Bed Bath & Beyond
Reviews and Complaints

After thoughtful consideration from experiencing a highly emotional and anxiety riddled retail shopping series of events on 1-22-21 in Texas; I am compelled to write this letter to the corporate office of Bed Bath and Beyond and the location store manager.
As a patron of this specific store for many years; not to mention the numerous on-line orders placed nationally; I have never experienced the unprofessional and accusatory attitude I experienced on this very unfortunate shopping day.
Below you will find a detailed bullet-point outline of the events that escalated to an unreasonable level of unprofessionalism & noncompliance of customer care exhibited by your manager on duty after trying to return two (2) very small value items that had been purchased during this past Christmas season:
*unfortunately, I did not have the paper receipts of the items purchased but I had access to the credit card records of these transactions used for these December purchases.
*two different credit cards were used for the two purchased December items
*one item was a successfully processed/refunded item
*the second item could not be refunded (as per the two cashiers and the manager on duty because I did not have the receipt). After inputting the credit card information utilized to purchase the December item, in order to establish the date of the purchase; the database system informed the cashiers and hence the manager informed me that it had been OVER 90 days since the item was purchased. I informed all employees that the database system information was incorrect and possibly there was a glitch in the database system. Both employees informed me at this point that the database system was correct and a glitch was absolutely not possible. I was also informed that unless I had a paper receipt, there was nothing they could do to help me. In other words, as a customer, I was lying and I had not purchased the item I was trying to return to the store on this day for a refund as per the store's 90 day return policy.
*after returning home and meticulously searching for the December receipt; I was thankfully able to locate the receipt. I immediately returned to the store location for the second time in one day in order to show/prove my case to the same store manager. My thoughts regarding a second visit to the store in one day, in order to finally receive the refund on the item that a store manager insisted could not have been purchased in December; was to hopefully help the establishment fix a database problem and prevent future customers the same aggravation. A glitch obviously was occurring within the database system and attention to this matter should be investigated.
*not only did the manager not apologize for the unfortunate series of events that occurred; to top it off, after the manager tried to initiate the measly refund, the database system would not allow the cashier to refund the item within the database system without the manager having to "over-ride" the refund transaction.
In closing, obviously the database system is flawed; as I had mentioned to the store employees at the beginning of my request for refund. The most disturbing aspect of this whole ordeal was the employee's lack of concern for my customer satisfaction. Even after I returned to the store with the receipt and showed them that they were wrong with their previous assessment of the situation, they never once apologized or accepted any blame for their disrespect and allegations of my impropriety which continued to escalate the inflammatory ordeal. The word "boycott" comes to mind as I ponder the general attitude of the employees at this establishment.
Regards with much dismay,

I am very disappointed and shocked that BB & B chose to removed and discontinue carrying My Pillow products. These products are of good quality and equally important, made in the USA.

My family has been long time good customers of BB&B, and now feel betrayed and disgusted to learn that you removed the My Pillow products due to political pressure / interest or with the intent to financially negatively impact a reputable USA company.

Members of my family made our last purchase with your company, and will discontinue shopping at BB & B until BB & B reintroduces My Pillow products and stops attacks on a USA company or person for political reason. Even more disgusting, BB & B carries several imported items, specifically from China.

Please be a good American and respect the first amendment right to free speech and support USA made products. This is America! we the people and Mike Lindell are able to voice our free speech opinion without fear of repercussion or being cancelled!

Many places to shop, goodbye until you do the right thing Mike and Diane, Newburyport, MA

Because you don't agree with the founder of My Pillow, Mike Lindell's first amendment right to free speech, and are discontinuing to sell his products at your stores because of it, I'd like to let you know that I am no longer buying anything from you, and I will tell all my friends and family not to buy anything from you either. This decision of yours is despicable.

I will never set foot in your store again or order anything online. If you want to alienate half the country, fine. You will soon see the price of that. For you to bend to the pressure of the elitists, tells us that you value them more than us. And to allow politics to determine policy is a very poor business model. I really hope you meet the same fate as others that have gone this route. Drastically declining sales and hopefully, bankruptcy. You made your ‘Bed', now lie in it.

won't be buying anything in the future...for your conservative ban...Bye Bye

You are traitors of the United States of America banned #traitorsare you getting the point I will have a screenshot of this and it is going to everyone on my list I hope you can recover the way #mikelindel does I don't think you will my God in heaven is taking care of Mike Trump Won!

I want to shop at a retailer that is not political. I do not want my money to indirectly support causes that I do not believe in. Just stay in your industry and sell home goods and stay out of politics. Until you can manage to do so I will not longer shop your store.

I will no longer be shopping at Bed Bath and Beyond due to your un-American action in discontinuing My Pillow products because of Mike Lindell's support of President Trump and his exercise of his First Amendment right to question the integrity of the 2020 election.

The descent of America into fascism facilitated by Corporate America's fecklessness is both alarming and deeply disappointing. I can no longer support a company that is complicit in the vilification of conservatives who are simply asking questions and exercising their right to protest the mainstream narrative. The worst actions perpetrated by the extreme fringe of both the left and right of the political spectrum are ascribed to conservatives, while leftist movements are painted as "mostly peaceful" despite this past summer's large-scale destruction of cities including violence perpetrated against government buildings (and the people trapped in them) by BLM and Antifa (both deeply deceptive monikers).

Where will this end as conservatives are being de-platformed and increasingly shunned and denied participation in civil life simply because of their dissenting viewpoint, which is labeled as "hate speech" and "violence?" I am an attorney, and just thirty years ago, I was taught that the First Amendment was not meant to protect speech you agree with (for that needs no protection), but protects the speech you disagree with, even speech considered hateful, so long as it does not IMMEDIATELY incite others to violence. Witness that there are those on Big Tech platforms that call for "death to America" or "death to Israel" that are not de-platformed. Up till relatively recently, the answer to speech you disagree with was not censorship, but more speech that would win the argument.

I am utterly appalled at the descent of our country into fascism, enabled by corporations, which aims itself against fully half of our citizenry. Your participation in this effort is as reprehensible as it is cowardly.

However, as an American, I still believe in redemption and seek national unity (which is NOT the same as uniformity). If, at some point, Bed Bath and Beyond comes to its senses and acknowledges that conservatives are not "the enemy" but essential to a vibrant discussion in this nation - a principle enshrined and protected by our First Amendment - I will, once again, support Bed Bath and Beyond. Having said this, the next move is yours.

Hoping for the best

For a long time, BB&B has been my preferred store for all things kitchen and bath. However, due to your recent decision to remove My Pillow products from your inventory, I and many others I have spoken to about this will no longer be purchasing your products. Companies should not pick and choose what they sell based on political motivations. The only determinant should be a product's marketability. Hopefully, BB&B will re-evaluate the situation and make the necessary corrections.

Drop me from your emails... Stores should NEVER be involved in politics! NOT YOUR BUSINESS! You are on your way out any way. I will NEVER shop at your store and I will spread the word with my friends.
DISQUESTED CUSTOMER! Im sure many others feel the same way!

To The CEO,
I am so disappointed that you canceled your contract with "My Pillow"
I believe that you have been pressured by left wing activists. Please remember that your customers are average working Americans that want to buy good products that are made in the USA. I do not believe that President Trump promoted an insurrection on Jan. 6th and I am tired of the lefts pressuring companies to change their policies to please them. I believe you are in business to make money, so selling quality products would be a good place to start. We will now purchase "My Pillows" directly from the company.

Thank You,
Elaine English
Omaha Ne.

I am so upset with Bed Bath and Beyond for taking My Pillow products out of their stores. I will no longer buy anything from either Bed Bath and Beyond or Buy Buy Baby. You have become political and have withdrawn items from Mike Lindell, a Christian man trying to help America and help our great President Trump! There was 76 million people that voted for President Trump and you have upset every patriot that voted for him!

I have been a life long shopper at bed bath and beyond but last week you lost yet another customer. I was so saddened to see one of my family and friends favorite stores cave to the pressure of the cancel culture from the left. The word is spreading. The silent majority don't like having their rights removed. So I hope offending more than half of your customer base opens up your eyes with a huge boycott.

I have been a very longtime customer of bbb but no longer! I'm disgusted that you would stop selling my favorite pillow over politics! Shame on you! I reject cancel culture and so should you! I'm going to spread the word and i'm sure you will lose a lot more customers. This is america! Everyone should be able to voice their free speech opinion without fear of being cancelled! Goodbye bbb! Mrs. Dana rudy, mission viejo, ca

I am appalled by your decision to discontinue My Pillow merchandise. It is beneath an American Company to discriminate against a true Patriotic Co like My Pillow. Shame on your for your horrible action. I have been a customer of yours for many many years and have spent thousands of dollars at your store and online, but not one more penny will go to your despicable company. I am encouraging all my friends on Facebook to also boycott you. I hope your business takes a big hit. You deserve bankruptcy. I just ordered merchandise from My Pillow directly and will do so in the future for all my bedding needs.

I've been doing business with your company for quite a few years and I just found out that you are banning Mike Lindell's products from your store because of his support for President Trump. These lies about the president inciting riots and being divisive for the last four years are egregious and indicate a vitriolic evil in the Democratic Party who is spreading this. It is well documented in The President's speech to the demonstrators during the Electoral College vote that he did not suggest any type of violence but only peaceful protest and support for the representatives casting the votes. The rioting at that time was by a relative few (of over 100,000 demonstrators) some of whom were found to be antifa domestic terrorist types who infiltrated the Trump supporter's demonstration. The 2020 violence that was ignored by The Democratic Party was far more destructive to the cities in hardworking business owners, many of whom were minorities, then any violence at the Capitol on January 6th. The Democrats at that time and their mouthpiece news media stood in front of burning buildings saying that the demonstrations were mostly peaceful. Senator Schumer rallying in front of the Supreme Court last year pounding on their door and threatening them incited violence. Maxine waters telling people to confront trump supporters threateningly was inciting violence. Kamala Harris on the news encouraging the rioters saying this is not going to end, until the Democrats get their way, that was inciting violence. And now, after the inauguration, more violence in the democratic run cities of Seattle and Portland.
The election fraud evidence is overwhelming, from over 1000s of signed affidavits by observers, (signers are subject to jail time if are lying) to videos and even respected expert statistical evidence, i.e., 1:1, 000, 000, 000, 000 chance that after poll closing with significant Trump leads in the swing states (5 to 15% in 5 of those states), mail-in ballot vote counts of over 90% for Biden could close those gaps that much after poll closing in only 1 state. Even more overwhelming when you consider those same unreal gains in the other known critical swing states. The Democrats had this election strategy for these swing states. Stacey Abrams didn't try to hide the fact that she was trying to get out of state residents to come vote in the GA runoff. Try using a search engine other than Google (the CEO openly stated he was going to modify search results in favor of Biden), Bing or other liberal ones, and read the reports of fraud.
I will share on alternate social media sites, that aren't corrupt and do not censor, that Bed Bath and Beyond, Wayfair and Kohl's are banning Mike Lindell's products and encourage them to not do business with your stores. These social media sites are growing at an extremely rapid rate and millions are making a mass exodus from the corrupt Facebook and Twitter social media companies that sensor the truth about the fraudulent election. And that's why Bed Bath and Beyond, Wayfair and Kohl's made this corrupt decision because they don't get to see the other side of the story of the strong overwhelming evidence of a stolen election.
I will no longer do business with your company. Please remove my name and account and all personal data from your company's records and do not send me any more marketing solicitation.

You stop carrying My Pillow products, you loose my business. Your company is a disgrace. Politics does not belong in sales. I ordered two king pillows directly from the My Pillow web site. Good by. No mor business from me.

I am disappointed that BB&B has chosen to be so vocal about cancelling a product.

It matters not to me what products you carry/don't carry, but to base a decision on political reasons is shortsighted and arbitrary. Product decisions should be marketing-based, which illustrates to me that BB&B no longer supports the free market concept of capitalism.

Perhaps you should move your company offshore to a more socialist-friendly business environment.

You will be my store of last resort for home products, which is a shame since I really like your offerings.

I just heard that you have decided to not supply Mike Lindell's products in your store because of his political views.

What do his political views, or any other persons, have to do with providing good products and services?

As a regular customer and major promoter of Bed Bath and Beyond I cannot tell you how disappointed I am that you have joined companies that seek to silence speech and destroy others.

I will never again shop at your store or any other store that brings politics and/or diminishes the right of free speech.

Goodbye from 80M Americans.

We have a US based company that employs over 1600 American workers. My Pillow is famous for its charitable efforts, including giving thousands of pillows to charities, for homeless shelters, natural disaster relief, hospitals, the Salvation Army, the Wounded Warrior Project and many others. When the COVID-19 pandemic struck, my Pillow was among the first to voluntarily convert his factory to creating masks to alleviate the shortage. So you now want to cancel My Pillow. I will no longer be doing business with your company!