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I purchased fuel from the 7-11 gas station on post road in indianapolis, indiana back in october 2005 while on my way to new york. I put about 13 gallons of gas in my 2004 isuzu rodeo, bought some refreshments and got back on the interstate. Less than 3 miles down the road my car began to lurch and billow thick clouds of white smoke out of the exhaust. I nursed my vehicle to the next exit and stopped at a shell station where my vehicle died and would not start again. Luckily there was an advanced auto parts store nearby and travis was of superb assistance. He quickly diagnosed the problem as being bad gas and recommended heet water remover and lucas fuel additive. After some time and two bottles of heet, one bottle of octane booster, and a small bottle of lucas fuel treatment, it started up again. Still smoking like crazy. We drove down to the advanced auto parts store and purchased another bottle of heet. Travis tried to find us a fuel filter, but they didn't carry one that would fit my truck, but advised there was an auto zone in greenfield which was on our way. My truck barely drove at 40mph on the interstate and everyone behind us backed off because of all the smoke. By the time we reached greenfield, auto zone was closed and we had depleted an entire tank of gas (In 42 miles). We pulled into the wal mart super center parking lot and went in to finda fuel filter and something to drain the remaining contents of our tank into. After 5 or 6 different fuel filters we gave up for finding one, but bought a dishpan and drained the contents of the fuel tank. What came out was nothing short of sludge. It looked like bloody diahrrea. The next morning at daybreak we walked to the auto zone and they had the right fuel filter, or so we thought, until we got back to my rodeo. Apparently there is a huge difference between the regular 3.2 liter and the 3.5 direct injection motor that I have. To make a long story short, I have accumulated several repair bills since, including catalytic converters, fuel pumps and lines, injectors (5 went bad), and now the motor has completely seized from the crystallization of the seals from the contaminants. All together the total is just over $14,000 and john reinartz from arthur j. Gallagher risk management thought it to be funny to offer me the $34.21 for the bad tank of gas and call it even. If anyone else has had a similar problem with fuel from any of the gas stations in indianapolis, please contact me by email. I am a professional investigator and intend to lodge a major complaint, if not a class action lawsuit, against this store. I will respond to all inquiries or complaints.
I've always gottn gas from there, never had any problems.
Oh my God, Now I think I know what the heck is wrong wit my ride. I have a 2003 Dodge Grand Caravan in which i normally use Shell gas, but this one particular morning, the 711 (which recently changed the day before from XtraMart) had a sale of gas for $3.39 a gallon. Well I thought it was a good deal because my beloved Shell station was advertising $3.64.. Anyway, i put $20 gas in my van, just enough to make it home and got the shock of my life. I have never had any trouble with my van before, or EVER! But after I left the 711 gas station and while in heavy traffic, my van was smoking like a crackhead's bong! My van has been at the dealer for two days now and as dealers do, they said everything was wrong wit my van including bad gas. I didnt believe them @1st, but now I do.. Add my name to the complaint list.. It was the 711 gas station at the corner of Maryland Rte 2 and Mayo road in Edgewater Maryland...
I just had this happen to me. I live in Central Florida and drive a 2012 Nissan Sentra. I've never had any problems. I get regular oil changes. I filled up about a week ago at the 7-11 by our house, like usual. But on my way home from school my car just died. I luckily got off to the side before it really died. Took it in to the dealership and they said it was bad gas. I couldn't believe it. They even saved it in a bottle for us to have. It was almost all water. (I had about half a tank left from the fill up) I'm not sure what to do. Should I contact 7-11 or what? I have all the proof I got gas from there. I'm a hard working college student. I'm already out 500 dollars and I need new spark plugs as well now.
WOW AND OMG
So it seems this is more than just an isolated incident with the 7-Eleven gas.
My daughter had a brand new 2016 Kia forte car that broke down on her way to work only two weeks after she purchased it.
She called me to pick her up on my way to pick her up from the dealership my car died.
Did I mention that WE BOTH GET OUR GAS FROM THE SAME 7 ELEVEN very close to our house.
The dealership informed y daughter that there was something very bad in the gasoline that caused the motor to shut down.
Her car was fixed by the dealership as a courtesy because she just purchased the vehicle.
My car a 2003 miata was not able to be repaired the motor seized up.
I also found a slushy substance in the gas tank and a corrosive powdery substance around the fuel pump.
I have contacted the 711 Insurance Company they were very indifferent.
They Informed me they are still investigating it is been a month that I have been without a car.
I have taken UBER and have had to rent a car to get to school and work.
I informed the insurance company of this when I called them today to see if there was any update on my case.
She told me I should mitigate my damages the best way I can while they investigate.
Well thank you I already knew that !
I have done a little investigating myself and found that this is not isolated to the state of Florida.
I have seen some articles about Texas and Oklahoma and other parts of Florida.
All of them are claims of bad gas from 7-Eleven and stories of vehicles being severely damaged with costly repairs or destroyed.
The news stations in Central Florida that covered stories on 7-Eleven bad gas situation were Channel 2 news and channel 9 news.
I contacted Channel 2 news today just waiting on a reply.
Anyone who has had this issue should contact them I contact the Channel 2 News today and I am waiting on a reply.
In the meantime I am without a vehicle waiting on 711 Insurance Company to twiddle their thumbs and decide there is a way that can get out of paying me any damages for my car.
I agree with the gentleman from Indiana who started this forum. I think that people need to get together on this because trying to deal with them on a one-to-one basis for my experience is not very productive.
I'm leaving my emai. If anyone has had a similar experience please contact me at nanmon77@gmail.com.
I would love to hear from the guy from Indiana who started this forum.
Isn't 7-11 24 hours?
I been waited outside one of the store for more than half and hours with the store closed from inside..
No staff entertained me at all for the pass hour..
I guess the staff is slping inside..
This is reli disappointing in the middle of the night..
The gentlemen was very rude and embarrassed me by arguing in front of customers
July 22nd, I entered the store to request my money back as air machine did not work. I informed counter person that there was no out of order sign and the response I got was "What did you do?". I asked for a refund and she said to call the company. I was so angry the manager asked me to leave. I will never patronize another 7 Eleven. Shame on you.
Why is it that every time I come to this place I can't pay in cash. They say "we're only taking debit" like seriously all because cash out. Like maybe you shouldn't be open 24/7 then if you can't handle all kinds of payment methods.
Loacated near 5th and international
I bought cookie butter from 7 eleven in leesburg va
And it's expired from 45 days and I found out after I ate it half
Hello I ordered an item from you guys from amazon and it was ship directly from you guys and was wondering if I can get a replacement
Throughout my last sips of latte I looked down in the cup and seen a fly! I was in joy when I seen that they had matcha green tea! Never again!
I was accused of using too much creamer by a few of the employees, it's embarrassing, I do not appreciate it, and I'm thinking of obtaining a lawyer.
Does the store have a responsibility to remove a customer from the store when they refuse to move their illegally parked car in the only handicapped designated spot?
I am happy to forward the exact details of my experience that I have shared with esso and local authorities .
May contact me by email
Danaplenert@gmail.com
Hi
I locked the fuel price $ 1.35 .but when i filled the fuel and asked the operator to scan my lock price code he said our system is down i cant scan it. I had to pay full amount i mean the rate at that time of 95 fuel. If i have to pay the same amount then whats the benefit of lock the price?Please fix my problem .
Regards
Rajwinder
You're hot served mini tacos were 10 for $2 now you change them 8 for $2 why is this not worth the price now 9990 ftmyers store
I was in line and the cashier decided to take another customer before me and I said I was in line and she yelled at me
Hi my name is Moe Moe Lwin. I want to complaint of some seven eleven. One is overland ave and palms Blvd another one is Washington blvd and corner of Huron ave Culver City there store is have the many illegal employer. Can you check and control the employer
I did not order dutch milk 4 pcs but placed on my receipt, it's not about money matters.Please do your job well.
Cashier name:Hernanie Gonzales
I got a 3 oz package of cashews for Christmas. The package was 2oz. Of salt and . Yuk could not eat them. There must of been a packaging error. Best by date Sep 01 2018 code 16:52 L 25B.
Maid to prepay when car pulls in after me because he was Indian like the sales person and he was not maid to pre pay for fuel I'll never give 7/11 another $ever again
Magiging active pa po b ung card ko?
3rd complaint attempt. Your system keeps kicking me out before processing complaint against 711 on Lancaster avenue in Wilmington Delaware. Owner has aggressively targeted and mistreated customers who are clients to a drug&alcohol treatment facility located beside each other along Lancaster and Greenhill aves.
I received a free slushy voucher for participating in the surveys you send to me and the attentand would not redeem it as he couldn't get it to scan. I
Employee was rude and unprofessional u people should hire employees who don't act like that very unprofessional. The employees had no good customer service skills and should attend anger management classes because he was so rude.
711 on Alexander in Romeoville I'll at 945pm Oct 29th I was very disrespected by the employee working I was cussed at and yelled at all I was trying to do is buy a lottery scratch off.. I ended up taking my business elsewhere... this employee needs to be reprimanded he was of Indian decent my name is Andy haas
Dear Ms/Mrs,
I went to 7 eleven to buy gas last week . I asked for a prepaid of 30 dollars and I used only for around 20 dollars . I checked my account and I saw a debit of 30 dollars . Can you check my payment ? The number of this payment is 34816 and the card is [protected]. My email address is chparent16@aol.com.
Thank you,
Aurele durand
Placed an order for a quarter pound hot dog and noticed the gentleman went from the cash register to the food with no gloom his hand. Because I could see him using a tong I didn't say anything but clearly should have. He didn't wash his hands either. This is not sanitary.
I went in to the 7-11 at 2900 Hyperion, Los Angeles location. I asked to use the clerks's pen to fill in lottery numbers. He said NO. U only can borrow the pen if u buy something. I'm also going to contact the California lottery. HORRIBLE SERVICE!
I got gas on the 19th of October and it was not processed right away. It finally came out of my account on the 23rd. This messed up my finances and as a result I was short for my rent, b/c I thought it came out right away. 11528 107th Ave, Edmonton AB T5H 0Y7 · .
22 oct, 2017 Last Sunday,
I was going to 711 Store. They didn't greeting me...not smiling on they,
Store number:- 37816
Store address:- 14204 23 Ave
Edmonton
AB
T6R 3A8
I don't like this store
I did filled gas, and he didn't ask me car wash...
I went to the store on Colorado blvd and San gabriel blvd, Pasadena, CA. I bought a cakifornia roll. IT WAS ICE COLD! I had to defrost in microwave for 30 seconds. Also the rice is super hard. 4 dollar for a dry sushi... I have to rethink about being a regular customer at 7 11
In 43030 schonehrr road, sterlng heights 48313, there is indian lady working named Ayesha from pakistan. She is so rude. Last day i went the shop for buying taco and cheese, he doesnt used the food gloves. Without gloves she touched my food. Its really bad for me. So my humble request to you guys, please check this store.
Thanks
I stop at 7 eleven in Bloomfield nj On my way home. So I went into the 7eleven to buy a pack of Newport and the lady at the cash register slammed the cigarettes down on the counter with the matches and you did not give it to me in my hand like I gave her my money and I thought that was rude and that's why I'm not going to a store anymore
date: Sept 29th, 17:59:36 pm
shift #:002
Had to wait in line for close to a half minute before the cashier looked up from her tablet to actually help me out on the till. When I asked about my free beverage coupon that I had in my hand with the purchase of gas from a previous date.. I was denied and told "no we dont do that"
3rd time in a row he didn't get off his phone while i stood in front of him. I grabbed my own receipt and bagged my own stuff. He is awful. I will not give my business to this location as long as he works there.
It seems like every time I go into this store the blonde lady with glasses is always on her phone and I have to wait on my service. The only people I really see doing their jobs and provide the fast service are the overnight people and the evening shift man. I'm not sure of anyone's names.
Apparently its okay to cut the line at the 7-11 located on 600 Precinct Line Rd. now so unless you feel like getting into a confrontation with the cashier and/or customer I would avoid going to this particular 7-11.
As I was done paying for my items girl threw my bag left the store around midnight the one on Gus thomasson rd. I will not be back again unless I come during the day
The customer service is horrible everyday i go into this 711 and the lady behind the counter never says thank you she throws the change at you . i asked for a bag she looks at me and says they dont have any and she is extremely rude. The store is always dirty and she is always on her cell phone