Blue Label Telecoms’s earns a 3.0-star rating from 147 reviews, showing that the majority of customers are somewhat satisfied with services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
bad service, stealing my money
I took out a contract with In Blue Lable Connect in April. I received the phone on the 13 April 2018 and they say I must call them to active the simcard. The first premie did go of on 31 April 2018 the amount of 299.00. Since then until now I called them but no luck. The premie still went of on the 1 May and 1 June 2018 and still no service. I called them everyday and still waiting for them to come back to me, the numbers I have is [protected] and [protected] and [protected]. I send them mails but still nothing. They put a block on my account so that I cant reverse the money. So every month am paying for something that I cant used. The only thing I wanna to do is to cancelled the contract and want my money back. I did everything right its them who didn't stay in the rules of the contract. They steal from me every month. How can you sell a product to a client and do that? Its the worse service I ever had. Feel free to contact me for more details my number [protected].
cell no converted to contract without permission
Kindly assist me, my cell number has been converted to contract without my permission. I was trying to do sim swap when i realize that my number is now contract. I went to edgars as advised by my service provider, they called rmcs to cancel it but with no luck. My number is still on contract that i didn't give permission to. My cell number is [protected] i called rmcs now and spoke to tamara who said they will call back to cancel, i received a cancellation sms from them like previously. Ref no they gave me is blcn-[protected]
cell phone contract
RMCS . Hi my name is Andries i don't know what to do about getting them to cancel my subscription service it's a flexi 55 i tried to phone them the number that's been given on their website is a lady that don't work ther so I'm in a bit of stress what can i do pls my email address is [protected]@gmail.com and my number is [protected] pls if anyone can help me.
Hi I'm very Angry and disappointed about RMCS Services my contract Sim card was de activated I have called the call centre so many times no one knows what happen. team leader Delisiwe called on the 15/05/2018 me she promise to send my new Sim card which is not done even today. My life is in that Sim card I cannot do Cell phone banking my emails everything is in that Sim card . no urgency in this company the service is extremely poor. can somebody higher Intervene please. cell phone number [protected]
cancellation of topup contract
l ve been phoning this company called rmcs to cancel my top up contract and l want my number back to ful prepaid as it was when before this top up contract, my number in question is [protected], my account number with edgars [protected], for the past 3 weeks no help/response lm getting from this company called rmcs. My next moves from now l will...
Read full review of Blue Label Telecoms and 9 commentscontract
.Buy airtime and on the 23 December 2014 received sms to welcome me as RMCS newest customer to the VODOCOM TOP UP.As a result of this my Blackberry Internet Services stopped working and Vodacom gave me the call centre number. After numerous telephone calls from the 29 December 2014 nobody come back to me. I get two different Ref Nr the first on the 6 January 2015 ref nr [protected] and then on the 12 January 2015 I spoke to Tumelo who promised that everything will be solved and give me the
second ref nr [protected] and that somebody will contact me in 24 hours and today 3 days later nobody phone me. I cant get hold of friend and family on whats app and also my facebook is down. CAN YOU PLESE ASSISIT ME URGENTLY WITH THIS, I also see on my Edgars statement the first payment went through, I will never take out any contract on a cell phone and if I want it I will directly go to VODACOM. I BEGGING YOU TO PLEASE SORT THIS OUT AS SOON AS POSSIBLE I TRIED FOR 3 WEEKS AND NOTHING MATERIALIZED.
It is the poorest ever service in my entire life I received. After 2 complaints and numerous phone call I still waiting for a month to cancel the CONTRACT on my Cell Phone. It cost me a lot of money as I used my prepaid to tried to solve the problem.
PLEASE URGENTLY CONTACT ME ON MY SEL OR ON [protected].
my cell number changed to contract without my will1
Rmcs changed my prepaid number to contract without my concern in 2008 through jet store. I tried many times to cancel it but without success and I just give up until nw. But after 4full years no change nw I want help that can force rmcs to change my number to a prepaid. even vodacom cant cancel it. Nw you are my last hope.
Read full review of Blue Label Telecoms and 9 comments
Replied
registration for service without requesting such service
Received an sms from RMCS at 11:09 today informing me that my cell phone number had been activated for the Vodacom Top Up 49 S for RMCS. As a result of this my Blackberry Internet Services stopped working. I immediately contacted Vodacom and the agent on the customer care line informed me that this was an RMCS/ Jet/ Edgars matter and gave me their call...
Read full review of Blue Label Telecoms and 37 commentsBlue Label Telecoms Reviews 0
Overview of Blue Label Telecoms complaint handling
-
Blue Label Telecoms Contacts
-
Blue Label Telecoms phone numbers+27 115 233 030+27 115 233 030Click up if you have successfully reached Blue Label Telecoms by calling +27 115 233 030 phone number 34 34 users reported that they have successfully reached Blue Label Telecoms by calling +27 115 233 030 phone number Click down if you have unsuccessfully reached Blue Label Telecoms by calling +27 115 233 030 phone number 16 16 users reported that they have UNsuccessfully reached Blue Label Telecoms by calling +27 115 233 030 phone number
-
Blue Label Telecoms emailsinfo@blts.co.za100%Confidence score: 100%Supportlesleyp@blts.co.za100%Confidence score: 100%Support
-
Blue Label Telecoms address75 Grayston Drive (Corner of Grayston Drive & Benmore Drive), Morningside Extension 05, Sandton, Johannesburg, South Africa
-
Blue Label Telecoms social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 17, 2024 - View all Blue Label Telecoms contacts
Most discussed Blue Label Telecoms complaints
registration for service without requesting such serviceRecent comments about Blue Label Telecoms company
Unauthorized debit
Cricket Wireless
632 reviews
Funtonia
12 reviews
Springs Mall
2 reviews
Mondo
124 reviews
IBall India
3 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Blue Label also offered me a contact. After receiving the phone I had to send it back because the battery did not even last an hour. The send a courier to come and collect the phone for repairs. I received the phone back still the same problem. Tired of complaining I just left the phone using a borrowed phone. The phone contract that I still paying is R7200-00. I tried again to use the phone but now there was a different problem. Again I complained. No body contact me and eventually when I go hold of them telephonicly as I did not get any feed back on my e-mail I was told that the courier was already on its way where I was not told that there would be any cost. If they did I would not have send my phone in. This is really daylight robbery and I feel that the are exploiting people. This company must be stopped giving people contacts on phone that is not working properly. There is many people our there that is sitting in the same position that me that does not have a big income the people like this exploit you.