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I took the initiative and went to Ackermans Eastgate to make paymet on my account, the consultant at the customer service counter refused to assist me as she said that without the card they cannot assist me even though I offered to give her my id number, she told me she was to busy to call the Head Office, so I walked out very disappointed with the service I received. I then found out that I have been ITC listed for R389, which I paid via EFT on the 23 May and was then R472.23 but I was not removed from ITC, I was trying to buy a car and was told am written off as a bad debt. I want to be removed from ITC as I have made a payment, they are quick to list you but do not delist.
Can u plis call me on [protected]
Ennerdale Ackerman... Been here since 9 o'clock and the store is not open and I urgently need my laybye
2023/06/27
So now the staff also waiting in front of the door saying they don't know what's happening and so angry now and am late for work... I think the store is suppose to open 9 o'clock but now it's nearly 10 o'clock still not open.
I made a payment on the 3rd of July 2023, I have been sending emails and no one is responding to them. Every time when I call customer service they always tell me to send proof of payment, which I did. The service is very poor. it's been 3 weeks now the issue is not resolved, no communication. Same story everytime when I call.
To whom it may concern, I have paid your account on the 25th but I am receiving SMS that payment was not received that's irritating me a lot and gives me a scare about my credit score.
Kindly attend to this as soon as possible.
I did a lay by I went to cancel it twice they told me to wait for it to expire I did wait for it to expire, after it expired I went back but they said they can't give me my money back the going to give me a voucher even after I told them that I want money not voucher.
My wife went to mvusuludzo ackermans in thohoyandou today to buy ReMdi A1 Cellphone. On the display price was R1499.she wanted to buy the Cellphone and she was given another price of R1600.they refused to help her.my Contact number are [protected] and [protected]
I came in the shop as a happy costumer at 11 September 2023 at round about 10pm. Asked Jamie a question,got an answer. I then replied with a joke and laughed. Jamie's reply to me was a shocking sarcastic sound with her tongue.
Did an online order on 8th Sept 2023, to date it has not been received or any updates as to where is this parcel, As far as I am concerned order number [protected] does not exists , which means Ackermans stole my money.
I am going on leave today for the long weekend and needed this items for holiday - VERY ANGRY!
Cleoline Green
[protected]
I've bought sneakers at Ackermans on the 10th of September 2023 on Sunday 14:49 , at Protea Glen Mall , they have cuts ad Cracks they hardly 3 months and they are damaged
I bought the Premio Tab 8 for my son and a week later the screen was broken and there isn’t any screen replacement for it, a total waste of money
I would not recommend anyone to buy a phone at akerman's Premio have a k@k battery and you can't return it after 7days on the 8th day they take your phone for repair a 7day old phone
I went to ackermans New Redruth village cashier’s and Nandipha Matutu I went there to laybye the lady asked for my ID number only to found out she made a credit application without my concern
I find it rude ,and unprofessional for one to just play with my credit score
Such people must be dealt with,she has no right