Burger King
Reviews and Complaints

I went to the Burger King store #5960 on Center Ave in Janesville W ON 8/17, 2017I. It took me 20 minutes to get my order as it was backed up. The speaker system was not working correctly and when I final got up to the window I was told only three people were in the business and this was causing the delay but until I got to the window I or anyone else we were not advised of any issues. I wonder if there was even a manager on site.
Across the street at McDonalds they were going through the line very quickly.
I will not go back especially at noon because once you get in line you cant get out.

I have been to this BK several times since it near where I work and have ordered an iced coffee on all of the occasions. The answer is always "we are out of iced coffee". This BK is located in North Baton Rouge, LA on the corner of Scenic Hwy and Chipewwa. Coffee is an all day beverage so I asked today when paying for my lunch if they ever have iced coffee. Her response was "in the mornings". Are the employees really that lazy? This BK is by one of the largest Refinery in the USA and is losing a lot of our business due to lack of menu items and today was the last time for me as well.

The store is located in East Chase. Very dirty, there's garbage all over the floor. We ordered food, nothing special, orders like ours are usually fast managed. It was at about 10:15am, the manager didn't know how to organize all of the orders. I tried to talk to him, but he didn't pay attention. We were waiting for about 15 minutes and asked our money back and were said that the order was ready. at least he could have apologized for the inconvenience.
and by the way our food was cold...

I visited the Burger King in Pell City, Alabama at 4:00 pm onAugust 16. First the cashier was so busy chatting with her friend behind me, she added a Sprite on my order, so the Manager had to come over and redo that and give me my money back. Then my order was to go, and I had to wait at least 5 minutes for them to bag my order. The service was terrible and the food was cold after I got done with all the hassles, which were AVOIDABLE! I live in Pell City and have worked in Restaurants and this is pathetic. I will be sure to pass the news on regarding this Burger King. Thank you, Christine Boyer E-mail is [protected]@gmail.com, and I would like a response regarding this. On top of it, she kept my receipt after she messed up my order. I searched for it and I dont have it. I guess Mcdonalds is a better place, at least their cashiers pay attention to you and are far more courteous.

I had this sandwhich before..it was delicious. I ordered it today..took it home and could only eat part of it. It was so hard in the middle of it. My husband even tried it. So disappointed. Live too far away to return it. Also, my husband used restroom and 2 employees used it and never washed their hands and returned to work. This Burger King is a brand new building and while my husband was waiting in line, he got dripped on from ceiling.Leaks from ceiling everywhere. Very very disappointed.

We came up to the Drive Thru - no one in head of us or behind us. 3 cars in the parking lot - 2 customers inside.
We got our food FAST - and was impressed... until we checked the food and it was COLD! The cheese we ordered wasnt even starting to melt. The buns were not toasted... The bread was stale and cold... So the impressed feeling went away fast. Complained to the young lady in the window - she asked us to park up front and someone was gonna bring us the food. We so did, and the same one that made the first burgers came out with new burgers... And guess what - it was COLD! Same way as the first time ...
There are NO reason for any fast food chain to serve COLD food. And they didnt even have any business to begin with. They had time to make perfect burgers and get satisfied customers.

Store # is 4527.
Adress : 5224 15th Street East
Bradenton, FL 34203

We will not return to this store no more.
We gave up and left ..

1. First we waited in line for 20 minutes. There was only one person at the counter and she was not taking orders but serving customers. They need more staff.
2. I wanted a Fish meal. There was no fish available.
3. I ordered a crispy chicken meal and she overcharged me. I did not argue as the line behind me was long.

Very poorly managed outlet. All other customers in line were complaining.

Young man that took my order didn't place the order correct on the screen or use separate orders as I requested twice upon ordering. When I got to the window he gave me an attitude when I explained to him these were two separate orders and that we each had different forms of payment. He didn't apologize he rolled his eyes and got the manager who was also very rude and said "what's the difference just pay together" and "why didn't you say that in the first place". I explained to her it was mentioned twice and politely asked her to just proceed to separate the orders. There were no cars behind me. She did. Once payed I ended up going inside to ask for zesty sauce, there was no one in line I stood alone. They saw me and turned their heads and let me stand there for all of 4 mins before approaching me. 2 employees gave me weird looks as if something was going on. I didn't find out until returning home, i checked my bag, I had eaten half the fries before I realized what resembled dead ants and webs were on my fries. As if they had been dropped on the floor and placed in the bag anyway. I'm disgusted and extremely upset. I used to love Burger King and heard rumors about this particular location being "nasty" and workers being rude is gross and completely unacceptable.

We went to Burger King at 2393 Eisenhower Loveland, CO on 8/12/2017 at approximately 4:00 p.m. The grill was down, ordered chicken sandwiches instead. The chicken was cold in the middle on both, fries were soggy and cold in the middle along with the onion rings. Nothing was warm and we ended up throwing this all away. We keep going back thinking things will change but the last three times we have had the same issues.

Hello,
We recently stopped at your Burger King location on 8/12/17 and were very dissatisfied with the employee/employees in the drive thru window. We noticed the person had a Band-Aid on his hand and was handling drinks and food. We asked another person to have them wear a glove and he said he didn't need to as he wasn't making the food. We explained he had touched our drinks and we didn't want them. So he said he would make the drinks and as he was doing that the employee with the Band-Aid touched all of our food. We left and threw away all of the food as we weren't eating something that someone touched, not knowing if they could've leaked through the bandage. If you are a food service worker and are handling food and drinks or simply dealing with customers it should be mandatory to wear gloves. This isn't the first time this has happened at this St.Albans location, and it's like they have an excuse for why they shouldn't have to. This is very unsanitary and makes me not want to go back. We wasted $30 on food because they couldn't do what we asked them to do in a very polite manner.

Regards

After coming back from Detroit went to our local Burger King store 19680, order number 38. The employees didn't want to be there and they were rude, the food was cold and frankly we threw it in garbage. Paid in cash after receiving a 10% senior discount. It came to almost $13.

We are seniors living on a fixed income, and can't afford to eat but once per week. We will never go to Burger King again.

Bemidji MN BK is so cheap they charge .15 a piece for sauce packets. Never had to pay for a couple in the past. But a couple days ago my husband and I went through the drive through we ordered 4 whoppers with cheese no pickles, no onions, 2 double cheeseburgers and a medium fry. When we picked up our order we asked for ranch for our fries and they told us it would be .15 per Ranch so we did buy 2 Ranch packets to eat our French Fries. This is insane to me, I guess you can get sauce if you have other sides like onion rings, chicken strips, etc. So why not get sauce for French Fries? I thought BK slogan is 'Have it your Way'? Totally upset me, this is the first time I've been there in a long time cause I've had bad experiences with the owners in the past. They're hard to work for they don't treat their employees very good and I've witnessed this first hand as a customer and friends of past co-workers. One of the last times I was in there I ordered and was going to write a check but didn't have a pen so asked for one and the worker got chewed out right in front of me for taking to long with the order, I felt bad for the worker and wanted to tell the owner that it was my fault cause I asked for pen. Owner was there the other day to when we paid the extra .30 for Ranch and was over workers shoulder, window was shut so I couldn't hear what she told him but I'm guessing it was similar a similar conversation cause the drive thru was busy. Totally uncalled for, I believe in running a tight ship but this is not necessary.

I went in to the lagrange ga burger king and the size proportion was a big difference thrn the store located in my home yown of roanoke al the service was alot better and the workers were even friendlier. Why is there such a difference in the stores i had one worker tell me from my home store that they was not allowed to make the icecreams any bigger and the wayshe told us was not friendly i feel something needs to be done with the service and management in the roanoke al store i frequent bk 3 to 5 times a week and i would hate to take my business to some other competitors because for the most part i love the food and service everywhere else its just the roanoke alabama store that needs serious help thank you dissatisfied customer

I ordered a regular whopper and nuggets at the Budapest airport Burger King, and it was nasty. The burger looked like an octopus and did not taste good. The nuggets were cold, too fried and not fresh. Also I got the wrong size fries and drink. I said small fries and lagre Coke. I got XL fries and XL Coke and paid for XL.

On the other hand I'd like to compliment the Burger King next to Liberty Bridge on the buda side of Budapest. That one was amazing! Fresh food, tasty food, great service, great in English!

Burger king on branch ave, temple hills is terrible @ 10:35pm, it's a line of customers and we all pull up and no one comes to the speaker and once I pulled up someone in the front did a sigh with there hand saying no, the manager and team was standing outside without putting no signs up or saying anything...need new professional staff, hope burger king get a new employees

I was in Hillsborough NC on Saturday August 12, 2017 at approx. 2pm. Stopped for gas and had a choice between Hwy 55 and Burger King, due to being in a hurry I opted for Burger King because I didn't have time to wait for the process at Hwy 55. Bad decision, it took about 15 minutes to get my order and would have taken longer if I hadn't went back to the counter and waited for someone to acknowledge me. Everyone behind the counter and in the kitchen were either standing still or moving very slow. There appeared to be no organization at all. No one seemed to have a specific job and it looked like whoever was willing to do something did it in their own time at their own pace. When I finally got the order the fries were hot but the burger was cold. The order printer has some problems because it doesn't print in the middle of the ticket so I don't have a store number or time or full address or the full survey code. I highly suspect this is a underperformed location and the owners probably don't understand why. As you probably know, most people don't complain about mediocre service or poor service and probably rarely complain about exceptionally poor service, they just spend their money somewhere else and suddenly a business closes it doors. I don't want to see this happen in Hillsborough because this is the second Burger King to open there, the first one closed years ago and probably for much of the same problems I experienced .

I walked into the Burger King in fort Morgan colorado. I was going to order something to eat and I saw roaches crawling on the floor in the lobby I also saw some little black ants crawling on the floor under neathe the booths. I would like to stay ananoums if you call Burger King. If you have any questions you can call me at [protected] my name is Danielle. Thank you so much.

Hello, theres a girl that goes by the name of Alisha who works at Burger King located at south center . it seems every time I come in she's cleaning, She makes sure the lobby front area is very clean ! She deserves to be rewarded a raise maybe or even promoted for manger! About a year and a half I've been coming in and every time I see the same girl Alisha . Always very polite when cleaning and taking orders and has a very welcoming smile :)

Burger king was ine of my favorite place to eat but I have gotten a burger well a meal and finished the meal and I was feeling sick from my stomach I was sick from what I aten I can't never eat that place no more I wasn't the only one who got food poisoning my dad and friends and other people gotten dick from eating that place never again eating that place don't know what y'all put in the food but I'm not trying to get sick again

Why do you keep getting rid of the mac and cheetos I get so mad because I love those and they are the only reason I go to Burger King so when I find out they leave I walk out the door in a bad mood so please bring them back and keep them because me and a lot of others also really love them.thank you from your biggest fan of mac and cheetos jordyne lowe❤️ Please email me back with a reply jordyne.[protected]@gmail.com