Amazon
Reviews and Complaints

On March 3rd i ordered 2 outfits for my granddaughter to be delivered to Hawaii. The outfits were suppose to get there on March 10, 2022. The next day it was posted that it would get there March 11-14. I called on March 14, told me they could not issue a refund cause it was out for delivery. I call the next day , March 15 cause it was still not delivered. Told me again i could not get a refund cause it was out for delivery. I called again today demanding a refund, said it would take 7 to 10 business days! Well now my granddaughter will not be getting all her gifts on her birthday cause i am on Social Security and just don't have the extra money to even get her gift cards. I won't ever be ordering any gifts from Amazon again that go to Hawaii! Amazon has gone downhill in the last year!

ORDER # [protected]

You can't even write words that may offend whoever is reading a well-deserved review without getting reprimanded and threatened not to be able to write reviews.

The terms "[censored]ty," "complete pile of [censored]," "[censored]," "[censored]," "retarded-[censored]," are no longer REAL or "appropriate."

If these people want appropriate reviews, they ought to act appropriately and not like the well-deserrved descriptors.

My most recent credit card bill for February, 2022 had a charge of $13.77 posted 3/01/22 which I did not authorize. Is this a scam? I would appreciate a credit on my next months statement.

Amazon Prime 115HY3172 2/28/2022 $13.77

The newest commercial you have with the bride and the horrendous “maid of honor”, talking about the subscription & save and can be “canceled” anytime, comparing to getting married. The maid of honor is so annoying. I have to mute the commercial whenever it comes on. I don’t have issue with the commercial itself but the way she delivers it. Not funny, not cute, confusing if anything and she’s just annoying. Just putting my .02 cents in. Turns me off of Amazon. Don’t know if you care for the feedback but had to say something.

Order Number: [protected] Invoice Number : BUWW-49414

Order Date: 17.02.2022

PrettyKrafts Pink Color Plastic Shaving Kit , Organiser For

Men and women - Pack Of 3 | B01HNXAONE (

B01HNXAONE )

HSN:940310

₹359.00

This order was sent completely wrong instead of stripe bags i got transparent shaving toiletry bags delivered, i went for replacement, again replaced order was also different. Pick up was done, and then i was never refunded for over ten days. Amazon customer care harassed me, even cut the call on my face saying their team decided to give verdict in favour of the merchant and I, as a customer have sent some other product back and THEY HAVE DECIDED TO NOT ISSUE REFUND FOR THIS, ...what nonsense is this? They let their loser merchants on their platform and loot customers. I lost my money, amazon is horrible, wayyy worse than flipkart, I want my money back. THIS IS WRONG, I WILL NOT STOP TO POST THIS ISSUE EVERYWHERE ON EVERY ONLINE COMPLAINT SITE.

I ordered this device through Amazon - Bebird M9 Pro ( from the company bebirdmall.com )on 4/3/21. Order number [protected].After about 8 months the device stopped working and despite following troubleshooting directions still nothing.

I contacted the company via their webpage and sent an email from that site to :

[protected]@blackbees as requested. I did this before the 12month warranty ran out but they failed to reply. It is now out of the warranty period. I feel ripped off. It seems the company has a customer service in name only.

Extremely disappointing.

The company is also deceptive as its web page gives an address in Paris - but I discovered it is actually Chinese.

Very disappointing.

The company has several similar items which are run via an app which I downloaded. That one and only app does not cover the model I ordered although it did work for that 8 months-but no longer.

Trying to communicate with this company is impossible - they never reply.

On 2/25/22 an Amazon delivery driver drove through my wet grass causing more than two thousand dollars of damage. I have provided quotes for the damage, and made countless calls to Amazon and the stated claims company ARC to no avail. I was offered $500.00 for the issue and no I am being ignored. Claim number AMZ2022152441

Around 2:20pm on 3/9/22 a pkg was delivered to my neighbor belonging to me . This has happen on many occasions. My house is clearly mark with big letters and signs because of this. What gives ... I would greatly appreciate if my pkgs get delivered to my steps instead of my neighbors and to top that the driver posted a yellow label by the address so now you can't even read the address what gives... Yellow label reads j-21.3D 2932 pkg traking was TBA018577055404 thx in advance for addressing this issue I just want my pkgs deliver to my steps and not my neighbors steps

Hello Amazon closed my account without refunding my returned 7 items.

Amazon customer service and specialized teams are naive and incompetent

I will file a credit charge back if I don’t get my refunds

1st order :[protected] 

Order total : CDN$ 517.37 

Tracking : ups 1Z30E7549155427674

Item name : Philips Sonicare prestige 9900, Rechargeable Electric Toothbrush.

2nd order :[protected]

Tracking : ups 1Z30E7549155427487

Item name : Philips Sonicare DiamondClean Classic Rechargeable Electric...

Amount : CDN$ 254.25

3rd order : [protected]

Tracking : ups 1Z30E7549155578207

Item name : Revolution Cooking R180 High-Speed 2-Slice Stainless Touchscreen

CDN$ 451.99

4th order : [protected]

Tracking : UPS 1z30e7549155686680

Item name : THINKWARE Radar Module Accessory for U1000 Dash Cam

CDN$ 112.99

5th order : [protected]

Tracking : UPS 1z30e7549155712187

Item name : 3 Swords Germany – professional BEARD SCISSORS, stainless steel (169)

CDN$ 19.15

6th order : [protected]

Tracking : UPS 1z30e7549155687278

Item name : Jetech 9 PCS Tamper-Resistant Torx Star Key Wrench Set, Security...

CDN$ 22.59

7th order : [protected]

Tracking : UPS 1z30e7549155712249

Item name : Hex Key Wrench Set, Kingsdun 30 Pcs Hex-L Allen with Hard Case

CDN$ 25.98

submitted a trade in on the jan 29th for 2 items bose speakers and surface book and they were both delivered on the 8th and amazon sent me an email conforming the same , one item was immediately processed and rejected and sent back to me on the 10th of febuary while the other item the surface book stayed in the received state for a whole month without being processed , i calle and emailed and after a month they tell me that they dont have the laptop and there is nothing that they can do

now im out of the laptop or the $1000 dollars that i was supposed to get the trade in amount for

Why are plenty of films..( of course the ones I want to watch….) in France only in French and not original language..!? ….sorry it doesn’t make sense.

There are not only French people in France 🇫🇷..and even though…I’m sure a lot of English speaking French would prefer the films in original language!

Thanks

Sonja

Dear Amazon,

This an official request of a refund of US$ 1857/95 plus shipping cost of US$ 71.00 from Amazon as Amazon did not ship a Dell XPS (9310), 13.4-inch FHD+ Touch Laptop – Intel Core i7-1185G7, 16GB 4267MHz LPDDRx Ram, 512GB SSD, Iris Xe Graphics, Windows 10 Pro – Platinum Silver with Black Palmrest (Latest Model), Sold by: STC Distributors (Serial # Recorded) computer to me from STC Distributors for my Amazon order #[protected]. Instead Amazon shipped to me a Dell XPS 13 (9310) Service Tag #CZRW9C3 computer from STC Distributors for my Amazon order #[protected].

The Dell XPS (9310), 13.4-inch FHD+ Touch Laptop – Intel Core i7-1185G7, 16GB 4267MHz LPDDRx Ram, 512GB SSD, Iris Xe Graphics, Windows 10 Pro – Platinum Silver with Black Palmrest (Latest Model) computer and the Dell XPS 13 (9310) Service Tag #CZRW9C3 computer are not the same model of Dell computers.

The registered owner of the Dell XPS 13 (9310) Service Tag #CZRW9C3 computer with Dell is Jason Wilson, Chief Operating Officer at STC Distributors, company name Netix, inc.. Dell would not provide me warranty for the Dell XPS 13 (9310) Service Tag #CZRW9C3 computer which I received from Amazon as I was not the registered owner of the computer.

I have received an e-mail from Dell, which I sent a copy on October 28, 2021 of the e-mail I received from Dell (ref:_OOD0bGaMp._5002R1MMtKk:ref) to Amazon, confirming the Dell XPS 13 (9310) Service Tag #CZRW9C3 computer and the package I had received from Amazon had been previously sent to Jason Wilson, Chief Operating Officer at STC Distributors, STC company name Nexit, inc, Dell Order #[protected], on March 16, 2021. STC distributors was the Amazon Marketplace Seller who was supposed to provide the computer to Amazon to fulfill my Amazon order. I still have the package I received from Amazon indicating the package had previously been sent to Jason Wilson. I did not get a reply from Amazon concerning the e-mail from Dell.

Amazon informed me that the Amazon shipping records indicate they shipped me a Dell XPS (9310), 13.4-inch FHD+ Touch Laptop – Intel Core i7-1185G7, 16GB 4267MHz LPDDRx Ram, 512GB SSD, Iris Xe Graphics, Windows 10 Pro – Platinum Silver with Black Palmrest (Latest Model) computer which are false. Amazon shipped me from STC Distributors a Dell XPS 13 (9310) Service Tag #CZRW9C3 computer owned by Jason Wilson and a package which both had previously been sent to Jason Wilson from Dell. All the Amazon shippers did was attach labels and placed a label, indicating the package was supposed to contain the computer which I ordered, on the package that Dell shipped to Jason Wilson containing a Dell XPS 13 (9310) Service Tag #CZRW9C3 computer. By attaching labels with false information on the package could be considered as fraud. Amazon shippers did not confirm that the computers were the same models.

I e-mailed to Amazon on November 02, 09, and 11 photo copies of the labels that came with or on the package from Amazon (originally sent from Dell to Jason Wilson) which contained a Dell XPS 13 (9310) Service Tag #CZRW9C3 computer. Again I did not get a reply from Amazon concerning the photo copies of the labels which I sent to Amazon.

I returned the Dell XPS 13 (9310) Service Tag #CZRW9C3 computer I received from Amazon to Amazon. Amazon discarded the Dell XPS 13 (9310) Service Tag #CZRW9C3. Amazon discarded evidence that they did not sent me the computer I ordered. Amazon discarded the evidence that they sent me the wrong computer.

Amazon is not addressing the issue that Amazon did not send me the computer I ordered from Amazon. Every time I provide Amazon with evidence that Amazon did not ship me the computer I ordered, Amazon does not address my evidence. I have informed Amazon many times that I did not receive the Dell XPS (9310), 13.4-inch FHD+ Touch Laptop – Intel Core i7-1185G7, 16GB 4267MHz LPDDRx Ram, 512GB SSD, Iris Xe Graphics, Windows 10 Pro – Platinum Silver with Black Palmrest (Latest Model), Sold by: STC Distributors (Serial # Recorded) computer I ordered from Amazon. Amazon's response on all occasions has been “return the Dell XPS (9310), 13.4-inch FHD+ Touch Laptop – Intel Core i7-1185G7, 16GB 4267MHz LPDDRx Ram, 512GB SSD, Iris Xe Graphics, Windows 10 Pro – Platinum Silver with Black Palmrest (Latest Model), Sold by: STC Distributors (Serial # Recorded) computer for a refund”. Amazon's response is stating return the computer you did not get for a refund. I understand other Amazon customers have received the same response from Amazon “return the objection you did not get for a refund”. On another occasion Amazon asked me do another impossible thing, “on January 15th, 2022, Amazon asked me to respond to an e-mail that Amazon had sent me on January 16th, 2022”.

If I had received the Dell XPS (9310), 13.4-inch FHD+ Touch Laptop – Intel Core i7-1185G7, 16GB 4267MHz LPDDRx Ram, 512GB SSD, Iris Xe Graphics, Windows 10 Pro – Platinum Silver with Black Palmrest (Latest Model), Sold by: STC Distributors (Serial # Recorded) computer from Amazon why would Amazon be giving me a refund if I returned it and why would I be asking for a refund?

I have tried to contact STC Distributors, company name Nexit, inc., asking for information why would I have received a Dell XPS 13 (9310) Service Tag #CZRW9C3 computer, registered owner Jason Wilson, Chief Operating Officer at STC Distributors, from Amazon. STC Distributors would not answer the phone or would not reply to any e-mails sent to them.

If I do not get a refund from Amazon for not fulfilling my Amazon order #[protected], Amazon is stating, Dell has provided me false information on the computer I received from Amazon. I will sent a copy of this e-mail to Dell's Fraud Prevention Web Site.

I again may not get a reply from Amazon, this e-mail will be a record that I informed Amazon that Amazon did not address that they did not fulfill my Amazon order #[protected] and I have requested a refund from Amazon.

If I do not get a refund from Amazon or a reply to this e-mail, I will take further action against Amazon in Canada and the USA.

Yours truly,

Larry (Lawrence) Kitt

I have complained numerous times about you delivering my packages to South Hampton I live in Holyoke not South Hampton I had three deliveries today and it went to South Hampton all of them what is wrong with you people

I ordered 3 items coins from amazon, $15.53 + $8 +$ 27.96, it was said take a while to receive product.

I been waiting, but only the 2 items shipped, and I unable to find the $27.96 on my ordered list?

It was charged 3 items.

Plus, those coins shipped to me was not real coins?

Cheating?

I was plan return all 3 items and get refund, but never get the 3rd item,

What should I do?

I purchased a Nike shoes and Bike Cleats. None of them fit and were not comfortable. I returned it online and shipped it via whole food. Amazon received it and I never received the refund. I called Amazon and I was notified that it is in the form of gift card. I told them that I never had Amazon gift card and both items were charged on my credit card. The rep. refused to issue the refund on my credit card and told me that I can order other items. As far as I am concerned, these people are thieves and I never buy anything from Amazon. Please dump Amazon. These people are working to steal the money. I am going to order items on this gift card and return it so much since it is free return until these people learn their lesson. Pissed consumer.

all have been returned and my affirm account has mysteriously after two weeks still not been credited. All my other returns such as a saw, a fan and a heater have been taking 30 days and several calls just to get a refund for items I rightly returned in excellent condition the next UPS pick up day.

Half the time I have to file disputes.

Item received back 2 weeks ago today and they are giving me a hard time receiving my refund. Both chat and phone calls have been made and unsuccessful.

This Amazon driver on Tuesday 2/22/22 delivered our package and as they were leaving instead of backing up out of our driveway decided to turn around in our yard, got stuck, spun the tires and left massive destruction to our property before driving away without a word.

Since 2018 I have been paying US prime membership without being aware of this, whilst actually having a UK household prime account. This seems to be double taking my money unnecessary and as a frequent Amazon user I am generally quite upset about this. The household account is in the name of Timothy G Beard on [protected]@bigfoot.com

https://www.amazon.com/cpe/yourpayments/transactions

Unfortunately can't see when these started but suspect end of 2018 in connection with purchasing Christmas presents to my brother in the US, I think I might have been under the impression that I was linking to my current prime account rather than setting up new payment

A container of 300 straws, which I have ordered and received three times in the past can no longer be "delivered to my address." In an attempt to order them again recently, I talked to someone on the phone who assured me that they would be able to arrange for me to receive these straws.

I was not able to order the straws. The company gives no explanation as why this is so.