Bloomex’s earns a 2.8-star rating from 428 reviews, showing that the majority of flower recipients are somewhat satisfied with their bouquets.
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terrible service!
So, I ordered flowers (on the 14th) for my mother's birthday (on Sunday the 17th.) Hours after them not showing up, I decided to investigate. I go onto the website and amongst their ridiculous policies, I managed to find out they don't deliver on Sundays! When I selected Sunday's date, I was not informed of this. No where in the ordering process is this information revealed, like similar websites. Then I discover they can't deliver the next day either because Alberta has a new holiday. The website says they will deliver Saturday or Monday, whichever is closer to the date. (Call me crazy, but if I placed the order Thursday, Saturday would have been a good choice! Better a day early than 2 days late.) Anyway, I change the address on Sunday night to my mother's workplace ($10 fee), to be delivered on Tuesday since she would not be home. Tuesday rolls around and my mother gets home from work, without flowers. She does come home to a message on the answering machine, however. They tried delivering them to that address. (A fee is usually charged if no one is there to accept them. For their sake, let's hope not!) I tried to get in contact with Bloomex via their 'Live help online support.' Several hours and several different people later, they finally tell me they will be delivered to correct address the following day. Am I in the wrong to feel like I am owed... something?!
Late delivery of products!
I ordered several separate orders from Bloomex, to my wife, mom, and mother-in-law. I ordered 3 days in advance, knowing that Valentines Day is one of the two busiest days of the year for florists. Of the three, only one order arrived on time. However, the roses started falling apart as soon as my wife carefully lifted them out of the box. The tips of the...
Read full review of Bloomex and 4 commentsflowers not delivered!
I ordered flowers from Bloomex to be delivered to a friend in Montreal. The flowers were not delivered. The company insisted they were and refused replacement or refund. The office was very confused and at one point arranged a second delivery date. At that time they again said the flowers had been delivered and refused further arrangements. In reading the...
Read full review of Bloomex and 13 commentsBloomex Reviews 0
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Overview of Bloomex complaint handling
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Bloomex Contacts
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Bloomex phone numbers1800 905 1471800 905 147Click up if you have successfully reached Bloomex by calling 1800 905 147 phone number 8 8 users reported that they have successfully reached Bloomex by calling 1800 905 147 phone number Click down if you have unsuccessfully reached Bloomex by calling 1800 905 147 phone number 4 4 users reported that they have UNsuccessfully reached Bloomex by calling 1800 905 147 phone number67%Confidence scoreAustralia+1 (866) 690-8425+1 (866) 690-8425Click up if you have successfully reached Bloomex by calling +1 (866) 690-8425 phone number 0 0 users reported that they have successfully reached Bloomex by calling +1 (866) 690-8425 phone number Click down if you have unsuccessfully reached Bloomex by calling +1 (866) 690-8425 phone number 0 0 users reported that they have UNsuccessfully reached Bloomex by calling +1 (866) 690-8425 phone numberCanada+1 (877) 256-6610+1 (877) 256-6610Click up if you have successfully reached Bloomex by calling +1 (877) 256-6610 phone number 0 0 users reported that they have successfully reached Bloomex by calling +1 (877) 256-6610 phone number Click down if you have unsuccessfully reached Bloomex by calling +1 (877) 256-6610 phone number 0 0 users reported that they have UNsuccessfully reached Bloomex by calling +1 (877) 256-6610 phone numberUnited States+1 (613) 228-7643+1 (613) 228-7643Click up if you have successfully reached Bloomex by calling +1 (613) 228-7643 phone number 0 0 users reported that they have successfully reached Bloomex by calling +1 (613) 228-7643 phone number Click down if you have unsuccessfully reached Bloomex by calling +1 (613) 228-7643 phone number 0 0 users reported that they have UNsuccessfully reached Bloomex by calling +1 (613) 228-7643 phone number+1 (888) 912-5666+1 (888) 912-5666Click up if you have successfully reached Bloomex by calling +1 (888) 912-5666 phone number 0 0 users reported that they have successfully reached Bloomex by calling +1 (888) 912-5666 phone number Click down if you have unsuccessfully reached Bloomex by calling +1 (888) 912-5666 phone number 0 0 users reported that they have UNsuccessfully reached Bloomex by calling +1 (888) 912-5666 phone numberCustomer Service
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Bloomex emailscorp@bloomex.ca100%Confidence score: 100%Supportwecare@bloomex.ca100%Confidence score: 100%publicrelations@bloomex.ca99%Confidence score: 99%communicationjspratt@bloomex.ca84%Confidence score: 84%contest@bloomex.ca83%Confidence score: 83%reviews@bloomex.ca79%Confidence score: 79%corporate@bloomex.ca78%Confidence score: 78%managementcontestt@bloomex.ca76%Confidence score: 76%
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Bloomex address4095 Belgreen Drive Unit 8, Gloucester, Ontario, K1G3N2, Canada
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJan 18, 2025 - View all Bloomex contacts
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Pink roses died on 2nd day and also one bunch of stocks . Disappointed Do not want to tell my daughter. I will not be making use of your services for my floral orders withou a response from you and a rectification of the matter.They were ordered in Moncton . Sent from Vancouver to Sidney BCSS
Susanne Kumar
Hi I ordered flowers to be delivered yesterday and was wondering what and why they did not arrive? The order was going to 680 Queens Quay West Toronto Ontario for Diane Nellis apt 205 order number 2066622 is this a scam I'm very unhappy about this!
Roses not delivered on Valentines day despite extra fee charged. no response, no phone call no email . Just fast to take your money very fast. They should be deregistered ! Buyer beware
I placed the order on mother's day its been 3 days now no flowers have been delivered to my mom. Very upset
No contact number only answering machine. No live person. Please do not order from bloomed anything.. I am so disappointed. I have never come across such a hideous scam artist company online order than bloomex.
I wish I'd check this complaint board before I placed our Mother's day flower order through Bloomex, who seems to be criminally incompetent on-line flower delivery business. I am joining a long list of dissatisfied customers - our ordered flowers were also delivered late, with missing sender's information and were very poor quality. All my attempts to file a complaint (numerous phone calls and e-mails to generic "Bloomex management" received no response or proper follow up!) Bloomex has the worst customer service I ever experienced. All the appropriate on-line fraudulent authorities need to be notified to either force Bloomex to improve their customer service or to close their business down. I urge all of you that experienced criminally poor business service from Bloomex to report them to the RCMP-Canadian Consumer protection division.
In the meantime – customers should avoid at all cost to use Bloomex’s atrocious on-line services.
Mr. S.J. Turnbull
I totally Agree that the service, customer service, return policies etc., are very bad.
http://www.canpages.ca/list.jsp?nt=C&na=Bloomex
http://whois.cira.ca/public?domaine=florist-ottawa.ca&LANGUE=en
These are the names of the owners as registered on Whois.circa.ca =
Domain florist-ottawa.ca
Registrant Name Olga Slougina
Registrar Tucows.com Co.
Renewal Date 2008/09/12
Date approved 2007/09/12
Last changed 2007/11/08
Description
Registrar Number 156
Registrant Number 1996632
Domain Number 1996632
DNS1
ns2.theplanet.com
DNS2
ns1.theplanet.com
DNS3
DNS4
DNS5
DNS6
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Administrative Contact
Name Dimitri Lokhonia
Job Title
Postal Address A FLOWERS 993 Cove Island Terr Ottawa ON k1v1r3 Canada
Phone +1.[protected]
Fax
Email lokhonia@idirect.com
Technical Contact
Name Dimitri Lokhonia
Job Title
Postal Address A FLOWERS 993 Cove Island Terr Ottawa ON k1v1r3 Canada
Phone +1.[protected]
Fax
Email lokhonia@idirect.com