Aldi
Reviews and Complaints

Last year I purchased a deck chair from within the Aldi store at Kingswinford which I was very pleased with.

When the same chair was advertised this year I purchased two more chairs online (Order No. [protected]).

I have since received an email requesting a review. However the link does not permit me to send a response.

I have had to search for an email address to enable me to respond.

I was extremely disappointed to find, on receipt of the chairs, that although they were obviously the same design, they were significantly smaller than the original.

The new ones, despite being more expensive, appear to be for a child. The description gave no indication that they would be so small. I can only imagine that they were designed for sale to a country where the general population is shorter than the UK.

A Galvin

[protected]@hotmail.com

I purchased my television on 23/01/2021 at Bateau Bay Aldi in nsw and it no longer works. The screen is completely ruined despite it being well looked after. The picture is completely gone. It’s infuriating that my television only lasted 6 months after the 12 month warranty expired. It’s a large expense that I can’t afford to buy another television so as a single disabled woman who lives alone, I no longer have a television to watch. I’m really upset that the quality of this television is so poor that it only lasted 18 months. I feel that I need complain to department of fair trading because it shouldn’t die in 18 months. It’s ridiculous. I do not recommend that people waste their money on an Aldi television.

I opened a can of green beans tonight for dinner, and there was a large chunk of something else in the can, as well. It's dark brown and very nasty looking. It's possibly an old chunk of corn cob. But it's very off-putting and absolutely shouldn't be in my can of green beans.

I'm including pictures of the chunk, as well as the information on the bottom of the can.

Hi today I went to ALDI and paid with card and it's was 31.48 and I got him and checked bank and realised I had been charged twice in not happy having to wait for my money back I really needed it today now I don't even know if use are going to give my money back when it shows clearly on my online statement that use took it twice very not happy I shop with you guys all the time I don't go to any other supermarket and here use are upsetting me

Incident occurred on 7/13/22 at around 5pm.

I bought two chairs from the Aldi in Holland Michigan in May of 2022 and really wanted two more, but that was all that was left at that store. I was excited to see a few weeks later that a few more showed up, so I bought two more.

When I got around to assembling them a few weeks later, one of the chairs had two of the right hand armrests in the box. So I went back to the store and there were no more chairs available and . . . no more chairs anywhere in the system when the store manager did a search.

So, I'm asking for one of two things . . .

1) Can you replace the armrest on the existing chair with the correct one?

2) Can you find another chair somewhere with the correct armrest and ship it to the Holland Store.

3) Can I replace the two chairs (one bad) with the two rocking chairs you have in the store Product Code 73991 for the same cost. I proposed this when I returned the bad wicker chair to the store manager and he wouldn't do it.

Thanks for your time . . . Please call with any questions.

Look forward to hearing from you.

Cheers,

Paul [protected]

I purchased 4 Gift cards to the value of $100, 00 each 2 on 2/7/22 and 2 on the 3/7/22 unfortunately the wholw 4 of then the card reader will not respond to them not just at aldi but also Woolworths . Chemist warehouse and Priceline pharmacy. I would like my purchases refunded tomorrow when I vist your store and I don.twish to cause any Ill blood if possible'.At Fortitude Valley store ?

We purchased an induction cooktop from Aldis a while ago and have been very happy Recently aldis had crofton cookware so we purchased a 2 pot set It clearly states that they are for induction cooktop Have tried them on our cooktop but they do not work Would have thought both products being sold by Aldis it would have been a match not so What is the problem is it my cooktop or pots Not happy

I Bought strawberries from Aldi's and now I hear there is a recall of the strawberries in Aldi's store. Can you confirm the recall of Hepetist strawberries in Aldi's store in chicopee ma 01020? I am very concerned.

Darlene Bryskiewicz

On 5/20/22 at 11:22 at your Exton Pa. store I was charged for two products when I only purchased one. The product was Willow toilet paper 12 roll 1000 sheet $7.29. Marcia was the cashier. I need to be reimbursed for $7.29.

Please reimburse me $7.29.

Aldi Store #1

190W Lincoln Highway Exton Pa.

The code numbers on receipt are not legible * 876 460/017/006/? 05 20/22 :AM

Today I went to Lidcombe Aldi (NSW 2141) to buy some groceries. I had a bag some with new season ginger and medium sized eggplants in it which I bought from the vegetables stores across Aldi in Lidcombe shopping mall. On the cash counter, the person sitting there after scanning my items that I had put on the register asked me what I was carrying in the other bag. I told him there were things that I bought from other shop. He asked me to show those things to him. I took out both bags showing him the new season ginger and eggplants and told him that you are not selling these items. He asked me for the receipt of these items that I bought from the other shop. I didnt have that. He said we are selling same things at Aldi. I told him, I didnt know but the eggplants I saw on Aldi shelves were larger. He asked me to go and get the receipt from other shop. I told him that I will not go and get it as I was now getting embarrassed in front of all people and that if he was suspecting me, he should check his cameras. He replied very rudely that the camera checking process is 45 minutes long and I have to stand there waiting for its results in that case. There was no courtesy in his tone. I told him that I come to this Aldi every day and if he finds me stealing in the camera, he can let me know the next time I visit them. IN reply, he very rudely said that this is not possible, he sent another worker inside to check the camera and asked me to stand behind the counters. I told him he cant stop me from going out. To this, he replied, should I call the center security to hold you? This was already so embarrassing for me that I couldnt stay there anymore and left telling him to call the center security. This attitude is so embarrassing for the customer. I live in Lidcombe and do my shopping from this center every day. I didnt want an Aldi employee to embarass me in front of everyone like this without any reason. Tomorrow, I will go there and check with the on duty person about their camera results as well but I am sure they will never feel as embarrassed as I did without any reason

Going through Aldi checkout i was surprised to receive rudeness from cashier and a bag search. I wont be back any time soon. Thats for sure.

I shop at Aldo every other week I travel 30 minutes to get there, I went yesterday. When I left the store, the cart wouldn't move, why not be smart and keep your customers by changing the perimeter of cart lock to the Aldi parking lot like Walmart does? Or you will be losing allot more customers !

I sent you a complaint back on 4/12/2022 around 9:18am regarding

Aldi - 3707 S Orlando Dr, Sanford, Florida

You email back the following on Tue, Apr 12 at 9:19 AM -

Hello M.C. Rodriguez

To continue, please confirm that your email address

is correct. Click the link below to get started.

I clicked and got the following:--> Thank you. You have successfully confirmed your account information.

Today 4/21/2022 at 2:26pm, I tried emailing and it failed. Why? The email I was trying to sent is stated below:

I feel that my complaint was not satisfied.

If this is all that is being done, then yes, I want a refund at least for one gallon of milk.

Below are copies of two receipts dated - 3/15/2022 and 3/25/2022. Each gallon cost $3.30.

Thank you and I await your response.

Maria

However, the above with the copies did not go through. It came back as Failure Notice Yahoo/Trash

[protected]@yahoo.com

To:[protected]@yahoo.com

Thu, Apr 21 at 2:26 PM

Sorry, we were unable to deliver your message to the following address.

:

552: 5.2.2 Mailbox size limit exceeded [protected]-OfmzcOu9i7-R1bOGHtK

IMG_[protected]_0002_NEW.pdf

---------- Forwarded message ----------

I need your help so that I may at least get a refund for one gallon of milk.

Thank you again.

First, I wasn't greeted by the cashier, Monica nor was I acknowledged in any way. She only let me know my purchase total. I tried my card in the chip slot twice and nothing happened. I then tried to slide the card. Monica stopped me and told me that I needed to try the chip slot first. I guess she wasn't paying attention. I told her that I had already tried that. I guess the frustration of the experience with the machine and her self-evident response showed and she reacted badly. I took a breath and then told her I didn't like the way she was talking to me. Her response wasn't apologetic but to tell me I was "snippy" with her. I then let her know that she didn't even greet me when it was my turn and her response very defensive and she let me know there was a place I could complain at the bottom of the receipt and she boldly displayed her ID tag and said, "My name is Monica." I couldn't believe her attitude. I told her that I'd rather speak to her manager. She brashly said, "She's right there", pointing to the cashier behind her. Then handed my receipt and smiled really big and said with clear sarcasm: "Have a nice day." I told the manager what happened and she said that she would talk to her, but gave me no assurances that anything would be done. This was one of the rudest experiences I've ever had anywhere. I only replied that Monica clearly doesn't care and left.

[protected] Called Aldi corp cust servi [protected] (Laurie) about popped lid on pint jar of this Corn Chile Salsa. Told her it smelled and had dark brown appearance on top layer. Chose not to eat it. She put us through a wringer; said they needed spoiled product back; couldn't deal with the question. Asked for her supv. Got Navnvette who decided "didn't" need product back. Explained we have jar in bottom of trash can and will agree to unpleasantly dig it out, if Aldi mandated. Said would send gift card for problem. Not sure the company is much into food safety given this is such a small item. Must have lots of complaints ... Likely won't shop there very much after this experience. Thank you, and buyer beware of course.

My mother purchased a can from aldi, she opened the package last night and peeled the foil off the top of the can. She noticed a blue item laying over the top and thought maybe it was to seal freshness. As she peeled it back, she noticed it was a blue latex glove. It seemed it was stuck during the packaging process. Looks like the top lid was sealed on someone's glove and rather then taking the top back off they took their glove off and left it inside, the glove is sealed from the side