7-Eleven
Reviews and Complaints

I have purchased a 52 oz gulp cup. How much is my refill prices because i have been going to my 711 here in waimanalo hawaii and i have been getting charged all different prices. $1.29, 2.56, 3.09, what is the real price.

There is an employee at the Ft Worth Drive and I35 store in Denton Texas. She works the second or third shift. She was seen putting in her phone number instead of giving time for the customer to put their number in, or if the customer doesn't have one she doesn't offer to help or tell them about the reward points she puts in her own number. My husband witnessed her doing this to the person in line in front of him and to him. That to me is stealing. We bought the items, we paid for them not her

Order number: [protected]

05/23/2022 I ordered from 7 11 delivery now but got canceled but for sum reason yall charged me anyways and when I reached customer service they didn’t wanna help n said theres nothing they can do and this is not right

I ordered twice in one day and in my first order it never showed up i never received it but nobody will talk to me about refund and its not right im left without money or items i pid for or answers

It was 3:10pm April 14,2022, the store I'm going to for 20 plus years now has this supposed manager I love doing nothing but nice to every time I got in there she never greets the customer extremely rude. Makes you wait while she talks to other employees well today when she got rude with me and told me that the thing I was asking for "does it look like she has"all I said to her was you do not have to be rude literally those words. Then I was booty from the store comb as ever not rude not confrontational her name is Erica Abilene and someone else 7th and butternut all the time she's super rude to me all the time payment today and I got all caught on my body cam so of course you going to try to say I was being out of pocket but not the case

important that I give as much context to this situation as possible. The incident in question happened on March 30, 2022 when I went to work from 2 pm to 10 pm at 336 College Park Road Store.

Ms. Ruth knew that I had just moved back from Tennesse in March of 2021 from a domestic violence situation, that I had lost my car, and then my father passed away in July after a month-long battle with dementia and organ failure. I was his primary caregiver up until he passed away.

I got the job in December of 2021. When I was hired it was for the 6 am to 2 pm shift. I told Ms. Ruth that once I had transportation I would move on to the third shift but I made it clear I did not have a car of my own. She scheduled me for the third shift immediately. I was living with my youngest daughter at the time. Ms. Ruth was aware of this as well and I made her aware when I became homeless at the beginning of March. Due to my living arrangements, I was struggling with anxiety. I suffer from PTSD, depression, and an anxiety disorder. This is vital context for the event on March 30th and context that Ms. Ruth and the rest of the management at the store were fully aware of.

On the day of March 30th, I went to work and ended up having a massive panic attack. I was working with Billy Land, the assistant manager. Despite being fully aware of my situation, Billy Land began barking orders at me louder and louder. He belittled and mocked me. He yelled at me in front of customers, calling me slow and mocking me when I could not move or speak quickly to answer his verbal harassment. I went to Ms. Ruth to discuss the situation and she told me to "get over it." She left and Billy's verbal abuse became worse. When I was noticeably upset and shaking he made the comment "it's nothing to commit suicide over".

Ms. Ruth gave me four days off following this incident. I ended up needing an additional two days off. I tried calling her and texting her and got no response. I was beyond shaken. Billy Land created a toxic, hostile work environment and Ms. Ruth allowed it. After the day working with Billy and the events I went to her about, Ms. Ruth took me fully off of the schedule and told me that she couldn't have me working for 7Eleven after I requested to be transferred to a different store away from Billy.

When I needed my manager to advocate for me, as her employee, she retaliated rather than address the ableism and misogyny in her employee. I worked hard for 7Eleven despite the limitations and struggles in my personal life and no one deserves to be treated the way I was by Billy Land and by extension Ms. Ruth.

Tracy A. Doyle

[protected]

[protected]@gmail.com

I ordered twice from yall lastnight 1st time my order never arrived so I got my money taken from me and said nothing so I ordered again and this time the order arrived but it was the wrong one and when delivery driver said he would return with my items I beleived him but he never showed up and when I called for a refund yall said it was out of yalls hands, so I got robbed by yall twice in one night and it aint right

We went to a store and purchased a bottle of water, 2 red bulls, and a chocolate milk. The red bulls were 2 for $5 the chocolate milk was $2...so either she over charged and pocketed the money, or the bottle of water was $13. Which I find highly unlikely. On top of that she refused to give me a receipt

Hello dear sir/madam, I have been smoking winfield crush blue from last 3 years. So recently I have purchased pack of cigarettes winfield crush blue from one of 7eleven store yesterday 7 March 2022 in western Sydney but when I had it I felt something wrong in taste and then I light up next one it was the same too, tastes like cheap menthol wrapped under winfield label. After that I went straight over to shell service station bought a same pack of winfield crush blue and that was fine. I purchased another packet today 8 march 2022 from different 7 eleven and it’s same as yesterday fraudulent product.

So I need to know why 7eleven selling fraudulent cheap cigarettes for expensive price. I have kept that original cigarettes packet on safe side to pursue in court to get it tested.

Regards,

Nav chumber

[protected]@hotmail.com

[protected]

On 2/1/22/ Two cashiers working behind the counter assumed that the customer did not have enough to pay., yelled loud enough it could be heard across the store also when there was a request for a receipt none was given, Transaction closed,

i need to reach the regional manager for the Michigan region, in regards to store number 13462 in Dearborn heights MI. There was an incident that took place on the 28th of February that requires some serious attention. Another employee was threaten with the use of a taser and there is serious issues on how the store is being ran. Also employees bringing their dog to work where hot fresh food is being served and the dog roaming around the store. You can pull the store video on Friday the 25th look around 12 noon to 2pm and you will the employee holding the dog along with another employee preparing the dog food where freezer food is being stored

My issue with 7-11 nachos, in addition to other issues, is the use of canola oil in the cheese bags. This toxic is sludge is so noxious that even cattle won't eat it. I used to love their nachos. Canola oil is being hyped as this great healthy oil and nothing could be further from the truth. It tastes horrible and is one of the most "sticky" oils you can put in your body. It was originally developed as an industrial lubricant. Oh, yeah, and stop frying the chips in it, too.

The eftpos machines to pay at the counter are faulty and have been since the store opened.

Cannot pay using your mobile phone and today it wouldn’t accept my card - tap, chip or swipe.

Had to use the ATM in store which worked perfectly ok yet had to pay additional $2.50 for this service.

NOTHING they could do about crediting me the $2.50 for the inconvenience yet again!

Wow checking out at the counter and asking for some Juul refills The attendant on duty asked for a Florida license in order to scan it to ensure I was over 21 when I have a gray beard and I’m obviously over 49 years old. The lady could not get the scanner to read the back of the license. After five minutes of standing there looking stupid as well as she decided to leave as my quick stop just to get something on my way to an appointment turned into a fiasco. Your company needs to upgrade their equipment and train their people on how to use Siri equipment that they have or they get upgraded to if it is to be that they have to scan and if it won’t scan then they will not sell you the product even though I am obviously over 49/50 years old. She did not ask for help from anyone, nor did she try to move to a different register, she just would not sell the product even though I was older or as old as she was because she can read that on my license so if she can read it on the license she should be able to type it in. Effing ridiculous!

When I was pregnant with my first child in 2018, my only craving was 7-Eleven nachos. I ate it almost everyday! Now pregnant with my 2nd, I am once again craving 7-Eleven nachos but the original recipe. This new recipe is nasty. Tastes worse than the Campbell's Fiesta cheese soup. So disappointing & I really want the original cheese sauce. I can't find any corner store that comes even close to it. I've been eating 7-Eleven nachos since I was in kindergarten. I'm now in my thirties.

PLEASE BRING BACK THE ORIGINAL RECIPE!

On thanksgiving I was robbed in the parking lot of 7 11 on port lavaca highway I had my car parked in front of the store and I had my car broke into I called the po;ice immediatly and they said they tried to look on the camera and can only see the gas pumps this store is the only store open by my house and work when I get out at 2 am so why would the security system not be better the manager refused to even call me back I had my granddaughters christmas money they stole 140.00 in cash plus I had to replace everything that was stolen and despite several complaints nothing has been done to help me is this how 7 11 treats its customers I have ptsd and have been severly scared worried depressed and have lots of fears over this incident is there anyone in the corporate office that has a heart and can help me get my money back or atleast update your security systems a store clerk got robbed and murdered at a store not to far from where I live is this what has to haapen for 7 11 to take care of their customers and staff especially when its a 24 hour store

The store is 930 s Atlantic ave Daytona Beach Florida. The problem is a specific employee working at 8 pm on Tuesday February 1. He refuses to handle lottery tickets. When he is there alone you can’t play lottery at this store. I live across the street from this store and it is a convenience for my family. We play lottery everyday and when this employee is working, I have to get in the car and drive to another store. The employee is rude and told my husband to bad no lottery and get out of my store. This is unacceptable. Please resolve!