Bad amazon seller experience
Amazon treats its sellers terribly! Not only do they withdraw money from a corporate card almost every day, it is still not possible to get them to get what exactly they withdraw money for! There is no decoding of services, only invoices with the name Charge! Rogue style!
Recently, we decided to pick up our goods from the Amazon FBA warehouse and transport them to the ChipBob warehouse, but Amazon sent the goods according to the Order, but not all of them! They "forgot" to send hours for almost 1000 usd! (SKU B093YJS831, B093LVMBY9, B093HJ8MNF)
Attempts to prove something lead to nothing! They drag out the correspondence, answer completely different questions than they are asked, put forward more and more new requirements for providing evidence of a shortage! It's horrible! All our energy goes into fighting this monster!
If you ever decide to become an Amazon seller - think 10 times before - you will become Amazon slaves and your credit card will become your shackles!
When asking amazon for a heartfelt apology it is always a damn standard letter of no remorse what so ever..
It seems that amazon drivers do not get the training they need to PROPERLY deliever items. Either placing them at wrong address or promising they will be dropped off at an exact time then not placing the items at the address on the right day. When giving credit to accounts only giving like 1 % of what you have spent on site and if your lucky and pick a fight with them like always do. Getting an almost somewhat decent amount of money back as they say a "site credit" which it is utter [censored]...
I would like to suggest a F rating be placed on amazon for poor service concerning packages and and where and how they are placed at customers homes.
Amazon prime movies
Tuesday 2/22/22 and Wednesday 2/23/22 I have accessed my Amazon Prime television account. Tuesday I rented Ford vs. Ferrari, and Wednesday I watched Jack Reacher.
Both nights during the movie and series were stalled frequently as if the Internet was buffering. And both shows finally stopped streaming. But my Internet was working fine on all of our other televisions, computers, etc. There was no Internet interruption.
This has happened many times before.
This is so frustrating. Why does this happen? And why should I continue to pay for a service that cannot deliver a movie or show without interruption? It's like a bad VHS or corrupted DVD.
Desired outcome: Fix your streaming issues.
Reckless driver in amazon delivery truck
On 02/23/2022 at approximately 5:50p I was at an intersection of 75th Ave and possibly Camelback. As I was crossing thru the intersection I signaled a lane change as my lane merged into the center lane. Your driver in truck #352333 speed up and laid on the horn in an attempt to prevent my necessary lane change (as my lane ended). He proceeded to yell and scream at me out the window. As we continued south on 75th he started to tailgate me so I applied my brakes twice to get him to back off. At the next major intersection he continued yelling and screaming at me. I told him I had his truck number and would report him. He proceedd to yell that I should follow him so he can kick my [censored] at his warehouse. I continued to follow the truck until we got to the Buckeye/75th intersection. At the stop intersection a tan car pulled up beside me and a Hispanic male demanded to know what my problem was. I asked what he meant and he said I was following his employee and brake checking him. I told him that I was following the truck so that I could go to the drivers workplace and file a complaint with the drivers supervisor. As the light turned green we all turned west on Buckeye and the male Hispanic cut into half my lane attempting to wreck me or run me off the road. I followed both subject to 7775 Buckeye road where they pulled over and both walked towards my vehicle. I got out of my vehicle and demanded to speak to both their bosses. The white scrawny driver of the Amazon truck made all types of threats and the male Hispanic refused to contact a supervisor and told me to leave. The Hispanic guy also made comments about the incident being on video and that no one would believe me. As I prepared to drive away the scrawny guy said he would go home, get his gun and come back and shoot me.
Desired outcome: Employees fired
Prime driver near collision
On Tuesday February 22, 2022 at 6:43 pm my fiance and I were driving on SR302 near Four Corners in the Key Peninsula area. We were heading westbound on SR302 passing 4 corners. There was one vehicle (a van) in front of us and as we were approaching the 4 corners intersection (Wright Bliss/Bliss Cochrane) intersection an Amazon Prime delivery van completely blew through the stop sign, crossing SR302 in front of the van and our car doing 60mph. He nearly hit the van in front of us. I work for a 911 dispatch center and was completely appalled at the drivers behavior. He never slowed down, applied brakes or anything. I have seen at least 3 fatality collisions at this intersection and have lived here for many years. This truly could have been one of those fatal collisions. This is completely unacceptable behavior and this driver needs to be reprimanded.
Desired outcome: Driver contacted and reprimanded for his driving.
Renewed boat airdopes 441 stopped working within 6 months warranty period
I bought a (renewed) boat airdopes 441 tws ear-buds with iwp technology, immersive audio, up to 30h total playback, ipx7 water resistance, super touch controls, secure sports fit & type-c port (sporty blue) on 4th october 2021 with a warranty of 6 months.
It was working perfectly till last week and stopped working all of a sudden. The product is in warranty period and I kindly request you to either repair, replace or refund the product.
Order id: # [protected]
Desired outcome: Please replace the product.
Fraudulent items multiple/ deceptive selling practices and not providing prime benefits
I am beyond livid with Amazon. EVERY time I order something it either is fake, doesn’t come on time or at all, price gouging the hell out of every item. One seller in particular claims he’s sams Club. I ordered Dawn power wash and received it in a sams club box. I contacted Amazon 6 times about the seller. I then called sams club HQ and they confirmed that this man is using his membership and buying from sams to resell as sams on Amazon and then telling sams he never got the item. I cannot fathom how the hell he’s able to sell. I can go on for weeks with my order issues. More than willing to speak on the phone
Desired outcome: Refund my membership for the year 2021
Truck damaged mail boxes
On the afternoon of Saturday, February 2/19/2022, a delivery vehicle hit and damaged two mailboxes and posts in front of my house. It also backed up into the grass and then accelerated from the yard which tore up the grass from the roots.
I am fairly sure it was an Amazon vehicle because a piece was left behind and the color is similar to that of the Amazon vans.
Desired outcome: I would like the two posts and two mailboxes replaced.
Amazon Prime*3U6XK18P3 amzn.com/billWA
I purchase a AMAZON fire stick approximately 2 yrs ago & in ignorance tried to to subscribe for the above channel only to realize after I signed up that they don't broadcast to my country/region. However, since this time they have been making regular withdrawals from my credit card of $ 13.09USD per month. How can I stop the deduction & get a refund of what was unjustly taken from me?
Desired outcome: To stop the deduction & get a refund of the money that was taken unjustly from me (since I never receive the product/service).
Mixer was ordered in place of it got a plastic soap case
We raised a complaint with Amazon India as after spending amount for a Mixer we got cheap plastic soap case. On raising concern there was no response. We kept calling and calls kept forwarding to various representative.
Finally we raised this issue on Twitter India and were told to file it at the link provided. We still kept following but at last they said we have completed our investigation and found the mixer was delivered.
Now someone on earth tell me how they delivered a mixer in a small polythene bag, but no body is ready to listen. Also online no grievance hierarchy is available.
Desired outcome: Please refund
Account password is lost
AMAZON CUSTOMER SERVICE IS USELESS WHEN IT COMES TO HELPING YOU REAET YOUR PASSWORD! I waisted an hour of my free time trying to reset a password! Stop using out of the country customer service! They just give you the run around and do not have any solutions. If you lose your password and you don’t have your Amazon credit card/account number or an old debit or credit card your account is lost.
Desired outcome: Learn to problem solve and have multiple solutions and supervisors and managers that know how to deal with issues
Ordered a Security camera Jan 19,2020 and it's a no show get lame message
Ordered a Security camera Jan 19,2020. on Feb 17,2020 i get a message about a refund and i am like what's going on. I contact Amazon and they tell me that they have to contact the seller. i then get a message from the seller that because they can't deliver the package i get a refund. No one has tried to leave me a package or anything at all, So i waited a month for nothing what a joke. I check and the seller has nothing but bad reviews wow what a joke.
I found a similar Camera on another site that says 7 to 10 days for delivery and it's 4$ more then Amazon..
Amazon has been nothing but a wast of time...
Desired outcome: Not even a decent way to contact anyone at Amazon the link they sent me in an email did not even work and it takes me to the US site.Not even am email link or a way to chat live. Wow
Blocked from giving product reviews.
Approximately 1 month ago, I got a message saying that I could no longer rate a product because I said something against amazon policies. Now, I want to know what product it was and what I said about this product that prompted this blockage. I have spent many dollars on amazon. Please let me see and know what was said about a product. If no response back then I will take my business elsewhere.
Desired outcome: Thank you in advance for your help with this matter. I appreciate it very much
Delivery
Delivery was left in front of my garage door for everyone to see. Delivery email said left by or near front door. Not even close. Had to get out of car to move before going into garage. Lazy. Delivery was 2/17/22.
Desired outcome: Deliver future packages correctly.
Grab money from buyer’s & seller’s pocket without notice
Not only you as a buyer, Amazon won’t refund to seller for the mistake that they make. I applied to be individual seller but then I noticed I was
assigned to be a professional seller (without notice) & my bank account was debited USD39.99
immediately. Tried to complain but no one listened & answered at all. Very disappointing. Learnt a
lesson. Don’t use Amazon anymore
Desired outcome: I won’t expect a refund & no one responds to my complaint at all. I’ll share my poor experience to my friends & public forum.
gift cards
During weeks of day and night online survey work on iPoll, I earned 3 $25 gift card rewards and chose Amazon gift cards as the rewards because I thought Amazon was a good company that had the things I needed most. I am elderly and ill and can not find work because my ID was stolen and is hard to replace, and basically homeless, and Amazon accepted the gift cards rewards then immediately blocked my account when I ordered. I followed the instructions to prove ownership of the cards by downloading the receipts/emails sent to me by iPoll, but nothing has been done to resolve this issue.
Desired outcome: Unblock my account, allowing my purchases with my gift cards.
2nd day prime deliveries
Continually amazon prime does not truly adhere to their 2 day delivery promise. Their "out" is that they "sit" on an order for several days, then ship it so that it (hopefully, but not always) arrives in a 2 day time limit. This makes a "2-day shipment arrival" many times a 7 day, from order placed, ordeal. While they are "technically" giving a 2 day shipment, they are "gaming their promise by withholding activity on the product in order to gain more response time to fulfilling the order. This activity which"used" to be an occasional occurrence, is now becoming a much more common place event!
Desired outcome: Stop doing it, or quit misleading people with a "2 day" promise and accept the outcome
sellers account money
I opened a sellers account in 2020 and i did the verification process on video call proving I'm real and a genuine seller.
when they opened my account i was getting use the the functions and how to list. ive listed few item on amazon and sold them and had no issues with buyers.
but in November 2020 I sold some items and they were highly priced and the fraud level was normal and I had to ship the item and did not think of any scamming going on or fraud. I shipped items and they the buyers message me saying they got something different but I know what I sent as I packed it myself and have photo evidence for it as its highly priced. they filed an amazon claim and amazon did not ask for my evidence or nothing and closed my account.
I had about 2k worth of sales on amazon and they did not pay me out and have committed fraud. now we are in 2022 and well over the 180 hold period for the money and each attempt i make to call them or email them they go there was never an account or never pick up or answer.
the buyers have got away with expensive items and amazon have played me and I demand a compensation from them and I'm requesting for my money to be sent along adding more due to the issue and the length that this is going on for
Desired outcome: i would like an apology as well as for my money to be sent to my bank account along with a extra charge for the issue
Book
I ordered a book and was given a delivery date of today, Feb 11th. Now it says the 17th and hasn't even shipped yet! This has been happening more and more. Why put a delivery date? Why not just say we will ship it when we feel like it?
Desired outcome: I needed the book today for a gift. I want the book ASAP! Not in another week
Service
Shreya, a customer service I contacted today few minutes back was extremely rude and incompetent.
I had to give her my order ID thrice (Please check the chat) and then her demeanor was very rude. I doubt if she was even reading my chats.
I have satisfaction with Amazon almost always and use the chat service for all sorts of queries and also returns.
It was sad, I don't like complaining but I am complaining because this should not happen to any customer. No one deserves rude customer service.
Desired outcome: The agent needs to retrained...or told that she needs to behave better.
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