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Burger King
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1.2 22 Reviews 4590 Complaints
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Burger King Complaints 4590

ComplaintsBoard
B
8:47 pm EST
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We ordered the 2 for 10$ meal deal 2 whoppers with cheese 2 fries & 2 drinks. By the time we got to the window, more than 5 minutes, we were given our order and the worker was rude and abruptly shut the window. We weren't given condiments or even straws. The food was cold and bland, the fries had to have been sitting there forever. Could we possibly be given a remake of our meal or equivalent credit?

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L
12:56 am EST
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Twice this has happened that I have been treated so poorly it ruined my day and put me to tears. I bought my food and sat down to eat. I stayed just under an hour quietly going about my business. Each time I was told i had to leave because I was "loitering." I was treated like a homeless freeloader druggie. I am an upstanding citizen with a $200, 000 trust...

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M
10:30 pm EST
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I'm not usually the type of person to write a review on a fast food restaurant, but this was extremely necessary. I'm in high school and I currently work in a fast food restaurant, so I understand the experience of working in that field and how stressful it might be, but that does not give no one the excuse to be rude or nasty to a paying customer. So let...

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K
9:46 pm EST
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Store 9806- Little River Sc (843)280-5077 order 275 I recently visited this location on December 13th at 3:29 pm. I ordered two double whopper combos as i usually do and as usual one of them were wrong. Im not one to complain but it hapns alot and im tired of paying around $8 for wrong food . This is a friday treat for me and my son on a weekly basis but we...

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L
8:27 pm EST
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12/13/2019 Manager Isaac He's such a rude worker who seems to have 0 to no patients with customers & co-workers. He was very impatient with me while I was trying to get my family's orders together & correct, saying things like "are you done now?" "how about now?" When I pulled around to the window he snatched the money out of my hands. He was yelling at...

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L
5:35 pm EST
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Terrible service, today 12/12/19 I was 30 minutes in drive thru line about 4.39 pm for a chesse sticks, finally I leaved without my order and my money back because nobody include manager had an answer that what happened in the kitchen, everybody waiting between 30 and 40 minutes in line, this burger king is horrible, always!! They only have one windows working in deive trhu and staff always do that they want!!!

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M
5:19 pm EST

Burger King your swearing commercial

Your commercial where the ignorant cowboy says he is a d... fool is offensive and cheap. Why on earth would your company be so stupid as to believe that you can be so low and ridiculous to believe we would appreciate such an offensive commercial? I used to eat Burger King a lot but that's over! I don't allow my children to have such filthy language and I'm sure not going to let them watch it. I turn the tv off whenever your trashy commercial comes on!

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M
1:30 pm EST
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This property is an embarrassment to the owners. There are multiple potholes in the parking lot, shrubs are not maintained and the building outside just looks Shabby. Your property is not inviting to drive into the property. There is a "one way" sign that's been knocked to the ground for the six months I have been in this area. Compared to the mcdonald'...

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V
1:16 pm EST
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Thought I would try the new Impossible Whopper Jr. today. Went through the drive thru and was told to pull forward and some one will bring it out to the car. Waited a very long time and when I finally got my order they added a fry for my wait. When I finally unwrapped my burger and took a bite it was luke warm. Looked down and thought it looked like raw...

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F
4:25 am EST
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My experience at burger king was absurd that I will not be going back. The staff at burger king are extremely rude and unpactient. As I was getting ready to order a worker tells me in a firm voice that they have no meat for any burgers and I responded oh good i'm here to redeem my coupon for the christmas game and they just answered me that they can only...

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B
12:12 am EST
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Today dec 11, 2019 at 6:35pm went to bk on argonne in spokane wa. I live 2 1/2 blocks away - litterally takes 5 minutes at the most. Grandson went inside, ordered one plain chicken jr sandwich. At 7:01pm he came out - yes 25 min. Later and it wasn't a busy lobby. As we pulled away & he unwrapped it lettuce fell out. Yep it wasn't plain. We parked again and...

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N
12:42 am EST
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That burger king has poor management. A couple of days ago I ordered a meal and they messed up my order, so I was talking to a staff member and she got all frustrated and left the counter, then another staff members comes in and she dismisses my problem and tried to say that there was no mistake made, when there WAS a mistake made and she didn't admit it...

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L
3:21 pm EST
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I ordered a dollar taco a piece of apple pie and a medium Dr. Pepper. I got 2 of the three correct. Instead of the apple pie, I got an extra taco. That is not what I asked for. I came through the drive-through line. It took 3 minutes for the person to take my order and then he still got it wrong. He did not greet me with a good afternoon or anything. Also...

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C
12:58 pm EST
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I attempted to use a burger king coupon that was for a $9.99 whopper meal for two, #7745. I have used this coupon at other locations to purchase "impossible whoppers", which they charge extra for, but do let me use the coupon. This store adamantly refused to accept the coupon, even after I insisted that it is "possible" to do so, it will just charge more -...

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S
9:25 am EST
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I know this is a new location, however, on two different occassions I have gone through the drive thru after 5:00 am, and they are not ready for customers. No apology-rather rude...so I go right next door to Sonic and get my breakfast. Also this morning I know there were several customers behind me that also were turned away. Poor service [protected]@yahoo.com

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D
5:20 pm EST
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Order #595 Monday Dec 9, 2019. 3:08 pm There was absolutely no one in the drive-through I ordered a whopper with cheese combo, heavy mayonnaise and heavy onion plus a 10 piece nuggets. Drove 1 mile home french fries were ice cold, there was no cheese on my whopper neither was there a heavy onion and heavy mayonnaise as I requested. Also there were no...

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E
2:59 pm EST
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I went to this location on Sunday morning at 12:30am. The sign on the outside says drive thru open 24 hours. There was no one at the intercom to order from and no one at the window of the drive thru that we could see. We yelled hello into the intercom and sat at the window for several minutes. We drove to the front and waited a few more minutes then tried...

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A
12:04 am EST
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I ordered a 2 for 10 deal at 11:23 PM on 12/08/2019 and they weren't understanding that I wanted water instead of soda, so after they finally give me water they tell me to park outside and that they'll bring me the food. So we wait for 20 minutes, and they don't bring the food then give an immense amount of attitude and acted like they didn't know.

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J
10:04 am EST
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Burger King ordering and service

went through drive-thru and even checked order everything looked okay. Once I opened it up I realized my sandwich was nothing but smothered and mayonnaise with one little piece of bacon, my fries are only half filled and I got the wrong drink. I literally went to the gas station and threw it in the garbage it was so nasty. here's a picture included, I don't believe this is what a $10 sandwich to look like. I don't think anybody that works at Burger King with a date this nasty sandwich.

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E
7:14 pm EST
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I've been reading constumer reviews of this place and it makes me sick that there is nothing done to prevent the quality of this place to go down. I feel you should hold these stores at higher standards despite the alienation of the store. You could be bring in some serious revenue if you just held you standards at a reasonable level!! What is wrong with is state and how everyone is run to the ground!!!

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About Burger King

Screenshot Burger King
Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
How to file a complaint about Burger King?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Food was posted on Oct 5, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4612 reviews. Burger King has resolved 230 complaints.
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  1. Burger King Contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
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    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
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    27%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
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    Australia
    +64 800 425 464
    +64 800 425 464
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    New Zealand
    +43 122 602 260
    +43 122 602 260
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    Austria
    +90 850 222 5464
    +90 850 222 5464
    Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number
    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
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    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024

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