Blue Label Telecoms review: registration for service without requesting such service 37

I also have the same problem, my mother had an Account at Jet store, where by she registered my cell number for them to contact her as she did not have her own. To my surprise there is airtime loaded on my cell number that I do not know where it comes from. and my mother do not know. I just ignored it as I had never signed for any airtime . I have being trying to have this none sense making contract stop with Vodacom where I obtained RMSC number, they always told me that I need to contact Jet store and make cancellation and I told them I do not have any account with Jet and requested my mother to cancel her Account with the Store. This occurred on several times when I needed to do a Sim-Swap which I have to pay for every time my Sim is damaged or lost.But even now I still receive their airtime and I don't even know where they bill it to. For Vodacom to make the sim swap they need a letter from them which they continuously asked me to send them my ID copy to release the letter, so I did, with the thought that they will stop, seeing that my mother's account is closed. I thought I was just going to let them to send me that free airtime that neither me or my mother has signed for, but now I am so tired of the free airtime I need to buy it myself and have ownership of my number. So please assist with the contact details of the authorities who this people can listen when they are told that their free airtime is no longer needed.

This Vodacom Top Up 49 and RMCS its just total nonsense, its inconvenient people including me...my blackberry hasn't been working since Thursday and when i call the RMCS they are saying i have to wait for a call from the agent to de-register my number. I will take further actions if the agent does not call me today, because these contracts are unauthorised

I also have a problem where by i called vodacom to lock my sim card because my phone was lost. Wen i bought a new sim card they couldnt help me with sim swap they gave gave me ur numbers. Ive been calling for almost a month now and my airtime is gone. Can u please assist me because i cannot use my cellphone and i did internet banking using the sim card so life is difficult

SOMEONE CALLED ME AND OFFERED ME R49 airtime since then i couldn't bbm or have internet because of this please now i beg sort this out before i use my legal team to force you

I too have had tame same issues with my cell phone. I have never authorised them to convert my number from prepaid to contract. No one at the company returns your calls. To date its been a week and no one has returned my call let alone convert my number back to what it was. I am infuriate as I did not make such a request.
PLEASE LOOK INTO THIS AS A MATTER OF URGENCY.

R Mahomed

I'm appalled that this RMCS thing even still exists. I called 2 days ago as my BIS sunddenly stopped working and I found out my number had been changed to contract without any warning. I called again today and the guy says to me where's my reference number while i kept saying no one gave me a reference number. He also lied that someone tried to call me the first day I called in. Pulled my call record and proved to myself that I was right and no one had called. Does Admin even exist. This service needs to be stopped.

Please close this scam someone not only are they liars they unlawfully upgraded my prepaid line to a contract without my consent, I have sent emails called them numerous times and complained on Hello Peter there is a lady called Ruth who responds and lies that they called you when they didn't crappy company full of thieves and incompetent call centre agents with no manners or communication skills will just cancel my Edcon account they are the ones who are giving these crooks our details. worst service ever!

I was also given this top up without my consent. Tried to do a sim swap last night just to be told by vodacom that the number I thought was prepaid is now a contract number. I need to go back to prepaid. I do not know where they got my details from as the last time I had an Edgars account was about 20 years ago and the phone with the number that I am currently using was purchased at another store (non of Edcons stores). This is fustrating as I need to do the swap

Do these people ever respond to our quires! i have the sam problem. They are deducting r25 on monthly basis from my jet account for cell c airtime subscription i never signed for! bear in mind that i don't even use cell c number. Secondly, i am using prepaid for vodacom but when i called the customer care to en quire about my points, i was told that i am on contract! contract i never signed for! this is just disgusting to learn that these people do this to us without any consent!

The same happened to me since 03/15.Now my airtime and data disappear I stopped it for the 6time today - now I'm taking Legal Action against Edcon.

these people how do you put my number on contract? please remove my number

Please provide as much information as possible...hi I have same problem with this rmcs, in 2006 I phoned by the guy that he want to top up with airtime of 49 rands every month I refused, so wht happened every month they top up with airtime I tried to call them but I fail to cansel this, now I want to do sim swarp, vodacom cant help me they said I have to consult rmcs, the phone rings no one answear the phone, Im sick nd tired for this matter my phone was prepared, now is contract of which I didnt sign for, so now Im stress.

I really thought I was the only one with this problem. Apparently I owe these fake people R4000 after recieving their airtime for 3 months. My biggest concern is that vodacom know about these people yet they allow them to have access to our simcards.The best way is to leave vodacom service, it's very obvious that nobody is willing to help or take control. This is pure [censor]!

Please convert my number back to prepaid as it was before. I have calling an emailing your offices and not getting any feedback - sadindis@gmail.com - [protected]

I have been calling your line but no one’s picking up I’ve been asking you guys to cancel my contract but there’s no luck and now i lost my simcard and wen i try to do a sim swap they tell me that i need a letter from you wich you promised to send within 24hrs to my personal email you haven’t done that also..this RMCS it just a nightmare

RMDS received my details via the Edcon Group. You phoned us to sell airtime and data, Edcon are billing use at R49 & R78 monthly. We haven't received anything for this? This are fraud, you can't sell goods and never deliver or follow up if it was received. Are you willing to pay for nothing?

Karin
[protected]

i lost my contract phone i would like know do i qualify for another cellphone as you still deducting

my alternative contacts [protected]

I was promised a cubot j3 pro and got a cubot j3 instead if you would listen to the recording for the contract you guys made me sign for it was promised the phone had a dual camera and a finger print scanner and that would be the cubot j3 pro not the j3 please sort out the mistake and thank you for your time

I bought two electricity tokens on the 15th and 28th of September, both invalid each csting a R150. After many attempt Cigicell says they won't assist m any further !

This is disappointing as I am in need of using these tokens !

On the 25 August 2022...i got a message from my bank of debited money from you guys... And I haven't register yet with Blue Label... I hope you can fix this misunderstanding

i have apply for a contract phone a week nd couple of days ago my my application was succesful cause i receive my contract on my phone but still delivery has not been made now what go wrong

I'm Edgar's account holder and I have finished paying my account. Blue label is charging a subscription on my account saying I have subscribed for airtime service and I didn't do that. I have phone blue label for refund. Now my credit score is bad because of this. Can someone help

Hi my name is Vuyani, I'd [protected], I have a problem with my package I don't receive airtime any more and no one is responding and explain what is going on and you guys have been debiting 3 different amounts from my account.

Hi this is niraha soomkram I have a complaint about my phone the Bluetooth won't come on something about think Adam dpc and my camera to and I can't even ree boot my phone it's not even leting me to allow it to come on I tryed ever thing

Good day I have my phone now for a few months now and my phone was working perfectly now my camera is not working it say die to security reasons can someone please fix this thank you

Hi iam complaining about how you deduct my money in my account,is not how we agreed so iam now cancelling my contract

I got a contract delivery was scheduled for 14 march 2023 jow after a week again yhe agent ignores me. No pglhone still...

Please migrate my number [protected] from contract to prepaid.

For required information you can call me on [protected]

I bought a cell phone contract and I'm still paying for it. The phone is 3 months now. It doesn't want to charge I don't know what's wrong with the charging block. It's HTC wildfire E plus Date of production:10.2022 IMEI 1:[protected] SN:FS2AKA300942. Please take my request into consideration I can't be paying for something that I'm not using.

My account was in errors June 2023,I did arrangements for payments of R359 per month while the outstanding amount was R3590,I requested statements on October 2023 still my account says I owe R3590 while I payed amount of R2333,50

They denied to correct it,it should now be outstanding of R1256 to settle the account

I have been paying my contract but it seems as if my credit report has not been updated since June 2023

My name is Raymond zamikhaya lote my contact phone PHC it's not working properly I need an exchange it frezz and battery problem

Please stop calling me, that's all i want to tell the agent Matilda, but she cuts the call while she is talking, this is bad do your company, and i will continue to share my experience on all my social media platforms,

Please stop calling me,

Thanks

In the beginning of the year my SIM was blocked now I'm struggling because I'm a student and need that number to receive OTP pins what can I do

can you please help me to get another one if possible i also want to change this one im using

On the 15 jul 2024 it was Monday between 20h00 and 21h00 when i charge the phone after an hour checking the phone to find is off i try to start never come on till today even today i try switch it on still