7-Eleven
Reviews and Complaints

Had the most horrible time today. Maybe I visited the worst store in Miami. I went in the store to grab a little breakfast and some coffee at the 37250 store on 183rd street. An employee near that counter started talking to me in spanish and referenced sandwiches on the counter near the back of the store which was odd to me because they were on the counter, NOT in a cold or hot case as they should be. He spoke in reference to the 2/$3 slider burgers and said 2 tres dolares, which I understood to mean 2 for $3. I told him that they are supposed to be inside of a cold or hot case. Then another guy saw our translation issues and came over and helped me translate and basically the employee said no no theyre cold. I ended up declining to buy them and elected for hot pizza. I got an iced coffee that states ANY SIZE FOR $1 and 2/ $3pizza and a $1 cookie, got to the pay counter and the woman at the pay counter didnt speak English either. After she scanned my bar code for the 7-Eleven rewards the price was still incorrect so I bargained with her to just ring up the cookies and pizza and take a few other guests until you can resolve my coffee issue. She understood that to mean I didnt want it and put the coffee in the back counter. After a few customers I asked if I could be helped and another woman came out whom Im guessing is the manager and I heard her reference to the other employee that the coffee was for medium. But I told her no it says ANY SIZE $1. She ripped the sign off even though I asked to take a photo of it. She ignored me and kept walking and tried to block me from taking a photo of the deal sticker which I still was able to snap a photo. She ended up ringing up my coffee and it still came out higher than I was supposed to pay. Charged me $1.38 and taxes in Florida are 7% so it should have been $1.07. I speak some spanish and after I took a photo of the burgers on the counter and not in the cold or hot case the male employee in the back started saying to me, “what are you, a Chibaton?- which is cuban slang for a tattle telling [censored] kisser. I’ve never been so disrespected and insulted by more unprofessional workers than these. I’ll never step foot in that location again. Also why are they hiring people for the front who cant speak English? This is horrible.

I walked in to 7-11A lil after midnight on August 29,2022 a employee by the name of Jessica was treating me very badly saying hateful and rude stuff cuz i would not go find her any methamphetamine earlier that day tried explaining 2 her i was clean & tryin to stay that way she than was yelling in the store at me cus I was tryin to check my food stamp card and she made me very nervous and i dropped my urpee so i try 2 pay 4 my 12 pk. And she takes it and tells me 2 get out i leave and then she comes outside threatening me and trying to fight me calling me a low kife [censored] so. Im getting a lawyer to sue her and 7-11 if theres not something done about it! Her name is Jessica and works graveyard shifts at prairie and pueblo blvd. In pueblo Colorado..

On the morning of 8/25 after dropping my son off at school at 9 am, I stopped at the 7-11 on North Lamar and 51st St. to put a little air into my tires. I carefully read the instructions on the air machine, paid my two dollars and I started filling my tire with air but it kept getting lower. I went inside to inquire and was told I was doing something wrong and I needed to "press the button". Well, I go back out, carefully read all of the instructions again and realize that I am doing everything correctly but still even more air is being let out of my tire. One employee comes and tries to use it and he then lets out even more air, so my tire is almost completely flat now. Another employee, Pavan, comes out and at first blames me too, but then realizes that the machine is in fact broken and puts an out of order sign on it. He is quick to tell me that it was working just fine this morning, as if it's either my fault that it broke or they have no responsibility since "it was working this morning". Now I have a flat tire so I call AAA, but they are not able to send a truck with air, so they advise me to ask 7-11 to provide me with a can of fix a flat. Pavan immediately got defensive and said, you will have to buy that and it's $20. When I protested this, he took out his cell phone and threatened to call the police. I only had a few dollars on me as this was supposed to be a quick trip to drop my kid off at school and was just a few blocks away from my house. I had to drive to another gas station with a flat tire, doing damage to my rim and wasting about an hour of my morning with this whole fiasco.

I just would like either the corporate or franchise owners of the 7 Elevens in the San Fernando Valley (Especially on Balboa and Nordhoff, Balboa and Chatsworth and Balboa and Roscoe), The San Gabriel Valley, and in Santa Barbara., to know that many of your stores are run down, have a ton of loitering and the litter is atrocious! Please do whatever you can to remodel and landscape your stores and keep them looking nice and beautiful. They are such an eyesore in the communities now. I like what you sell, especially your pizza, but the state of your buildings and how you just let neglect overrun them is a big no no!

Thanks!

This happened on 2022/08/10 at approximately 1902 hrs The chicken wings were soggy and cold, didn’t get all my order. When I phoned the 7-11 they said it wasn’t their fault as their stuff is always hot! My dog sniffed the wings and walked away, I tasted one of the wings and it tasted like mold and I can’t get that horrible taste out of my mouth!

Delivery Order #[protected]

On August 9th i ordered cigarettes and order went thru i paid for it and when it said driver was approaching i went outside and waited but nobody never came and wen i checked the location map for driver it didnt show location like it was off. When i tried contacting store they wouldnt answer but yall still took my money this is not right

I came to do car wash as usuial. I have used car wash here more than 50 times since the the past 20 years. This morning, I moved the car in position. The things started moving and got stuck, bended forward and locked in at my front - near my front door. It was stuck... Then the car wash stopped functioning... I waited for a few minutes... Then it went green light to indicate to move forward... I came out and came back around and found out the code was not usable. I went inside to ask for a new code... Then, I came back out realized that the area where the car washer was stuck had a few dents... Minor but obviously dented... With a light scratch... I believe the "touchfree" paint fixer people that I used years ago... Can fix these... They us a lighting system to highlight it and the a "suction" to pull these spots back out... I did call the store manager patel out. I did record the conversation and incident.

I am not real happy. I cannot get anyone on the phone. I have called several stores and looked online, I do not seem to find a working number

In the area where I live we do not have 7-11.

I have Cancer and you Replenish Hydration drink Cucumber Mint

is the only drink that helps my upset stomach. Online

I cannot order it. Can you please let me know how to order it?

I have to drive 4 hours to OK city or 5 1/2 to Dallas to

find one. I tried 5 of them this past weekend while traveling

and they were out of them. I wanted to buy a case.

Please call me and let me know the best route. I live in Amarillo, TX. [protected]. My email is [protected]@gmail.com

Order # [protected]

On july 20, 2022 I ordered an itsm that came out to total $14.10 but once driver arrived he never git off his car at all to deliver the item I purchased down below is my security footage of him pulling up but never getting off and then just leaving without delivering my order. I keep filling this dam thing out over and over and yall say im missing stuff to my request but nothing is missing yall just wanna keep taking peoples money and its not right…

7/18/22 approx 3:00am this morning. The new employee has been ringing up my order improperly. I keep telling he is charging me the wrong amount! I am there EVERY DAY as my work schedule is a 7 day job. He did not work the weekend so I saved my reciept and handed it to the employee. He started yelling at me that he is doing what he was told and I stated to him to learn how to ring it up using the receipt and I stated for him to do his job correctly. He started getting i-rate so I said do you job! He refused to sell me my order and that's when I left. I have heard complaints from othef workers where he didn't listen to instruction during training and does nothing to help with the store. I also buy gas there.

The store on Orangethorp and placentia in the city of placentia,

I encountered a pan handler there last week and the employee did nothing about the person harassing the customers.as a matter of fact the person was making rude comments to my wife and the employee just sat there and laughed about the situation.thats when I realized that even if law enforcement was called the employee would not be on my side because he knows the person.

I was threaten bye the guy working on seven eleven and waited more than 38 hrs to hear back from seven eleven never did so I called them they did not even remember me at first then they said they could not hear anything on the video and he was there for 10 years I guess there all friends and they do not take care of you. So please be careful if you ever go there it is in albaquerque nm street zuni

Order number: [protected]

Date: july 2, 2022 time: 11:44 pm

I ordered two items but when I looked at app to see where order was it told me that my order was delivered but I never received it and nobody never came to my door and when I emailed and call called customer support all they told me was it was scanned so theres nothing they can do and that is not right

7-Eleven Ardeer South‘s customer representative used very office language on the loud speaker saying F words in front of whole customers there at the fuel stop and McDonalds. Just because i was standing on the fuel bay, btw it was all empty, with my truck cause i was hungry and need to buy some pies on the go without need to stop for longer to be parked in the parking bay and as i was ready to leave he spoke in the loud speaker and shouted at me quote “ get the [censored] out”. That was very offensive and rude and disrespectful. That’s a shame on you to have such disgusting employees on your payroll. I will never going to visit 7elevns ever again.

BTW i am going to pursue a legal action against your employee unless he apologised.

Hello,

I m mr pierson, me and my grand son before to go to school at wichit (phuket), we stopped to bought some food for 35 baht at 7/11 (nb 03718), this moning 29/06/2022 at 0755, I give him 500 baht and stay behind him (I want to teach him to take care money and manage it). I was surprised to see the casher register all items, (see ticket), take the 500 baht and give back to my children only few bucks (and ticket) and put bank note under his the desk … I interrupted transaction and ask why he give just few bucks to my children... I complained in front of the desk and in front of others people who work in this shop. I speak in english and workers don t speak or don t speak very well english. Finally I received all my money back (correct amount). It s a theft. I don t know yet if I will go to police. This shop is in front of dowroong wittaya school.

Thank you in advence for your interest in my ‘adventure ‘.

Best regards,

Pierson frederic

The one on railcard drive in sterling v a. Yesterday at at around 4:40 something I got gas there. It was 4.94 a gallon. My tank was half empty so i was filling it the rest of the way. I drive a white 2016 Hyundai accent. The scene showed I would be charged about 20 dollars something when I was done. But my credit card was charged 175.00 they overcharged me! This was my first time going to any 7 eleven. I think they charged me the amount for the car before me! The machine didn't give me a receipt.

I was at the counter ask for price check and the look i got and the attitude was atrocious...this girl went head first over the counter to get me as i was leaving the store...unbelievable.The guy came out the store hollering racisl slurs and threating to beast my [censored]. I was down the block and they were still yelling. I never seen anything like this before. Thugs

On June 2, 2022, while I had visited 7-Eleven in Plano, Texas, I expected the store representative’s behavior to be professional when interacting with the public, I anticipated her behavior to be respectful to say the least. However, the experience was anything but germane in this case.

My wife and I were filling up our fuel tanks in two separate vehicles and would pay for the transactions by credit card and requested a receipt for the purchases. As I was placing the card in the “charge pad”, the representative petulantly demanded,

“Remove your card!”

In response, I asked the 7-Eleven representative to say, “Please” in a more polite manner.

The representative responded by glaring directly at “me” in a condescending fashion as she completely ignored my request/s.

Before I could ask the representative to be more cordial, the representative began shouting at me in a hateful tirade as she called me names and began to berate my late mother. The representative’s attitude was not only condescending but completely truculent and confrontational towards my wife and I. During the representative’s tirade I asked for her name and interjected that I was formerly a Police Officer. To my dismay, the representative exclaimed,

“F*ck the Police!”

I am very active on social media and established a large fan base that demands me to shop at a variety of retail stores during our daily routines. During my experience the 7-Eleven representative was recorded shouting at me. I have the video clipping that shows the representative attacking me and degrading the Police in a hateful manner.

7-Eleven’s discernment not only presents a form of cynicism that dictates a new standard of service but also presents quandary from continuing business.

Although, I reached out to 7-Eleven Headquarters, my gravamen was completely ignored. I would like to find resolution to this matter amicably.