Amazon
Reviews and Complaints

On March 8, 2021, I determined that an unknown individual placed Order number: [protected] and used my credit card for payment without my consent. I did not place the order and do not know the individual who did, and therefore believe that my account was accessed fraudulently.

I have cancelled the credit card that was charged and disputed the amount of $807.80 with my banking institution, Empower Federal Credit Union. I also changed the password on my Amazon account which is currently locked until this investigation is resolved.

I do believe that an unauthorized party accessed my account to place this order, and would like an account specialist to investigate this dispute and take any necessary actions.

I have received multiple emails from Amazon stating the same thing. If I pay for the items I didn't order, my account will be unlocked. Meanwhile, I have paid for a year of Amazon Prime that I can't use.

Every time I call customer service, I reach a rep in another country that I can't understand. They are like robots and read from scripts. I am so tired of this whole thing.

Can someone please listen to what I am saying and work with me to resolve this complaint?

Susan Rush
[protected]@twcny.rr.com

Repeating charge of $12.45 that we do not understand and appears to be for nothing. Last appeared 2/5/21 and 3/15/21. Would like to understand what this is for, need to know if it is a scam. This came to our attention when we received a call on 3/15/21 from an unknown source asking if we had purchased something from Amazon for over $700.00. We were asked to hit #1 on the keypad if we had NOT made this purchase. We hit the #1, and there was not further response. We called Capital One, our credit card, and they did not have a record of any such transaction, but did have a record today of a $12.45 charge from Amazon. We did not purchase from Amazon today or in recent past. WE need an explanation for this charge.

For the product Herbtonics Panax Red Ginseng 1500 mg, I have submitted three reviews of the product in the last three weeks. None of them have appeared yet. Attached are images of two of the three reviews which I have submitted. Please investigate and, if possible, publish at least one of my reviews. Thanks in advance.

J. S. Maxwell

We signed up for a free amazon prime acct and could cancel after 30 days. I was not offered or asked if I wanted to continue with their service. I have tried to contact them to resolve this issue and have gotten nowhere. it has been impossible to find a phone number or email correspondence to reach them.

I have complained previously about this delivery person.

Last time - a few weeks ago, he threw one package and two envelopes onto the house entrance from the sidewalk - too lazy to walk up to the door and place them like other delivery personnel should.

He did the same today, throwing an envelope from the street onto the townhouse entrance.

This delivery was done at Leek Court, Fort Mill, SC 29707 on Wednesday 10th March, 2021 at 4.30 p.m.

I can't logon to my account which I have been using for years because they send a code to my cell phone which I can't access because I don't have a smart phone. I tried to get my contact changed to my email address which they have but I am not able to do that because I can't remember all the purchases I have made in the past without opening my account. It's a catch 22 situation. They're solution is to set up a new account by which I would lose all the history on previous purchases. I do not intend to do that.

I had three phone calls in the passed three months about someone ordering items with account that I do not have with Amazon. The first item amount was $ 74.00 second $ 700 + and today 03/09/2021 the amount was $300 +. I need these orders to be discontinue and look into the account that I don't have with Amazon. I need this be clear my name from any further orders using my name and the account that I never open.

Daniel Yazza
Cell# [protected]

I am asking at this above date and time March 5 2021 that this charge on my card from Amazon.com/ bill was on March 5 in the amount of 14. 03 as my bill reflects. I never ordered or authorized for Amazon prime. I don't order from your company barely ever. Thank you

My credit card was charged by mistake. I have nothing to do with this false charge. I ordered nothing from Amazon! I did have a free trial on Amazon, but was ended long before the trial date was to end, therefore you have charged me for a function that was cancelled before I was to be charged

Your Amazon Delivery Driver del 2 cartons yesterday to the wrong address
TODAY the driver del 3 more cartons to the wrong address and left all 5 cartons in the street next curb and right next to my Right front tire in which if I had just jumped into my jeep and not checked for cartons next to my right front tire I would have crushed them !
All thanks to your Company... Plus the real Problem is my address is
88 NW Maywood Drive, Portland Or and all 5 cartons belong next door to
96 NW Maywood Drive, Portland Or. Both address's are listed out front !

Please Deliver to the correct address and not just into the Street for someone to FIND

Dennis Weis

[protected] placed an order that never revived a tracking number I contacted their outsourced customer service and they put in a request to release a stuck order and told me I would be contacted [n 24 hours. I waited and nothing so [protected] contacted them again and a different ascent told me a ticket was already generated and they couldn't help me and just wait another 48 to 72 hours. I asked for a contact that could help me and said there was no one that could help me. their customer service used to be good but now they put profits over customers by hiring people in a foreign country to us to wait.

You are nothing other than scammers! I have been charged on my credit card for a membership I never joined. I have seen many many people on-line who have been scammed similarly by you and I will be taking this further to a higher authority.
I will never be doing business with you again and I have recommended that to the others who have been scammed also.
I don't know how you can live with yourselves.

I have been charged for two months of Amazon Prime and did not sign up for it. Please remove this for me. Thank for your time and attention regarding this matter.
Respectfully
Marty Parkins

On Friday, 2/5/2021 on or about 4:13 pm an Amazon delivery vehicle damaged my building. Two of my employees both felt and heard the building being hit. They looked out the window and saw the Amazon driver backing up after hitting the building. One of my employees raced down to the parking lot area and took pictures of the Amazon vehicle and driver as he pulled away from the building. I was contacted Amazon and was provided a claim #AMZ202188598. I provided pictures of the Amazon truck, driver, the damages to my building and a repair estimate. A claims agent, Frank Evans, contacted me on Monday, 2/22/2021 and I provided him with the names and contact information for the two witnesses. My claim was denied because according to Amazon there was insufficient evidence or documentation to grant my claim. Specifically, no evidence, no damage to the vehicle associated with this claim. I provided everything as requested and no one from Amazon contacted the witnesses. How do I contact the legal department of Amazon with regard to this claim?
Thank you for your assistance. Roberta Marcus The Marcus Centre [protected] Ext. 4012

i ordered 4 things and have not seen it. it has been a month now siting forest park GA. Ordered from there list by 4 get one free. payed with pay pal account.
order no. NHYPISO3697.
TRACKING NO.420360549274890249340640273304
I just found out it is not in the mail system. it was never mailed out.
they made a tracking number up and sent me the number. before you order any thing from this person check the revews on them. or from china at all.

sincery kit kat

I have been watching the delivery status for my Amazon order. It stated that it would be delivered by UPS on a specific day before a certain time. I saw that the item was at the UPS location around 6 something in the morning of the date of the delivery. I only live about 20 miles away from that UPS location. It never arrived. So, I rechecked the status of the order and now it states that it will be perhaps three more days before it gets to us. Possibly three more days for an order to be delivered that is about 20 miles away? With service like this I should not have placed the order.

I received my order and it was missing the two sets of curtains I purchased! I reached out to Amazon right away and they told me they had to fo an investigation? They were very rude and almost didn't believe me! Horrible service. I just got the notice that they arent refunding or replacing them ffg or me. So now I'm out 50 something dollars without the product.

Saturday, February 27 around 4:10 PM a driver came speeding down our cul-de-sac and almost hit my child that was crossing the street. Illinois license plate 103 916c. I yell at him to stop. He told me he was going 20 mph which in a cul-de-sac in this state is 5 to 10 mph. He clearly was not keeping his eyes on the road or paying attention. My address is 2303 Covington Court Plainfield Illinois and it happened right in front of my house.

Matthew Druhn
[protected]@yahoo.com

My account is blocked since January 2021. Before it was blocked, I ordered a drone but only a battery arrived. I tried to complain but since my account is blocked, nothing can be done unless it is unblocked. I explained why I cannot provide the relevant documents to unblock my account because the issuer of my debit card is different and they do not provide me with those documents. I tried to seek help on Amazon CS for support, and every time they asked for information and told me to wait for their email within 24-48 hours. I have waited but nothing came. I repeat complaining for the 1st time. I repeat complaining for the 2nd time. I repeat complaining for the 3rd time. I repeat complaining for the 4th time. I repeat complaining for the 5th time. I repeat complaining for the 6th time. I am disappointed and very angry with this horrible company that does not even reply me through email.

Today one of your delivery trucks parked in a designated bicycle lane on state route 789 in Florida (Gulf of Mexico Dr, Longboat Key, FL 34228). It is against Florida law to park in a designated bicycle lane. Your driver told me he could park there because there wasn't a no parking sign. He broke the law and endangered bike riders lives by forcing them into the street and traffic.