Andhra Pradesh State Road Transport Corporation [APSRTC]
Reviews and Complaints

Conductor behaviour is bad & he doesn't give change to 3 passengers

District:- West Godavari
Bus route :- Eluru to Dwaraka Thirumala
Service no:- 111
Bus no:- AP16 TH 7887

Actual fare 15/- from Eluru to Bhimadole.
Bus conductor gives ticket & he said carelessly that he will give change after de boarding the bus. I am standing exactly at the door & seeing the drama. I have seen that he doesn't give change to 3 passengers saying change is not available.
Please take action on conductor.
Though 5 /- is small amount but counting 5/- from 20 passengers a day he will get 100/- per day.

I booked a ticket from bangalore to mantralayam in the APSRTC bus and reached an hour early to the bus time.
The conductor and driver starts bus by 6PM by the time he already loaded the bis with more than the available seats and he stopped chikkaballapur and loaded some luggage. Again he started and stopped the bus for dinner that too in veg and non veg hotel. Basically if other buses i have travelled only stops in veg hotel for dinner. And after leaving from the Hotel near bagepalli again he loaded few people in bagepalli roadside. Already people are standinh in the bus i dont know why this people loading others.
I thought booking a bus means means only available limited seats but in this bus loaded the peoples like sheeps. Right now i am in the bus. The date and time is 06.10.19 09:38pm. I dont know what to ask him. If any body see this complaint please do some needful atleast to other people. And my final statement is i will never travel again in APSRTC and also not suggest to anybody.

Respected complaint receiver
I y. jagadeesh reddy here by request you to file a complaint on apsrtc bus drivers of route madanapalli to kadiri & madanapalle to b. kothakota
As we the students of madanapalli institute of technology and science are facing problems as they are not stopping at our college because we are having busspass and they won't get any fare from us. they are just looking for fares. is apsrtc a government corporation or private corporation why these drivers are considering our students as useless if there is no use with bus passes please stop issuing bus passes
thanking you sir
yours obediently
y jagadeesh reddy
[protected]

3 hrs delay, Drivers are old people, why old age people still in service I am not understanding, this is ridiculous, actually the bus as to reach the Vijayawada at 8am still it's not reached, 3 hours it will take time to reach Vijayawada means 11am, I have meeting at Vijayawada 10am, how I have to face my company about this situation? If I loss my job means this APSRTC will give job for me? This is very bad. Service no. 3871, From Bangalore to Vijayawada Vennala service. Started at Bangalore on 23rd 7:30pm.

I travelled in APSRTC Amaravati service No.3356 with ticket No. [protected] from Hyderabad to Visakhapatnam on 9 August 2019. Though it was an AC bus the AC was not working properly. After lot of complaints by passengers, the bus was taken to Vijayawada bus depot garage for repair around 12 clock in the mid night. Though more than one hour was completed the complaint was not cleared. It was stated by the technician that gas was not there. The bus was travelled to Visakhapatnam without repair. The two top doors were opened the bus travelled. As the price was charged for AC and the AC was not working the difference amount between AC and non AC should be refunded. The travel was much more horrible than normal bus because of lack of air circulation. As there was no alternative I have travelled with difficulty. I therefore request you to kindly look into the matter and refund the differential amount. I expect a prompt response before taking up the issue further.

We were coming from an APSRTC service bus (Indra) with a service No : 51151, from Nellore to kurnool on 10 Aug, 2019.
We have experienced that the driver stopped at nandyal, a group of members get down from bus for toilet purpose. A few minutes later the bus gets started without checking the members . One of our colleuge didn't receive the bus who is unknown to the area.After sometime we were noticed the person was not there. We asked the driver for the remedy.driver got tempered at us and used improper language.we severely disappointed with the driver behavior who is an employee in an highly affiliated road transportation system.

I am travelling in chittoor to kurnool bus to kadapa which started at 4.30 PM in chittoor.. In your website time to reach kadapa is shown as 8.30pm... I have choosen this bus because I have connecting bus to markapur from kadapa at 8.30pm.. Now driver is telling that bus ll reach kadapa by 9 PM.. When I ask this conductor is telling bus condition is not good... R u charging less as bus condition is not good?
Even palle telugu bus is crossing this bus
You people are charging heavy charges in the name of super luxury but not reaching at correct time...

Sir/Medam,
I have to travel from Miyapur to Razole. I was waiting at Miyapur stop, I given signal to stop the bus but he didn't stop. I caught the bus by overtaking and asked him why didn't you stop, He behaved rudely with me. I told him I will complaint, he said whomever you want you can give complaint. Kindly I am requesting to you please take necessary action.

Service No- 2840
BHEL - MMDK
Journey date: 15-06-2019

HiSir/Madam,
I have to travel from Bhogapuram to Srikakulam. I was waiting at Bhogapuram stop, I given signal to stop the bus but he didn't stop. Here no bus shelter for passengers because National Highway works are going on. I caught the bus by overtaking and asked him why didn't you stop, he replied bus is loaded but it was free only. He behaved rudely with me. I told him I will complaint, he said whomever you want you can give complaint. Kindly I am requesting to you please take necessary action.

Bus number: AP30Y 4555
Service: Visakhapatnam to Srikakulam
Telugu velugu

Hello sir, I'm N.Bhanu vardhan, a student pursuing engineering, i am traveling in a bus related to the depot of madanapalli 2 . I've asked conductor to give me the ticket to Vidyanikethan college, but he has charged me with Tirupati ticket. When i asked him he said that after rangampeta all comes under Tirupati, but i know that there is mangapuram after rangampeta for which the fare is 45 rupees. Is it fair to charge me with an extra fare of 20-25 rupees? Hoping for your immediate action
Thank you.

Hi team,

My self babavali, last 10 years am travelling from anantapur to chennai.
Yesterday (18.04.2019) I was traveled from anantapur to chennai. Bus no: 6983 / ukd - cni.
That conductor/driver is very rude behavior, he started fighting and he is asking to get down at mid night and he is not respecting to ladies also,
Please take an action. I don't know his name but I have his number :8106912899.

Please don't encourge this type of idoits.

Thanks,
Babavali chetlu

Hi,
I booked an APSRTC bus seat for the trip Hyderabad to Eluru and have boarding point at, Survey of India- Little Flowers Junior College, Uppal, Hyderabad.

Bus hasn't stopped at boarding point without any intimation and was about to be absconded which made me uneasy and frustrated upon services.

Here are the iternary details.
Ticket no: [protected]
Servicw number: 97162
Seat no: 17
Service: NGRM-ELR

Also Contact details of bus driver hadn't been shared for tracking purpose.

Please do lodge a complaint on the servicesand take stringent action for miscommunication and inconvinience regretted.

If this repeats again I dont ever make use of servica and won't recommend anyone to make use.

Regards,
Surya Teja Challapalli
Mob: +[protected]

Hi Mandapalli dep manager sir,

I respective dep manager sir,

This is my request (kanduru to madanapalli) moring bus every day they are coming late we are asked conductor he is given irresponsible answers and rude attitude (con:554062) (driver no:550455).

Kindly take the action if in case you have any quotes call me my ticket no:[protected].

Muniraja,
[protected].

Hi,

I have booked a ticket from Chennai to Tirupathi on 8th Feb in 6:30 pm Amaravathi volvo bus.

Transaction reference number : [protected]

Payment was successful and amount got debited but ticket was not confirmed(seat was not assigned) Could you please help me to get the refund.

However i booked one more ticket for same - payment successful and got the ticket

I am traveling from Addanki to Chennai today (17 Feb 2019)

And writing my complaint during my journey.

I don't know why RTC drivers allocating seat to male passenger next to female passenger.

Through reservation process I booked my ticket and there is a rule in RTC that male passengers are not allowed to sit next to female passengers

Sitting next to a unknown and other gender passenger and doing long journey is such a uncomfortable thing..

Now no seats are available in bus and as a human I couldn't able to ask the passenger to go and sit somewhere else. This journey is is such a uncomfortable journey to me :(

I hope RTC will sort out this kind of issues.

I have booked a ticket from rajahmundry to tagarapuvalasa in the bus which is of tekkali depot and scheduled at 10:00 pm in rajahmundry.
In the seat which i am sitting water is leaking from the gaps of the roof
What is the action u are going to take on this.i request u to pls refund some of the amount from the total fare of the ricket for the inconvenience caused.

Hi sir,
Recently you have changed the bus station for andhrapradesh buses in chennai from koyambedu to maadhavaram. But we have been waiting for around 4hours.. Only two buses came and due to pilgrim area.. The bus was filled as soon as it reaches to bus stop. Many people i. e. Passengers have been waiting for so long hours... The services you are giving to the passengers who are going to pilgrim area(tirupathi and kalahasthi) was very poor and really it up settled me and everyone. Kindly make more buses as soon many people are frequently going to tirupathi. Services in maadhavaram bus stop is very very poor. Kindly make the necessary improvements to help passengers.

Service number 2557
Date:6th Nov Hyd-Amp
Rude behaviour of the driver/conductor.They didnt stop my bus at the right stop and arguing with me.Also Making comment's that are hurting. They don't even have the common sense that they just left me without picking up..that too at mid night
These kind of employees are going to bring down the revenue of the government as I have decided not to choose apsrtc again and like me there could be many other.Please take appropriate action on them and conduct counselling if they are mentally sick or something

Esteemed Sir,

Myself (D Revanth Reddy) and My father (DRK Reddy) booked up and down tickets of Amaravati buses of APSRTC, Andhra Pradesh. But to our demise, we were accommodated in Garuda buses (cheaper version). The Garuda bus (NLR-BNGLR 12:00 Oct 25th) was Pathetic. There was no proper AC, no working TV and there was a lot of Diesel smell in the bus. I vomited thrice during the journey.

When asked about the same to the driver, he responded that the bus is in its last days and had already travelled 12, 50, 000 km+ already. We were shocked that a bus which travelled more than 10 lakh kms is driving us.

After spending a night in Bengaluru, we returned to the majestic station hoping at-least the return bus would be Amaravati, but to aid the pain, it was also Garuda, (TKT NO: [protected]/028 95860)

When I went to meet Nellore Manager at the Bus Depot to resolve the afore mentioned Issue, Murali the manager there just paid me the difference of 400 rupees between Amaravati and Garuda fares.

My NLR-BNGLR hardcopy ticket is with Umadevi ([protected]/[protected]) and BNGLR-NLR hardcopy ticket is with Murali ([protected]).

Could you please at-least refund me 3000+ INR for these journeys and please please please don't mistreat your loyal customers

Thanks,
D Revanth Reddy,
NRI Passport: L2773984
PAN: BOTPD0219N
Phn: [protected]/[protected]
Email: revanthreddy.[protected]@gmail.com/[protected]@iima.ac.in

Hi, Yesterday i.e. 21-10-2018 I was traveling in APSRTC bus KNG- BNG Majestic bus a girl was harassed by a guy. That guy was booked the ticket with fake details also he mentioned Female. And the conductor while checking the ticket he didn't even check whether he was Male or Female. Just simply he checked his ticket and made him to sit next to her seat. In the midnight she was sexually harassed by that guy. Can you please tell your drivers and conductors to take care of that such kind of situations.