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There is an additional charge from Amazon to my debit account for $16.95 that I know nothing about. I did not order anything for this price. It seems to be an additional charge that was made after I ordered a camera from them.
The complaint has been investigated and resolved to the customer’s satisfaction.
For the past several months I've been getting charged anywhere from $11.95 to $14.95. Paid not much attention to it until now. The charge is Bill Waus. About to cancel Amazon and Prime both due to this. It's well over $200 that has been taking out my account illegally. I'm constantly getting spams telling me that I have to confirm my billing statement along with credit card info to get it. It must be my letter for my vehicles warranty. Please put ALL my money back .
I've gotten the same problem
Couple of things
1. You can pay with AMZ - it will show up as AMZ
2. Bill Waus - Bill = Bill
3. Waus = Washington and US
That is why it shows up the way it does. However:
4. This does not mean the charge is legit
5. As soon as you find out go to your bank, cc division. Yes the standard time is 60 days but push the issue and take name, notes and number.
6. Dispute the charge. People as soon as you find out, immediately dispute the charge. Never take no for an answer.
7. Be careful of the email scammers. They are getting pretty tricky
8. Do NOT engage on the phone call.
9. After you dispute, talk to the bank. Cancel your CC card and possible checking account.
File a complaint with the FTC, BBB, and if this transaction touched an Amazon cc or gift card, file again with the CFPB.