Amazon
Reviews and Complaints

I opened my Amazon.com merchant account in December 2019. My account was suspended immediately after it was opened. My authentication document was requested. I sent all the information about myself. Amazon.com paid $ 39.99 a month on my credit card.

I sent everything he wanted to Amazon.com. About 2 months later, a response was received that your account was activated. However, my account still looked suspended. I wrote to amazon about this subject again but again I did not get an answer. It is not possible to understand the Amazon.com sales team.

I am ready to send everything and do everything necessary to be on Amazon.com. But I think my information is evaluated by bots.
I trust the Amazon reseller team. I believe he will consider this situation.

Please help me.
Merchant Token
A2T1JNQGOC1ZCR

Best regards
Koray Kaygusuz

Dear Seller Performance Team

Thank you for reviewing my account.

I am responding to my recent suspension for failing to provide consistent information for seller verification.

After carefully reviewing my account and the information I provided, I have acknowledged my mistakes that led to failing the seller identity verification process, and I concluded my plan of action.

A. Mistakes that caused the issue:

1. I gave an Invoice that is inconsistent with my address.

2. I registered my LEGAL ENTITY in a format that does not match my passport name.

3. I registered my ADDRESS in a format that does not match my utility bill.

4. I did not add a CHARGE METHOD with a valid credit card

5. I did not provide a clear form of my PASSPORT.

B. Actions I have taken to resolve the issue:

1. Provided a new UTILITY BILL that is consistent with my address and passport name. (Please see attachment)

2. Corrected my LEGAL ENTITY to match my passport name and address.

3. Corrected my ADDRESS to match my newly attached utility bill.

4. Added a new CHARGE METHOD with a valid credit card.

5 - I added my credit card statement.

6. Provided a clear version of my PASSPORT.

C. How similar issues won't happen again:

1. The actions that I took under point #B will prevent the issues under point #A from ever happening again.

2. If any other information is to be provided in the future, I will make sure that it is consistent with what is on file.

Current files have been added to the mail. Please reactivate my account. Thank you in advance for responding to my email.

Sincerely,

MEHMET IREGUR

Telephone : +[protected]
Mail : [protected]@gmail.com
Store ID : A1L2F0J66TVF3K

$142.45 was charged by Amzn Mktp Us Yo7F149S3 to my account. I need an immediate refund. I have not purchased anything for this amount and need whatever this is cancelled and refunded asap. My billing info needs to be deleted as well as my contact information. Please respond asap. I see alot of complaint from about thus this charge from others and is very concerning.

My Amazon account has been cancelled abruptly for no reason. I was in the middle of watching a Prime (TV) series, when my internet suddenly went out. When I tried to access the series again, I was told there was a problem with verifying my account.

I went through the address verification process. The next day, I was sent an email telling me my account has been cancelled and pending orders are also cancelled, allegedly due to a gift card violation. I used one Amazon Gift Card issued to me by YouGov.org, a site allowing me to take government surveys and receive such bonuses.

I also made quite a few orders, where my debit card was charged (approximately $60) for two separate orders. I am now told these may not arrive. I tried to call the Amazon Customer Service, but was told they are not taking any calls at this time due to the latest virus. I subsequently sent an email to Amazon and have not heard back.

I need to know where my items are that I have paid for. I need to know if Amazon will charge me for Prime (my trial) at the end of the month if I cannot get on the site to cancel, if I choose to. I need to know if/when my items will arrive, and if not, if I will be reimbursed for such items.

The items I have ordered were ordered through Amazon because I cannot leave my home at this time and was told it was the best way to order these necessary items.

Please let me know when this complaint is received and lodged.

Jeffrey Johnson
(Account under J L Johnson - email - [protected]@protonmail.com)

I been working for amazon for almost 4 years today, I was said I was terminated due to not putting in request for leave on the A to Z as assumed it would assume during the month of the leave till the April 30, this was a on-going thing that was happening, I even contacted ERC, about trying to get appeal, and no one answers, Keep getting robots and options when I need to speak to a real person, I been trying and this should not be a terminated offense during or till after April 30 I even was told I needed a drivers note to even get to work during these times, which I never got, I need to talk to someone asap, contact me at [protected]

I have a $13.90 charge on my credit card but do not have a record of this purchase which I am assuming is a book.

As per my Vistar CU bank statement for March 2020
Prime *156
Prime *156BP
Amzn.com/bill WA US
**** **** **** 8169 $13.09
James Claytor
Please refund any and all past to present charges this is clearly Fraud.

I tried to call today, but the voicemail for Amazon states there are no employees answering the phone and there was no promise of this changing anytime soon. I hope this reaches someone who can help. On 3/31 was charged for a yearly subscription to Amazon Prime but did not see a notification email or alert that this was going to occur and it caused my checking account to be over drawn. The charge was $128.37 for the next 12 months for Amazon Prime, I presume.

This made me look closer at my charges and I found that I am also being charged like this once a year and then additionally in 2019, paid the yearly charge of $ $119.00, Plus $14.01 /month for 12 months, equalling $ 168.12. In 2018, paid $ 99.00 for the yearly charge then the monthly charge of $12.99/month equalling $155.88. I am being charged double for my account with you. I Began looking back over the years and found that this has been going on for the years of 2020 through March, 2019, 2018, And begun in 2017.

My contact information is: [protected]@mac.com

So, I want to be reimbursed for the double payments of $ 155.88 from 2018, Plus $ 168.12 from 2019, Plus $ 56.04 for the first 4 months of 2020. This totals a reimbursement of $ 380.04. Please Stop the monthly charges immediately and Keep the Once a Year Billing at the End of March. Please send 3 notices Reminding me of the Upcoming Billing. One, is not sufficient, as it may get lost in the mail.

There is a recurring charge from Amazon to my credit account for $ 14.06 beginning Feb. that I know nothing about.
I suppose this is Amazon Prime but I have never joined this. Would you please stop billing to my credit account about this?
My bank gave me a credit of $14.06 on file of dispute last month. But I am in same situation on this month.
I would be appreciated if you could handle this problem ASAP.
My E-mail address is [protected]@gmail.com. Thank you.

I received notification via email that my email was changed to another. I did not make this change so I called amazon 5 times with being on hold for a good 1-2 hours per call! I called two days in a roll to finally have some say they was going to help me. I verified all my information that it was me (the account holder) he said he updated my email on the account so I can change my password. When I logged on to the account when he told me it was not changed. He said it will take 24 hours for the account to update. Ugh! I waited 24 hours and guess what no change! How do you find these people to get a job because no one knows what they are doing or can help! I have been calling every day for two weeks and of course put on hold for hours at a time! What kind of sewrvice is this! For the past three days I have called and the 800 number says they are no longer taking pone calls. Omg such bull crap! The chat people online cant help because they want my email address even after I have told them in every conversation that someone hacked my account and changed my email - its like e talking to a wall. So until then I can't change anything on my account. Every time I try to change my profile it says enter in password that I don't know and enter in email address that is not mine! Amazon has the worst system and customer service ever!

I did not make this charge of $ 20.48. Please cancel my card completely. Shut it down. You can have the points. I don't what this card anymore. This world has gone mad.

I was not order anything 03-18-2020 But you was charge $353.99
Please check my order that if you are mistake 353.99 refund for me
and sand to email. kanda.[protected]@gmail.com Phone [protected]
Also my account is ID kanda.[protected]@gmail.com but invalid.
check for me .

I paid twice for prime membership.

I bought a new pc and had to give up my original email address ([protected]@att.net)
And I couldn't figure out how to get prime transferred to my new email. (I'm 80)
so I opted to just buy a second membership under my new email address ([protected]@outlook.com)
On both memberships I had elected to pay ONCE A YEAR.

I received the attached letter from "The Amazon Prime Team" where they (?) acknowledge that I have a membership and I renew yearly. They also say they will return one of my charges of $14. And that was back in October - November. Needless to say, I have not seen even one credit of $14 on visa. And now that 14 dollars is multiplying monthly and I would like someone to look at this and try to fix this problem.

Thank you in advance,
Joyce wiesman
[protected]@outlook.com

on Saturday, 28-March 2020 (about 15:45), A Amazon Prime Delivery vehicle was parked on Galicia Drive, Phoenixville. The driver was in the vehicle (which was parked in the middle of the road) and I pulled up behind him. At this point, he exited the vehicle and proceeded to walk up the driveway of 43 Galicia Drive. When he came back to his vehicle, I asked him if there was something wrong with the driveway to which he replied ' you can wait'. I didn't get his plate number, but rest assured, If I see him again I will and make a complaint to the Police department.

my card bill show a $14.12 charge for Prime... I'm not a Prime member!
Amazon has been charging my card $14.12 each month...I am not a Prime member...SO IN AN EFFORT TO GET SOMEONES ATTENTION I'M WRITING AS MUCH AS I CAN...NO I AM NOT A PRIME MEMBER,

On 3/19 a charge of $22.12 was made on my TJX credit card

purchase 0n 3/19 5543286EZ5V55MH8W Amazon.com

*BB8QA18A3 AMZN.COM/BILL WA

I have not used my TJX card in months and would not use for a amazon purchase, do not know what this item is

I tried buying a $2600.00 drone yuneek tornado H290. I had a little trouble with the purchase so i called amazon customer service to find out why the was pending with fedex. A guy said his name was Ben Griffin told me i had to go buy 2 $200.00 ebay gift cards so i did gave him the numbers off the back, then he told me i had to go buy 1 more gift card for $200.00, which i did, then he told me i had to go buy another. I told him this is a scam isnt it, he then hung up on me. For the next 2 days i called amazon customer service back and nothing was said they hung up on me. Thats been happening everytime i call.

When I order the page says that the order will be delivered the next day because I have Prime membership. Then when I later check the order status I am told that the order delivery will be in late April. This is totally unsatisfactory and has caused me to cancel two orders already. What is wrong with the system?

I'm a disabled senior who has relied on Amazon to deliver the goods I order in accordance with the terms of my Prime membership (over ten years).

I now find that what I need, what I have relied on them to deliver are not available. I realize that there is a crisis and expect some delay. But, orders have been placed ... subsequently delayed and ultimately cancelled.

I find myself in dire straits. I have contacted Jeff Bezos as well as customer service with regard to my situation and, as yet, no response.

In light of the banning of price-gouging, I wonder how many new customers subscribed to Prime. Consider the profit Amazon has realized as a result, must be enormous!

While I, a dedicated, loyal customer living on a stipend, has been left to fend for myself. Where is the loyalty? Where is the compassion?

I'm sorry, I'm all for free enterprise but there is something more important at stake here ... fair and honorable business practices.

In view of the many concessions made to the disabled/elderly, Amazon has failed to address my issues, despite our existing contract. I need help ...

amazon P76390xg3 please stop charging my account $14.14 i did not ask for no repeat order the date of the charge 02/20 therefor im asking for a refund