Amazon review: Account closure

Amazon closed my account while I had about $800 in gift card balance from returns. I also had returns being processed. I sent in documentation in reference to everything they requested and everyone I call acts like they can't help me. I al reached out to the legal department in order to get account documents so I can take legal action if need be. They not only closed my account, and took my money, but they are refusing to release my account transactions in order to prove for possible litigation.

This is the following letter I faxed to Amazon legal department.

I am writing to formally request the reinstatement of my Amazon account associated with the email address ***********@yahoo.com. I strongly believe that no wrongdoing has occurred on my part, and I have not violated any of Amazon's terms and agreements.

I would like to emphasize how much I rely on Amazon's products and services in my daily life. I am an avid user of various Amazon devices, including the home and security systems. The functionality and convenience provided by these systems have become an integral part of managing my household and ensuring the security of my family. The closure of my account has not only disrupted my ability to make purchases but has also caused significant inconvenience and concern regarding the operation of these essential systems.

Furthermore, I have been a loyal Prime member for quite some time, and I greatly value the benefits that come with it. Prime membership has offered me expedited shipping, access to exclusive deals, and a wide range of streaming services. I also have digital content that was purchased and I am unable to access. The closure of my account has deprived me of these privileges, resulting in a loss of convenience, savings, and entertainment options.

Given the circumstances, I kindly request that you reinstate my Amazon account, allowing me to resume my activities, regain access to my account, and benefit from the full range of Amazon products and services that I have come to rely upon.

Additionally, I would greatly appreciate receiving copies of my account activity, including orders and returns, that have been accepted within the last 60 days. This information is crucial for me to review my recent transactions, verify the accuracy of my account's financial records, and make informed decisions regarding next steps if need be..

If, unfortunately, it is determined that my account cannot be reinstated, I respectfully request that any outstanding credits and returns from my recent activity within the last 30 days be processed and promptly sent to me. This will enable me to retrieve the funds and ensure a fair resolution for any pending transactions.

I understand the high volume of inquiries you receive daily, and I sincerely appreciate your attention to this matter. I kindly request that you prioritize the processing of my request to ensure a swift resolution and alleviate the inconveniences I have been facing.

Please do not hesitate to contact me at the provided email address or phone number if you require any further information or if you would like to discuss this matter in more detail.

Thank you for your understanding and prompt attention to my request.