Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Customer service
I haven’t eaten at Burger King for years. I switched to McDonald’s because of the way Burger King was with their customer service. You are putting your commercials on the TV so much anymore that I’m thinking that you know maybe Burger King changed I said let me go try it let me give him a chance again so I pull up to the window to order my food not the...
Read full review of Burger KingDrive through cashier tried stealing my money!
Store#2908, Authorization: 437504, Order number 468 on 7? 13/2023 at 6:19 p.m., Devon, employee number 460773 I was in the drive through and my order was $11.23. I counted my money 3 times to make sure I was giving her the correct amount, I gave her $11.25. The lady at the window took my cash turned away from the cash drawer and turned back to me and said...
Read full review of Burger KingBad food and customer service
I placed an order on 7/12/23 at 8:32 am I ordered chicken fries which they did not give me they put that I ordered french fries the croissant I had was disgusting the croissant was soggy the whopper was just thrown together lettuce and tomato was not even in the bun the food was just not even edible my order was #45 we asked the worker to swap fries for the...
Charge for an empty cup for water and other negatives
Recently went to the Burger King at 1725 US Hwy 1South, St Augustine Fl. When I asked for a cup to put some water in, the charge was 12 cents for an empty disposable paper cup. I definitely had a problem with that. Also the restaurant overall was untidy with trash left on the tables and the floor. A homeless man had his head on the table by the entrance and...
Read full review of Burger KingHorrible service and experience at burger king
On July 10th at about 12.50 PM I went into the Burger King at 415 Home Drive in Pittsburgh along with my wife and Great Grand Daughter! I had a BK cupon for some Whopper meals and I gave it to the woman at the cash register, she told me to read the code on it and I had a hard time seeing it and I asked her if she could read it! She just gave me a horrible...
Read full review of Burger KingWrong order
My manager and I choose Burger King a few times a week for lunch. The burgers are good and it’s affordable, however 2 out of 3 times we order the order is wrong and it missing something. My manager is highly allergic to onions and again 2 out of 3 times the burger has onions he has even got fries with onion rings in them. We have let them know about these...
Read full review of Burger Kingcoupon
My husband and I were out doing a bit of shopping & decided to stop at Burger King for lunch. We had a coupon for 2 Can Dine for $14.59. You could have 2 WHOPPER Sandwiches or 2 Original Chicken Sandwiches along with 2 medium french fries & 2 medium soft drinks. I am not fond of hamburgers & wanted an Original Chicken Sandwich instead of a burger. My...
Read full review of Burger KingService
On 07/09/2023, I went to the Burger King in Dallas Georgia to grab lunch for the family. I went to the drive through and there were only 2 cars in front of me in the line. I proceeded to wait atleast 30 min before the line started to move, then when I moved up to place my order, I were asked to wait again. I again waited approximately 15 more min before...
Read full review of Burger KingBreakfast croissant not cooked, ice cold
This morning at 9:16 I ordered what I always ordered, 2 cuissaunt sandwich for $6.00. One sausage egg and cheese and one bacon egg and cheese. After 7 mins I received my order, no other vehicles there, I drove to my work, 6 mins away. The first sandwich with sausage was steaming hot, the bacon sandwich was ice cold. I will not trust burger King again. I...
Read full review of Burger King4 whopper juniors and one fry. Called to complain and the mananger hung up on me
Worst customer service ever, why bother with a complaint i'll take my money elsewhere. No thank you from the cashier, no smile rude. Ordered 4 whopper jr, and extra fry. I ask where's my frys? 4 whopper jrs. Not in the bag. They said 4 whopper jrs don't come with a small fry. No kidding! "extra fry"! Then I went back to order. Put the money on the counter and the rude cashire said. Put it in my hand. Rudely! That branch is just a. Reflection on the company. Mcdonalds for me. Receipt 10087 all were rude but natallie was the worst. Jim ross dublin ga.
Desired outcome: Reaps of racism need to be fired. Pretty well called me a Liar.
Not friendly coming on the order speaking saying hello like it’s a telephone she didn’t not acknowledge the customer
Worker was very rude like she was having a bad day then put it on the customer. This has happened a few time at this location To me and as a fast food restaurant she had a very nasty attitude. Worker with no respect for the work place. This is really a problem for buisness.Covid is over and they keep the doors locked and the buisness is still open.
Read full review of Burger KingManager on duty at store 24457
I am not sure how the manager that took my order is a manager when she does not have people skills. She was very rude from the time I placed my order to when she collected payment. I asked for the 2 for $4 with the egg on the side and she told me at the speaker no she couldn't do that. Then I asked again and she finally did it. She told me to pull up and...
Read full review of Burger KingUnprofessional behavior of manager autumn store #25438
According to my receipt incident occurred at 12:12pm on July 5, 2023. Upon entering store # 26438 no one was at counter. I called out anyone here? A young man (Carter) appeared took my coupon and placed my order. He served me my drink and ice cream and I sat down to wait for the completion of my order. Ten minutes or more went by and a family came in so I...
Read full review of Burger Kingshortage of food
I went through the drive-thru and I did not get my complete order. I did not get my four piece chicken nuggets. my hamburger has so much mayonnaise on it that I had to use five napkins because it goosed out so bad. I was at the store in Logan County West Virginia, The store number is 14484. I have tried to call them several times and no one will not answer...
Read full review of Burger KingService
Tonight I went through the drive through at our BK in Round Lake Beach, IL. I ordered 2 meals. A number 1 Whopper with cheese and a number 4, Bacon King. I asked him if the number 4 came with everything and he said yes. He then asked me if I wanted 2 cookies for a dollar. I said yes. I also told the girl at the window that the receipt was so smeared you...
Read full review of Burger KingEmployee intimidation
I work in (May 2023 STARTED)) Burger King Converse, TX. 78109 and young manager at 18 years old would pick at me consistently to clean tables after he ate at the table, Would always tell me to wash dishes after I sign in, note: others were there before I got there. Now new manager (Zulma Zepeda) now tries to intimidate me. On June 30, 2023 4:50 pm she wrote me up for disrespect. "I asked her to move to another station.Employee started yelling at me in front of customers." (Zepeda 2023) .
However, I was the employee she is referring too. Me, Anastasia Obiribea. What she did not include in her statement is that she accused me of making mistake on an order, "it was not cooked correctly" (Zepada, 2023). I was not on the grill cooking and I was on break when that food was ordered,so customers start to complain when I clock in with my colleague we both where sent on break, I was at the drive thru window. Zepeda put me on the window when I arrived from break to pick a car on lane B and she was yelling and blaming me and I was asking her not to blame me.
I did not do nothing wrong saying all sort of words that'' we are the worse team she's working with she's not going to schedule us for next week if we keep making mistake and she did not realized that I was behind her so she was telling one of our worker that I don't know how to do expo" before she realized I heard what she said and she changed her tong of language to spanish,she was then saying to me that am not supposed to work at the drive true but she asked me to pick an order,,so I asked her did you say I shouldn't work at drive true then why where you asking me to pick up drive true when you first came here?
This was just one instance of continued intimidation from management staff since I arrived there. At 4:45 pm on 30th,june 2023 It is my belief that she will continue to come at me to have me get so angry as to quit. I have continually request my pay stubs, employee handbook to no avail, I have not yet received requested pay stubs. My being an West African immigrant recently in the United States, she and management targets me unfairly. However, I don`t know if it rises to racial discrimination. but it sure is strange she doesn't treat others the way she treats me.
I request a hearing on the managerial staff and franchise owners of this facility as soon as possible.
Desired outcome: I wish to be treated as the Hispanic members. They are clearly treated differently than myself.
Customer service at the drive up window in Keizer, Oregon - horrible
I am unable to do the online survey as I wasn’t able to order anything, hence, NO receipt. I absolutely want to give “credit where credit is due”, however. My work associate and I stopped at your Keizer Oregon location on 3615 River Road North on Thursday, June 29th. The time was Noon straight up. The way your store is situated there, you are deep in...
Read full review of Burger KingThe hopkinsville burger king in general
The whole restaurant itself is always filthy, they workers normally look filthy as well. Customer svc is deplorable. stopped to get ice cream after church today, was after noon. The guy took our money & we sat for several minutes then he tells us to pull down. After quite a bit of time of waiting my husband decides to go in & get out money, lady was just then putting the ingredients in the machine. One black woman & 4 black guys, all wearing very dirty tee shirts. The woman did not want to give money back but finally did. We will NOT ever go back again.
When we go to someplace to eat, whether dinning in or drive thru, its very nice & assuring to have someone that is clean & courteous to take our order. I would not eat anything that the workers at this BK had to touch. We thot we were safe with ice cream.
defective gift card - poor customer service response
Today, on 7/1/2023 I visited BK #626 to use my BK giftcard which was declined using both the swipe and manual notation of numbers. The associate said that the card was possibly old or defective and I paid for my order. Customer service offered no help for a replacement card or credit. It worked manually 2 weeks ago, but not today and BK #626 says sorry. Card #[protected]. Bob
Desired outcome: Please send a replacement card or credit. Please include more customer service options on the general website - Thank you. Bob
Raw whopper meat!!!
The Burger King in North Augusta, SC near exit 5 off of I 20. Address -101 Austin Graybill Road is NASTY. The food quality has been terrible. However when my husbands Whopper was raw…. Meat browned barely on each side but totally raw in the middle was our last visit. We will never go back. That was about 5 months ago. Ironically a friend last week told us his burger was raw also at the same Burger King. How can that happen? When I called the manager, she played it off as no big deal.
Desired outcome: Go to that restaurant and straighten them up.
Burger King Reviews 0
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 19, 2024
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