Blue Label Telecoms
Reviews and Complaints

Good day my name is Nosipho Setime
i have a contract with you guys since last year November bought an Iphone 5s AND I WAS HAPPY UNTIL 4 MONTHS AGO WHEN IT STOPPED WORKING ...Now i have made endless calls reagarding that and have not been answered.
Please attend to my matter as it is very fastrating to pay for something that i am not using!
email address:[protected]@gmail.com
Contact number:[protected]

Good day

Please assist and advise what am i to do.

I do not even have my phone for a year and its giving me problems, when my battery is on +- 30% then this phone goes off in my face and it does that in consecutive days now, I am an on time payer.

Kindly resolve my situation with a matter of urgency

It is so frustrating and it then needs to be placed on Charge 1st before then switching on.

Please help

I am Themba Sydney Nzama.I ordered a new Samsung A12 but you gave me zte cellphone at a very high premiums of R159 per month.I won't be able to pay such a exuberant amount for such a low standard cellphone.

I will be grateful if pay attention to this matter as soon as possible

Regards
Themba Nzama

Hi Im Chrystal Francis.Got a call yesterday from Blue Label Connect and I.woupd like to cancel as I have read reviews and it doesnt sound good.Please some one from Blue Label Connect get in contavt with me.

I have been receiving incessant calls from phone no. [protected], which I understand is from Blue Label Telecoms telesales.
1. I do not wish take up any Blue Label Telecoms products
2. Calling the number back has no productive outcome
3. Please advise how I can request my no. to be removed from your database, and/or flagged that you do not have my consent to call me
3. I would like to know how you obtained my phone no.?

I am sinethemba siyabonga ngcobo, you guys have deducted money from my account two times this month alone, first on the 25th and again on the 28 so i would like to be refunded the second money deducted from my account as i made it clear to yourll that i am nolonger working but i will try and make means to pay yorll so i would like to be refunded the second deduction as it was never an agreement between us

I want to cancel contract with you because I dont know it. my number is [protected] my name is Karabo Morero.

Good morning Sir/Madam i took a phone contract now when it's ringing it doesn't show on the screen it's blank what can i do?

I have tried several times to contact blue connect regarding to Rica my cell number but they not answering.l bought a ulefone from this company and they didn't Rica my number now I can't make call at all yet they not even bother to contact me for follow-up after they promised me 3 months ago that my number would be sorted.

This is the worst service l ever received in my life.
Please anyone can assist regarding this poor service by this company to contact me on [protected] or email me on [protected]@gmail.com

My fon was stolen 2 days ago.l called Cell C to block my sim card and do sim swop so that l can retrieve my number.l was surprised to here that there is no information on their side l have to call RMCS company.Their number is not free to call l have been calling them no one is answering calls. l waisted more than R20 airtime trying to contact them.I sent them mails on their email address [protected]@rmcs.co.za no one is responding.I am really confused is it a legit company or they're Scammers ?Why Cell C is working with that type of company ?

good morning I'm a very angry client on the 24 FEB 2021 (10:27) logged in a complain with for my phone speaker and sim card that is not registered.

26 FEB 2021 (11;26) I phoned again the sim card was registered but my speaker is not working they promise to send the courier to collect the phone from me .

03 MARCH 2021 (11:19)
I phoned to complain about the speaker and the screen, the lady that i spoked to promise to do the follow up with the relevant people .

05 March 2021 (14;21)
i spoke to 1 of you consultant again she promise to logged the claim she even gave me a Ref num :(63371) the will get back to me to collect the phone

17 march 2021 (09;16) i spoke to your consultant again she promised to do the urgent follow up

26 march 2021 (13:42) i phoned again the complain was received they will arrange for the courier to collect, and the will ask the correct department to contact me .i asked for the number of the correct department, phoned the people and promise to collect the device
until now i still have my phone with me no one is getting back to back .
im not sure any more if im still interested with your service anymore.

I WILL BE WAITING FOR YOUR QUICK RESPOND IN THIS REGARDS

I was surprised to learn that I am on a billing package that I don't remember agreeing to it.

My number is [protected] and I purchased a 300MB data which I never used until it expired on 28/03/2021 which I want an airtime worth of it refunded because I never used it.

My other challenge is that I do no longer have direct access to internet sites my choice but am instead directed to filtered sites that limit my scope of searches

Hoping that I am removed from this billing package upon your receipt of this complaint.

Hoping for a positive response in this regard.

Yours faithfully
Mmaboreketla Makgoba

I good day i want to please cancel my contract i can not pay it eny more my finanes is a bit low at the moment i you guys can please concat me on [protected] please my debit order is 25th of this month and a cant.pay it

Please advise how to cancel RMCS contract that I was signed up for without me agreeing. I am really annoyed at this company. Have phoned and asked at least 14 phone calls later. Thanking you. There are plenty other people to whom this has also happened

Blackview A80 phone power button don't Work at all. Don't unlock or lock the phone or it doesn't switch on or off

I lost my phone and now I can't do a swim swap because Rmcs got my number on top up contract with out my permission. I can't lose my important documents.

I have been using Blue Label Connect since last year, firstly the device i recieved, all my facebook videos. played half screen amd the other half was green i had to get rid of the fone and buy myself something else.
For 3 weeks now my sim has been deactivated without my knowledge or consent, the call centre number does not workd NOBODY answeres for 30mins after that i have to put down. i cant make or recieve any calls back and forth emails, they send me to a cell c and tell me to Rica, cellc says my number is totaly deactivated on their system and non existent they keep telling me its a system error yet no explanation as to when my number will be fixed. but yet debit are being taken from. my account.
cancelling the debits will mean i am in debt with the remaining contract amount and stil... the sim cant be used. no one is helping me.. so now i am. stuck in a contract, with money being debited from. my account for a sim. that is off..
If i choose to cancel the debits on your business, i do not want to get any fone calls about being in arrears or owing your compamy a cent. 3 weeks of fone calls and emails and my sim is still off, is enough time i have wasted as well as company airtime to fix my sim and if it is now still not being seen to, i do not want to continue my contract with blue label and request my January and February installement reimbursed.

really pathetic service

Hi I'm Kelly skoenraad from Vryburg North West I received a ulefone note 7 from u guys and a cell c contract of R329 monthly payment what if already payed my first payment.So Cell. C is giving me problems to activate my sim they told me I have to sms the Rica serial no [protected] to them but surely they block the number coz I find out from them my number and name, contract are no on there system so can u help me or terminated my contract I'll send urephone back with a letter from my lawyers .And what makes it worse is that my colleague that work with me also got a phone from u guys and it i activated before she did her payment I've have my phone 2months now or made my 1st payment but still not received my airtime or activation of my sim card please contact me :[protected]-[protected]

My number ws changed from prepaid to contract and whn I foned vodacom dey told me to call blue label bt blue label gaven me a numbr 2call n de company is rmcs. Their fones just rings and their emails dont go through.
I want my numbr to be changed back to prepaid bcs I didnt apply for ds contract
[protected]

I lost my sim card and I will like to make simswab so contact me on the number [protected] because I can't make call I have a be

Yours faithful
Mafa lucas