Menu
For Business Write a review File a complaint
CB Telecommunications Airtel spam sms messages & extra charges in bills
Airtel

Airtel review: spam sms messages & extra charges in bills 351

M
Author of the review
2:21 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'm facing the worst (yes it is worst) customer care service from airtel since the last 2 months (the day I converted my number to post paid).
Firstly, I'm getting 100's of messages in a day (Just imagine 100!) from an airtel number 543210.
The SMS service is about cricket alerts.
I've been contacting customer care since then, initially they were not sure why is this service activated. They gave me the reason I subscribed for it. When I said no, I've never subscribed for this service, they told me the service will be discontinued in 24 hrs, but its not.
I called up customer care innumerable number of times & every time I got exactly the same response that "the service will be discontinued in 24 hrs". Its more than 2 months now, they cant stop sending spam to me.
Imagine, they barr your outgoing calls the moment it exceeds its limit. But, dont know why they are so much reluctant to block this spam.
The worst part is the service provider itself is sending spam. What more to expect.

The current scenario, whenever I'm dialing airtel 121 the only option that I have (no matter what option I choose) is to send a SMS to 121.

Nov 28, 2009 4:53 am EST
Airtel customer support contacts
Phone numbers
Address

Airtel Center Plot No. 16, Udyog Vihar, Phase-IV, Gurugram, Haryana, 122015, IN

Website
File a complaint Write a review
View all Airtel contacts
Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. Further you can mail your concern to airtelpresence@airtel.in.

Regard's

Rakesh Kumar
Airtel Customer Service Team

9968036356 customer number

9868199994
9868199994
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

351 comments
Add a comment
N
N
neal3991
IN
Apr 10, 2011 10:09 am EDT

Airtel is the worst telecommunication company I have ever experienced. I took Airtel sim-card as I heard that it has fast internet speed. But let me tell you that it does not, it charges 5 rupees per day for 10 MB of free internet, it still charges from my main balance. It also deducts 1 rupee from my main balance everyday for no reason. It does not even show for what it is deducting for.
When I called the Airtel Customer Care, firstly the customer care is horrible, the are really slow and their daily excuse is that their server is having some kind of problem and to call again after 2-3 hours. SO THINK TWICE BEFORE BUYING ANYTHING OF AIRTEL!

A
A
Ashok Kumar Gupta. A
IN
Apr 10, 2011 6:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear sir,
1. My Mobile number is [protected]. I changed my connection from postpaid to prepaid on 7th of march after settling down the old bill amount and took up a prepaid card and also a booster of Rs247 for Airtel to Airtel 10 paise at 18000 messages free. But my phone did not get activated. Then i paid Rs37 as validity charge which had a validity for 3 months. But 3 days back again i charged my phone for Rs1500. Then why am i charged Rs1 per minute form Airtel to Airtel? And also why am i charged Rs1 for each message?Please rectify your mistake because Im annoyed with it or i will have to take up another connection.
2. Why you don't issue bills for prepaid payments? And Booster Payments at your Airtel Office?
3. Please see those points and give us a reply on my email address: guptalic64@gmail.com atlesat by tommorow or contact me on my mobile number given above.

A
A
aslam pathan
IN
Apr 18, 2011 9:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MY NO. [protected]
I Pleed & Request U to Please Remove me From NDNC & make my Group Working Or Please suggest My some solution i'll be very thankful to u!
-ASIF

A
A
airtel grivances
IN
Apr 21, 2011 5:34 pm EDT

i have two prepaid conection of airtel in patna, on 21st of april 2017 they (airtel) automaticly started a astrological services sms for my mobile and deducted rs. 40 from one mobile and rs.20 from other one. and when i contacted the custmercare they simply sayed that they can not return the amount, but i had never in the first place subscribed for any of those plans. please help.

A
A
anoj behera
IN
May 04, 2011 4:56 pm EDT

Hi mr mittal,
Your company give 2gb in 99 pack but bsnl give 4gb in same price with more speed than your service. Bsnl give unlimited bsnl to bsnl in just rs 300.00. But your company give just 15000 minute. I think you are not interested to take your company as no1 in india, once upon a time you are no :1 company in india. Lots of custmer are switch to other operators in orissa. Now bsnl, vodafone company are very good than your company. So I think if you are not able to increase your net speed upto 30 to 40 kbps and if you not give me new offers rather than your old # offers then I am sorry to say you I switch to bsnl or vodafone service. I'm very sorry because I am using your service scince 2017 so I want to stay with you as long as your company stay, but now a day your service is very irreteting me due to the above cause. So please change your service offers and net packs, monthly pack. Vas packs, free local minute packs and customer care rules.

S
S
saroj ku.palata
IN
May 20, 2011 2:26 pm EDT

To,
M/S Airtel
Barbil
Dear Sir,
I would like to bring to your kind notice that my Mobile having the SIM No.[protected] has been lost recently.
I would request to arrange to block the SIM so that for the future use of the same Mobile No. [protected]. I will not be responsible
Hope, You will take immediate action.

Thanking You
Yours Fafithfully

Saroj Kumar Palata

H
H
hanoz
IN
May 21, 2011 4:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i am a airtel customer since 5yrs. since a month there are repeated deduction of rs 20-25, till now thrice this amt. has been deducted. the customer care are not able to ans. my question and behave very rude with me. when i called once for asking about the same my calls were debarred. it is the company's fault but the customer care executive talk to me as if they are doing a favor on me. i am very upset with this behavior and i will be discontinuing with the no. if this continues.
pls. do the needful for the same and help me out.
my no. is [protected]

N
N
narindraworld
IN
May 22, 2011 7:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr Hanoz, Do not feel worried. It is possible that you came to know about deductions now. You can stop these services easily & aware about this to your friends & relatives. Make a chain of emails among them so that they can also save their money. Read, follow & send the following details
Aware & Beware of Airtel
"Jago Grahak Jago"
Airtel Mobile company is providing cheap & new schemes daily.
Do you know how is it doing so ? What is the secret?
One more question.
Do you know how many Value Added Services(VAS) are fixed on your mobile number by mobile company without your consent ?
Airtel Mobile company is fixing/applying unwanted VAS on your mobiles & you may or may not know.
This is one of the secrets of above question.
Many customers including senior citizens visit my shop daily to get their mobile recharged. They have been complaining always about deductions by the mobile companies. Among all of these I found a customer (Age 70 Years) of Airtel on whose mobile Airtel Company has applied a record number of SIX VAS such as Facts 55382, Job Alerts, Airtel Call Manager, Karwa Chauth Pack, Kareena Kapoor, All Cricket Pack.
Airtel company has been deducting a huge amount from his credit balance every month mercilessly. ( For proof I have images of his screen)
*Suppose for example you or any of your friend/known have an Airtel mobile connection.
You can check it like this.
1. Send ' STOP' to 121
(HAVE YOU SENT)...OKAY
You will get back a message like this if their is a VAS on you mobile.
"The following services are active on your mobile. To reply type the serial number of the service that you wish to 'STOP' "
1...
2...
3...
4...
5...
6...& so on
You can know from above message that how many VAS are applied on your mobile by the company. If you want to STOP these services then follow the steps.
REPLY '1'
You will get one more message from the company to confirm again.
REPLY '1'
Follow these steps untill you get a message that.
" Kindly note there are no services active on your Airtel number."
*After this send one more message to activate DND like this
'START space 0 to 1909'
You will get a message to confirm
Reply 'YES'
If you think this information is helpful then please help others to save their money & send this information to your friends & relatives.
Have you saved your money ? How do you rank this information?
NORMAL - GOOD - VALUABLE !
PLEASE REPLY.
WAITING FOR YOUR REPLY..
Thanks & Regards
Ashok Chawla
www.narindraworld.com, mailid : npsworld@gmail.com
First Digital Photo Studio Of Kurukshetra & Communication Shoppe

H
H
hanoz
IN
May 22, 2011 7:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

mr. Ashok thank you so much for ur valuable info. But what do u think should i do for the rude behavior by them, i am very angry with their assistance and the behavior and the worst of all they have debarred all my calls

H
H
hanoz
IN
May 25, 2011 3:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr. Rakesh thank you so much for your help but i would like to inform you that i spoke to a higher authority person reguarding this and he was very polite to me and has solved all my problems.
Thank you once again for looking into this matter

Z
Z
zuber mm
IN
Jun 06, 2011 8:43 am EDT

Any other enquiry please contact [protected]

S
S
shalemyadala
IN
Jun 07, 2011 6:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have taken airtel broadband connection on 11th march 2017 with Rs.799/- unlimited, 1mbps plan.
now i wanna with draw my connection as i am not satisfied vth customer service and delay in resolving the complaints. Kindly with draw my connection in 24hrs as i am going out of station on my business deal. After 24hrs i am not responsible for any bill. Fixed line no: 040-[protected].
Contact Address:
Flat # 106,
krishna kalyan Residency,
neredmet X-roads.
Secunderabad-56.

shamala Ester Rani. Yadala
[protected]

D
D
durgaprasad boddepalli
IN
Jun 12, 2011 10:55 am EDT

Rs 5 from main balance in continiously deducted by a service named fhm@5... I am not using this service... I have deactivated it twice but again the deduction starts.. I cannot afford so much... Pls help my cell no [protected]... Pls deactivate...

I
I
Ishaan Meet
IN
Jun 17, 2011 3:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my number :[protected] and name ishaan . . my operator is cutting down by balance without any activation of service from my side.
auto activation of service is done and my balance gets cut . i did complain to airtel and they said they will take action and respond d same to me, but they have not done till nw .

N
N
narindraworld
IN
Jun 18, 2011 1:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr.Ishaan Meet
It is not only you but many customers are facing this problem. You can port from this company to other or follow these steps to save your money.
Aware & Beware of Airtel
"Jago Grahak Jago"
Airtel Mobile company is providing cheap & new schemes daily.
Do you know how is it doing so ? What is the secret?
One more question.
Do you know how many Value Added Services(VAS) are fixed on your mobile number by mobile company

without your consent ?
Airtel Mobile company is fixing/applying unwanted VAS on your mobiles & you may or may not know.
This is one of the secrets of above question.
Many customers including senior citizens visit my shop daily to get their mobile recharged. They

have been complaining always about deductions by the mobile companies. Among all of these I

found a customer (Age 70 Years) of Airtel on whose mobile Airtel Company has applied a record

number of SIX VAS such as Facts 55382, Job Alerts, Airtel Call Manager, Karwa Chauth Pack,

Kareena Kapoor, All Cricket Pack.
Airtel company has been deducting a huge amount from his credit balance every month mercilessly.

( For proof I have images of his screen)
*Suppose for example you or any of your friend/known have an Airtel mobile connection.
You can check it like this.
1. Send ' LAST' to 121
(HAVE YOU SENT)...OKAY
You will get back a message of last 5 deductions made by Airtel, made with or without your

consent.
These days Airtel is deducting Re. One per day per scheme in general. You will be astonished

that these deductions are made early in the morning.
You do try this message every week to save your money from such company.
Now if you want to stop these schemes follow these steps.
1. Send ' STOP' to 121
(HAVE YOU SENT)...OKAY
You will get back a message like this if their is a VAS on you mobile.
"The following services are active on your mobile. To reply type the serial number of the

service that you wish to 'STOP' "
1...
2...
3...
4...
5...
6...& so on

You can know from above message that how many VAS are applied on your mobile by the company. If

you want to STOP these services then follow the steps.
REPLY '1'
You will get one more message from the company to confirm again.
REPLY '1'
Follow these steps untill you get a message that.
" Kindly note there are no services active on your Airtel number."
*After this send one more message to activate DND like this
'START space 0 to 1909'
You will get a message to confirm
Reply 'YES'
If you think this information is helpful then please help others to save their money & send

this information to your friends & relatives.
Have you saved your money ? How do you rank this information?
NORMAL - GOOD - VALUABLE !
PLEASE REPLY.
WAITING FOR YOUR REPLY..
Thanks & Regards

Ashok Chawla
www.narindraworld.com, mail id : npsworld@gmail.com

First Digital Photo Studio Of Kurukshetra
&
Communication Shoppe

A
A
AIRTEL PROBLEM.
IN
Jun 24, 2011 8:40 pm EDT

I am using Airtel from past 1 year in Bangalore. In this i basically use the gprs to browse the internet on my laptop. But from past 1 and a half month the speed for this service has drastically reduced. It seems like Airtel has put download speed limiters in their 2g internet plans because of which the speed is only 3-7 kbps ( which was 15-22 kbps one month ago)...If they have to do all this annoying stuff ( for selling 3G services) then why ARE they providing such 2g plans . Till now Airtel was good in its gprs services and that's why I was preferring using it the most. But now its better to move on to other networks . Anyone facing the same problem PLs comment .

P
P
perumalkumar
IN
Jun 25, 2011 10:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My Mobile Number is [protected] from airtel. I found that this is not good service. Whenever I use to call some one I am not able to connect the call. there is nothing to listen while calling someone and after some time the message comes on screen as "call ended". I am not getting what type of horrible service it is. So I have applied in uninor for MNP. They have sent my request to Airtel but airtel has refused to change my number to uninor service .i complaint lot of time they wont mind it. what can i do

S
S
Swapnali more
IN
Jun 27, 2011 1:13 pm EDT

Dear sir,

I have Samsung GTC 3530 mobile, I need GPRS (Mobile settings) setting, i called so many times to Airtel customer care but no use, they telling we are sending settings online but i am not recieving it.i have called 10 times customer care but of no use .plz help me to give manual settings

My Mobile Num: [protected]
swapnalimore18@gmail.com

P
P
perumalkumar
IN
Jun 28, 2011 6:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

today again airtel was rejected my upcoming network uninor.28.06.11, 6.42pm i got message from 1901 number, that is 'uninor has been rejected by your current operator.please contact your operator'. I have applied 10 times and spent Rs200 with expensive.But no use. Airtel is doing like as 'one man Army'. What can i do?.Last 2 months getting more struggle for change network. But not possiable. My helth also affected due to this problem. please help me

T
T
Tapan Sharma
IN
Jul 06, 2011 9:13 am EDT

Respected sir,
I m tapan sharma my airtel internet broadband connection is not working since 15 days.
There is a problem with my modem. My dues are paid till date.
I have made several complaints and even appraoched higher authorities but the response was pathetic they never showed up.

My account no. Is [protected]

Please help me to resolve this problem
Please acknowledge my complaint.

T
T
tamilnadu_india
IN
Jul 07, 2011 8:03 am EDT

Hi Sir, I'm Priya from Madurai. My Friend is using my Airtel Sim for last 1 year. I need the call history of my Airtel mobile number +[protected] for the period of MARCH, APRIL, MAY, JUNE 2017. Im in huge problem due to her activities. Please help & send me the Call Log of My Airtel mobile number to priyamadurai87@yahoo.com

J
J
Jaseem111
IN
Jul 08, 2011 10:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am prepaid customer of airtel since seven years. Presently i am residing at vellore, ambur, my mobile no is [protected]. I am facing a serious problem and airtel is not listening to my problem. My problem is, since july 01, 2017 onwards Rs. 1/- detecting per call from my balance but i had already a booster plan for Rs.119 (30 paisa per call for 6 months) which was activated on april, 2017. So still 3 months left for my 6 month booster validty. So kindly look into this matter seriously or otherwise i will complaint against Airtel management to top level people of this country. This is second time sending msg to airtel.

M
M
madan Pal
IN
Jul 12, 2011 6:07 pm EDT

please unsubscribe the FHM@5 service
Cell no. [protected]
Thankyou

S
S
srinivasan reddy
IN
Jul 15, 2011 6:21 am EDT

I have been an airtel customer for more than 8 years, my no [protected]. As such till last month I had no problems whatsoever. In the first week of May I noticed that I was being charged 1.50 for sms and my calls were being charged by per second pulse. But where as all these years my calls were being charged per minute and the sms cost was 50p.
Then I happened to call the customer care and lodged the complaint and they asked 48 hrs to resolve the issue, which never happened then I called uo 198 again and when confronted them with the complaint no they had raised I got no proper reply from them and the worst thing what happened was that the 198 services were blocked, then I tried calling from two other numbers and also sent mail to customer care, there was no proper response to the mail and further more the 198 services were blocked for the other two numbers also, ([protected], [protected]). Then i approached the local airtel office and they gave me two numbers and asked me to call those numbers ([protected], [protected]

Initially when I called them they again lodged an complaint and told it will be resolved but at the end those were merely false promises, it was simply waste of time and money for me to call, then each person whom I spoke to gave different answers

FIRST THEY TOLD THAT I HAD RECHARGED FOR 53 OR 57rs AND THAT IS WHY THE PLAN GOT CHANGED. ACTUALLY I NEVER HAD MADE A RECHARGE FOR THE AMOUNT THEY TOLD, LATER WHEN I CALLED THEM AGAIN AND GAVE THE DETAILS OF THE RECHARGES I HAD DONE IN THE PAST, YOU PEOPLE DID AN U TURN AND TOLD AIRTEL IT SELF HAD RECHARGED AS AN COMPLIMENTARY GIFT

THEN I TOLD THAT I DON’T NEED ANY OF THOSE AND TO TRANSFER ME TO MY ORIGINAL BASE PLAN, THEY TOLD THEY WILL REVERT BACK BUT IT NEVER HAPPENED.., WITH NO OTHER GO I HAD TO CALL SINCE YOU PEOPLE WERE NOT READY TO PROVIDE THE SOLUTION

THEN WHEN I ASKED TO GIVE AN COMMITMENT AS TO WHEN THIS WILL BE RESOLVED THE RUDE ANSWER I GOT FROM THE REPRESENTATIVE IS IF YOU WANT YOU PORT OUT .

THEN ONE PERSON TOLD IT WLL BE REVERTED BACK TO THE ORIGINAL BASE PLAN AND ASKED ME TO SEND AS SMS TO 121 WITH A FORMAT, TO WHICH I SENT BUT STILL MY SMS COST WAS 1.50P, THEN WHEN I AGAIN KEPT CALLING UP THEY KEPT ASKING ME TO SEND MAIL, GIVE 24HRS, 48HRS TIME, THEY WILL REVERT BACK, BUT AT THE END OF THE DAY I ONLY ENDED UP WASTING MY MONEY CALLING BUT NO SOLUTION,

THEN ONE DAY A REPRESENTAIVE TOLD ME THAT PLAN IS NO LONGER AVAILABLE, SO WHEN I ASKED HIM HOW CAN A BASE PLAN WHICH I WAS USING FOR MORE THAN 6 YRS CHANGE SUDDENLY, THEN ANOTHER PERSON TOLD ME TO GET BENEFITS I HAVE TO COMPULSORILY OPT FOR AN BOOSTER PACK,
THEN AGAIN THEY TOLD ME I AM IN THE SAME PLAN WHICH I WAS EARLIER BUT THE ONLY THING IS THE THE SMS TARRIF HAS BEEN RAISED.

YOU PEOPLE GIVE ALL THE CONFLICTING REPORTS
FIRST YOU TELL THAT PLAN IS NO LONGER AVAILABLE
SECOND YO TELL YOU ARE IN THE SAME PLAN BUT ONLY SMS TARRIF IS CAHNGED
ONE PERSON ASKS ME TO PORT OUT
ONE PERSON TELLS I HAVE MADE A RECHARGE SO THE PLAN HAS BEEN CHANGED
ONE PERSON TELLS SINCE I WAS USING A BOOSTER PACK THE BASE TARRIF HAS CHANGED

THEN WHEN I ASKED FOR THE CONFIRMATION MAIL FROM YOU PEOPLE ALONG WITH THE COMPLAINT NOS AND THE RESOLUTION PROVIDED INSTEAD OF GIVING THE RELAVENT INFORMATION YOU PEOPLE GIVE UNWANTED REPLY WHICH IS OF NO USE ASKING FOR 2 DAYS TIME, 24 HRS etc.

THE MAILS SENT BY YOU PEOPLE HAVE CONTRADICTING ANSWERS., .

SEE ALL I ASKED WAS FOR WAS AS TO WHY MY BASE PLAN WAS CHANGED AND YOU PEOPLE HAVE PUSHED ME TO THE WALL AND CAUSED A LOT OF FRUSTRATION. ALL I HAVE LEARNT FROM YOU IS THAT AS CUSTOMERS WE ARE FORCED TO ACCEPT WHAT YOU TELL AND THAT IS IT.. YOU GIVE A BASE PLAN WHICH IS FOR LIFE TIME AND HOW CAN YOU CHANGE IT SUDDENLY, THEN WHY IS THAT YOU PEOPLE GIVE FALSE STATEMENTS THAT THE BASE PLAN WILL BE APPLICABLE FOR LIFE TIME.
EVEN WHEN I TOLD YOU PEOPLE FRANKLY THAT I NEED A WRITTEN CONFIRMATION FOR THE RESOLUTIONS OF THE COMPLAINTS SO AS TO APPROACH THE TRAI TRIBUNAL AND CUSTOMER GRIEVENCE AUTHORITIES, STILL YOU HAVE NOT GIVEN..
LOOK I HAVE LOST A LOT OF MY PERCIOUS TIME BY CALLING YOU WHEN AND ALL YOU ASKED ME TO, SPENT MORE THAN 500RS CALLING YOU, BUT AT THE END OF THE DAY STILL THERE IS NO PROPER RESPONSE FROM YOU PEOPLE AND ITS JUST WASTE OF TIME AND MONEY FOR ME. YOU PEOPLE HAVE MADE A FOOL OUT OF ME..

V
V
Vaneet Nagrath
IN
Jul 15, 2011 3:24 pm EDT

Sir,
I am availing the services of your company past 7-8 years. My bill payments are always in time. I had few problems in the past and they were resolved within the time committed. This time i had forwarded the complaint for the ph. no. [protected] few months back, bt still the problem is not resolved. I had changed my billing plan few months back. when i changed it, i was informed about the change through a sms in which i was told my other services will not get affected and they will continue in the same way. During that period my message pack ( 65 rs - 1000 sms) was activated. bt when i recieved the bill i was charged for the messages i forwarded. i was charged around 1000 rs. for the messages. i talked to the customer care executive about the issue few times and they told me that the problem will be resolved and i'll get the waiver for the same. Bt i didnt get it and i was charged again in the next month also. I again talked to the executive n they felt sorry for inconvinience and couple of days back i got a call that i got the waiver of rs.990 and they told me to pay the balance. when today i visisted the airtel outlet to pay the bill i got to know that still the status is same. i m fed up of the wrong commitments made by the executives of your company. So i have decide to forward the compalint online hoping that this time my problem will get resolved within time.

[protected]
[protected]
vaneet.ldh@gmail.com
Tulsi Constructions
BXIX 407
cOLLEGE ROAD
Ludhiana
141001

A
A
ashutosh mishra
IN
Jul 15, 2011 8:05 pm EDT

please unsubscribe the FHM@5 service
Cell no. [protected]
Thankyou

J
J
jordannigo
IN
Jul 22, 2011 9:45 am EDT

my number is [protected].i want to be deregistered from do not call service..i requested for deregistration...but i still not able to recieve IT brodcasting messages...national NDTC database shows that i am still regdistered to do not call service .please.make my mobile number deregistered from do not call service

J
J
jasvinder dhuri attri
IN
Jul 26, 2011 4:56 pm EDT

Dear Sir,
I have purchased two connections of Airtel Company ([protected], [protected]) 500Rs give security per connection and company was promised from fourth month to next five months add 100rs per month. But after 7-8 months company was not any rupees in my no. ([protected]) when I talk to customer care then they told me that you have to talk to your distributor from where you purchased this no. I talk to chadda telecom Patiala to Mr. Vicky ([protected]) then he says this rupees is not add by company then he says this rupees is not add by company then I talk to airtel 2-3 times then I feel that airtel and chadda telecom mix up and create problem for me.
I’m talk with nodal officer ma’am preeti on July 26, 2017([protected])then she says we can’t solve your problem, you have talk to chadda telecom Patiala, I go to Patiala 4-5 times .my cost is dhuri to Patiala is 100 Rs .Then ma’am preeti says you were purchased connection or give rupees get permission from me or company. We can’t do anything .I talks with ma’am for 28 minutes .Then chadda telecom owner told me that company unable to 500 Rs. In your no. and ignore your request then we talk to nodal officer niraj. He says we are giving your rupees into 8-10 days. Then I says to nodal officer Niraj who main problem creator Airtel or chadda telecom. Then he unable to tell me who is creates problems for me. Airtel or chadda telecom.acc. To me airtel employees and chadda telecom mix up and eat day by day all innocent peoples. Now you can help me and show me right way to face this problem and protect us from animal like human being e.g. chadda telecom, airtel employers ma’am preeti.
Thanks a lot
Jasvinder Singh
Mob no.[protected]
Contact no.[protected]

J
J
jasvinder singh dhuri attri
US
Jul 30, 2011 3:50 am EDT

Thanks airtel.Please deactivate my no.[protected], [protected], [protected], [protected], and [protected] immediately. jasvinder singh contact no.[protected]

J
J
jasvinder singh dhuri
IN
Aug 02, 2011 8:32 am EDT

Mr. Rahul Bawa appellate officer very very thanks.Solve my complaint and Thanks complaint board.

B
B
Bilalhussain
IN
Aug 15, 2011 8:33 am EDT

I am also having the same problem. please unsubscribe the FHM@5 service cell no.[protected]. thank you

B
B
Bilalhussain
IN
Aug 15, 2011 8:50 am EDT

Please unsubscribe the FHM@5 service . My cell no.[protected]. thank you

D
D
D. L. Vayph
IN
Aug 16, 2011 9:13 pm EDT

i have received a msg on my mbl no +91 [protected] from AD-54321 since last month(more than a month) that "you have been renewed for FHM@5 subscription from airtel. you have been charged rs. 5. latest games http://gclub.in browsing @ 30p/20kb".
kindly resolve this problem i am facing too for so long,
please unsubscribe this service from my mobile no +91 [protected].

N
N
Neeraj Pujari
IN
Aug 26, 2011 10:28 am EDT

I had applied for conversion from airtel prepaid to airtel post paid corporate offer [149/m plan].
The services of my prepaid sim card got deactivated on 26th august at 10 am in the morning and I have been receiving a message " sim card registration failed'. I receive the same message when I insert the airtel post paid [64k] sim card into the handset.

Its 3 pm now [ i. E more than 5 hours ] but my postpaid sim card still hasn't started yet.
I request the concerned authority to look into this matter or at least update me on this issue.

C
C
chenna kesava.k
IN
Aug 31, 2011 8:20 am EDT

Dear Sir/Madam

I have requested the Service Centre executives to activate DND facility to my mobile number. The response given by the executives is that my documents are not in place as I Migrated to airtel through Number Portability and have submitted all the required documents.Please look into the matter and activate DND at the earliest, there by saving my time in answering unknown calls and promotional messages.

S
S
SANJAY PHULE
IN
Sep 05, 2011 8:45 am EDT

NO RESPPONSE FROM 198 ALSO

AIRTEL IS LOOTING CONUSMERS MINE IS [protected]

S
S
SANJAY PHULE
IN
Sep 05, 2011 8:47 am EDT

AIRTEL IS LOOTING INDIA BY UNLAWFUL DEBITS

MINE GET DEBITED OF RS, 99/- YNIGHT [protected] AIRTEL MP

S
S
Sreeram Babu Bojja
IN
Sep 06, 2011 3:39 pm EDT

Another scam:
I have been receiving a message from airtel (Ad54321) stating that I had been renewed for fhm@5 subscription service from airtel and that I had been charged rs.5/- per day for the same.
I called 198 today (06 sept. 2017) at about 19:35 and had a chat with one mr. Sharma (Must be a customer services exec.). I was informed that this service had been activated a few days ago through a website called www.mauj.com. when I asked as to how airtel can activate a service without my direct request, I was told that they had received all my personal information including the date of birth from www.mauj.com. this is surprising and also stupid on the part of airtel. I was given a complaint number and was told that it might take another two days to resolve this.
Airtel users, be aware of what is going on.. Question them if you think you have not requested for such a service..

W
W
WXYZ1234
IN
Sep 16, 2011 4:29 pm EDT

Dear Service Provider,

My wife using phone [protected]. I have pending complaint unresolved.

1) On 31/8/2017 I ported the number. On 1/9/2017 I got call from your MNP desk on 1/9/2017 offering rentention plan of A2A 1/2 p/sec A2others 2p/3sec & 100 sms free/day
2) The executive (name not remember) requested me to send SMS CNCL to a numebr which do not recall now. Also he informed that the new offer will be activated within 5 days.
3) I did the same and got confiormation SMS with request no RPOCN [protected]
4) 6th Day when we found that the new plan is not activated I called your customer care 198 and querried. I came to know from the supervisor that the plan will be activated on 13th Sep 2017 @ 12:46 pm.
5) When we varified again yesterday & found no change in the plan.
6) I called on 198 again @ 11 am and did not get satisfactory reply. You can refer our recorded conversation.
7) I went to your HO at Bannergatta Rood Bangalore and called 121 from land phone to speak to back end department.
8) I spoke to one Mr. Naveen Kumar Manager @ 10:58 am as per his watch timing. Our conversation can be referred in the recorded conversation.He has given reference no [protected]
9) I am shocked to understand that MNP execitive's offer is invalid. I am wondering whether Airtel is following any ethics. This can construed as false promises made to retain the customer and make the customer run around to get the benefits of the offer.

Hope some senior executive in Airtel will read my message and give proper answer.

Regards

Vidyadhar Hatpakki
[protected]

S
S
Shekhar77
IN
Sep 19, 2011 12:23 pm EDT

i have received a msg on my mbl no +91 [protected] from AD-54321 since last month(more than a month) that "you have been renewed for FHM@5 subscription from airtel. you have been charged rs. 5. latest games http://gclub.in browsing @ 10p/10kb".
kindly resolve this problem i am facing too for so long,
please unsubscribe this service from my mobile no +91 [protected].

More Airtel reviews & complaints

Airtel - don't trust airtel! 5056
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Airtel - please block my number - 9970516597 87
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Airtel - unable to get puk number! 108
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Airtel - screw the airtel 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Airtel - extortion of money
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Airtel - "india one" is not 1 cent per minute. its a fraud 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Airtel - high billing on data usage and non information of exceeding account limit 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Airtel Contacts

  2. Airtel phone numbers
    121
    121
    Click up if you have successfully reached Airtel by calling 121 phone number 1 1 users reported that they have successfully reached Airtel by calling 121 phone number Click down if you have unsuccessfully reached Airtel by calling 121 phone number 3 3 users reported that they have UNsuccessfully reached Airtel by calling 121 phone number
    Queries and Requests
    198
    198
    Click up if you have successfully reached Airtel by calling 198 phone number 1 1 users reported that they have successfully reached Airtel by calling 198 phone number Click down if you have unsuccessfully reached Airtel by calling 198 phone number 1 1 users reported that they have UNsuccessfully reached Airtel by calling 198 phone number
    Complaints
    12150
    12150
    Click up if you have successfully reached Airtel by calling 12150 phone number 1 1 users reported that they have successfully reached Airtel by calling 12150 phone number Click down if you have unsuccessfully reached Airtel by calling 12150 phone number 1 1 users reported that they have UNsuccessfully reached Airtel by calling 12150 phone number
    DTH
    More phone numbers
  3. Airtel emails
  4. Airtel address
    Airtel Center Plot No. 16, Udyog Vihar, Phase-IV, Gurugram, Haryana, 122015, India
  5. Airtel social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
  7. View all Airtel contacts
Airtel Category
Airtel is ranked 13 among 346 companies in the Telecommunications category

Most discussed Airtel complaints

Air Fibre
1
(opinions to this review)