Amazon
Reviews and Complaints

Yesterday 3/27/2019 around 5:pm someone came to a business near mine to deliver a package, The business was I77 Mobility Partners Office, the business was closed at the delivery time and the person who came to deliver it wanted to leave the packet in the open parking area, I told her that the business was closed and no one could received the packet and I was from a near by business a different company and couldn't take it. She said that she was not going to go back with this package and she will leave it out side, I told her that she couldn't leave it out there because it is a open parking and could be stolen and she replied " I don't care, that's not my business, I'm not taking it back". I think this behavior is not acceptable by any means, 1- someone paid for this Item, 2- it is your job, you should care about the deliver a good service representing your company. 3-It is a business, and it has business hrs, so if you for whatever reason get there after those hrs. You should leave a notice for the packet to be picked up or advising it will be re delivered. This is attitude will cost a lot of money for your company and the customers replacing lost packets, and people paying for things they won't get. I believe this needs to be addressed and Fixed, as a customer I want to rely that if I paid to have it delivered. I will get it.

We bought the Echo a little over a year ago and expected so much more. It was almost impsooible to get it to connect to the old wifi, and neither us nor customer service, even after an hour, could get it to connect to the new wifi. Also, it never seemed to know any answers and really didn't meet our expectations. We will probably NOT purchase another one based on our poor experiece with this product.
Thank You
Mike & Ellie Steinbrink

I keep receiving emails stating that someone has made a purchase from my amazon account . Its states that the order is $250...

The Account number is [protected]

Delivery is Feb 3 in gift card to [protected]@hotmail.com

Please get to the bottom of this because I'm not sure how someone can use yurt account when its suppose to be safe and secured... this is totally unacceptable.

Tammy Smith
[protected]@hotmail.com

I have tried for over a month to link my amazon account with my new amazon chase rewards from the credit card. I have called Chase bank numerous times and amazon numerous times. A few days ago Amazon rep, Carmen, told me it was a problem with Amazon and that she would call me in a few days--NO CALL. I am done with you amazon. I will make sure to purchase anything I need from ebay or walmart. I do not care if it costs more or takes longer. You are liars!

My name is Doris Waltz from Battle Ground, In. I have had 2 charges on my banking account in the amount of $12.99 each. 1 charge was1-7-2019 and the other was 3-5-2019. Would you please tell me what they are and why I am charged automaticallhy to my banking account? You can reach me at my email: [protected]@yahoo.com
Thank-you and please let me know asap!

I would like to put a formal complaint in about my seller account on Amazon.com

I have tried for 3 weeks to gain access to my seller account. I have contacted the helpline on numerous occasions and am told they will send a link, which they do, I change my password, put in the verification code that is sent to me but the following message comes up :

NCID: A3PD65CT7RPMXO ZCID: A3PD65CT7RPMXO MCID: A3PD65CT7RPMXO MKID: ATVPDKIKX0DER When: Mar 3, 2019 7:30:59 PM

I have made numerous calls, which has resulted in a massive phone. no-one is now answering emails r query forms. when I call, I am told someone will call me back, but no one does. I am a new seller to Amazon and I have lots numerous sales over the past 3 weeks

I hope you are able to help.

Regards

Everton Morgan

email: [protected]@gmail.com

I've had several orders "out for delivery" but never make it to my house. I'll get an email saying the package is running late and check back the following week then it never shows up. I lose a whole prime order (2 day shipping) and they refund me by amazon credit then when I reorder, boom! All the product prices seem to mysteriously go up in price. Not only am it taking 2 weeks to get a delivery but I end up spending more money. They give me a promotional credit of $5 but I can only use up to $1 per order. This company is a fraud and they're liers. Please use wal-mart.

I won 1 1000 dollar Amazon card plus An 1000 dollar Wal-Mart card,.
The silver line deals were met and I received the Silver line products yet eye
Haven't received the Wal-Mart, nor Amazon 1000 dollar card..

Thank you so verry so much...

I have won different my, previously, though this is regarding, January 19 2019.

I had to register a credit/debit card to receive the Silver line products so there must be record, thanks.

Cupid Time
I

I ordered some solong tattoo ink they claim they denied my payment and canceled my order. I went to my bank community national and they told me that amazon most definitly took 32.98 from my account that morning. I called amazon and they told me they did not take any money from my account. They are a bunch of liars my bank showed me where they took the money out. They wanted me to reorder and run payment again i told them no way they wasnt making another 32.98 from me and me never receive any product it would be like me paying double for the ink

I have been trying to read my hockey strategy book that I bought on kindle, but there company does not have it under my orders anymore to access kindle books, where it was always located. The kindle books section is not organized to access the book the way books are read. Amazon usually is quite good at their management, and I have been a good paying customer for years.

Today. 1/31/2019. I checked my checking account & I was charged all types of fees for an amazon prime membership that I never ordered! I never signed up for prime membership. Amazon needs to get its act together. Just because they have my credit card number on file doesnt give them the rights to charge me for a service that I never ordered!. I got hit with an over draft fee and a transfer fees. Amazon needs to get its act together.

i waited nearly 8 weeks for an order from amazon.uk gifts for my friends
for christmas holidays
i complained and complained it was meant to take 7 working days

eventually i received them in January 17th
how useful was this for my gifts

i complained again and got as far as phoning them but to get nowhere

advice: never buy your christmas holiday gifts from amazon.co.uk

sham

Awful Awful "service". The first time packages were just left in the elements, second time I had a very nasty voicemail from the driver stating he was not about to walk around in the rain trying to find my apartment, the third time the driver repeatedly rang everyone's doorbell until someone let them in, and the fourth and fifth times packages were left who knows where because I never received the items, one even had a photo attached to the tracking showing my package outside a door that wasn't mine. One of these items was replaced, the second item I was told I had to reorder and then email them the order number to receive a credit. Oh, no, not happening, no longer ordering from Amazon until they stop this nonsense.

I have converted my reward points to amazon gift voucher on 31.12.2018. On 1 st of jan 2019 I received sms on my regd mobile that your gift voucher is despatched by blue dart and o 2 nd jan 2019 I received message that it is delivered to your address. But I have not received the courier. Then I called your customer care on 3.1.2019. Mr dilipan was on the line. He has lodged my complaint on the same day vide complaint no 8724. Till date I have not received any reply from your end. Kindly look into the matter.

Amazon does not understand shipping, it seems to me, as I was just charged almost $20 to have a Fitbit sent in ONE BUSINESS DAY. To Amazon, this means 8 days. I could walk to get it in that time. When I checked the order, I failed to notice the ridiculous shipping date, because when I saw Wednesday as the delivery date, that was close to
one business day's shipping. Thank goodness it wasn't a much-needed item, which is what Amazon should assume, that all orders are important. (With their monopoly, I know they don't care, and my last two experiences are ample evidence.)

I purchased 2 cards for my best friend of 35 yrs & her daughter. I purchased the 1st one from Walgreens then spoke to her that day as we talk daily and she reminded me of her daughter's birthdays was a couple days later that's When I went back to CVS to purchase the 2nd card. When she went to use them she discovered they were no good. I was astonished in disbelief so I asked for the code, went to Amazon site myself to see if they could help and seen they were used on another account. I called my bank but recommended I get in touch with Amazon 1st. This is where I was sent online

I have, throughout the last month (december 20, 2018 - 13 jan 2019 checked the appropriate box on my account to not renew my prime membership, and it keeps flipping back to deduct on 14 jan. I received a notice from my credit card company that the membership had been automatically renewed. I regard this as fraud.

I went in today (15 jan, 2019 and attempted to cancel my membership. It appeared that the account was going to be cancelled, and a refund issues. I was asked to print a copy of the receipt, and that was a statement that my was processed and provided payment information. The screen suggested otherwise. More fraudulent activity

I demand that this account be closed and that a full refund be issued asap.

Lawrence mallach
[protected]@roadrunner.com

This is an incident I personally had with a amazon prime delivery driver on 12/14/2018 between 11:00am and 2:30pm. First let's review my person credentials, I am a retired executive who had a successful career in automatic data processing, inc. I was a project manager who worked on team called "global engineering technical services" that worked on technical solution for global companies we serviced. The topic of this post is "racial profiling" and how a person can be killed by the police by simply living in a neighbor that is predominately white. Oh by the way I have lived in crowne hills temecula for 5 years and walk to the coffee 3 to 4 days a week for exercise. On the morning of december 14, 2018 at about 11:00am I was driving one of my collector cars back from being detailed at the winchester car wash and noticed an amazon prime delivery truck on butterfield street and the reason I took notice because the driver was a young lady with a big blond and purple strike in her hair which is very eye catching. So that was the first time we cross paths. Now as I am driving home through my neighborhood I am on angeles that crosses fox and this same amazon prime delivery driver passes in front of me at this intersection. As I proceed up fox it turns into vermont which my street. I stop to say hello to one of my neighbors and I look to my left and there is the amazon prime driver out of her vehicle delivering boxes to one of my neighbors in crowne hills. I can clearly see her and she sees me. So I didn't think anything about it because it's just before christmas so there was allot of delivery vehicles in the neighbor. Now is where it gets interesting. Around about 1:00pm I had a retired friend drop by who happens to have served over 25 years as a la police officer. As we are standing in my driveway a temecula motor cycle police officer comes flying down the vermont rd and sees me and my friend standing by his black suv and turns around. This officer obviously looks excited and parks his motorcycle in front of neighbor's driveway and was staring directly at me. So I said to the officer can I help you and he does not respond. So my friend observed this officer and said don't say anything to him he is calling for backup. So within minutes I had another motorcycle police officer and four police cars surrounding basically my home. Here's the bottom-line they received a 911 call that I was driving through my neighbor following basically a delivery vehicle stealing boxes off my neighbor's front porch. The police said they had pictures of me driving the vehicle with the same license plate numbers that is currently on my car sitting in my garage. So you are accursing me of stealing boxes off my neighbors front porch, ok where these pictures or evidence and who is making this claim. Well they would not disclose this information, so at this time the situation is getting pretty heated and there was one motorcycle officer who called for originally for backup that was acting very aggressive with an in your face type approach. I had to ask the sergeant to get this officer under control because he was very dangerous in my opinion. Once we resolved the aggressive officer situation then the sergeant continued the investigation while most of my neighbors observed situation while they walked by with their kids because school down the street just let out. Here's the outcome of the investigation they got this 911 called and identified me because I was driving in my own neighbor at the same time this amazon driver was delivering boxes. The police back tracked all deliveries in my neighborhood and all the boxes were still on my neighbors' porches. The police never showed me any picture and basically said they have to checkout all 911 calls. This young lady driving a amazon prime delivery vehicle could have got me killed over her racial profiling of a black man in his own neighbor who is also a viet nam 100% service connected veteran welcome to my world. I have contacted amazon prime logistics and they could not locate this driver. So I am still pretty mad and embarrassed by this whole situation so someone at amazon prime needs to give me a call before I take further action. My number is [protected] and my name is michael king.

I recently moved and in doing so the phone company changed my telephone numbers. I have a lot with amazon and never had any trouble. On friday, I purchased h&r blocks tax cut (I prepare taxes). I logged on but the system wanted to text or call a verification code to my telephone numbers on file. I don't have access to the old numbers. I have emailed, called them and they can't change my password. They asked me to upload an id thru a link on an email. Guess what, it needs a verification code. Finally I get an email so I can upload my id. They sent me an email to call them, because my id is not enough. I called them and sent another id. This will be the 7th call and 3 copies of ids to them. They can't add a telephone number or send a password to change a password. This is beyond stupidity. Unbelievable!