Burger King
Reviews and Complaints

I'm Canadian & while visiting New York state on Sept 17th, my friend & I stopped at Burger King on route 20 just outside of Schenectady, NY. for a quick bite & used your washroom. Unfortunately I had a freak accident, when opening the door to leave the washroom, the door caught my little toe on my right foot. I thought the toe was dislocated and went to your counter to ask for a bandage to tape two toes together to straighten the toe. I explained my situation at counter and she got the Manager. I then explained again what happened and again asked for a bandage. He went into the back for a couple of minutes & returned and said he did not have any. I found this hard to believe and was very upset.
I have had my foot x-rayed and the toe is broken & I've been referred to an ortho clinic. This in my estimation is very poor service with lack of empathy for an accident which occurred at your restaurant.
I would very much like to hear your comments on this incident. I have an employee no to identify the franchise it was 415120

I went to thru the drive thru at the canton burger king in North Carolina around eight o'clock tonight and ordered the two for three forty nine deal and a Hershey's pie. Before I pulled off I checked to make sure I had all of my stuff and I didn't have my pie. I politely told the lady working the drive thru that i never got my pie and she became very rude swearing she had already given me my pie witch she has NOT. When I ask for the manager I find out she is the manager. Hard to believe some one in her position would treat a paying customer the way this lady treated me. Then when I ask for the number to corporate she told me I needed to leave HER drive thru. I can assure you that is my LAST trip to ANY Burger King.

I am a 60yr old honorable disharged veteran, and recentlly retired from a company I worked for 32yrs, I am a decent us citizen and just experienced my judge kavanough moment at a local burger king restaurant when I was sipping my coffee when suddenly a bk attendand tapped me on my shoulder and asked me if I had just shaved in the bathroom wich was left a mess, I said "no" then I asked "why are you asking me and not other costumers, are you profiling me because
I look chinese, mexican, indian or have brown skin?" or is it my proud to be american shirt with an airforce jet on american flag that offended you?"then she answered,"no, the other guy that came out said it was you"so I replied"where is he,?"he left,"o? So some stranger who I don't even see here accused me of wrong doing while I am sipping
My coffee, leaves and he is automaticly inocent with no further investigation and I have to prove my inocence!? No witnesses, no one to coaborate the charges?"and I said"suppose I point my finger to that man filling his soda at the machine with his back facing me and falsely accuse him of wrong doing and I leave, is he now automaticly guilty? And now he has to struggle to prove his innocence!? No! This is not the country I proudly served, it sadly resembles the country I left 54yrs ago comunist cuba to legally enter the usa like every immigrant should do!

I ordered the jalapeno king combo and initially received a burger with no cheese and three peppers. They took it back and added a single slice of American cheese vice the advertised cheese. Too much money spent on a product that could've been purchased for less at a competitor. Additionally, the restrooms are disgusting. It appears no attempt was made to clean, the men's room is out of toilet tissue and hand soap, and my wife informed me the same is true for the women's room. My family will not return to BK again, McDonald's is only two blocks away and Sonic is across the street.

Went to the Burger King on Airline Hey/Ormond Blvd on (today) 9/30/2018 at approximately 3:20 pm. Went to the drive thru. They young man that took my order was super nice. But the meal was horrible. I got 2 10 pc nuggets (only recieved one). Also purchased original chicken sandwich. Chicken was over cooked. Super dry! Lettuce was old. Ordered a large and a small onion ring. I believe we got the bottom of the fryer. Nothing but small burnt pieces of onion rings. I have never ever had this happen at this Burger King. Yes, I could have turned around an went back. But it was storming. Had to sit in my vehicle for few minutes before I went into my home. I hope y'all call them are something. Wish I could send you a picture of these onion rings. A shame.
Thank You
Gina C

Stopped at Burger King on the Ohio Turnpike plaza 14959 one employee was flirting with a girl- 2 standing around not doing anything- after 5 minutes standing there the one kid I'll be with you in a minute and walked to the back to another room- the other two following- I stood there another 10 minutes waiting for someone to come out which no one did - then a different guy was walking back from break and asked me where everyone was- I said in the back room- he came around and waited on me the receipt said his name was Delvonte- after he was completely done taking my order then making my food the others came out from the back carrying on - the place was also filthy - pop was spilled all over the counter which the lazy employees were ignoring

This store in Redmond, Wa seriously needs help. It's difficult to tell if it's an owner issue, or an employee issue. They need more employees. My shoes are ruined from the VERY sticky floor. No ice in the soda machine. Drive thru says it's open, but was blocked off. Employees are visually unhappy. Please get someone to inspect and assist immediately. I'm sure there are other sanitary issues going on as well.

Nancy Post
3052 231st Lane SE #C105
Sammamish, Wa 98075

I am complaint burger king on 675 E rand Wellington heights in 60004. on friday 28 le September 2018. de come on Drive thruth de started ordering a whopper meal. When de asked te Lady for total she told us $8.99 so de decide yo used a cupón and she say I got it. she dont want to Cancel de first order. and start talking bad. she called her mánager pig. saying I cant Cancel your order bcause my boss os not her he is sleeping like a pig. and she start recording us. make us wait more than 20 minutes never give te food. she call us mexicans. her name is leticia. this Lady was so rude. she dont never to be tiene w tita actitud.

I pulled up at the drive thru at 12:40 and sat for a min for someone to come on the mic and say we are closed 20 mins early than what they should, Burgerking missed money and I didn't get my food, I've worked in customer service enough to know that you don't close early cause it's saturday night and you are suppose to provide great customer service, I guess even down to the managers because they let the place close early with no explanation. Thanks you for your time

Myself and an Rockford Business Owner was present Sept. 23rd, 2018, 11:56AM-Order# 81
Burger King (5964)
1804 East Riverside Blvd
Loves Park, IL 61111
[protected]
It was a simple order which was:
4 Cheese Burgers
2 Cheese Burgers with
Double Mayo & Double Onion
3 Spicy Chicken Jr's

Well all sandwiches were rushed when made as it was only one couple other than us within the restaurant. So, there was no need to rusj sandwiches at all. The Cheese Burger buns were cold, the cheese was not melted at all. The condiments was barely there on the sandwiches at all. I can keep hoing but this is not in any way shape or for standard from burger king. A phone call was made to the restaurant once we obeserved the horrible sandwiches. We requested the Manager as a you sounding girl answered the phone and stated she was rhe manager. We explained the problemed sandwiches and this young sounding female stated the manager will call us Back as all Info was left in detail to call us back. We stated thought you was the manager and she said have a nice day and hung up on us. We were never contacted back from any employe or burger king from this location. Is this why this particular Burger King seems to be empty majoritt of the time. Extremely not happy.

Mr Boomer

I'm tired of seeing Burger King workers in there uniform smoking weed. This should be unacceptable. Even if they not on the job they are still making a bad reputation on this facility. I see the same employee shonica smoking weed in the uniform and sometimes on the job. Y'all not handling so I'm guessing I'm going to have to go another way. Thank you

I picked up three whoppers last Wednesday here, waiting for them I watched the lady making them just through them together and then proceed to squish them down the slider .they guy bagging them seen this and still bagged them I thought I was over reacting until I got home and opened them, they were squished and were made like pig slop . I've never received this type of service before from this store but I was deeply disappointed as I was hungry and it's my favourite place to go . I do have photos of them I would gladly send I'm not a picky eater but it has got to be the worst I've ever gotten thus far . I wanted extra mayo and no onions and I got extra onions and regular mayo that was just mine though .

On 9/26/18 about 3pm I went in the drive threw at 677 contra Costa blvd burger king and the lady taking tge order told me that a small float would be $3.00. I stay in vallejo ca and I get them three times a week and I dont pay more then $2.00 for a small. I didnt appreciate it and she got very smart and also didnt sound like she even kbew what she was doing. Talking bout they dont have floats.. Then said what her price was.. That was not cool and something needs to be done about it..

Dear Mr.Big headed burger [censored] I mean King, your very smart and educated employees completely [censored] up every order and than when called out on it because of correcting there paid for error decide to get [censored]ing smart with people its 2018 you think people are going to try for a law suit [censored] no we handle [censored] out selves, Today 9/28/18 around 4pm I ordered a veggie burger sounds kinda gay you dont like it go eat Big Mack's Dick, it was suppose to have NO KETCHUP, EXTR. TOMATO/LETUS unfortunately your employees were on the devils lettus, tons of ketchup one [censored]y tomato a sprinkle of letus, than the [censored] got a attitude, not my fault your bdaddy wont get a job, the correct order and [censored]ing cold and just as [censored]y as the first, I'm going viral with this [censored]! Try [censored]ing drug testing maybe or a Seminar on how to do there [censored]ing job!

My coworker and I went to Burger King on Dunn Ave in Jacksonville, Fl. I asked for 2 whoppers off the grill the cashier did not say anything. When we drove to the window to pay for the food that we ordered we asked again could we get the whoppers off the grill the women that took our order said " everyone heard you in here !" Needless to say the whoppers were cold. You would think you company have the advertisement "have it your way " it would have been done. This is the same BurgerKing that was on the news less than 8 weeks ago for letting a woman that was in line waiting to order food, come and prepare her own food. That's a 12 dollars I spent for nothing. I do not like cold food.

I am so upset and frustrated with my visit to burger king on 4th st. Marysville wa. This time was completely unacceptable and a hazard to my family's health. The chicken nuggets were discolored and completely cold. The chicken sandwiches were overcooked and over old and cold. And the whoppers patties were pieced together and cold. All this after specifically asking for all this order to be hot and fresh please. This is not the first time having a bad experience w receiving old and cold food from rude and snooty employees. I will not stay silent any longer.. This is complete b's.. Something has to be done before something devastateing happens. Enuf is enuf already.

Went to the Burger King on m-120 twin Lake Michigan and the floors and service was awful there was wrappers and food all over the floor and it was so messy I ordered but will not be going back there they took about 15 mins for my food and just the messy floors alone made me not want to order I live close to the establishment but I don't think I'll be coming back

I normally enjoy eating at Burger King. I really like the food, the deals, and everyone who works there. Unfortunately, the assistant manager's ex-wife makes going to Burger King a miserable experience for myself and many others in the community. She makes rude comments to other customers (like calling my wife a dumb [censored]) and to on the clock employees. She shouldn't be allowed to go in there and act like that.

On September 27, 2018 at 12pm at the North first location in Abilene, Texas, I went through the drive through while on lunch break. The female working the drive through window was extremely rude the entire process. From taking my order to handing me my items. While at the speaker, I had ordered my meal, she then came on and said "I didnt get that. What was the order". I then repeated my order louder so she could hear me better. At this point she came back over the speaker with an annoyance in her tone while smacking her lips states "well, I couldnt hear you." I pull up to the window and when she opens the window, I hand her my payment. She literally snatched my debit card from my hand when I handed it to her to pay, she shoved my drink and straw into my hand without even looking at me. But even then I still said thank you however it was met with a slamming window and no other acknowledgement. She then came back to the window and handed my card and meal to me, when I said thank you a second time she again slammed the window and walked away. My entire experience today was met with nothing but rudeness and bad manners. The female would not even look at me, and gave the impression to me that i, as the companys customer, was an inconvenience. Would I recommend this establishment to a friend? No. Will I go back and continue to do business with such rude staff? Probably not.