenfield, auto zone was closed and we had depleted an entire tank of gas (In 42 miles). We pulled into the wal mart super center parking lot and went in to finda fuel filter and something to drain the remaining contents of our tank into. After 5 or 6 different fuel filters we gave up for finding one, but bought a dishpan and drained the contents of the fuel tank. What came out was nothing short of sludge. It looked like bloody diahrrea. The next morning at daybreak we walked to the auto zone and they had the right fuel filter, or so we thought, until we got back to my rodeo. Apparently there is a huge difference between the regular 3.2 liter and the 3.5 direct injection motor that I have. To make a long story short, I have accumulated several repair bills since, including catalytic converters, fuel pumps and lines, injectors (5 went bad), and now the motor has completely seized from the crystallization of the seals from the contaminants. All together the total is just over $14,000 and john reinartz from arthur j. Gallagher risk management thought it to be funny to offer me the $34.21 for the bad tank of gas and call it even. If anyone else has had a similar problem with fuel from any of the gas stations in indianapolis, please contact me by email. I am a professional investigator and intend to lodge a major complaint, if not a class action lawsuit, against this store. I will respond to all inquiries or complaints.

88 comments
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Laura Pope
US
Oct 02, 2018 9:52 am EDT

I purchased Buffalo wings and asked for ranch and was charged .69 separately! I go to 711's all the time, every 711 I go to only charges for ranch when you are not purchasing wings, last week at this same 711 I purchased 5 egg rolls, they have no sauce or napkins! Very irritating to go spend your money and can't get what you came for!

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Tanasha kenton
US
Oct 02, 2018 12:25 pm EDT

This is my third time going into the 7631 Belair rd location and finding bugs inside of the glass & employees not doing anything to solve the issue . I have contacted a support line to complain about the issue and the donuts are still being sold.

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Essa24
PH
Oct 02, 2018 1:37 pm EDT

Nagload ako kanina sa taguig branch ng 711 hanggang ngayon wala parin ang load ko

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PennieSaadallah
US
Oct 02, 2018 8:16 pm EDT

I've always been a very vocal fan of the pre-packaged sandwiches at 7-Eleven, but the changes that were just made to your selections are not good. The new tuna sandwich is dry and virtually flavorless - the previous sandwich was delicious. I miss the turkey with southwest mayo also. The new sandwiches may be healthier, but they are boring.

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Rattlesnake1999
US
Oct 14, 2018 6:26 pm EDT

Opened it up and it had fly eggs on the bun and I brought it at 29th and council road Oklahoma City and no I didn't go back I was to far away! And I will never buy another from your stores

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Schu10568
US
Oct 15, 2018 7:33 pm EDT

Most of the food was expired. I explained it to a worker. He stated he knows with a attitude and walked away. This was the worst 7-11s that I have ever went to. The address is 10504 Flatlands Ave, Brooklyn, NY 11236.

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Caverton
US
Oct 16, 2018 6:04 am EDT

staff members are confrontational with customers. Normal, professional people do not want to deal with that childishness. Customers should not have to be subject to that kind of drama. It's absolutely ridiculous.

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Marybell12
US
Oct 21, 2018 12:42 pm EDT

There was a older lady maybe 5'7 in her 40 to 50 range with reddish hair I came in with my family she did not greet me at all complaining how she hates her Job the other girl very pleasing stop what she was doing asked if I needed help while other lady on her phone I will not come back to this store

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Ehab M. Saad
US
Oct 22, 2018 2:24 am EDT

i have an opened case with one of 7 eleven stores under this number "[protected]" about 3 or 4 days ago and till now i didn't get any response.

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Cere Bellum
US
Oct 22, 2018 1:15 pm EDT

I am complaining about Our neighborhood store closing. This store is an important part of Our neighborhood. It also has a laundry facility that many depend on.

I have called the customer service number and they were rude.

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Kingstx
US
Oct 27, 2018 10:16 pm EDT

She was very rude and screaming at me because I was waiting in line but wanted to get some pizza she got mad and started giving me attitude because of that then when I paid I got a lottery ticket she snatched the ones in my hand to check if they were winners and when I ask for another one she gave me one that was a crumbled up

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Philip Best
US
Oct 28, 2018 3:07 am EDT

There is drug trafficing going on right in front of your Store at Main & Winspear in Buffalo, NY. My wife has been scared away from shopping there. I have notified the Buffalo Police Dept and filed a complaint against you with the State Liquor Authority.

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Noe Urbina
US
Oct 31, 2018 8:44 pm EDT

1444 S Winchester Blvd
San Jose, CA 95128
United States
The employees is working on 5/13/17 6:20
Every time I go to the store He Make me cry my kid for him is funny but not for me that's why I'm making to complain if I nothing change I'm going to make A report with the police I hope somebody can do something about it thank you so much

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Bam Mateo
US
Nov 01, 2018 4:21 am EDT

Graveyard shift @ Kaaawa 711 on Oahu
Employee name Wanda always giving us attitude, gives us stink eye when we walk in, puts our hot food with our cold items and she never restocks the shelf.

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Black520
US
Nov 04, 2018 8:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Late night visit to get food & slurpee..nothing stocked..had to settle for a sausage but wanted cheeseburger bite..orderd wings but disappointed at how salty & slimy they were...next time I'll only get a slurpee😒 employees were friendly..appeared to be stocking items on the sales floor .

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colorado516
US
Nov 04, 2018 2:58 pm EST

i was trying to buy hot water medium cup and the staff told me $1.89 for medium cup hot water are you serious is so disrespectful try to charge that much money and they told me that is the price for the cup? really paper cup is $1.89

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Loyalty30
US
Nov 05, 2018 5:29 am EST

I currently work at a 7-Eleven store I've only been there for a couple of Months. The manager she was so nice and respectful in the beginning but now she's very disrespectful, she embarrasses me about little stuff.

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Cherohuavvy Flores
US
Nov 11, 2018 8:37 pm EST

Bumibili kami ng maayos, tinatanong namin sya ng maayos, pero parang sya pa ang galit. Akala ko nung una mahina lang yung boses nya. Pero nagtanong ulit ako, pero halata nang iritable sya. Pati nung sinabi kong cup yung ice cream, parinig ng parinig samin ng walang kutsara. Kami ng asawa ko nagkatinginan nalang dahil sa ugali nyang napaka rude.

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Ivan Samara
US
Nov 11, 2018 8:59 pm EST

I went to the 7-11 on 50th and Busch Blvd in Tampa, FL and I got a big bite and a big gulp, but the brewed ice tea tasted like apple juice or just stale beer. The customer rep asked for $2.14, but I was short 4 cents, and he asked me if I had another dollar, since he has plenty of change. Why should I have to pull out another bill for 4 cents?

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Just to do whatever
US
Nov 12, 2018 12:13 am EST

This is not a complaint, but a question - I would just like to know why you have exploited your workers in the past. I just want to know the thought processes behind it.

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onceloyalcustomer
US
Nov 12, 2018 1:22 pm EST

I do not think it is professional for employees to talk about there place of work thos way on public media. This child uses curse words in front of customers and is now doing this. She does did not use gloves with several customers food the last time I went in. I will use yellow goose from this point on

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Darinm2
US
Nov 12, 2018 1:28 pm EST

Store 34316 in Johnstown, co
6150 E us highway 34
There is mouse fecal matter everywhere in the store, chip bags a being peed on, someone is going to get sick, bread sacks with holes, why does the FC not catch this. Condiments are old, walls a filthy, bathrooms not clean

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onceloyalcustomer
US
Nov 12, 2018 5:22 pm EST

I do not think it is professional for employees to talk about there place of work thos way on public media. This child uses curse words in front of customers and is now doing this. She does did not use gloves with several customers food the last time I went in. I will use yellow goose from this point on

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Zero06
SG
Nov 19, 2018 11:09 am EST

Aside from common a bit rude employee. they are not accepting real
Money coins as payment and reasoning that theyre being charge or something because of it

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Oldcheeselover
US
Apr 21, 2020 8:06 am EDT

The new cheese is disgusting an runny an nasty tasting everyone I talk to agrees an no one buys nachos anymore around here

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Aimee Maxwell
US
Feb 09, 2021 3:39 am EST

Why in the hell did you change the cheese .. again! This new cheese is disgusting. It looks like orange water with peppers in it and tastes disgusting! I'm sure everbody who buys nacho's will only but this once. I know I threw them straight in the garbage. I want the 80's nacho cheese back! Spicy and delicious. Please!?

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ws6transam Ramair
Katy, US
Jul 31, 2022 11:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Don't do business with these crooks. I drove to Jones Rd. location and the black was rude she refused to turn on the pump. So I told her I would call corporate no rely back from they call back many times they dont care.

Screw them

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Hykima
Richmond, US
Nov 26, 2022 9:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more

First of let’s just point out that I’m a loyal customer of this company. I brought a full charger and cord to go to a iPhone and I get home the charger stop working A day later I’m so frustrated because I paid almost forty bucks for my charger to stop working the next day

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Robert Ray Allen
Elkton, US
Dec 18, 2022 8:11 am EST

THE clerk miss Brèe is refusing to sell me scratch off lottery tickets at the hollywoodod 4 or 5 with them because she don't feel like betting a route to pull them out of the case shame on her. This is not the 1st time that she has done that everybody hates her but I try not to

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Catherine Hubble
US
Dec 26, 2022 10:54 pm EST

Selinsgrove 7 eleven don't stock shelf's, remove expired food,no cappuccino in,no hot dogs. Store is never clean and the service is very poor the employee is on cell phone not paying attention to customers.

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Thomas3245
fort saskatchewan, CA
Jan 10, 2023 11:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

have not been paid my last paycheck, it was issued dec 30. after a few days i folllowed up to find out my payment had indeed not been processed, now there going to resolve it supposedly and i have to wait an additional 1 to 2 business days. this is un-acceptable, pay your employess. today is now jan 4.

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dottie raffaelli
US
Jan 14, 2023 3:50 pm EST

I went to your store the night before and they took my cigarette coupon went in the next day and she refused. can you help me why is that I never had that problem there.Un real please reply thank you kindly. store #40325 time 11;06 2023 sunday jan. 8th aproval GIDGIA MASON AVE HOLLY HILL FLORIDA 32117

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mistersaw
norfolk, US
Feb 25, 2023 1:03 pm EST

I'm a dialysis patient. i get up at 300am in the morning MWF and the store is always close so I can't buy something for a snack while doing my treatment. please have the manger do something about this so people go to the store in the morning.

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Kimberly Deleon290
San Antonio, US
Mar 14, 2023 5:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

order# [protected]

on march 5, 2023 @ 12:32AM i made a purchase to have one item delivered to my home on 821 W broadview but the order never arrived and it only got worse the whole order wad called but not until they took my moneyout of my account. this i not right i hve mo order or my money this is not right at all

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Crumbcake
Hamburg nj, US
Apr 19, 2023 4:03 pm EDT

Butter roll did not have no butter on them you never have fresh coffee working the are to laze to clean it the app for the phone don’t work how can you pay for food when you don’t have cash all on the phone Hamburg nj please fix it thank you cindybabock52@yahoo.com

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Valinita Johnson
Hampton, US
May 15, 2023 7:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My wife reached out to Melita, supervisor at the location, in reference to complaint. Melita did inform my wife that she is the only person that has the code required to put more paper in the printer and she was not in. It would be nice to see a note on the gas pump informing the customer if a receipt will not be printed. Melita was not polite.

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Sarah Michelle 123
Lakewood, US
Jul 11, 2023 1:39 pm EDT

Devin from 7 eleven on bridgeport store 8901 in lakewood wa, there's and employee who has been yelling and elders for not knowing how the card system works , he also yells at his stafe and stand on his knees while serving guest , he's really unprofessional and we will not be coming back to this location

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miranda mayberry
US
Jul 22, 2023 9:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

After signing up to your app I have been bombarded with spam calls! I have never had so many calls ! please don't sell my information to these people it's just ridiculous. I just wanted to be able to earn the reward point that you offer but i dont think i will be using them after all.

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Arsh shah
Victoria, AU
Jul 25, 2023 10:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi i visit gas station today but the store manager shree is there. He is very rude and discriminated towards me. He don't know to say helo or thank you. Please teach him first how to do custmer service. I don't know who make him manager. He is to rude.

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.Amy.
Wollongong, AU
Jul 31, 2023 10:40 am EDT

Tuesday 25th July 3:35pm

Wollongong 7 eleven

Bought the Mac and cheese bights and they were really tough and unchewable so had to throw them out, I expected to be able to eat what I paid for..

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