Assurance Wireless review: Assurance wireless customer service

I was an Assurance Wireless customer for 3 years with a free service due to SSI status, and for no reason, my account was cancelled, and I had to reapply, which I have been trying to do for 2 months. Every time I call your customer service number, I am told different information that is always untrue. After untold amount of man hours talking to incompetent men and women in some foreign BFE country, I have finally managed to accumulate the truth: 1. Despite your robot prompts telling me to apply on your website, it can't be done, and a message tells the customer that you are not taking applications online. 2. Despite the lies of your foreign agents, who claim that they can take the application over the phone, it is really only an Application Request to be mailed a paper Application, like we are still living in the 1980s. 3. After the phone agents take the fake application over the phone, they further lie and tell me that they are sending the phone in 7 to 10 days, which never happens, and neither do I ever get the paper application either. 4. when I finally found out I need to get new ACP/Lifeline approval codes to continue the near impossible task of getting your service again with my SSI status, and I give the approval code to the aforementioned incompetent foreign agents, they still need the never arrived paper application, and tell me to call [protected] to verify the already verified approval from ACP/Lifeline. 5. Now, 2 months later, I still can't get an application, or a phone, even with the ACP/Lifeline approval code, and no Supervisor has EVER been available to sort this mess out, I have had various phone services since cell phones were invented and your company customer service is the worst known to man.